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DoubleTree by Hilton Hotel Los Angeles Downtown

4-star property
120 S Los Angeles Street, Los Angeles, CA 1-855-201-7819
3.9 out of 5
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See all 15 travelocity Reviews

"The employees were so helpful and so friendly. This is not my first time staying at the Doubletree in downtown and it will not be my last. The cleanli ... " More

By a verified traveler on Wed 01 Jun 2022

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Hotel Description

4-star hotel near Dodger Stadium

City center stay

Your stay at this Downtown Los Angeles hotel places you within 3 miles (5 km) of Dodger Stadium and Crypto.com Arena. Los Angeles City Hall and Grand Central Market are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 14 conference rooms, 24-hour business center, and valet parking. Self parking, a garden, and a picnic area are also offered.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$144* Per night/room Dec 18 - Dec 19

Suite, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel Los Angeles Downtown ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Los Angeles Downtown

Everyone (6) Family (6)
5 out of 5
The employees were so helpful and so friendly. This is not my first time staying at the Doubletree in downtown and it will not be my last. The cleanliness and the way they take care of you while you stay there, exceeds my expectations. For example, I put my debit card in the parking machine to exit the parking garage and they got stuck. I asked them to please remove and hold for me because I had a reservation to make and I couldn’t wait. They had no problem holding my card and understanding. They make you feel so comfortable and safe. I look forward to my next stay! Whether it be for a business or leisure, I hope it will be soon.

Posted by on Jun 1, 2022

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Comment from Hotel Management

Jun 9, 2022 by Customer Service

Thanks for the amazing review, Arianna! It's excellent your time at DoubleTree By Hilton Los Angeles Downtown was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you! Thank you again for sharing your feedback!

3 out of 5
Convenient to Union Station Homeless area, not many restaurants nearby. No breakfast and $40 per night parking, outrageous!!

Posted by , from St George on Jan 3, 2022

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Comment from Hotel Management

Jan 7, 2022 by Customer Service

Thank you for choosing our hotel for your recent stay. I'm so sorry and disappointed to learn you had nothing good to say about it that prompted you to pass on feedback through social media and I wish I could have helped you along the way. We are open for breakfast 7 days a week, from 6am to 11am. While the parking rates may seem high we offer the lowest rates out of any downtown Los Angeles hotel. If you read my reply, please consider calling me directly to discuss your experience in more detail so that I may remedy any deficiencies or clarify any misunderstandings. Thank you again for your valuable feedback.

5 out of 5

Posted by on Sep 13, 2021

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5 out of 5
Great service staff was really nice and valet guys killed it!

Posted by on Aug 23, 2021

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Comment from Hotel Management

Aug 24, 2021 by Customer Service

Thanks for sharing the excellent review with us, Jonathan! We're so glad that you had an exceptional experience at DoubleTree By Hilton Los Angeles Downtown from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon! Have a lovely day!

2 out of 5
My room was missing a trash can, a refrigerator and only had one wash cloth. There was no pool and no mention the amenities would still be closed. They didn’t program my card properly so got stuck in the elevator. Didn’t program my parking card properly so got stuck in the garage. Not the best experience by far!!

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 21, 2021 by Customer Service

We appreciate you taking the time to share your feedback. It's unfortunate you had such challenges during your time with us. We're disheartened that our amenities and services offered weren't up to par with your expectations. We hold ourselves to a higher standard so we'll discuss your concerns with the appropriate members of our team moving forward. We hope for the chance to host you again soon for a more positive experience.

5 out of 5

Posted by on Jul 9, 2020

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Comment from Hotel Management

Jul 10, 2020 by Customer Service

Thank you for sharing! At DoubleTree By Hilton Los Angeles Downtown, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us. Have an outstanding day!

1 out of 5
Over price for its location and parking cost is just a scam.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 19, 2019 by Customer Service

Thank you for taking the time to submit this feedback. We are always working very hard to provide the best experiences for all of our guests. It's unfortunate to see that we could have done more for you during your stay. We will share your concerns with our team moving forward. We hope you will give us another opportunity to provide a better experience for you in the future. We look forward to that chance.

3 out of 5
I kept coming back and forth with the receptionist because the keys weren't set up properly. Getting locked out once is understandable, but three times is a little too much.

Posted by on Nov 21, 2019

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Comment from Hotel Management

Nov 21, 2019 by Customer Service

Thank you for sharing. We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better. We hope you will come back and visit us again soon for a more positive experience.

4 out of 5
Late night check in, nice room , friendly staff, clean room

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by Customer Service

Thanks for the 4/5 rating! We're happy you had such a lovely stay with us! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

5 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by Customer Service

Thank you for the wonderful rating! It's fantastic you enjoyed your time with us so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

About the DoubleTree by Hilton Hotel Los Angeles Downtown

Location 120 S Los Angeles Street, Los Angeles, CA 90012

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is available in public spaces for a fee. There are 14 meeting rooms available. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Los Angeles Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Los Angeles hotel is smoke free.

  • 434 guestrooms or units
  • 21 levels
  • Built in 1976
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Los Angeles Union Station (0.9 km / 0.6 mi)
  • Metro station: Civic Center Station (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Los Angeles Downtown offers 434 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers. This Los Angeles hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • IPod dock
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

Justice Urban Tavern - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 24 per person (approximately)
  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per day (rates may vary)
  • Self parking fee: USD 42 per day (in/out privileges)
  • Valet parking fee: USD 48 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Los Angeles Downtown
  • DoubleTree Hilton Los Angeles Downtown
  • DoubleTree Los Angeles Downtown
  • DoubleTree Los Angeles Downtown Hotel
  • Hilton DoubleTree Los Angeles Downtown
  • Hilton Hotel Los Angeles Downtown
  • Hilton Los Angeles Downtown
  • Hilton Los Angeles Downtown Hotel
  • Hotel Hilton Los Angeles Downtown
  • Los Angeles Downtown Hilton
  • DoubleTree by Hilton Hotel Los Angeles Downtown Hotel
  • DoubleTree by Hilton Hotel Los Angeles Downtown Los Angeles

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.