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4.7 out of 5

"We were greeted at the front desk by Jason with a warm smile and a great laugh. We later received a complimentary bottle of champagne from the staff ... " More

By a verified traveler on Thu 28 Jun 2018

Hotel Description

5-star beachfront property near Rose Hall Great House

Beachside getaway

Within 2 miles (3 km) of this well-placed property, you'll find Rose Hall Great House and Montego Bay Convention Centre. Three Palms Ocean Course and Half Moon Golf Course are also within half a mile (1 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and a nightclub. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the 3 outdoor pools and perks like free valet parking and free WiFi.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 234 guestrooms also offer free WiFi and furnished balconies or patios. Flat-screen TVs come with satellite channels, and other amenities include pillowtop beds and iPod docks.

King

Bed Count 1 King Bed Maximum Occupancy 3 Max
$407 per night

Ocean View Junior Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swim Up King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swim Up Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean Front Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hyatt Zilara Rose Hall Adults Only – All Inclusive ratings based on 30 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Zilara Rose Hall Adults Only – All Inclusive

Everyone (25) Couples (3) Family (2)
5 out of 5
Great place to spend few days in Montego Bay. Resort is absolutely gorgeous

Posted by on Apr 15, 2019

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5 out of 5

Posted by on Mar 28, 2019

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5 out of 5
My fiancé and I love this resort! All of the staff was friendly & prompt. Everything was clean & very well maintained & the shuttle from the airport to the resort was seamless. We got engaged here & we will be back!

Posted by , from Cambridge, MA on Mar 19, 2019

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5 out of 5
It was the most beautiful place we have been. The staff was amazing. The friendliest , the most helpful, Every time you walk pass a staff member they put their hands on there hearts , which means service from the heart.

Posted by , from Dubuque Ia on Mar 12, 2019

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4 out of 5
If this was my 1st time here at this property, i would say everything was perfect. But this is my 3rd visit to a hyatt all inclusive resort and i can tell there has been a lot of changes. I noticed a cut back in housekeeping and servers in the restaurants, and some dishes in the restaurants. I ordered a pina colada. Bartender poured a little rum in a plastic cup and then poured the premixed frozen pina colada on top. Not quite used to that !! Drinks used to be free. Now there is a charge for bottled beer, other then draft beer. On the plus side, the gym was redone with more modern machines. More food carts by pool area for guests to grab snacks. Overall, the quality of food remained the same ..great tasting.

Posted by on Mar 12, 2019

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4 out of 5

Posted by on Mar 9, 2019

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5 out of 5
Hotel and food was great! I loved all the food( steak house is a must). Staff was very friendly

Posted by on Jan 29, 2019

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5 out of 5
The staff was friendly and helpful. The room was great and the food was excellent. The beach was nice but it was not a good area for swimming. Too much seaweed and rocks. The spa service was too expensive and the entertainment was just OK. But overall a great vacation.

Posted by on Jan 27, 2019

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5 out of 5
This was our first time in Jamaica and we loved it so much out of all the all inclusive resorts we've been to. The staff is what made our trip even better than it was. They are the nicest most polite people I've ever met. They really go out of their way to make sure our trip was as relaxing and enjoyable as can be. My fiance and I are actually thinking about coming back to have our destination wedding at Hyatt Zilara. Barris from Brazil, Raon and Petit Pariz and Anthony from the snack shack by Horizons really made our stay all the better! The food was excellent; I think this has to do with the fact that they offer more a la carte menu items instead of the buffet options that I've had at other resorts. And they don't skimp out on the alcohol. Definitely try the Bob Marley drink, it's as pretty as it's tasty. Can't wait to come back next year!

Posted by , from New York, NY on Oct 27, 2018

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5 out of 5
We were greeted at the front desk by Jason with a warm smile and a great laugh. We later received a complimentary bottle of champagne from the staff to congratulate us on for our wedding in NY. From the moment we arrived to the day we sadly left the property, the entire staff was extremely accommodating. Thank you to Adreene – the supervisor at Flavourz and to Orville for shuttling us back and forth with a smile. A great big shout out to Brendon, who set up an amazing romantic private lunch complete with flower petals on the table, a bottle of wine and dessert (all very delicious) . I don’t even think he knew we were on our honeymoon. The food at both properties was absolutely superb from the jerk chicken to the ackee and saltfish and even the nachos by the pool. One night I ordered a steak cooked medium and it was cooked well done. It happens. When I mentioned it to our waiter the chef came out and personally apologized and promised to get it right. We’re from New York. That NEVER happens in NY. Not only was it done right, it was done to perfection. The staff at the Hyatt Zilara and Ziva all deserve an applause. We felt like we were pampered for 5 very, very, very, short days. We can’t wait to come back.

Posted by , from New York on Jun 28, 2018

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About the Hyatt Zilara Rose Hall Adults Only – All Inclusive

Location Rose Hall Road, Montego Bay, Saint James

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Water fitness

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for room service
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

  • Kayaking included
  • Access to onsite clubs included
  • Rowing/canoeing included
  • Sailing included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Surcharge for premium or imported non-alcoholic beverages
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Offsite tours not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • Tennis lessons included
  • Meals and drinks at companion properties included
  • All non-motorized water sports included
  • Onsite live performances included
  • All land activities, and recreational facilities and equipment included
  • Theme parties included
  • Snorkeling included

Property Features

Hyatt Zilara Rose Hall Adults Only – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hyatt Zilara Rose Hall Adults Only – All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Georgian property also offers an outdoor tennis court, a fitness center, and a rooftop terrace. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Montego Bay property.

  • 234 guestrooms or units
  • 5 levels
  • 2 buildings
  • 9 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • 50000 sq ft of conference space
  • 4500 sq m of conference space
  • Built in 2014
  • Nightclub
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Hyatt Zilara Rose Hall Adults Only – All Inclusive offers 234 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony or patio (furnished)
  • Pillowtop beds
  • Jetted tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Hydromassage showerhead
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Petit Pariz - Zilara Excl - This restaurant specializes in French cuisine and serves breakfast and dinner.

Silhouettez - Zilara Excl - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Choicez - Shared Ziva - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Di Roza - Shared Ziva - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.

Brazil - Shared Ziva - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.

Late night fare is available from 24-hour room service.

Nearby Activities

A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Beach volleyball on site
  • Golf lessons available nearby
  • Ziplining nearby

Spa Services

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only. For more details, please contact the office using the information on the reservation confirmation received after booking.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only

Hotel Names

  • Hyatt Rose Hall
  • Hyatt Zilara
  • Hyatt Zilara Rose Hall
  • Hyatt Zilara Rose Hall All Inclusive
  • Zilara
  • Zilara Hyatt
  • Zilara Rose Hall
  • Hyatt Zilara Rose Hall Adults All Inclusive
  • Hyatt Zilara Rose Hall Adults Only All Inclusive
  • Hyatt Zilara Rose Hall Adults All Inclusive Montego Bay
  • Hyatt Zilara Rose Hall Adults All Inclusive Hotel Montego Bay
  • Hyatt Zilara Rose Hall Adults All Inclusive Hotel
  • Hyatt Zilara Rose Hall Adults All Inclusive Montego Bay
  • Hyatt Zilara Rose Hall Adults All Inclusive
  • Hotel Hyatt Zilara Rose Hall Adults Only – All Inclusive
  • Hyatt Zilara Rose Hall Adults Only – All Inclusive Montego Bay
  • Hyatt Zilara Rose Hall Adults Only All Inclusive
  • Hyatt Zilara Rose Hall All Inclusive
  • Hyatt Zilara Rose Hall Adults All Inclusive Montego Bay
  • Hyatt Zilara Rose Hall Adults All Inclusive
  • Hyatt Zilara Rose Hall Adults Only – All Inclusive Montego Bay
  • Hyatt Zilara Rose Hall Adults Only All Inclusive
  • Hyatt Zilara Rose Hall All Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.