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Best Western Hollywood Plaza Inn-Hollywood Walk of Fame Hotel - LA

3-star property
2011 N Highland Ave, Los Angeles, CA 1-855-201-7819
3.9 out of 5
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See all 11 travelocity Reviews

"Rooms were very clean and spacious. We like to stay here as it is within walking distance to the Hollywood Bowl. The restaurant on site is very bad. W ... " More

By a verified traveler on Sun 09 Oct 2022

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Hotel Description

3-star hotel near Universal Studios Hollywood

Hollywood stay

With a stay at this Hollywood hotel, you'll be within half a mile (1 km) of Hollywood Walk of Fame and 3 miles (5 km) of Universal Studios Hollywood. Sunset Strip and Universal CityWalk are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, express check-out, and dry cleaning are also offered.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$150* Per night/room Feb 9 - Feb 10

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking, Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Hollywood Plaza Inn-Hollywood Walk of Fame Hotel - LA ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Hollywood Plaza Inn-Hollywood Walk of Fame Hotel - LA

Everyone (8) Couples (1) Family (1)
5 out of 5

Posted by on Oct 15, 2022

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Comment from Hotel Management

Jan 14, 2023 by Hotel Manager

Dear Ron,Wow! Thank you for taking the time to leave us a five-star rating! We are so happy to hear that you had such an amazing experience with us. We strive to provide top-notch customer service, and it's wonderful to hear that we succeeded. We look forward to assisting you with any of your needs in the future. Thank you again!Best Regards,Hotel Manager

3 out of 5
Rooms were very clean and spacious. We like to stay here as it is within walking distance to the Hollywood Bowl. The restaurant on site is very bad. We wasted over an hour waiting for our food that we ordered while everyone who ordered after us got their food. The waitress was clearly overwhelmed and forgot to place our order. We never did get to eat and will never attempt to eat there again.

Posted by on Oct 9, 2022

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Comment from Hotel Management

Oct 10, 2022 by Hotel Manager

Dear Michael,Thanks for the stay and the comments. We appreciate your feedback on spacious room, cleanliness and location. But, we are disappointed to note that some aspects such as restaurant and other issues of your stay were not as per your expectations and we sincerely apologize for the inconvenience caused. Rest assured we will discuss the same with the respective team and take corrective measures to ensure a better guest satisfaction. Request your understanding and future consideration for visit.Sincerely,Hotel Manager

5 out of 5

Posted by , from Southbridge on Oct 12, 2021

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Comment from Hotel Management

Oct 6, 2022 by Hotel Manager

Dear Andrea,Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

4 out of 5

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 20, 2021 by Hotel Manager

Hello Guest, Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager.

3 out of 5
The Hotel itself overall was great! The staff accommodated us when our room smelled like smoke and we are non smokers. We happened to see one of the cleaning ladies clean and she did an amazing job! She made sure everything was sanitized! It made me feel great about staying at a clean establishment. The only downside was it felt like there was a lot of sketchy, noisy people there, but of course thats not the hotel's fault

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 16, 2021 by Hotel Manager

Dear Guest, Thanks for your stay and the feedback. Appreciate your valuable comments and suggestions for improvement. We will take effective actions to resolve all of them to the best of our efforts. Customer satisfaction is important to us. Hope you will give us another opportunity. Sincerely, Hotel Manager.

4 out of 5
Good, wish the pool did cool so early. Easy check in.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 18, 2019 by Hotel Manager

Dear Guest, Thank you for the stay at the Best Western Hollywood Plaza Inn. We hope your stay was satisfactory and our team could offer you the best hospitality. We will take note of your comment on the pool water. Your feedback helps us to better our services further. Look forward to your next visit soon. Sincerely, Hotel Manager

5 out of 5
Had a pleasant stay................................

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 25, 2019 by Hotel Manager

Dear Valued Guest, It is really nice to note that you liked the stay and services at our hotel during your recent visit. Glad to see your comments and overall observations which shall definitely drive us for improvement. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.

4 out of 5

Posted by on Apr 25, 2019

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Comment from Hotel Management

Apr 26, 2019 by Hotel Manager

Dear Valued Guest, Thank you for choosing the Best Western Hollywood Plaza Inn. We sincerely hope that you enjoyed the stay and services from the four-star review. We are taking steps to improve our overall services still better. We look forward to your next stay so that you can experience it. Regards Hotel Manager.

1 out of 5

Posted by on Dec 9, 2018

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Comment from Hotel Management

Dec 12, 2018 by Hotel Manager

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

4 out of 5

We walked to the Hollywood Bowl .

Pros: Staff.
Stayed at this hotel because we were going to a concert at the Hollywood Bowl. Very convenient, clean and staff was nice.

Posted by on Jul 7, 2018

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Comment from Hotel Management

Jul 7, 2018 by Hotel Manager.

Dear Guest, Thanks for the stay at the Best Western Hollywood Plaza Inn and the feedback with four stars. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager.

About the Best Western Hollywood Plaza Inn-Hollywood Walk of Fame Hotel - LA

Location 2011 N Highland Ave, Los Angeles, CA 90068

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Outdoor pool

The following facilities are closed on Friday and Saturday:

  • Outdoor pool

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi and wired Internet. An outdoor pool, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Hollywood Plaza Inn-Hollywood Walk of Fame Hotel - LA. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Los Angeles hotel.

  • 82 guestrooms or units
  • 3 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Glendale Transportation Center (9.6 km / 6 mi)
  • Metro station: Hollywood - Highland Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Hollywood Plaza Inn-Hollywood Walk of Fame Hotel - LA offers 82 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 43-inch LED televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Spice - This café specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 11 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hollywood Plaza
  • Best Western Hollywood Plaza Inn
  • Hollywood Plaza Best Western
  • Hollywood Plaza Inn
  • Hollywood Plaza Inn Best Western
  • Best Western Hollywood Plaza Hotel Los Angeles
  • Best Western Los Angeles
  • Los Angeles Best Western
  • Best Western Hollywood Plaza Inn

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.