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"Great service staff was really nice and valet guys killed it! " More

By a verified traveler on Mon 23 Aug 2021

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Hotel Description

4-star hotel near Dodger Stadium

City center stay

A stay at this Little Tokyo hotel places you within half a mile (1 km) of Walt Disney Concert Hall and 2 miles (3 km) of Dodger Stadium. Los Angeles State Historic Park and Staples Center are also within 3 miles (5 km).

Business services

A bar/lounge and a 24-hour front desk are featured at this hotel, along with valet parking. Traveling on business? Take advantage of the 14 conference rooms, as well as the 24-hour business center and WiFi in public areas. A garden, a picnic area, and express check-out are also on offer.

Comfy beds, WiFi

The 434 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include iPod docks, WiFi, and LCD TVs with satellite channels.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max
$135* Per night/room Nov 7 - Nov 8

Suite, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel Los Angeles Downtown ratings based on 16 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Los Angeles Downtown

Everyone (8) Family (6)
5 out of 5
Great service staff was really nice and valet guys killed it!

Posted by on Aug 23, 2021

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Comment from Hotel Management

Aug 24, 2021 by Customer Service

Thanks for sharing the excellent review with us, Jonathan! We're so glad that you had an exceptional experience at DoubleTree By Hilton Los Angeles Downtown from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon! Have a lovely day!

2 out of 5
My room was missing a trash can, a refrigerator and only had one wash cloth. There was no pool and no mention the amenities would still be closed. They didn’t program my card properly so got stuck in the elevator. Didn’t program my parking card properly so got stuck in the garage. Not the best experience by far!!

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 21, 2021 by Customer Service

We appreciate you taking the time to share your feedback. It's unfortunate you had such challenges during your time with us. We're disheartened that our amenities and services offered weren't up to par with your expectations. We hold ourselves to a higher standard so we'll discuss your concerns with the appropriate members of our team moving forward. We hope for the chance to host you again soon for a more positive experience.

5 out of 5

Posted by on Jul 9, 2020

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Comment from Hotel Management

Jul 10, 2020 by Customer Service

Thank you for sharing! At DoubleTree By Hilton Los Angeles Downtown, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us. Have an outstanding day!

1 out of 5
Over price for its location and parking cost is just a scam.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 19, 2019 by Customer Service

Thank you for taking the time to submit this feedback. We are always working very hard to provide the best experiences for all of our guests. It's unfortunate to see that we could have done more for you during your stay. We will share your concerns with our team moving forward. We hope you will give us another opportunity to provide a better experience for you in the future. We look forward to that chance.

3 out of 5
I kept coming back and forth with the receptionist because the keys weren't set up properly. Getting locked out once is understandable, but three times is a little too much.

Posted by on Nov 21, 2019

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Comment from Hotel Management

Nov 21, 2019 by Customer Service

Thank you for sharing. We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better. We hope you will come back and visit us again soon for a more positive experience.

4 out of 5
Late night check in, nice room , friendly staff, clean room

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by Customer Service

Thanks for the 4/5 rating! We're happy you had such a lovely stay with us! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

5 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by Customer Service

Thank you for the wonderful rating! It's fantastic you enjoyed your time with us so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

4 out of 5
I was happy that we were able to get food at 930 PM after a long trip. The breakfast was good. The only thing was that the bathroom is small.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 22, 2019 by Customer Service

Thank you for sharing your thoughts with us! It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit. Thank you and have a lovely day!

5 out of 5

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 27, 2019 by Customer Service

Thanks for the perfect rating! It's outstanding your time with us was fantastic. We can't wait until your next visit! Have a spectacular day!

4 out of 5
The hotel is about 4 blocks from Union Sta. which was my end destination. The staff couldn't have been more helpful. They even made arrangements to be picked up at the hotel for a siteseeing tour of LA. The food in the restaurant was very good also.

Posted by on May 19, 2019

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Comment from Hotel Management

May 20, 2019 by Customer Service

Thank you for the outstanding review! We're delighted your experience with us was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon! Have a lovely day!

About the DoubleTree by Hilton Hotel Los Angeles Downtown

Location 120 S Los Angeles Street, Los Angeles, CA 90012

Property Features

A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. You can enjoy a drink at the bar/lounge. There are 14 meeting rooms available. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly DoubleTree by Hilton Hotel Los Angeles Downtown. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Los Angeles hotel is smoke free.

  • 434 guestrooms or units
  • 21 levels
  • Built in 1976
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Los Angeles Union Station (0.9 km / 0.6 mi)
  • Metro station: Civic Center Station (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Los Angeles Downtown offers 434 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Los Angeles hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2013.

  • Bathrooms are partially open
  • Pillowtop beds
  • IPod dock
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

Rendezvous Lounge - This sports bar serves light fare only.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per stay (rates may vary)
  • Self parking fee: USD 38 per day (in/out privileges)
  • Covered valet parking fee: USD 44 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Los Angeles Downtown
  • DoubleTree Hilton Los Angeles Downtown
  • DoubleTree Los Angeles Downtown
  • DoubleTree Los Angeles Downtown Hotel
  • Hilton DoubleTree Los Angeles Downtown
  • Hilton Hotel Los Angeles Downtown
  • Hilton Los Angeles Downtown
  • Hilton Los Angeles Downtown Hotel
  • Hotel Hilton Los Angeles Downtown
  • Los Angeles Downtown Hilton
  • DoubleTree by Hilton Hotel Los Angeles Downtown Hotel
  • DoubleTree by Hilton Hotel Los Angeles Downtown Los Angeles

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.