Ratings based on 20,803 Guest Reviews

Hear it directly from our travelers
4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
4 out of 5
by A traveler from AZ

upgraded to penthouse

Posted Oct 16, 2016
Pros: upgrade was nice
Cons: going into a room that was occupied was uncomfortable
All ended up well. I was given my original room, but it was already occupied and the hotel upgraded me to a penthouse suite.
5 out of 5
by A traveler from Florida

It's a fast paced place just like NY

Posted Oct 13, 2016
Location: Everything is nearby. We also took a day trip and went to Hoover Dam and Grand Canyon! Great!
Hotel is busy with lots of people, eateries, gambling. Great place but not peaceful or restful. Fun place has everything!!!!!
5 out of 5
by A traveler

Awesome room

Posted Oct 12, 2016
Pros: Everything was perfect.
Stayed in the Spanish Suite room was amazing!!! I will be back in a couple of months already booking my room at New York New York to stay in the suite.
5 out of 5
by A traveler

Posted Oct 6, 2016
We were there only one night. Our room was great and everyone was friendly and helpful. I would stay again and recommend to friends!
4 out of 5
by A traveler

Overall pretty good. No travel problems.

Posted Oct 5, 2016
Location: Saw shows at the Mirage and Linq. Easy to get to by cab. Even walked back from the Linq after the show back to the NY NY.
Hotel was nice. Did not like the shower in the room. But the workers were all very nice.
1 out of 5
by A traveler from Chicago, IL

Broken Lamp in room should have been a clue

Posted Sep 16, 2016
Pros: Leaving and know I would not be back again
Cons: Hotel needs major renovation, it has seen better days.
The lines to check in and check out seem to take a long time. 45 Minutes to get through line to check in.. 30 Minutes to get through line to check out Electronic check out was not working at the time I checked out. When I got to my room one of the lamps was bent, not the shade, but the actual lamp, this was my first clue. Both chairs in the room were torn and to make the room even better the roller coaster was outside my window so it was very loud. Heating and AC controls were something you found in a hotel room 10 years ago and it was not possible to regulate the temperature. The shower head was like something you bought in the Walmart clearance bin and it was very bad. The shower curtain was too long for the tub so when you showered you had to be careful not to trip on it. All of the fixtures in the room were heavily worn, bathroom fixtures look like they should have been replaced a long time ago. This hotel is a place I would never want to stay in again.
5 out of 5
by A traveler from H.

Great Place to do Vegas

Posted Sep 8, 2016
We were only there for a day, but enjoyed our stay. Breakfast at the American was great! The only thing was the cigarette smoke I. The casino. We are not smokers and had to call it a night at 11ish because the smoke was bothering our eyes and lungs. There needs to be more air purifying.
Comment from Hotel Management
Sep 12, 2016 by Jessica , Hotel Management
We greatly appreciate the feedback from your recent stay with us. We are so very happy to hear you enjoyed a great vacation here and found our resort to be clean and meet your expectations. We hope to see you back again soon. Have a pleasant day!
5 out of 5
by A traveler

Posted Sep 5, 2016 on Hotels
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
We greatly appreciate the feedback from your recent stay with us. We are so very happy to hear you enjoyed a great vacation here and found our resort to be clean and meet your expectations. We hope to see you back again soon. Have a pleasant day!
3 out of 5
by A traveler

Posted Sep 5, 2016 on Hotels
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
We are so very happy to hear you had such a wonderful experience recently here at our resort. We are delighted to know we were able to meet your expectations. We look forward to seeing you again during your next visit to Las Vegas. Have a wonderful day!
4 out of 5
by A traveler from W

Great location

Posted Sep 4, 2016
I was in Las Vegas for the Coldplay concert at T Mobile Arena, which was just around the corner. Also, the hotel is nice, especially the rooms. I recommend this hotel as a good medium-priced , fun place to stay in Vegas.
Comment from Hotel Management
Sep 7, 2016 by Jessica , Hotel Management
We are so very happy to hear you had such a wonderful experience recently here at our resort. We are delighted to know we were able to meet your expectations. We look forward to seeing you again during your next visit to Las Vegas. Have a wonderful day!