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Hotel d’Lins Ontario Airport

3-star property
3400 Shelby St., Ontario, CA 1-855-201-7819

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2.9 out of 5
See all 14 Travelocity Reviews

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Hotel Description

3-star hotel near Ontario Mills Shopping Mall

Close to airport

Within 3 miles (5 km) of this hotel, you'll find Citizens Business Bank Arena and Ontario Mills Shopping Mall. Ontario Convention Center and Scandia Amusement Park are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the free WiFi in public areas and free airport shuttle. You'll appreciate the area shuttle, free self parking, and luggage storage.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 150 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include wired Internet, room service, and coffee/tea makers.

Standard Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$99* Per night/room Oct 20 - Oct 21

Standard Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 2 Double Beds, Courtyard View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Courtyard View (Wood Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds (Wood Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel d’Lins Ontario Airport ratings based on 14 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel d’Lins Ontario Airport

Everyone (6) Couples (2) Family (9)
4 out of 5
Breakfast was great …….. Room made up nicely each day …… hot coffee in lobby any time

Posted by , from New Castle DE on Sep 7, 2019

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Comment from Hotel Management

Sep 9, 2019 by Charles / Hotel Manager

Thank you, Jimmy for your kind support and valued comments. With many facility upgrades, we look forward to welcoming you back, soon. Sincerely, Charles and Team

2 out of 5
I liked the easy access to the room. Did not like the room maintainance

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by Charles / Hotel Manager

Our apologies for the renovation work currently in progress. Thank you for your valued comments. We look forward to serving you better in the future, sincerely. Charles and Team

1 out of 5

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by Charles / Hotel Manager

Our sincere apologies for your disappointment. We look forward to serving you better in the future, as many facility upgrades and hotel enhancement is currently underway. Truly, Charles and Team

1 out of 5
The room wasn't clean and it smelled bad, the staff were very rude when I went to pick up some breakfast for my pregnant wife and take to her, but they were standing there like a check point and wouldn't let me to take the food anywhere, O think this is the most stupid policy I have ever come encounter with. Over all the experience was bad and I will never ever be back, I wanted to talk to a manager but wasn't there also.

Posted by on Jul 11, 2019

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Comment from Hotel Management

Jul 11, 2019 by Charles / Hotel Manager

Thank you for your valued comments. Apart from authorized food consumption management, another important reason for ' no take out' of buffet is also for food safety to ensure best temperature and condition of food produced and presented. Sincerely, Charles and Team

5 out of 5
The property, the service, and the breakfast was excellent

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 7, 2019 by Charles / Hotel Manager

Thank you, Matos for staying with us and the great reviews ! Many facility upgrades are currently underway with our hotel enhancement project. Looking forward to serving you even better, sincerely. Charles and Team

2 out of 5
No door in the closet, duck tape on curtains. Bandaid on shower to cover who knows what. Noisy every night. They say no pets I sure heard dogs barking.

Posted by on Jun 27, 2019

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Comment from Hotel Management

Jun 27, 2019 by Charles / Hotel Manager

Would you mind letting us know, which room ? All attendants are inspecting to identify this specific location, but our apologies, as we are currently refurbishing the hotel. Licensed companion animals are of course, welcome. Sincerely, Charles and Team

2 out of 5
had to change rooms due to a leak and toliet clogged

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 24, 2019 by Charles / Hotel Manager

Our sincere apologies for your inconvenience ! Sincerely yours and looking forward to serving you better in t he future. Charles and Team

4 out of 5
The room was very spacious and the location was great. Everything was clean and comfy. But the night check in receptionist was rude. Didn't appreciate the attitude she gave in front of my children. To top it off my children recognized the behavior of this person. So she showed no respect for other people's children.

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 20, 2019 by Charles and Team

Thank you for your valued comments and our sincere apologies for your disappointment ! If your arrival was last night, I spoke with the agent, who expressed no offense intended. We look forward to serving you better again, soon.Sincerely, Charles and Team

3 out of 5
Nice location. Room not bad, clean. Staff nice. I ask for ice bucket, took a long time to arrive, i ask if i can pick it up but was refused. We left after an hour of wsit. 5hrs after we return, finally outside the patio. Breakfast much better before. Otherwise, will be back again.

Posted by on Apr 16, 2019

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Comment from Hotel Management

Apr 16, 2019 by Charles / Hotel Manager

Thank you for staying with us and for your valued comments. We look forward to serving you better in the future, with facility upgrades and hotel enhancement ! Sincerely, Charles and Team

3 out of 5
Spacious for the executive suite but outdated, doors had been removed, TVs only have basic channels (new tv or to be convenient Roku/chrome cast to make it updated) small fitness area. Wasn’t the best experience for me, but the bed was soft.

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 8, 2019 by Charles / Hotel Manager

Thank you for your kind support ! Our facility upgrades and hotel enhancement is currently underway, as we look forward to serving you better in the future. Sincerely, Charles and Team

About the Hotel d’Lins Ontario Airport

Location 3400 Shelby St., Ontario, CA 91764

Renovations + Closures

The following facilities are closed until further notice:

  • Bar/Lounge

Property Features

Hotel d’Lins Ontario Airport offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Event space at this hotel measures 750 square feet (70 square meters). A roundtrip airport shuttle is free (available on request). The business-friendly Hotel d’Lins Ontario Airport also features complimentary newspapers in the lobby, laundry facilities, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis. This 3-star Ontario hotel is smoke free.

  • 150 guestrooms or units
  • 750 sq ft of conference space
  • 70 sq m of conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Ontario, CA (ONT-Los Angeles - Ontario Intl.) (2.9 km / 1.8 mi)
  • Train station: East Ontario Station (3.9 km / 2.4 mi)
  • Property shuttles: Free airport shuttle; area shuttle within 5 miles available for a surcharge
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Hotel d’Lins Ontario Airport offers 150 accommodations with coffee/tea makers and irons/ironing boards. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers. This Ontario hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Basketball on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Airport shuttle service is available on request from 8:00 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Airport shuttle service is offered on request from 8:00 AM to 10:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note that guests staying 7 nights or more will be required to change rooms on the 7th day of the reservation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Children 12 years old or younger receive free breakfast when using existing bedding. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: USD 0.00 per stay (rates may vary)
  • Early check-in fee: USD 60 (subject to availability)
  • Kitchen/kitchenette fee: USD 0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus InnSuites
  • Best Western Plus InnSuites Hotel
  • Best Western Plus InnSuites Ontario Airport E
  • Best Western Plus InnSuites Ontario Airport E Hotel
  • Best Western Plus Innsuites Airpark Ontario Hotel And Suites
  • Best Western Plus Innsuites Airpark Ontario Hotel Ontario
  • Best Western Plus InnSuites E Hotel
  • Best Western Plus InnSuites E
  • Hotel d’Lins
  • Best Western Plus Ontario Hotel
  • d’Lins Ontario Airport
  • D’lins Ontario Airport Ontario
  • Hotel d’Lins Ontario Airport Hotel
  • Hotel d’Lins Ontario Airport Ontario
  • Hotel d’Lins Ontario Airport Hotel Ontario

You should know

  • Hotel d’Lins Ontario Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.