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Four Points by Sheraton Los Angeles International Airport

3.5-star property
9750 Airport Blvd, Los Angeles, CA 1-855-201-7819

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3.5 out of 5
Good!
See all 37 Travelocity Reviews

"All was fine! Staff was friendly and walking distance to few sit-outside eating places! Shuttle to airport! " More

By a verified traveler on Sat 03 Oct 2020

Points Of Interest

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Hotel Description

3.5-star hotel near Los Angeles Forum

Close to airport

Within 3 miles (5 km) of this Los Angeles hotel, you'll find Los Angeles Forum and Toyota Sports Center. Loyola Marymount University and Abbot Kinney Boulevard are also within 6 miles (10 km).

Free airport shuttle

This hotel doesn't skimp on freebies - guests have free WiFi and a free airport shuttle. Traveling for business? Take advantage of the business center, express check-out, and conference space. There's an outdoor pool on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 561 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include coffee/tea makers, free weekday newspapers, and free bottled water. Housekeeping is available on request.

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points by Sheraton Los Angeles International Airport ratings based on 37 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Four Points by Sheraton Los Angeles International Airport

Everyone (17) Couples (7) Family (17)
2 out of 5
We was there a week with no housekeeping. Had to continuously ask for amenities and the rooms were small!!!

Posted by on Dec 31, 2020

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Comment from Hotel Management

Jan 4, 2021 by Kym M.

Hello Anonymous, Thank you for posting a review about our hotel. We appreciate your feedback. We are sorry that we have limited housekeeping services during the recent pandemic. We try to keep the guests and team members from as much interaction as possible and we apologize that this inconvenienced you. Again, we appreciate your feedback and hope you have a blessed day. Sincerely, Mr. Kym Myers General Manager

1 out of 5
This is a horrible hotel. It’s worse than the Bates Motel. Filthy rooms. There was Pubic hair on the bathroom walls. The carpet was gross, not to mention the dirty curtains. Just awful

Posted by on Dec 28, 2020

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Comment from Hotel Management

Dec 28, 2020 by Kym M.

Hello Anonymous, Thank you for posting a review. We appreciate your feedback. We are sorry you felt we are a horrible hotel. Without knowing which room or when you stayed with us, Anonymous, it will be difficult to follow up on your issue. Regardless, we will still talk to the team as a whole for additional training. Thank you for letting us know. Again, thank you for your comments and we hope you have a blessed day. Sincerely, Mr. Kym Myers General Manager

5 out of 5
All was fine! Staff was friendly and walking distance to few sit-outside eating places! Shuttle to airport!

Posted by on Oct 3, 2020

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Comment from Hotel Management

Oct 3, 2020 by Kym M.

Hello Anonymous, Thank you for posting a review on Travelocity. We appreciate your feedback. We ha so happy so we’re you had a wonderful experience with us. It is great to see the staff was friendly and that you liked how close we were to some outdoor dining g restaurants. Thank you for letting us know. Again, thank you for your review and we look forward to when you can stay with us again! Sincerely, Mr. Kym Myers General Manager

5 out of 5

Posted by on Sep 11, 2020

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Comment from Hotel Management

Sep 11, 2020 by Kym M.

Hello Anonymous, Thank you for posting a review about our hotel on Travelocity. We appreciate your feedback. We are so happy that you had such a great stay with us. The team will love to see your review and we will still continue to work on improving our service and quality. We thank you for sharing your experience. Again, thank you for your review and we look forward to when you can stay with us again! Sincerely, Mr. Kym Myers General Manager

5 out of 5
The process was easy and hassle free. The desk clerk was very knowledgeable and helpful

Posted by , from New Orleans, ls on Jul 28, 2020

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5 out of 5
Small leak under the bathroom sink. Parking was quite expensive

Posted by on Mar 15, 2020

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Comment from Hotel Management

Mar 16, 2020 by General Manager

Dear Guest, it was our pleasure hosting you, and we appreciate your wonderful rating of Four Points by Sheraton Los Angeles International Airport. We also welcome feedback regarding what you wish was different about your stay. We are always seeking to improve our guest experience; therefore, we are grateful for every comment. It would be an honor to host you again should your travels bring you back to the area. Mr. Kym Myers, General Manager

2 out of 5

Posted by on Mar 15, 2020

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Comment from Hotel Management

Mar 16, 2020 by General Manager

Dear Guest, we are disappointed to learn that we did not meet your expectations. Please accept our apologies for failing to provide you with the stay you deserve. We hope you will consider returning so we can show you the hospitality for which we are known. Mr. Kym Myers, General Manager

4 out of 5
Close to the airport. Check in & out layout was in the middle of the room, making it awkward for those not checking in or out to get through.

Posted by on Mar 4, 2020

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Comment from Hotel Management

Mar 4, 2020 by General Manager

Dear Guest, thank you for choosing Four Points by Sheraton Los Angeles International Airport during your visit to our city. We appreciate you sharing how much you enjoyed your time with us and our great location. We are also grateful for your feedback as we are continually striving to enhance our guest experience and hope you will stay with us again on your next visit to the area. Mr. Kym Myers, General Manager

4 out of 5

Posted by on Jan 8, 2020

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5 out of 5

Posted by on Jan 5, 2020

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About the Four Points by Sheraton Los Angeles International Airport

Location 9750 Airport Blvd, Los Angeles, CA 90045

Renovations + Closures

This property is closed from February 1 2021 to December 31 2021 (dates subject to change).

The following facilities are closed seasonally each year. They will be closed from December 1 to February 5:

  • Bar/Lounge
  • Dining venue
  • Meeting facilities

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

  • Bar/lounge
  • Fitness facility
  • Restaurant

Property Features

Along with a coffee shop/café, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A roundtrip airport shuttle is free (available on request). An outdoor pool, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Four Points by Sheraton Los Angeles International Airport. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Los Angeles hotel is smoke free.

  • 1 building
  • 561 guestrooms or units
  • 9 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Los Angeles Intl. (LAX) (2.5 km / 1.5 mi)
  • Metro station: Aviation/Century Station (1 km / 0.6 mi)
  • Property shuttles: Free airport shuttle; shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Four Points by Sheraton Los Angeles International Airport offers 561 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Surfing/boogie boarding nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 3:00 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 40 lbs
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are not available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Minimum guest age is 18
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 38.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Late check-out fee: USD 75 (subject to availability)
  • Refrigerator fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Los Angeles International Airport
  • Four Points Sheraton Hotel Los Angeles International Airport
  • Four Points Sheraton Los Angeles International Airport
  • Sheraton Four Points
  • Sheraton Los Angeles International Airport
  • Four Points Sheraton Los Angeles International Airport Hotel
  • 4 Points By Sheraton Los Angeles International Airport
  • Los Angeles Four Points
  • Four Points Los Angeles
  • Four Points by Sheraton Los Angeles International Airport Hotel

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.