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"Dream home away from home. Has everything! Location in easy access to restaurants and attractions. Warning though. You're not going to want to leave ... " More

By a verified traveler on Thu 01 Mar 2018

Hotel Description

3-star aparthotel in White Station

In Memphis

Your stay at this White Station aparthotel places you within 6 miles (10 km) of Audubon Park and University of Memphis. Also within 9 miles (15 km) are Children's Museum of Memphis and Sky Zone.

Free perks

This aparthotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, kitchens

The 105 individually decorated apartments offer free WiFi and comfy beds. Other amenities include kitchens, sofa beds, and flat-screen TVs with cable channels.

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$99 per night

Suite, 2 Bedrooms (Loft - King & Queen)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sonesta ES Suites Memphis ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sonesta ES Suites Memphis

Everyone (4) Family (3)
5 out of 5
Reserved at the last minute. Didn’t expect a suite!! It’s beautiful! Very clean. Very pretty. People were exceptional too. Wish I could stay longer.

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 4, 2019 by sonesta

Anonymous, Thanks for the positive feedback! It's great to know your stay with us at Sonesta ES Suites in Memphis Tennessee was as good as we had hoped it would be. We're looking forward to having you again as our guests! Sincerely, General Manager- Monique Taplin

5 out of 5
Didn't like--Its on the corner of a busy intersection..hard to get in and out to main roads, especially if you dint know where you are going......On the other hand, my family and I stayed in one of the two bedroom suites...WE ABSOLUTELY LOVED IT!! Sooo spacious and private..we had plenty of room! We will return!

Posted by , from Birmingham, US on Mar 27, 2019

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Comment from Hotel Management

Mar 27, 2019 by sonesta

Mo, Thanks for the positive feedback! It's great to know your stay with us at Sonesta ES Suites in Memphis Tennessee was as good as we had hoped it would be. We're looking forward to having you again as our guests! Sorry for the location! Sincerely, General Manager- Monique Taplin

5 out of 5
Everything was great. We felt right at home on the property.

Posted by on Mar 24, 2019

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Comment from Hotel Management

Mar 25, 2019 by sonesta

Anonymous, Thank you for the 5 star reviews for Sonesta ES Suites Memphis East. We look forward to seeing you again! Sincerely, General Manager-Monique

4 out of 5
Studio was great, very comfortable. Only down side was the trains going by into the night...so close to our front door, alot of constuction equip right out our door also.

Posted by on Sep 18, 2018

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Comment from Hotel Management

Sep 19, 2018 by sonesta

Anonymous, Thanks for the positive feedback! It's great to know your stay with us at Sonesta ES Suites in Memphis Tennessee was as good as we had hoped it would be. We're looking forward to having you again as our guests! Sorry about the construction equipment Sincerely, General Manager- Monique Taplin

5 out of 5

Great hotel centrally located.

Pros: Great breakfast. Location. Friendly staff. Clean environment.
Cons: We were told that they are remodeling. I say it's not broke, don't fix it.
Location: Great restaurants. Barbeque, seafood, yea! Mini golf. Tours
Dream home away from home. Has everything! Location in easy access to restaurants and attractions. Warning though. You're not going to want to leave the hotel. Staff very friendly. Rooms clean and comfortable. Great breakfast. We will return.

Posted by , from lafayette, la on Mar 1, 2018

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Comment from Hotel Management

Mar 20, 2018 by sonesta

Janice, Thank you for the 5 star reviews for Sonesta ES Suites Memphis East. It is always wonderful to hear from our valued clients, especially when they are happy. We will continue to strive to deliver the best hospitality in Memphis Tennessee and we look forward to seeing you again. I will share your comments with my team! Sincerely, General Manager-Monique

5 out of 5

Beautiful and Luxorious!

The room and loft was wonderful. It had all the feel of home! The staff was very cordial and accommodating. They took care of our every need. The security was awesome and we couldn’t have been more comfortable. The breakfast they had every morning was nothing short of amazing! I am so very glad that we ended up staying there. We had originally planned on Emvaszy Suites, but they were full. I am glad that Travelocity suggested Senesta! This is our new favorite place to stay!

Posted by , from Pennsylvania on Dec 12, 2017

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Comment from Hotel Management

Jan 2, 2018 by Sonest.com

Dee, Thank you for the 5 star reviews for Sonesta ES Suites Memphis East. It is always wonderful to hear from our valued clients, especially when they are happy. We will continue to strive to deliver the best hospitality in Memphis Tennessee and we look forward to seeing you again. I will share your comments with my team! Happy Holidays! Sincerely, General Manager-Monique

4 out of 5

Close to upscale dining

Pros: The size of the penthouse and accomodations, the friendly professional and helpful staff. Parking behind a locked gate. The beds and pillows were v
Cons: The contact with one individual via telephone to extend our stay was less that acceptable and was not done after I was told it had been extended.
Location: Great up scale dining and ease of going to the Liberty Bowl football game
Wonderful experience. Great staff. Very relaxing stay

Posted by , from Kansas on Jan 6, 2016

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1 out of 5

Look for something else

This hotel is within 50 feet of a very (VERY) active railroad line. The signs in the room say the train goes by "Sometimes", the definition of sometimes is 4-5 times a night, which wouldn't be so bad if the train didn't have to sound it's whistle as it was passing due to a very close crossing. Rooms are dingy and outdated, they're clean, but look run down. Breakfast is the same every day and is not prepared very well. Staff tries hard, but that doesn't make up for the condition and placement of this hotel. There are several other extended stay hotels that are within a mile of this that are in much better condition

Posted by on Mar 26, 2009

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2 out of 5

Trains, garbage trucks, and dirty sheets

Stayed for two nights in a two bedroom suite. Rooms were spacious with closet space and a full kitchenette. However, upon turning down our sheetsa at 10:00 pm, we realized that the beds had not been changed from the prior occupant, as there was some pretty funky stuff on both of the beds. Can only guess as to what it was. The carpet had not been vacuumed as lint and small bits of paper remained on the carpet, and the soap, shampoo, and conditioner from the prior occupant was left in the shower. We called down to get a new set of linens, and although the overworkerd man who brought them up was friendly, he handed me some latex gloves and a couple of large plastic bags with the insturctions for me to ""just leave the dirties in the bag outside the door and someone will pick them up."" So our stay began with us getting to change the sheets on two beds. Overnight, we were frequently awakened by the passing trains -- literally 40 yards from the window of our room. Most traains didn't blow the whistle, but a few did. But the worst noise occurred at 1:30 or 2:00 each morning, when we were awakened by the trash truck collecting the large dumpsters from the interior decorator business next door (we were at the far east end of the complex). The beeping noise from the truck reversing and the bang/clang of the dumpster doors was definitely an unwelcome surprise. The staff was relatively friendly, complimentary breakfast was edible (although nothing special and typical of a hotel lobby breakfast) ... oh, and we were given a complimentary candy bar, an apologetic note, and offered free points (big whoop) for our inconvenience with the dirty sheets.

Posted by on Oct 31, 2008

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2 out of 5

Located next to very busy train track, Pour customer service

First it is located next to a very busy train track and if your room is on that side of the hall you will not get a good nights sleep. We asked to be moved and that did not happen for us. My wife needed her rest after ear surgery, but that did not matter to them. The shower grout had mold/mildew on it. The movie on demand did not work in our suite and when I call to report it, I was told they could give me the number for the cable company and I could call for repair. When I asked for toilet paper when we discovered we were out, we waited two hours and I still had to go down personally to the frontdesk to find out why we had not gotten any sent up. The frontdesk person did not have an answer, but did go get me some. The only positive about the inn is the breakfast was good with friendly service and if you are wanting to be close to the Shea Clinic it is adjacent. Unless you need to go to the clinic there are plenty of other good hotel/motels in the vicinity. The experience began with check-in "I am sorry we cannot do that for you" and ended at check-out with " I cannot believe they did not get you moved". The can't do staff got old fast.

Posted by on Nov 19, 2007

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About the Sonesta ES Suites Memphis

Location 6141 Poplar Pike, Memphis, TN 38119

Property Features

Sonesta ES Suites Memphis offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this aparthotel measures 780 square feet (72 square meters). Barbecue grills, a vending machine, and laundry facilities are also featured at the business-friendly Sonesta ES Suites Memphis. Free self parking is available. This 3-star Memphis aparthotel is smoke free.

  • 105 guestrooms or units
  • 4 levels
  • 780 sq ft of conference space
  • 72 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Memphis, TN (MEM-Memphis Intl.) (18.7 km / 11.6 mi)
  • Parking: Free self parking

Room Amenities

Sonesta ES Suites Memphis offers 105 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate living rooms and include queen sofa beds. Pillowtop beds feature Egyptian cotton sheets. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Dining room
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily. The aparthotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Hotel Memphis East
  • Residence Inn Marriott Memphis East
  • Residence Inn Memphis East
  • Residence Inn Marriott Memphis East Aparthotel
  • Sonesta ES Suites Memphis Aparthotel
  • Residence Inn by Marriott Memphis East
  • Sonesta ES Suites Memphis
  • Residence Inn Memphis East Hotel Memphis

You should know

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.