Skip to main content
Beginning of main content

"Room amenities were not in the room " More

By a verified traveler on Mon 18 Apr 2022

Enter dates to see availability

Hotel Description

4-star hotel near Kia Forum

Close to airport

Stay at this Los Angeles hotel and you'll be within 3 miles (5 km) of Hollywood Park Casino and 6 miles (10 km) of SoFi Stadium. Kia Forum and Loyola Marymount University are also within 6 miles (10 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 34 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour gym and perks like free WiFi.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$139* Per night/room Jul 10 - Jul 11

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sheraton Gateway Los Angeles Hotel ratings based on 60 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Gateway Los Angeles Hotel

Everyone (30) Couples (10) Family (19)
1 out of 5
Staff rude special front desk they don’t take the time to explain anything and added charges after asking about parking they said ohh you signed it I asked 3 times about parking and never verbally told that ballet will charges 60 dollars per night

Posted by on May 21, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 11, 2022 by Hotelmgmt

Giovanna, your feedback regarding our service is disheartening, as providing exceptional hospitality is always our priority. Please know that we are transparent on our website about all of our fees and policies, including the valet-parking charge, and we regret that you were unaware. We will work with our team to ensure these important details are being clearly and accurately conveyed at check-in, and we hope for another chance to restore your trust.

4 out of 5
Room amenities were not in the room

Posted by , from El Centro on Apr 18, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 19, 2022 by Hotelmgmt

Thank you for reaching out to us with your feedback, Sue! While we trust you enjoyed a pleasant stay, we're sorry to learn that your room was not supplied with everything you needed prior to arrival. Please know, our team is always available should you need anything to make your stay more comfortable, and we encourage you to reach out to our front desk if anything is amiss with your room. Hopefully, you will allow us another chance to show you a stay that is truly perfect from start to finish!

5 out of 5
Everything was perfect.

Posted by on Apr 12, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 14, 2022 by Hotelmgmt

Knowing that you felt your experience was perfect in every way means the absolute world to us, Douglas! Thank you for the amazing feedback and five-star rating. It will be a pleasure to have you as our guest again anytime at Sheraton Gateway Los Angeles Hotel.

5 out of 5

Posted by on Apr 1, 2022

Was this review helpful to you?
4 out of 5

Posted by on Mar 19, 2022

Was this review helpful to you?
3 out of 5
Hotel was nice. Food was outrageously expensive. And additional $55.00 a day for parking or if you want to save on parking $33.00 a day to park a half mile away

Posted by on Mar 16, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 22, 2022 by Hotelmgmt

We enjoyed having you as our guest Matt and appreciate your review. We do price our parking competitively within the area for our valued guests and hope this will help you choose us again in the future.

5 out of 5
Nice location. Starbucks was closed.😠😤

Posted by , from INGLEWOOD on Jan 11, 2022

Was this review helpful to you?
Comment from Hotel Management

Jan 14, 2022 by HotelMgmt

While we love that our location was just right for your travel needs, Victoria, we are sorry you missed a few amenities. This is definitely not common and we would love to have you back to experience everything we have to offer here at Sheraton Gateway Los Angeles Hotel when you are back in the area!

3 out of 5
The restaurant was terrible. The room was ok clean.

Posted by , from Fresno on Jan 6, 2022

Was this review helpful to you?
Comment from Hotel Management

Jan 11, 2022 by HotelMgmt

Although we are thrilled our pristine accommodations provided you with great comfort, we regret you were not satisfied with your meals. Your helpful feedback will be conveyed to the chef so your future visits are flawless!

5 out of 5

Posted by , from Osprey on Jan 3, 2022

Was this review helpful to you?
2 out of 5
Lack of television channels.. Shower stall very slippery Almost fell several times

Posted by on Dec 22, 2021

Was this review helpful to you?
Comment from Hotel Management

Dec 23, 2021 by HotelMgmt

Michael, thank you for your input on these areas. We always want to improve for the future and will discuss this with the team. We would love to win you over entirely when you are back in town. See you then!

About the Sheraton Gateway Los Angeles Hotel

Location 6101 W Century Blvd, Los Angeles, CA 90045

Property Features

Sheraton Gateway Los Angeles Hotel offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 56834 square feet (5280 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Sheraton Gateway Los Angeles Hotel. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 4-star Los Angeles hotel is smoke free.

  • 1 building
  • 803 guestrooms or units
  • 15 levels
  • 56834 sq ft of conference space
  • 5280 sq m of conference space
  • Built in 1981
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton Gateway Los Angeles Hotel offers 803 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6 AM to 11:00 AM.

Brasserie - This poolside restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Costero Bar - This bar specializes in local cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Costero Bistro - This bistro specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sheraton Gateway Los Angeles Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 24 per person (approximately)
  • Valet parking fee: USD 55 per day
  • Late check-out fee: USD 85 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Gateway
  • Hotel Sheraton Gateway Los Angeles Airport
  • Sheraton Gateway
  • Sheraton Gateway Hotel
  • Sheraton Gateway Hotel Los Angeles Airport
  • Sheraton Gateway Los Angeles Airport
  • Sheraton Gateway Los Angeles Airport Hotel
  • Sheraton Hotel Gateway
  • Sheraton Hotel Los Angeles Airport
  • Sheraton Los Angeles Airport
  • Sheraton Gateway Los Angeles
  • Sheraton Los Angeles
  • Los Angeles Sheraton
  • Sheraton Gateway Los Angeles
  • Sheraton Gateway Los Angeles Hotel Hotel
  • Sheraton Gateway Los Angeles Hotel Los Angeles
  • Sheraton Gateway Los Angeles Hotel Hotel Los Angeles

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.travelocity.com/Los-Angeles-Hotels-Sheraton-Gateway-Los-Angeles-Hotel.h12287-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Los-Angeles-Hotels-Sheraton-Gateway-Los-Angeles-Hotel.h12287-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Los-Angeles-Hotels-Sheraton-Gateway-Los-Angeles-Hotel.h12287-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.