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The Orleans Hotel & Casino

3.5-star property
4500 W Tropicana Ave, Las Vegas, NV 1-855-201-7819

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4.2 out of 5
Very good!
See all 514 Travelocity Reviews

"I was quite surprised to see how well appointed the whole hotel, casino, events center, restaurants, parking and amenities were. I would stay here wit ... " More

By a verified traveler on Mon 09 Jul 2018

Points Of Interest

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Hotel Description

Family-friendly 3.5-star resort near Orleans Arena

In Las Vegas

You'll be within half a mile (1 km) of Orleans Arena and 2 miles (3 km) of MGM Grand Casino with a stay at this Las Vegas resort. Park Theater and The Park are also within 2 miles (3 km).

Casino, outdoor pool

This resort features a casino, a full-service spa, and 15 restaurants. There's fun for all ages with a bowling alley and a children's pool, and supervised childcare is an added bonus. Unwind with a drink at one of the 6 bars/lounges and enjoy free perks like valet parking and an area shuttle.

Free WiFi, flat-screen TVs

The 1886 guestrooms have flat-screen TVs with cable channels and offer free WiFi and 24-hour room service. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$33* Per night/room Nov 18 - Nov 19

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Orleans Hotel & Casino ratings based on 514 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Orleans Hotel & Casino

Everyone (68) Couples (7) Family (20)
3 out of 5
Front desk people and cocktail server no guest service very rude...

Posted by on Oct 14, 2019

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4 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 9, 2019 by Chris J

As we strive to make every experience a five-star one, we’d love your feedback on what could become even better. Please reach out if you have any ideas for us. Otherwise, we’ll just look forward to seeing you again, soon!

5 out of 5

Posted by on Sep 21, 2019

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Comment from Hotel Management

Oct 9, 2019 by Chris J

As we strive to make every experience a five-star one, we’d love your feedback on what could become even better. Please reach out if you have any ideas for us. Otherwise, we’ll just look forward to seeing you again, soon!

3 out of 5

Posted by on Sep 16, 2019

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3 out of 5
We enjoyed the stay found the hotel to be a little dated but service was great I did get a random bill for $112 that I'm not sure what it is yet which I'll find out I did not get a receipt telling me what it's for

Posted by on Sep 10, 2019

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5 out of 5

Posted by on Sep 5, 2019

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Comment from Hotel Management

Sep 10, 2019 by Chris J

I’m so glad that your experience was excellent! If you have any tips on how we can improve it, please let us know. Please come back again, soon!

3 out of 5
The stopper was not working and it look like someone took a shower and left the towel in the bath tub. So we call the front desk to let them know we needed to move to another room since it was nasty. Please try to renovate the restrooms. I wish they were stand up showers.

Posted by on Sep 4, 2019

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3 out of 5

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 3, 2019 by Chris J

Thank you for visiting us! We’d love to have you visit again.

3 out of 5
Room was nice. Need new pillows. Needs better housekeeping. Side of table had sticky stuff on it. Mirrors needs clean. Coffee pot discusting had something growing in it.

Posted by on Aug 29, 2019

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Comment from Hotel Management

Sep 3, 2019 by Chris J

Our goal is to provide you with excellent guest experiences, so any feedback is very much appreciated. Thank you for taking the time to review our property!

4 out of 5
Liked the property, liked the staff, room was good. Doors were heavy and loud so when people entered their rooms everyone on the floor could hear. No refrigerator in room, asked cleaners and they said it costs extra, that was dissapointing. Would stay again for the price.

Posted by on Aug 27, 2019

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Comment from Hotel Management

Sep 3, 2019 by Chris J

Thank you for visiting us! We appreciate your comments and look forward to seeing you again soon.

About the The Orleans Hotel & Casino

Location 4500 W Tropicana Ave, Las Vegas, NV 89103

Property Features

The Orleans Hotel & Casino offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 15 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this resort measures 40000 square feet (3716 square meters) and includes conference space. A casino, a children's pool, and a fitness center are also featured at the family-friendly The Orleans Hotel & Casino. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 3.5-star Las Vegas resort.

  • 1886 guestrooms or units
  • 21 levels
  • 15 dining venues
  • 6 bars or lounges
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Casino
  • Bar by the pool
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Bowling alley on site
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Las Vegas, NV (LAS-McCarran Intl.) (6.5 km / 4 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Orleans Hotel & Casino offers 1886 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

The Orleans Hotel & Casino has 15 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Bowling alley on site

Spa Services

The Spa Orleans has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

The name on the reservation must match the name on the guest's photo identification provided at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 28.24 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD $6 and USD $15 per person (approximately)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 15 per day
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free in-room WiFi has a 3-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.