4.2 out of 5

"Everything was super except that every once in awhile, the fan from the air conditioner would make a noise. Plus they need to have 2 bars of soap in ... " More

By a verified traveler on Mon 26 Jun 2017

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Hotel Description

A family-friendly stay in Las Vegas awaits you at The Orleans Hotel & Casino. You'll be steps from Orleans Arena and 2.5 km (1.5 mi) from Gold Coast Casino. Highlights at this resort include 15 restaurants, 6 bars/lounges, and a full-service spa.

You can enjoy free WiFi, cable TV, and coffee/tea makers, featured in all rooms. 24-hour room service, free local calls, and safes are also available.

A day of pampering at The Spa Orleans can include deep-tissue massages, hot stone massages, body wraps, and body scrubs along with access to the steam room. The resort's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, fitness center, spa tub, and sauna. 40000 square feet (3716 square meters) of event facilities include 18 meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Plus you'll find a casino, a kids' swimming pool, and a coffee shop/café. Buffet breakfast is available. There's also free valet parking, along with the convenience of a free area shuttle.

Attractions within a 15-minute drive of this 3-star Paradise resort include Las Vegas Convention Center and University of Nevada-Las Vegas.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$45 per night

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 Bedroom (1 King or 2 Queen Beds)

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Orleans Hotel & Casino ratings based on 450 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

Orleans Review

Everything was super except that every once in awhile, the fan from the air conditioner would make a noise. Plus they need to have 2 bars of soap in the room. There was one, had to ask for another. I would recommend this place.

Posted by on Jun 26, 2017

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5 out of 5

Good Hotel

Pros: Same as above.
Cons: Casino was too cold.
Location: Shuttle bus made it easy to get to strip & Gold Coast.
Room was very good & comfortable, enjoyed the coffee maker. Staff was cooperative & friendly. Enjoyed the casino & poker room.

Posted by , from Charlotte, NC on Jun 16, 2017

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4 out of 5
Pros: Like the location and shuttle services.
Cons: Play primarily table games but receive very little points or comps.
Very nice stay. They need to get the French Market Buffet renovation completed.

Posted by on Jun 16, 2017

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4 out of 5

Hotel was very nice

Was there for a convention , with about a 1000 people the breakfast buffet they had for us was very bland. Had to wait 7 to 10 minutes for scrabble eggs. Lunch buffet was held in their regular buffet, food was cold meat tough dessert were good.

Posted by , from Peoria,Il. on Apr 30, 2017

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4 out of 5

Orleans Hotel and Casino

We very much enjoyed our stay. Only a few minutes west of the strip, you get all you need without the chaos of the strip, yet, if you choose that, you can be there in nothing flat. Very clean,nice staff, and good food. We will for sure be back.

Posted by on Mar 22, 2017

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5 out of 5

Cheer weekend

Spacious room, great hotel, plenty of restaurants and lounges. Nice gift shop. Lots of extra fun stuff to do like bowling, movies, arcade and even a spa for mom. (massage and facial).

Posted by , from Bakersfield, Ca on Feb 19, 2017

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5 out of 5

Nice Hotel Off-Strip in Vegas

Pros: Everything.
Cons: Fix the bathroom door locks.
Location: Close to the strip, with a shuttle bus, but we drove.
Came with the family for two nights during the week. Reasonably priced and very nice, both in the public areas and the rooms. Check in desk had long line but it went very quickly, as there were many clerks working. Waited less than five minutes. Everyone was helpful and friendly. The only ding I would give the hotel is that they have pocket doors for the bathrooms in the rooms with locks that either don't work, or work too well, although the doors are very space efficient. When we checked into our two rooms, the kids all deposited their keys on the dresser of their room and my son went in to use the bathroom and locked the door. The two other kids came into our room, next door. My son called us from his cell phone after he discovered that he was locked in the bathroom. We couldn't get into the room to free him because all the keys were inside the room with him. The hotel was very responsive and had someone there from maintenance within 10-15 minutes to let him out and replace the bathroom door latch, although he told us the new ones don't lock because they can't find any that lock and don't lock people in. Had the breakfast buffet the next day and it was very good, and well worth the price. We couldn't have tried everything they had on the buffet if we had three days. Check-out and parking was easy too. Can't comment on the casino because I just walked through, but it looked nice.

Posted by , from Maryland on Jan 29, 2017

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2 out of 5

Just an overnighter.

Had it been published the water was going to be turned off for maintenance, we would have went elsewhere. But nope, we only found out at check-in @10pm. Normally, a nice place, but this condition should have made known at reservation time, not after.

Posted by , from Las Vegas on Dec 24, 2016

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Comment from Hotel Management

Jan 4, 2017 by Sarah S.

We are so sorry for the water outage, it was more or less an emergency situation and one we could not plan for, they only gave us a day's notice. We are so sorry for the inconvenience. Please accept our apologies.

3 out of 5

Charges

The hotel was okay. Staff was nice and when flagged down helpful. Room was clean and comfortable. Problem was the charges. My credit card was hit for 100.00 on a prepaid stay. Then there was a 7.88 charge for a tip. I had room service once. It was for breakfast and they added 2.00 for the tip before I received the bill. Being Christmas I added 5.00. This was added to my credit card. When I checked out another 7.88 was added to my bill for tip. Not appreciated. I don't feel that returning would be in my best interest as the hidden charges are out of my budget. I'm done with that hotel!

Posted by on Dec 23, 2016

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2 out of 5

Not the best

Pros: Employees
Cons: Location and very bad ventilation in casinos. Smoke in the small no smoking area.
No hot water for 1st day, excessive noise due to room near dumpsters. Besides these issues, the employees were very polite.

Posted by , from Orange CA on Nov 16, 2016

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Comment from Hotel Management

Dec 6, 2016 by Sarah S.

Our apologies that your stay was not to your satisfaction. We did have some hot water issues that had to be addressed and we apologize for the inconvenience. We will address the smoke in the casino with our Facility Director. Thank you for the positive comments about our staff!

About the The Orleans Hotel & Casino

Location 4500 W Tropicana Ave, Las Vegas, NV 89103

Property Features

The Orleans Hotel & Casino offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 15 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A business center, limo/town car service, and meeting rooms are available. Event space at this resort measures 40000 square feet (3716 square meters) and includes conference space. A casino, a children's pool, and a fitness center are also featured at the family-friendly The Orleans Hotel & Casino. Free self parking and valet parking are available.

  • 21 levels
  • 15 dining venues
  • 6 bars or lounges
  • 18 conference rooms
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Casino
  • Bar by the pool
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Children's pool
  • Free area shuttle
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Bowling alley on site
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free valet parking

Transport

  • Airport: Las Vegas, NV (LAS-McCarran Intl.) (6.5 km / 4 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free valet parking and self parking; extended parking available for a surcharge

Room Amenities

Air-conditioned accommodations at The Orleans Hotel & Casino offer laptop-compatible safes and coffee/tea makers. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

  • Separate bedroom
  • In-room dining (24 hours)
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

The Orleans Hotel & Casino has 15 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Entertainment

Entertainers such as Glen Campbell, Neil Sedaka, Donny Osmond, and Sinbad appear in the 827-seat Orleans Showroom.

Home to the ECHL's Las Vegas Wranglers professional hockey team and the AFL's Las Vegas Gladiators football team, the 9,000-seat Orleans Arena also hosts major touring concerts, rodeos, ice shows, family shows, trade and consumer shows, plus a variety of motor sports.

Live entertainment occurs nightly in the 140-seat Bourbon Street Cabaret. Nightly music, along with more than a dozen Irish and British brews on tap, please visitors of Brendan's Irish Pub.

The enormous, 142,000-square-foot casino offers more than 3,000 slots, video poker, and video keno machines, as well as blackjack, craps, roulette, Pai Gow poker, and a 170-seat race and sports book. Other gaming options include a 23-table poker room and a 24-hour, 60-seat keno lounge.

Club Coast, Coast Casinos' Slot Club offers complimentary membership cards that consolidate in single accounts slot and table play at four Las Vegas casinos (the Orleans, Suncoast, and Gold Coast). Members earn cash and/or comp rewards redeemable for cash, comps, event tickets, restaurants, and merchandise.

Age restrictions may apply to entertainment options. Schedules are subject to change without notice.

Nearby Activities

Recreational amenities at the Orleans Hotel and Casino include 2 seasonal outdoor pools, a large spa tub, and a fitness center (cost included in resort fee). Spa Orleans offers body wraps, massages, facials, and signature treatments in private massage rooms (surcharges). The spa also houses sauna and steam rooms (surcharges).

On the resort's second floor are a 70-lane bowling center and an 18-screen theater that includes loveseat and rocking-chair seating (surcharges).

Skydiving and helicopter tours are popular with Las Vegas visitors. Numerous golf courses are available in the Las Vegas area.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Bowling alley on site

Spa Services

  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 20.33 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD $6 and USD $15 per person (approximately)
  • Refrigerator fee: USD 15 per stay
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orleans
  • Orleans Hotel & Casino
  • Orleans Hotel & Casino Las Vegas
  • Orleans Las Vegas
  • Orleans Hotel Casino Las Vegas
  • Orleans Hotel Casino
  • Orleans Casino Las Vegas
  • Orleans Casino
  • The Orleans Hotel And Casino
  • New Orleans Hotel Las Vegas
  • The Orleans Hotel Las Vegas
  • Orleans Hotel Las Vegas
  • Las Vegas Orleans Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free in-room WiFi has a 3-device limit.