4.0 out of 5

"The staff was excellent, house keeping was exceptional. great location. " More

By a verified traveler on Thu 09 Aug 2018

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Hotel Description

4-star eco-friendly hotel in LAX Area

In entertainment district

Your stay at this LAX Area hotel places you within 3 miles (5 km) of Toyota Sports Center and Hollywood Park Casino. Also, Automobile Driving Museum is within 3 miles (5 km) and Venice Beach is within 6 miles (10 km).

Free airport shuttle

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. You'll appreciate the 24-hour fitness center, bar/lounge, and laundry facilities.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 803 guestrooms also offer free WiFi and flat-screen TVs with cable channels. 24-hour room service, coffee/tea makers, and free newspapers are also available.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$99 per night

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sheraton Gateway Los Angeles Hotel ratings based on 131 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Gateway Los Angeles Hotel

Everyone (31) Business (1) Family (1)
5 out of 5
We loved out stay at this hotel. Everything was fresh and clean and pleasant. It's proximity to the airport enabled us to take advantage of several transportation options.

Posted by on Dec 8, 2018

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Comment from Hotel Management

Dec 11, 2018 by HotelMgmt

Thank you for your kind words! We hope to see you again soon, for another immaculate experience here at the Sheraton Gateway Los Angeles Hotel!

5 out of 5
Nice hotel, very close to LAX, staff was very friendly and helpful.

Posted by on Nov 30, 2018

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Comment from Hotel Management

Dec 4, 2018 by HotelMgmt

All of us here at the Sheraton Gateway Los Angeles Hotel are elated to hear you enjoyed everything our hotel has to offer! We hope to see you again soon, for another perfect experience!

4 out of 5

Posted by on Nov 19, 2018

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Comment from Hotel Management

Nov 19, 2018 by HotelMgmt

We love to hear from our guests, and we are thrilled you had a great time. Please visit again.

3 out of 5
The hotel itself was clean in appearance and very friendly. The bed linens appeared clean and comfortable. What bothered me was the frayed towel in my bathroom that I didn’t notice til the edge was wrapped around my neck. I also found a loose bent screw on the floor which is dangerous for bare feet but also for my baby who was crawling around. Not sure if it came from the crib (that was promised to be in our room when we checked in, called 48 hrs in advance, and wasn’t) or the bed frame that was also accessible. When I complained I was offered a $50 credit that was meant for hotel use only and not a credit for our stay so it wasn’t used. I won’t be staying here again as it didn’t feel safe for my kids and not worth the extra money it seemed to cost.

Posted by , from Washington on Nov 12, 2018

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Comment from Hotel Management

Nov 14, 2018 by HotelMgmt

We’re very sorry that your stay wasn’t as immaculate as it could have been, Rebekah. Please know that we are working internally to correct the issues you’ve brought to light to ensure that no one else experiences them. Guest safety and comfort are our number one priorities here, and that starts with our guest rooms. We hope you’ll consider staying with us again, to see just how much we’ve improved.

5 out of 5
The staff treated us very well, very kind very professional. The rooms were very nice and clean! Would definitely recommend staying here

Posted by , from Michigan on Oct 3, 2018

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Comment from Hotel Management

Oct 9, 2018 by HotelMgmt

Thank you for your wonderful review, Cindy! Our staff will be delighted to hear that their service stood out to you! Please come back to the Sheraton Gateway Los Angeles Hotel again soon!

3 out of 5
Hot water was not working, then we had trouble with elevator not working, then our room keys were not working had to have security come open them and I had to go have our keys reset. The hotel activity guy, lead us wrong on events to do. Our room had a pill bottle under the bed that was not ours, and a pretzel on the floor on side of bed. Hair on floor in bathroom. Then our nights were not correct and I had to spend another 209.00 out of pocket.

Posted by , from Sheraton on Sep 10, 2018

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Comment from Hotel Management

Sep 12, 2018 by HotelMgmt

Thank you for your feedback, Rebecca. Our hotel strives to maintain a high standard of cleanliness at all times, and it’s clear from what you describe that we fell short of that during your stay. For that, we truly do apologize. Please know that if you believe your experience can be improved while staying with us, you can call our front desk at any time and our staff will work hard to turn your room from good to great. We hope to see you again soon, to provide you with a better stay.

5 out of 5
Very nice! View of the airport was fun watching the planes coming in and going out without the noise. Room was super quiet and clean. Staff was very friendly! We had an amazing time at the bar. The food was delicious.

Posted by , from Richmond,Tx on Sep 8, 2018

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Comment from Hotel Management

Sep 11, 2018 by HotelMgmt

We at the Sheraton Gateway Los Angeles know the value of silence, especially given our prime location so close to LAX, and that’s why we’ve done our very best to soundproof our hotel’s walls. This way, you have the view, but not the noise. We’re thrilled to hear you enjoyed our luxurious guest rooms, and we’ll tell Housekeeping and our cooks to keep up the great work! We hope to see you again soon, Sanya!

4 out of 5
Room was nice, bed very comfortable and the whole hotel was clean and fresh. Even though hotel is basically on the airport grounds, I never heard any airplane noise. Downside was parking which could get rather expensive if you used your hotel room as home base in between offsite events. Also the water pressure in the shower was lacking.

Posted by , from Houston, TX on Sep 6, 2018

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Comment from Hotel Management

Sep 8, 2018 by HotelMgmt

We’re thrilled to have provided you with a pristine experience, Bruce! The Sheraton Gateway Los Angeles Hotel prides itself on its top notch housekeeping department, our tranquil guest rooms and luxurious beds. It’s wonderful to hear you enjoyed all three! We’re terribly sorry if our valet parking wasn’t to your liking, we are priced competitively with surrounding parking garages and other hotel valets. With that said, we hope to see you again, for an even better stay!

4 out of 5
The staff was excellent, house keeping was exceptional. great location.

Posted by on Aug 9, 2018

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Comment from Hotel Management

Aug 11, 2018 by HotelMgmt

We’re delighted that our team impressed you with their dedicated and professional service, upholding our high standards of courtesy and cleanliness. We hope you’ll visit us again at the Sheraton Gateway Los Angeles Hotel, whether you’re flying out of LAX or spending time in the area.

5 out of 5

Nice hotel across the street from the airport

Right across from the airport so the shuttle is convenient. Very spacious rooms. Clean and modern.

Posted by on Jul 19, 2018

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Comment from Hotel Management

Jul 28, 2018 by HotelMgmt

I’m pleased that our proximity to LAX and courteous services have earned your five-star rating. We enjoy offering our traveling guests an inviting and refreshing place to relax before and after their flights. Please visit again soon at the Sheraton Gateway Los Angeles Hotel.

About the Sheraton Gateway Los Angeles Hotel

Location 6101 W Century Blvd, Los Angeles, CA 90045

Property Features

Sheraton Gateway Los Angeles Hotel offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 48438 square feet (4500 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Sheraton Gateway Los Angeles Hotel. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 4-star Los Angeles hotel is smoke free.

  • 1 building
  • 803 guestrooms or units
  • 15 levels
  • 35 conference rooms
  • 48438 sq ft of conference space
  • 4500 sq m of conference space
  • Built in 1981
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Los Angeles, CA (LAX-Los Angeles Intl.) (1.3 km / 0.8 mi)
  • Property shuttles: Free airport shuttle; area shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Sheraton Gateway Los Angeles Hotel offers 803 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in August 2016.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Sheraton Gateway Los Angeles Hotel has a restaurant on site.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 150.00 per accommodation, per stay (maximum USD 50.00 per stay), plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 26 for adults and USD 13 for children (approximately)
  • Self parking fee: USD 37 per day (in/out privileges)
  • Valet parking fee: USD 49.50 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Early check-in fee: USD 85.00 (subject to availability)
  • Late check-out fee: USD 85 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Gateway
  • Hotel Sheraton Gateway Los Angeles Airport
  • Sheraton Gateway
  • Sheraton Gateway Hotel
  • Sheraton Gateway Hotel Los Angeles Airport
  • Sheraton Gateway Los Angeles Airport
  • Sheraton Gateway Los Angeles Airport Hotel
  • Sheraton Hotel Gateway
  • Sheraton Hotel Los Angeles Airport
  • Sheraton Los Angeles Airport
  • Sheraton Gateway Los Angeles
  • Sheraton Los Angeles
  • Los Angeles Sheraton

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.