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"Good hotel. Close to everything I’m downtown Long Beach. " More

By a verified traveler on Sat 21 Jul 2018

Hotel Description

4-star hotel near Long Beach Convention and Entertainment Center

City center retreat

Within a 10-minute walk of this Downtown Long Beach hotel, you'll find Long Beach Convention and Entertainment Center and Pike at Rainbow Harbor. Also, City Place Shopping Center is within half a mile (1 km) and One World Trade Center is within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 25 conference rooms, business center, and valet parking. Enjoy the spa tub and perks like free WiFi.

WiFi, LCD TVs

In addition to LCD TVs with cable channels, the 469 guestrooms offer WiFi and 24-hour room service. Coffee/tea makers, hair dryers, and safes are also available.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$143 per night

Room, Premium, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Presidential Suite, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 5 Max

The Westin Long Beach ratings based on 38 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Long Beach

Everyone (16) Couples (1) Family (3)
3 out of 5
I travel to Long Beach 2-3 time a year for family events. I knew about the location of this hotel and couldn't believe the deal I was getting so no hesitation on the booking. The old adage " if something seems too good to be true it probably is", comes to mind. There was no mention that the place was under construction and most of the hotel was unusable. The pool was a back yard size on the fifth floor and was packed, so no swimming was possible. The dinning area was moved to the lobby so while you eat you get to watch the checkins a couple feet away. Dogs, wheel chairs and screaming babies. All of which, I love under different circumstances. I'm a disabled dog lover with no grand kids yet... The up side was the staff was excellent despite they're having to apologize for so much.

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 3, 2019 by westin

Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at Westin Long Beach. It is always encouraging feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver experiences. Thank you for staying at the Westin Long Beach and we hope you choose to create more memories here whenever your travels bring you back to Long Beach. Sincerely, Jeff Bonds Director of Front Desk Westin Long Beach

5 out of 5

Posted by on May 19, 2019

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Comment from Hotel Management

May 22, 2019 by westin

Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Westin Long Beach. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Westin Long Beach and we hope you choose to create more memories here whenever your travels bring you back to Long Beach. Sincerely, Jeff Bonds Director of Front Desk Westin Long Beach

5 out of 5

Posted by on May 10, 2019

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Comment from Hotel Management

May 11, 2019 by westin

Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Westin Long Beach. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Westin Long Beach and we hope you choose to create more memories here whenever your travels bring you back to Long Beach. Sincerely, Jeff Bonds Director of Front Desk Westin Long Beach

4 out of 5
clean/quality accommodations, friendly staff/very nice/helpful, check-in line was very long/took too long to check in, remodeling was going on but there was little affect on the quality of our stay, we will stay here again vs marriott

Posted by on May 7, 2019

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Comment from Hotel Management

May 7, 2019 by westin

Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Westin Long Beach. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Westin Long Beach and we hope you choose to create more memories here whenever your travels bring you back to Long Beach. Sincerely, Jeff Bonds Director of Front Desk Westin Long Beach

5 out of 5
Everybody was so polite and friendly from the moment you walked in the door. If I ever make it back to Long Beach, this will be where I stay for sure!

Posted by , from MU on Apr 1, 2019

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Comment from Hotel Management

Apr 1, 2019 by westin long beach

Dear Catherine, Thank you for choosing the Westin Long Beach for your recent travels to Long Beach. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon! Sincerely, Jeff Bonds Director of Front Desk Westin Long Beach

5 out of 5

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 1, 2019 by westin lb

Dear Guest , Thank you for choosing the Westin Long Beach for your recent travels to Long Beach. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon! Sincerely, Jeff Bonds Director of Front Desk Westin Long Beach

2 out of 5

Posted by on Feb 27, 2019

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Comment from Hotel Management

Apr 1, 2019 by westin LB

Dear Guest, Thank you for taking the time to share your recent experience at the Westin Long Beach with us. As part of our continued commitment to renew our property décor, we apologize for any inconvenience our recent transformation may have caused. Redefining the hotel, will elevate the guest experience so we can continue to create new memories with valued guests like you. Once again, sorry for any inconvenience this transformation may have caused and we hope to reveal our refreshed hotel with you, whenever your travels bring you back to Long Beach. Sincerely, Jeff Bonds Director of Front Desk Westin Long Beach

1 out of 5
I did not get the room I booked and paid extra for.

Posted by on Dec 27, 2018

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Comment from Hotel Management

Feb 21, 2019 by jeff

Dear Guest, We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Westin Long Beach, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. We hope to see you again whenever your travels bring you back to Long Beach! Be Well Jeff Front Desk Mgr.

4 out of 5
Good hotel. Close to everything I’m downtown Long Beach.

Posted by , from Los Angeles, ca on Jul 21, 2018

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5 out of 5

We will be back!!!

From check-in to check-out we completely enjoyed our stay! Magali, at the front desk, was super helpful and professional! We appreciated all the help she gave us and tips on where to find things we needed! We slept amazing - the beds were so comfortable!! The amenities in the bathroom were very nice! They made my hair look and smell great! There was a blow dryer and ironing board and iron in our room which was so helpful. The location of this Westin was awesome, we could walk to so many different places! We will definitely be back!!

Posted by on Apr 14, 2018

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Property Features

The Westin Long Beach offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 1627 square feet (151 square meters) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly The Westin Long Beach. For a fee, parking is available. This 4-star Long Beach hotel is smoke free.

  • 1 building
  • 469 guestrooms or units
  • 13 levels
  • 1627 sq ft of conference space
  • 151 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Los Angeles, CA (LAX-Los Angeles Intl.) (35 km / 21.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Long Beach offers 469 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. This Long Beach hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

The Grill Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Lobby Bar - Onsite lobby lounge. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Pets allowed (no fees)
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22.00 for adults and USD 14.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 11.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 30 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Long Beach Westin
  • Westin Hotel Long Beach
  • Westin Long Beach
  • The Westin Long Beach Hotel Long Beach
  • Westin Long Beach Hotel

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.