4.1 out of 5

"enjoyed the pool nice place for family with children: away from the strip " More

By a verified traveler on Thu 05 Jul 2018

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Hotel Description

Cancun Resort by Diamond Resorts is located within a few miles (5 km) of Town Square Las Vegas and Welcome to Fabulous Las Vegas Sign. This 440-room, 3-star condo resort has 2 outdoor pools along with a full-service spa and a restaurant. Fashion Show Mall and Thomas and Mack Center are also within a 15-minute drive.

Dining

Explore the condominium resort and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is available for a fee.

Rooms

Each condo is air-conditioned and features a kitchen and a balcony, and there's space to spread out with a living room and a dining area. A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, a coffee maker, and a ceiling fan.

Property features

Guests of Cancun Resort by Diamond Resorts have access to a full-service spa, 2 outdoor pools, and a fitness center. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this spa condominium resort include WiFi in public areas, conference space, and a business center.

Highlights

  • Free in-room WiFi
  • Onsite dining
  • Spa
  • 2 outdoor pools

One Bedroom Villa

Bed Count 1 King Bed Maximum Occupancy 4 Max
$57 per night

Two Bedroom Deluxe

Bed Count 2 King Beds Maximum Occupancy 6 Max

Two Bedroom Villa

Bed Count 1 King Bed Maximum Occupancy 6 Max

Cancun Resort by Diamond Resorts ratings based on 64 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5
enjoyed the pool nice place for family with children: away from the strip

Posted by on Jul 5, 2018

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4 out of 5

Sadly disappointing.

We spent 3 nights and 4 days here. Check in is at 4:00 pm? and we did it at 4:30, they had no clean rooms available for us; we explained to the receptionist that we were extremely tired driving from California to Nevada? including 3 children and one baby. Her suggestion was for us to exit the property and go find a place to have lunch?, or do something around there and that we will get a text when a room was available?. We asked how long was the wait for a room? and her answer was "I have no idea", it can be 30 minutes? or just a couple of hours. We had a crying baby and feeling that they didn't care about the inconvenience. My husband request to speak with the manager and she was more helpful than the other person. Right away she gave us a room? meaning they had some available, but sadly it was only an ok room with our view being the parking lot. Anyways we try to make the best out of it? but were disappointing again with the lack of service, we personally empty our trash can and went to throw away the trash so the room didn't smell bad, and i did laundry to wash the same towels that we use for the 4 days there. Until I called to request house keeping? they told me that I could not get any service, because you have to stay more than 4 nights? for you to get any new linens, or towels or sugar, or any house keeping service. As a mother? I didn't rest at all, since I did all the cleaning and laundry myself. I wish they will be more caring from now on about their guest.

Posted by , from California on Jun 27, 2018

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1 out of 5

Like a retirement

Clean but little staff to help. Pool closes at 8pm Not worth staying No shuttle Also, try to sell you a time share. Overall not a good stay

Posted by , from southern oregon on May 29, 2018

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5 out of 5

Vegas Wedding

The resort was amazing.. upgraded for free to a 2bedroom 2bath villa.. The room was spacious and nice. The pool was very refreshing and quite large. We dined several times at the poolside restaurant which was charming and reasonably priced. Could have done without all the people taking selfies in the pool and hot tubs. My only complaint.. was after I checked out I realized I left a large yellow packet full of legal documents in my room. When I called the hotel they said it was not turned into lost and found and was probably thrown away. I called the hotel 3times and each time the manager acted like it was not a big deal. I hope it wasn’t thrown away .. but that would be better than someone taking it and trying to steal my identity. Don’t leave any personal items out or behind if you want to keep them !!!

Posted by on May 21, 2018

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5 out of 5
The condo was beautiful. The bathrooms were huge. It had 3 televisions, so all the kids were happy. The pool area and spas were phenomenal. The staff was friendly and helpful. The kitchen had everything you needed. It was quiet and we had a wonderful time. I wish the weather was nicer but they can't control that. I would definitely stay here again. I was pleased to see a washer and dryer without a coin slot. Everything was spotless and parking was easy.

Posted by , from Denver, CO on Mar 26, 2018

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3 out of 5

Hotel manager very rude

Hotel itself is nice. Hotel staff very rude disrespectful and on inattentive.

Posted by on May 5, 2017

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4 out of 5

Nice hotel not far from airport

The room was fine, the pool was great, the location was ok- nothing to walk to, you have to take a car everywhere. Do yourself a favor and sign up for uber- cheap and fast! I was traveling with my family and they got there before me. The hotel staff gave them a hard time and wouldn't let them check in even though I had called and added them to the reservation. Took them 45 minutes to check in and they finally had to go under someone else name. Ridiculous! They also charged an extra 20 per day such was not in the fine print.

Posted by , from providence, ri on Mar 21, 2017

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5 out of 5

this is a resort....

This is a resort that wants to sell you on buying time for other resort stays. I was almost scared away by the other reviews that talked about how pushy they can be to get you to set down and listen to their pitch. At check-in they said here is your welcome package for free comps and discounts for shows. I needed to see this person. So as I am leaving he said right this way for your package. I said I might be back down after we get settled. I never went back to the front desk area again. I got one room phone call about it said no three times and that was it. The stay itself was great. Great room, great kitchen, great beds, shower, etc. They have two big pools, water slides and 5 hot tubs. We used every single one. I am already planning my next trip back.

Posted by , from Indiana on Mar 12, 2017

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5 out of 5

Time-share as hotel

Pros: I rented what felt like a large one-bedroom apartment -- small but adequate kitchen; TWO baths one of which had BIG Jacuzzi, both showers. Work table.
Cons: Automatic daily refill of coffee
Location: Easy to find after first drive into place, close to McCarran & car rental. Close-by Silverton casino / hotel has at least two good restaurants.
The value of this place as a HOTEL is above and beyond anything I've experienced in LV; been coming many years for the CES and stayed in Caeser's, Hilton, Palace Station Tower, Casino Royale, etc. I will stay again -- if I can put up with distance to Strip and that HEAVY traffic.(I did have a rental car.) Had cold weather when I was there, so no swimming in outdoor pool with access via room key lock. No Big Name restaurant for dinner, but decent place for breakfast.

Posted by , from Clifton, NJ on Jan 10, 2017

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2 out of 5

Timeshare hotel shared by locals

Pros: The room was nice
Cons: The hotel needs to control the locals coming in causing overcrowding at the pool.
Location: The outlets are close.We asked if they had a shuttle and got 4 different answers so we never could figure out when to catch it or where it went.
We had a two bedroom suite for our family and the room was very nice. It is off the strip which is what we were looking for as we just needed a place to stay for one day. I don’t think I would come back though because the place just felt kinda ghetto. They give you a wrist band for the pool but security doesn’t enforce it…AT ALL. Even when I asked one of the workers about it they confirmed they don’t enforce it. The pool area was nice but was very overcrowded. About 40% didn't have wrist bands and a huge group told us they were locals. There was security roaming around the facility which was good but I was still a bit worried about my car. Also, beware…This facility is a timeshare so we were approached a couple of times to attend their seminar.

Posted by on Jun 28, 2016

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About the Cancun Resort by Diamond Resorts

Location 8335 Las Vegas Blvd S, Las Vegas, NV 89123

Property Features

Cancun Resort by Diamond Resorts offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee. You'll find a business center on site. Event space at this condominium resort measures 1001 square feet (93 square meters) and includes conference space. A seasonal outdoor pool, spa services, and tour/ticket assistance are also featured at Cancun Resort by Diamond Resorts. This 3-star Las Vegas condominium resort is smoke free.

  • 440 guestrooms or units
  • 1001 sq ft of conference space
  • 93 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Waterslide
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Transport

  • Airport: Las Vegas, NV (LAS-McCarran Intl.) (9.7 km / 6 mi)

Room Amenities

Cancun Resort by Diamond Resorts offers 440 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Accommodations offer separate living rooms and include sofa beds. Accommodations at this 3-star condominium resort have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Private balcony
  • Dining room
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Cancun Resort by Diamond Resorts has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The resort offers a large outdoor pool, a splash pool, and four waterslides. A fitness center is also on site.

Golfers can head to the Callaway Golf Center (two miles) for its driving range and 9-hole course, or to the 18-hole course at Bali Hai Golf Club (three miles).

The recreational activities listed below are available on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Special check-in instructions:

Where payment for the stay will be made on site instead of at the time of booking, the credit card used to secure the reservation must be presented at the time of check-in, along with a valid photo ID for verification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 28.25 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • In-room coffee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 15 per person (approximately)
  • Fee for wireless Internet in public areas: USD 0 per night (rates may vary)
  • Cleaning/housekeeping/linens fee: USD 25-45 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Resort
  • Cancun Resort Condo Las Vegas
  • Cancun Resort Las Vegas
  • Resort Cancun
  • Cancun Resort Diamond Resorts Las Vegas
  • Cancun Resort Diamond Resorts
  • Cancun Diamond Resorts Las Vegas
  • Cancun Diamond Resorts

You should know

  • Pool access available from 10 AM to 6 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the condo resort before arrival using the contact information on the booking confirmation.