Moon Palace Cancun - All Inclusive

4.5 star property
4.5-star beachfront property near Moon Palace Golf Club

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Photo gallery for Moon Palace Cancun - All Inclusive

Relax by the central pool or one of the smaller pools surrounded by lush greenery and palm trees.
Property video
Enjoy a sophisticated dining experience in our elegant space, surrounded by abstract art and comfortable seating.
Relax in this ocean-view living room with a sofa set, coffee table, and flat-screen TV.
Superior Governor Ocean Front Suite - King Size Bed | 2 bedrooms, premium bedding, down comforters, memory foam beds

Popular amenities

  • Bar
  • All inclusive

Explore the area

Map
Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500
  • Xoximilco
    ‪10 min walk‬
  • Moon Palace Golf Club
    ‪16 min walk‬
  • Riviera Cancun Golf Resort
    ‪10 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪9 min drive‬

Room options

Superior Honeymoon Suite - King Size Bed

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Garden View

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Superior Governor Ocean Front Suite - King Size Bed

  • 1196 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free

  • 969 sq ft
  • Golf view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Deluxe Ocean View - Kids & Teens Free

7.6 out of 10
Good
(78 reviews)
  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Governor Suite - King Size Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 969 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Superior Junior Suite Golf Course - Kids & Teens Free

9.6 out of 10
Exceptional
(7 reviews)
  • 411 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Swim Up Suite Garden View - Kids & Teens Free

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Garden View - Kids & Teens Free

7.6 out of 10
Good
(176 reviews)
  • 498.2 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Family Suite Garden View - Kids & Teens Free

8.2 out of 10
Very good
(13 reviews)
  • 969 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 969 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room Standard with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Suite Superior with Golf Course View

  • Golf view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Family Suite -6 guests- with Garden View

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room Premium with Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Suite Master with Side Sea View

  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite Presidential with Sea View

  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room Luxury

  • Sleeps 4
  • 2 Double Beds

Room Standard with Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Junior with Garden View

  • Sleeps 2
  • 1 King Bed

Quadruple Room Superior with Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Cancun

Beachside getaway.You'll be within 3 miles (5 km) of Moon Palace Golf Club and 9 miles (15 km) of Riviera Cancun Golf Resort. Delfines Beach and El Rey Ruins are within 12 miles (20 km).

What's nearby

  • Xoximilco - 10 min walk - 0.5 miles
  • Moon Palace Golf Club - 16 min walk - 0.9 miles
  • El Tinto Golf Course - 3 min drive - 2.0 miles
  • Ventura Park Cancun - 10 min drive - 7.2 miles
  • Riviera Cancun Golf Resort - 10 min drive - 4.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 8 min drive

Restaurants

  • ‪Lobby Bar - ‬8 min drive
  • ‪Grand Lobby Bar - ‬6 min drive
  • ‪Grand Central Buffet - ‬8 min drive
  • ‪Momo teppanyaki Resturant - ‬8 min drive
  • ‪The Grill - ‬9 min drive

About this property

Moon Palace Cancun - All Inclusive

4.5-star beachfront property near Moon Palace Golf Club
Moon Palace Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. Summer fun is a breeze at Moon Palace Cancun - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 7 outdoor swimming pools, and enjoy a treatment at the full-service spa.

A free manager's reception is offered daily. There are 16 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 9 swim-up bars and 11 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available. A complete renovation of Moon Palace Cancun - All Inclusive was completed in January 2020.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1334 guestrooms or units
  • 3 levels
  • 16 buildings
  • 16 dining venues
  • 9 swim-up bars
  • 11 bars or lounges
  • 2 coffee shops
  • Nightclub
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar by the pool
Moon Palace Cancun - All Inclusive offers 1334 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 55-inch Smart televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Russian, Spanish

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Property amenities

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • 11 bars/lounges
  • 16 restaurants
  • 2 coffee shops/cafes
  • 9 swim-up bars
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Gym
  • Karaoke
  • Kayaking
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator (78 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (24 inches high)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Moon Palace Golf Resort All Inclusive
Moon Palace Golf Resort All Inclusive Cancun
Moon Palace Resort All Inclusive
Moon Palace Golf Cancun
Moon Palace Cancún All Inclusive All-inclusive property Cancun
Moon Palace Cancún All Inclusive Cancun

Frequently asked questions

How close is Moon Palace Cancun - All Inclusive to the airport?

Moon Palace Cancun - All Inclusive is 5.2 mi (8-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Moon Palace Cancun - All Inclusive?

As of Jul 25, 2025, prices found for a 1-night stay for 2 adults at Moon Palace Cancun - All Inclusive on Aug 17, 2025 start from $358.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moon Palace Cancun - All Inclusive have an airport shuttle?

Moon Palace Cancun - All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 26 per person, roundtrip.

How close is Moon Palace Cancun - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Moon Palace Cancun - All Inclusive offer free breakfast?

Moon Palace Cancun - All Inclusive does not offer free breakfast.

Is there a casino at Moon Palace Cancun - All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are nearby.

What time is check-in at Moon Palace Cancun - All Inclusive?

Check-in begins at 3 PM.

Is there free parking at Moon Palace Cancun - All Inclusive?

This property offers free self parking and valet parking.

Does Moon Palace Cancun - All Inclusive have a pool?

Moon Palace Cancun - All Inclusive features 7 outdoor pools and a children's pool.

Does Moon Palace Cancun - All Inclusive have a restaurant?

Moon Palace Cancun - All Inclusive is home to Momo Teppanyaki, which features Asian cuisine.

Does Moon Palace Cancun - All Inclusive have a spa?

This property has a spa, which features aromatherapy, detox wraps, and body wraps.

How close is Moon Palace Cancun - All Inclusive to downtown Cancun?

Moon Palace Cancun - All Inclusive is 11.9 mi away from Cancun.

Moon Palace Cancun - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1480 out of 2800 reviews
Rating 8 - Good. 560 out of 2800 reviews
Rating 6 - Okay. 333 out of 2800 reviews
Rating 4 - Poor. 208 out of 2800 reviews
Rating 2 - Terrible. 219 out of 2800 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

PAULINA, El Paso

Traveled with family and small children, Traveled with family
El zinc del baño estaba tapado.. el proceso del check in fue bastante largo pero de ahi en mas todo estubo bien.
Stayed 1 night in May 2025

2/10 Terrible

ONA, Va Beach

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager argued with us about the oceanfront room we selected…once we arrived they were adamant on giving us a room with a partial view. There was no distinction online and the room should’ve been a king but they pushed 2 beds together. Tried to upsell us a 25,000 dollar member package and drinks were terrible as well as food selections. We stayed at Moon palace Sunrise. If you were not staying at moon palace the grand…don’t expect any frills.
Stayed 4 nights in May 2025

10/10 Excellent

James Patrick, lowell

Stayed 4 nights in Apr 2025

6/10 Okay

derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
there needs to be more to do for kids there was really nothing
Stayed 5 nights in Apr 2025

10/10 Excellent

Deepak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first Moon palace visit. I started with Sunrise then upgraded to Grand. They offer good packages for membership. U can also decline and receive vouchers for cheaper prices in future bookings. The sunrise had very big nice pools and lots of activities. There is a kids pool in the corner. Food service is available all around. There is some walking though from buildings to loby. They have excellent golf cart service at Grand between water park n lobby. Other golf carts are also available almost every 5 to 10 mins. The rooms are excellent. The grand room is very nice n all quartz with nicer expensive equipment. Booking dinner reservations at restaurants was a bit difficult. Almost every time i was on a waiting list. Food was excellent. So many choices. So many activites to do with kids. Water park n playroom is a hit with kids. We loved the hotel.
Stayed 4 nights in Apr 2025

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 4 nights in Apr 2025

10/10 Excellent

Silvia Mejia

Stayed 5 nights in Apr 2025

2/10 Terrible

komila

Disliked: Cleanliness, staff & service, amenities
Stayed 3 nights in Apr 2025

10/10 Excellent

Anupama

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to two other properties and the place is expansive
Stayed 4 nights in Apr 2025

8/10 Good

Balaji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Rutvik

Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

deshpande

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Sameer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and great vacation
Stayed 4 nights in Apr 2025

8/10 Good

Abil

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the Sunrise was excellent. The service at the Grand property needs some work. Would have also liked more vegetarian options. But overall it was a good experience for my family.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos Alberto Aguilera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!!!, staff service was great all the time, food was delicious both in buffets and in specialty restaurants, the hotel is perfectly well-kept and spotless, this is by far the best hotel in Cancun at its price range in my opinion.
Stayed 7 nights in Apr 2025

10/10 Excellent

Nadim, Windermere

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly 5*Resort. Never experienced such nice and friendly hospitality and the staff was extremely polite. The food quality and options of the various restaurants are just outstanding. Can highly recommend that Resort.
Stayed 6 nights in Apr 2025

10/10 Excellent

Leah Rose, Maple

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Vincent M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, great service, food was great, rooms were outdated except for the grand which was not clear at the time of booking.
Stayed 4 nights in Apr 2025

4/10 Poor

Yetunde

Traveled with group
Disliked: Staff & service
Stayed 2 nights in Apr 2025

2/10 Terrible

phuong

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Horrible, foods not good
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beaches were beautiful and we enjoyed the day there several days. Compared to other resorts it was much more relaxed, meaning I did not have to get up at 5am to get a chair at the pool or beach!
Stayed 6 nights in Apr 2025

2/10 Terrible

sachin

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
This property is full of thieves . We were given a VIP band but when we redeemed it in a store we were given few options which we picked .. 30 minutes after 3 men and 1 women were very nasty and snatched our gift bags and went away back to the hotel . That bag had our own belongings now and they refused to return it back . We had to snatch back the bag to get our belongings and lets them take away their gift bag . Such a horrible experience this happened in front of all my family members and kids . Such a horrible experience . I won’t recommend anyone go this place ever again and I will make sure anyone in my circle never goes to this place ..
Stayed 3 nights in Apr 2025

10/10 Excellent

Cerrissa

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moon palace did not disappoint we spent five days with family and friends and enjoyed every moment of it. We had a large range of ages and everyone was able to find something that they liked. We will definitely be returning for an annual trip.
Stayed 5 nights in Apr 2025

6/10 Okay

Waichun

Liked: Cleanliness
Everything was good, I stayed for 5 nights, but the housekeeper didn't replace the amenities for 2 days, and
Stayed 5 nights in Apr 2025