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4.3 out of 5

"The people working here and the location are the key to their success. Parking was expensive and it takes forever to get your car from valet....but a ... " More

By a verified traveler on Mon 02 Jan 2023

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Hotel Description

4-star hotel near The Outlet Collection at Riverwalk

New Orleans Central Business District stay

A stay at this New Orleans Central Business District hotel places you steps from The Outlet Collection at Riverwalk and within a 5-minute walk of Ernest N. Morial Convention Center. Audubon Aquarium of the Americas and National World War II Museum are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, laundry service, and valet parking. A coffee shop, a terrace, and WiFi in public areas are also on offer.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$136* Per night/room Feb 12 - Feb 13

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Loft, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Room, 1 King Bed (Historical)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Omni Riverfront Hotel ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Omni Riverfront Hotel

Everyone (10) Couples (3) Family (3)
3 out of 5
The people working here and the location are the key to their success. Parking was expensive and it takes forever to get your car from valet....but again friendly. Champagne reception during happy hour. The room was sub par. Double beds instead of queens and the fixtures in the shower/tub were barely hanging on. All cold showers for two days. They comped us some food in the lobby for our trouble. Cleaning service didn't come regularly and if they did it was in the late afternoon or evening. Ice machine broken. The location is great, and again the people were fantastic and friendly.

Posted by on Jan 2, 2023

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Comment from Hotel Management

Jan 12, 2023 by LyShonda Ruggs (Assistant Front Desk Manager)

Good Evening Jen,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4 out of 5
Just fine. Short and sweet.

Posted by on Oct 9, 2022

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Comment from Hotel Management

Nov 20, 2022 by Amber Roche, Front Office Manager

Thank you for taking a moment to rate your stay! We hope that you enjoyed your time in our beautiful & exciting city! We are thrilled your experience as our guest was a good one and hope that you will again choose our Omni Riverfront Hotel when planning your next visit to New Orleans! We look forward to welcoming you soon!

5 out of 5
It was very easy to check in. The gentleman that helped bring our bags in and parked the car was very friendly. The ladies behind the desk, the bar tender Kurt and concierge were all great.

Posted by on Oct 3, 2022

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Comment from Hotel Management

Oct 3, 2022 by Steph

Thank you for taking a moment to share your experience as our guest! We appreciate the feedback and have shared it with our team to serve as a reminder to continue to provide the utmost in guest services! We look forward to welcoming you back as our valued guest soon. It would be a pleasure to have you with us again! Thank you for choosing Omni Riverfront Hotel!

4 out of 5
Good service

Posted by on Aug 21, 2022

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Comment from Hotel Management

Aug 27, 2022 by Amber Roche, Front Office Manager

Thank you for taking a moment to rate your stay! We hope that you enjoyed your time in our beautiful & exciting city! We are thrilled your experience as our guest was a good one and hope that you will again choose our Omni Riverfront Hotel when planning your next visit to New Orleans! We look forward to welcoming you soon!

5 out of 5

Posted by , from HOPE MILLS on May 2, 2022

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2 out of 5

Posted by on Mar 19, 2022

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5 out of 5

Posted by on Jan 21, 2022

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4 out of 5
No fridge or microwave in rooms

Posted by on Jan 8, 2022

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Comment from Hotel Management

Jan 8, 2022 by Amber Roche, Front Office Manager

Thank you for taking a moment to rate your stay! We hope that you enjoyed your time in our beautiful & exciting city! We are thrilled your experience as our guest was a good one and hope that you will again choose our Omni Riverfront Hotel when planning your next visit to New Orleans! We look forward to welcoming you soon!

5 out of 5

Posted by , from FARMINGTON on Nov 30, 2021

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4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 16, 2020 by Leah Bridges- Front Office Manager

Thank you for your feedback!

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 3325 square feet (309 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Omni Riverfront Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 4-star New Orleans hotel is smoke free.

  • 202 guestrooms or units
  • 6 levels
  • 3325 sq ft of conference space
  • 309 sq m of conference space
  • Built in 1996
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (1.6 km / 1 mi)
  • Metro station: Harrah's Casino Tram Stop (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Omni Riverfront Hotel offers 202 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This New Orleans hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Fulton St. Bistro - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property advises that guest safety measures are currently in place. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night
  • Breakage deposit: USD 75 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.00 and USD 28 for adults, USD 10.00 and USD 15.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 50.61 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New Orleans Riverfront
  • Omni Riverfront Hotel Hotel
  • New Orleans Wyndham Riverfront
  • Riverfront Wyndham New Orleans
  • Omni Riverfront Hotel New Orleans
  • Wyndham New Orleans Riverfront
  • Wyndham Riverfront
  • Wyndham Riverfront Hotel
  • Wyndham Riverfront Hotel New Orleans
  • Wyndham Riverfront New Orleans
  • Wyndham Riverfront New Orleans Hotel New Orleans
  • Omni Riverfront Hotel New Orleans
  • Omni Riverfront Hotel
  • Omni Riverfront New Orleans
  • Omni Riverfront
  • Omni Riverfront Hotel Hotel New Orleans

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.