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4.8 out of 5

"We read the reviews and hoped for a great time. This hotel was far better than I expected. Gorgeous and very cleverly designed down to the smallest de ... " More

By a verified traveler on Tue 29 May 2018

Hotel Description

4-star hotel near Staples Center

City center stay

Within a 10-minute walk of this Downtown Los Angeles hotel, you'll find Grammy Museum and Staples Center. Microsoft Theater and L.A. Live are also within half a mile (1 km).

Nightclub, dining

A nightclub, a 24-hour fitness center, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the outdoor pool and visit the 2 bars/lounges and poolside bar for drinks.

Free WiFi, comfy beds

The 350 soundproofed guestrooms offer free WiFi and comfy beds. LED TVs come with digital channels, and other amenities include MP3 docks and refrigerators.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$171* Per night/room Dec 2 - Dec 3

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Run of House Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Indigo Los Angeles Downtown ratings based on 11 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo Los Angeles Downtown

Everyone (2) Couples (5) Family (5)
5 out of 5
I love this hotel!! Staff was greet and rooms are always clean!

Posted by , from Delaware on Oct 22, 2019

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Comment from Hotel Management

Oct 22, 2019 by Mina Le - Front Office Supervisor

Thank you Shar for rating Hotel Indigo a five star! We are glad you enjoyed your stay and we really appreciate the feedback. We hope to see you again in the future on your next visit!

5 out of 5
Beautiful hotel. Super helpful staff. Comfortable bed. Only negative is that the sheets are a little scratchy!

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by Mina Le - Front Office Supervisor

Thank you so much for taking time review your stay with us. We really appreciate the feedback. We are glad you find our hotel beautiful and our staff were helpful. We hope on your next visit, we will make it a more perfect stay thanks to your comments.

5 out of 5
The rooms were clean, the staff friendly, and the overall location were grand.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by Mina Le - Front Office Supervisor

Thank you so much for rating Indigo Hotel a five out of five ! We really appreciate the feedback and we hope to see you again in the future

5 out of 5
stylish with interesting decor; beware of the $44 valet parking fee

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 19, 2019 by Susan Lee - Assistant Front Office Manager

Hello, Thank you for your feedback and for choosing Hotel Indigo Los Angeles Downtown. I am happy you loved our neighborhood story. We are set in the old Prohibition Era of the 1920 -1930's of Los Angeles. Look forward to your next visit with us. Warm regards,

5 out of 5
Valet parking is a bit unorganized. Lounge on the 18 floor was nothing special.

Posted by , from San Diego on Oct 7, 2019

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Comment from Hotel Management

Oct 7, 2019 by Susan Lee - Assistant Front Office Manager

Hello, Bbabr - Thank you for taking the time to review Hotel Indigo Los Angeles. I am sorry to hear the valet team was a bit disorganized, and will share this feedback to our team. We hope to see you again, thank you for visiting our hotel. Warm regards,

5 out of 5
Everything was easy and fabulous. Staff was attentive. Quick check in.

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 29, 2019 by Mina Le - Front Office Supervisor

Thank you so much for rating Hotel Indigo a five star. We really appreciate the feedback and we look forward to seeing you again in the future.

5 out of 5
Had a great view of downtown L.A. CONSTRUCTION was very noisy...

Posted by on Jul 30, 2019

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Comment from Hotel Management

Jul 30, 2019 by Mina - Front Desk Spvr.

Thank you so much for your review. We proud to have a good location and our high floor room does give a nice view of the area. It is unfortunate to hear about the noise of the construction nearby, we are hopeful that it will be completed soon this year.

4 out of 5

Posted by on May 31, 2019

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Comment from Hotel Management

Jun 1, 2019 by Vanessa Torres - Assistant Front Office Manager

Thank you for your review. We hope to have you back for your next trip.

4 out of 5
I loved my room. It was very clean and modern. The hotel staff were very helpful, friendly and welcoming and the wings at the bar was AMAZING! I would definitely stay again.

Posted by on Feb 26, 2019

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Comment from Hotel Management

Mar 1, 2019 by Vanessa Torres - Assistant Front Office Manager

Thank you Unique for the amazing review! We are glad to see you loved your stay with us. We hope to see you back with us.

5 out of 5

A wonderful weekend

We read the reviews and hoped for a great time. This hotel was far better than I expected. Gorgeous and very cleverly designed down to the smallest detail. It was conveniently located for our purposes and a real delight. Staff was great. The man who checked us in greeted us when we came or left. We were upgraded because they ran out of rooms we requested. A nice touch!

Posted by , from CA on May 29, 2018

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About the Hotel Indigo Los Angeles Downtown

Location 899 Francisco Street, Los Angeles, CA 90015

Property Features

Hotel Indigo Los Angeles Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes a conference center. A nightclub, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Indigo Los Angeles Downtown. Parking is available for a fee. This 4-star Los Angeles hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • 13 conference rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 2017
  • Dining venue
  • Nightclub
  • Bar by the pool
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Los Angeles, CA (LAX-Los Angeles Intl.) (27.4 km / 17.1 mi)
  • Train station: Los Angeles Union Station (3.7 km / 2.3 mi)
  • Metro station: 7th Street - Metro Center Station (0.7 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Indigo Los Angeles Downtown offers 350 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 43-inch LED televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Metropole Bar + Kitchen - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

18 Social - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45 per day.
  • Cribs (infant beds) are available for USD 40 per day.

Pets

  • Pets: USD 35 per pet, per stay, plus a deposit of USD 35.00 per stay
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 for adults, USD 10 and USD 20 for children (approximately)
  • Valet parking fee: USD 44 per night (in/out privileges)
  • Pet deposit: USD 35.00 per stay
  • Pet fee: USD 35 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 40 per day
  • Rollaway bed fee: USD 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indigo Los Angeles Downtown
  • Indigo Los Angeles Los Angeles
  • Hotel Indigo Los Angeles Downtown Hotel
  • Hotel Indigo Los Angeles Downtown Los Angeles
  • Hotel Indigo Los Angeles Downtown Hotel Los Angeles

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Los-Angeles-Hotels-Hotel-Indigo-Los-Angeles-Downtown.h11966077-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.