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4.2 out of 5

"Overall enjoyed the close accessibility to shops and restaurants. " More

By a verified traveler on Sat 13 Jan 2024

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Hotel Description

Hotel near Warner Brothers Studio in Burbank

Downtown Burbank stay

A stay at this Downtown Burbank hotel places you within 3 miles (5 km) of Warner Brothers Studio and 6 miles (10 km) of Universal Studios Hollywood. Universal CityWalk is within 6 miles (10 km) and Hollywood Walk of Fame is within 9 miles (15 km).

Free airport shuttle

This hotel features an outdoor pool, a gym, and a restaurant. Guests will appreciate perks like free WiFi and a free airport shuttle. Self parking, a 24-hour business center, and a terrace are also offered.

Comfort Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$153* Per night/room Mar 25 - Mar 26

Superior Room, 2 Queen Beds, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Burbank ratings based on 53 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Burbank

Everyone (32) Couples (7) Family (8)
2 out of 5
didnt like that you guys charge for parking and no watter bottles on room and coffemaker not working and no water to make the coffe

Posted by on Mar 12, 2024

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Comment from Hotel Management

Mar 12, 2024 by Hotel Burbank Management

Thank you for sharing your experience with us. We apologize for falling short of your expectations. Your feedback is invaluable, and we are actively addressing the issues raised. Please contact us at guestservices@hotelburbank so we can make things right. We hope to welcome you back for a better stay.

2 out of 5
no drinking water in rooms, coffe maker not working, they charge us $20.00 a night for parking extra. will not rent again.

Posted by on Mar 11, 2024

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Comment from Hotel Management

Mar 12, 2024 by Lala

We apologize for the inconvenience your experience during your stay. We'll address the issues you've mentioned to ensure a better experience for our guests in the future. Thank you for your feedback!

4 out of 5

Posted by on Feb 28, 2024

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Comment from Hotel Management

Mar 5, 2024 by Anthony B.

Thanks for staying with us.

5 out of 5
Overall enjoyed the close accessibility to shops and restaurants.

Posted by , from SANTA MONICA on Jan 13, 2024

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Comment from Hotel Management

Jan 15, 2024 by Anthony B.

Amazing rating! Thanks for staying with us!

2 out of 5
I previously stayed here and had a great experience. Apparently, I stayed in the updated/modern tower. There was no way of knowing when I booked a king suite for a visit with my husband and child that we would be staying in the other tower- one that is old, dingy, dirty, damaged and had cockroaches. When I brought my concerns to staff upon check in, I was brushed off. Granted my concern at the time, didn’t include the cockroaches. That came later. But I told staff how surprised I was that I was in such an old and dingy room with carpet shredded in places, a mattress on the pull out sofa that was paper thin and had visible springs, and zero usb ports - which were ample in the updated room I had stayed in previously. I didn’t bring enough usb ports to charge our devices.We left & returned to find a blanket hanging on our doorknob meant I guess to bolster the sofa bed mattress. It didn’t work and my daughter ended up joining us in our bed. The 2nd morning, I found a huge live cockroach. This time when I called the front desk the lady couldn’t have been more kind. She offered to move our room but we only had one night left and were busy with meetings. To compensate us she offered to bring a rollaway bed no charge and comped our breakfast. Nice gestures (although the food in the hotel restaurant is tasteless) but honestly I think they should have done more. I was promised that the manager would call me. He never did. They could have given us a discount. I’ll never be back.

Posted by on Nov 7, 2023

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Comment from Hotel Management

Nov 14, 2023 by Anthony B.

Thanks for this feedback! We will forward this information to the proper departments.

5 out of 5
Our stay was perfect. Thank you!

Posted by on Oct 2, 2023

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Comment from Hotel Management

Oct 3, 2023 by Guest Services

Hello Brandi,We are happy to hear that you enjoyed your stay at Hotel Burbank.We look forward to welcoming you back.

3 out of 5
Super Mid. Needs new management. Not inclusive at all. For Karen's & Kevin's & fake friends only. RTS

Posted by , from Burbank on Aug 15, 2023

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Comment from Hotel Management

Sep 11, 2023 by Hotel Burbank Leadership

Hi Kameena, thank you for sharing your feedback.

5 out of 5
Very nice staff and well-kept up areas around the facility. I recommend staying at Hotel Burbank to anyone. Thank you.

Posted by on Jul 30, 2023

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Comment from Hotel Management

Aug 1, 2023 by Anthony B.

We appreciate you Anthony. Next time you are in the area we hope you consider staying with us again!

5 out of 5

Posted by on Jul 12, 2023

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Comment from Hotel Management

Aug 1, 2023 by Guest Services

Hello Javier,Thank you for sharing your feedback with us.

5 out of 5
A very pleasant experience. Would stay here again...downtown proximity is fantastic.

Posted by on Jul 3, 2023

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Comment from Hotel Management

Jul 4, 2023 by Guest Services

Hello Michael,Thank you for sharing your feedback with us.We are looking forward to welcoming you back soon.

Property Features

Hotel Burbank offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. Business amenities include a 24-hour business center and meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 16518 square feet (1535 square meters) and includes conference space. A terrace, an arcade/game room, and multilingual staff are also featured at Hotel Burbank. A roundtrip airport shuttle is free during limited hours. Parking is available for a fee. This Burbank hotel is smoke free.

  • 484 guestrooms or units
  • 19 levels
  • 2 buildings
  • Meeting rooms
  • 16518 sq ft of conference space
  • 1535 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Downtown Burbank Station (0.9 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Burbank offers 484 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 48-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 1:00 PM.

Cafe Burbank - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site

Hotel Policies

Check-in

  • Check-in time ends at 1 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Burbank offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 11–25 for adults, and USD 11–25 for children
  • Covered self parking fee: USD 22 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burbank-Media Center Holiday Inn
  • Holiday Inn Burbank-Media Center
  • Holiday Inn Hotel Burbank-Media Center
  • Holiday Inn Burbank-Media Center Hotel
  • Holiday Inn Burbank-Media Center Hotel
  • Hotel Holiday Inn Burbank-Media Center Burbank
  • Burbank Holiday Inn Burbank-Media Center Hotel
  • Hotel Holiday Inn Burbank-Media Center
  • Holiday Inn Burbank-Media Center Burbank
  • Holiday Inn Burbank Media Center
  • Holiday Inn Hotel
  • Holiday Inn
  • Holiday Burbank Media Center
  • Hotel Burbank Hotel
  • Hotel Burbank Burbank
  • Hotel Burbank Hotel Burbank
  • Holiday Inn Burbank Media Center
  • Holiday Inn Burbank Media Center an IHG Hotel

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.