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4.2 out of 5

"The recent upgrades are very nice. Best place to stay in Burbank. " More

By a verified traveler on Sun 31 Jul 2022

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Hotel Description

3-star hotel near Warner Brothers Studio

Downtown Burbank stay

A stay at this Downtown Burbank hotel places you within 3 miles (5 km) of Warner Brothers Studio and 6 miles (10 km) of Universal CityWalk. Universal Studios Hollywood is within 6 miles (10 km) and Hollywood Walk of Fame is within 9 miles (15 km).

Free airport shuttle

The hotel's outdoor pool, gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. A restaurant, a 24-hour front desk, and a terrace are also provided.

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$161* Per night/room Sep 5 - Sep 6

Superior Room, 2 Queen Beds, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Burbank ratings based on 29 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Burbank

Everyone (15) Couples (3) Family (8)
5 out of 5
The recent upgrades are very nice. Best place to stay in Burbank.

Posted by on Jul 31, 2022

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Comment from Hotel Management

Jul 31, 2022 by Lala

Timothy, we are happy to hear you enjoyed your stay with us. Your review made our day! Our whole team works very hard to keep our guests happy. We can only do this thanks you amazing guests like yourself. Thanks again and we hope to serve you again soon. The entire team at Hotel Burbank.

3 out of 5
requested a step stool to get into the bed as it was very high, at 3pm, but not delivered and had to call down at 9pm and they did not have one available, had to literally jump into bed. staff very nice on check in & check out and they did apologize but I had to sign something in case i accidently broke it but no step stool?

Posted by on May 28, 2022

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Comment from Hotel Management

Jun 12, 2022 by Kindly, Hotel Burbank Leadership Team

Hi Karen, Thank you for letting us know how we can do better - we are sorry we missed the mark during your stay and did not deliver the service you were expecting. We can assure you this isn't who we are. We are happy to connect you directly - we are here to listen ! We hope to have the opportunity to see you again and elevate your stay.

4 out of 5
The hotel is located downtown and there is lots of things to do and see and it's very walkable. Safe area and very friendly staff., The check in process was also very fast.

Posted by on May 24, 2022

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Comment from Hotel Management

Jun 12, 2022 by Hotel Burbank Leadership

Hi there Nicole, Thank you so much for taking the time to provide us with your feedback. We pride ourselves in delivering a secure and attentive stay to all of our guests. We love to see reviews like this! Looking forward to your next stay with us.

5 out of 5
The staff = Awesome and amazing! The art gallery = Beautifully zen. The area around the hotel = Very clean and friendly. Overall experience = A

Posted by on Apr 19, 2022

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Comment from Hotel Management

Apr 27, 2022 by Ethan W.

Hi Tara, thanks for the awesome feedback. It will be a pleasure sharing this with the team. I'm happy to hear that you enjoyed some of what Hotel Burbank has to offer. I say "some" because we have so many more new changes coming in the near future and we hope to welcome you back soon. Until next time, thank you again and take care!

5 out of 5
Friendly, close to downtown

Posted by , from Lenexa on Apr 4, 2022

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Comment from Hotel Management

Apr 5, 2022 by Aly B.

Hi there Da, Thank you so much for your thoughts. We take great pride in our team members and are glad they made your stay memorable!

4 out of 5

Posted by on Feb 20, 2022

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4 out of 5
parking fee, it should be included in the hotel price.

Posted by on Nov 3, 2021

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Comment from Hotel Management

Nov 3, 2021 by Aly B.

Thank you for your feedback!

5 out of 5

Posted by on Oct 10, 2021

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5 out of 5

Posted by on Sep 28, 2021

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1 out of 5
I won't ever stay here again. Booked two queen beds, was told when I arrived at the hotel that they did not have ANY double queen rooms and was given a King and pull out sofa. Had an awful night. They then refused to compensate me despite not giving me what I booked, and Travelocity offered a pathetic $25 coupon. Sorry guys NEVER again for this website, OR that hotel.

Posted by on Sep 2, 2021

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Comment from Hotel Management

Sep 2, 2021 by Aly B.

Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Burbank Media Center. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

Property Features

Hotel Burbank offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. You'll find a 24-hour business center on site. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Burbank. A roundtrip airport shuttle is free during limited hours. Parking is available for a fee. This 3-star Burbank hotel is smoke free.

  • 484 guestrooms or units
  • 19 levels
  • 2 bars or lounges
  • 16518 sq ft of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Downtown Burbank Station (0.9 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Burbank offers 484 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 48-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Travel crib

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 1:00 PM.

Peoples Choice - This restaurant serves breakfast, lunch, and dinner.

Casting Call Lounge - Onsite bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at 1 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Burbank offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.50 and USD 20.00 for adults, USD 8.50 and USD 20.00 for children (approximately)
  • Covered self parking fee: USD 22 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burbank-Media Center Holiday Inn
  • Holiday Inn Burbank-Media Center
  • Holiday Inn Hotel Burbank-Media Center
  • Holiday Inn Burbank-Media Center Hotel
  • Holiday Inn Burbank-Media Center Hotel
  • Hotel Holiday Inn Burbank-Media Center Burbank
  • Burbank Holiday Inn Burbank-Media Center Hotel
  • Hotel Holiday Inn Burbank-Media Center
  • Holiday Inn Burbank-Media Center Burbank
  • Holiday Inn Burbank Media Center
  • Holiday Inn Hotel
  • Holiday Inn
  • Holiday Burbank Media Center
  • Hotel Burbank Hotel
  • Hotel Burbank Burbank
  • Hotel Burbank Hotel Burbank
  • Holiday Inn Burbank Media Center
  • Holiday Inn Burbank Media Center an IHG Hotel

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.