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4.3 out of 5

"Super Mid. Needs new management. Not inclusive at all. For Karen's & Kevin's & fake friends only. RTS " More

By a verified traveler on Tue 15 Aug 2023

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Hotel Description

3-star hotel near Warner Brothers Studio

Downtown Burbank stay

A stay at this Downtown Burbank hotel places you within 3 miles (5 km) of Warner Brothers Studio and 6 miles (10 km) of Universal Studios Hollywood. Universal CityWalk is within 6 miles (10 km) and Hollywood Walk of Fame is within 9 miles (15 km).

Free airport shuttle

This hotel features an outdoor pool, a gym, and a restaurant. Guests will appreciate perks like free WiFi and a free airport shuttle. Self parking, a 24-hour business center, and a terrace are also offered.

Exclusive Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$157* Per night/room Oct 8 - Oct 9

Superior Room, 2 Queen Beds, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Burbank ratings based on 47 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Burbank

Everyone (30) Couples (5) Family (6)
3 out of 5
Super Mid. Needs new management. Not inclusive at all. For Karen's & Kevin's & fake friends only. RTS

Posted by , from Burbank on Aug 15, 2023

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Comment from Hotel Management

Sep 11, 2023 by Hotel Burbank Leadership

Hi Kameena, thank you for sharing your feedback.

5 out of 5
Very nice staff and well-kept up areas around the facility. I recommend staying at Hotel Burbank to anyone. Thank you.

Posted by on Jul 30, 2023

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Comment from Hotel Management

Aug 1, 2023 by Anthony B.

We appreciate you Anthony. Next time you are in the area we hope you consider staying with us again!

5 out of 5

Posted by on Jul 12, 2023

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Comment from Hotel Management

Aug 1, 2023 by Guest Services

Hello Javier,Thank you for sharing your feedback with us.

5 out of 5
A very pleasant experience. Would stay here again...downtown proximity is fantastic.

Posted by on Jul 3, 2023

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Comment from Hotel Management

Jul 4, 2023 by Guest Services

Hello Michael,Thank you for sharing your feedback with us.We are looking forward to welcoming you back soon.

5 out of 5

Posted by on Jun 18, 2023

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Comment from Hotel Management

Jul 8, 2023 by Guest Services

Hello Laurie,Thank you for sharing your feedback with us.Our team is looking forward to welcoming you back.

4 out of 5
Very nice staff

Posted by on Jun 5, 2023

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Comment from Hotel Management

Jun 6, 2023 by Guest Services

Hello Billy,Thank you for sharing your feedback with us.

4 out of 5

Posted by on May 30, 2023

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Comment from Hotel Management

Jun 20, 2023 by Guest Services

Hello Richard,Thank you for sharing your feedback with us.Our team is looking forward to welcoming you back.

5 out of 5

Posted by on May 26, 2023

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Comment from Hotel Management

May 27, 2023 by Hotel Burbank Leadership

Hi Cheryl, thank you for choosing Hotel Burbank!

4 out of 5
Walkable to all shops and eatery’s

Posted by on May 22, 2023

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Comment from Hotel Management

May 22, 2023 by Guest Services

Hello Richard,Thank you for sharing your feedback with us.

2 out of 5
Easy access to appointments I had in the Burbank area. They know the problems caused by the re-keying of the buildings and parking lot. Made me 15 minutes late for an afternoon appointment due to insufficient training of staff. This was a management issue that should be addressed.

Posted by on May 19, 2023

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Comment from Hotel Management

May 21, 2023 by Guest Services

Thank you for staying with us at Hotel Burbank.

Property Features

Hotel Burbank offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. Business amenities include a 24-hour business center and meeting rooms. Public spaces have free WiFi. A terrace, an arcade/game room, and multilingual staff are also featured at Hotel Burbank. A roundtrip airport shuttle is free during limited hours. Parking is available for a fee. This 3-star Burbank hotel is smoke free.

  • 484 guestrooms or units
  • 19 levels
  • 2 buildings
  • Meeting rooms
  • 16518 sq ft of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Downtown Burbank Station (0.9 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Burbank offers 484 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 48-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Travel crib

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 1:00 PM.

Cafe Burbank - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at 1 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Burbank offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 11–25 for adults, and USD 11–25 for children
  • Covered self parking fee: USD 22 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burbank-Media Center Holiday Inn
  • Holiday Inn Burbank-Media Center
  • Holiday Inn Hotel Burbank-Media Center
  • Holiday Inn Burbank-Media Center Hotel
  • Holiday Inn Burbank-Media Center Hotel
  • Hotel Holiday Inn Burbank-Media Center Burbank
  • Burbank Holiday Inn Burbank-Media Center Hotel
  • Hotel Holiday Inn Burbank-Media Center
  • Holiday Inn Burbank-Media Center Burbank
  • Holiday Inn Burbank Media Center
  • Holiday Inn Hotel
  • Holiday Inn
  • Holiday Burbank Media Center
  • Hotel Burbank Hotel
  • Hotel Burbank Burbank
  • Hotel Burbank Hotel Burbank
  • Holiday Inn Burbank Media Center
  • Holiday Inn Burbank Media Center an IHG Hotel

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.