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4.1 out of 5

"valet parking and bell services were right on target. The room was spacious with a great view of the strip. Was a bit disappointed there was no refr ... " More

By a verified traveler on Sun 26 Mar 2023

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Hotel Description

Family-friendly 3.5-star resort near The Cosmopolitan Casino

In Las Vegas

You'll find Allegiant Stadium and Casino at the Rio All-Suite Hotel within 3 miles (5 km) of this Las Vegas resort. Casino at Luxor Las Vegas and Excalibur Casino are also within 3 miles (5 km).

Casino, sauna

This resort features a casino, a full-service spa, and 10 restaurants. Bring the family and enjoy the bowling alley, children's pool, and arcade/game room. Relax with a drink at one of the 4 bars/lounges and enjoy perks like free valet parking.

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$45* Per night/room Apr 9 - Apr 10

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Strip View 1 King Bed Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Strip View 2 Queen Beds Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Orleans Hotel & Casino ratings based on 133 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Orleans Hotel & Casino

Everyone (58) Couples (19) Family (44)
5 out of 5
valet parking and bell services were right on target. The room was spacious with a great view of the strip. Was a bit disappointed there was no refrigerator in the room. Other than that it was great

Posted by on Mar 26, 2023

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Comment from Hotel Management

Mar 26, 2023 by Valleau

Thank you for staying with us! We can always provide a small refrigerator at a one time nominal cost. Thank you for the positive feedback for the Bell staff and Valet - I will let them know!!

5 out of 5
Clean n Curtis Service

Posted by on Mar 20, 2023

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Comment from Hotel Management

Mar 21, 2023 by The Orleans Hotel & Casino

Hello Joe,Thank you so much for the five-star rating! We're thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another amazing experience.

5 out of 5
Room was ok

Posted by on Mar 15, 2023

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Comment from Hotel Management

Mar 15, 2023 by The Orleans Hotel & Casino

Hello Anthony,Thank you so much for the five-star rating! We're thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another amazing experience.

5 out of 5
Bit of a walk to strip... no shuttle

Posted by on Mar 1, 2023

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Comment from Hotel Management

Mar 1, 2023 by The Orleans Hotel & Casino

Hello Eric,Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.

2 out of 5
It is usually quiet and there is a security guard to make sure no non-guests are walking around rooms.

Posted by , from NEWBURY PARK on Feb 23, 2023

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Comment from Hotel Management

Feb 27, 2023 by The Orleans Hotel & Casino

Hello Bernhard,Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

4 out of 5
Good place

Posted by on Feb 14, 2023

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Comment from Hotel Management

Feb 14, 2023 by The Orleans Hotel & Casino

Hello Maria,We appreciate you taking the time to provide positive feedback from your recent visit and we're already looking forward to your next trip!

3 out of 5
Allowing smoking is horrible. Bad filtration system in casino/lobby area. Hotel sent me text for checkout on phone. Link message was that they could not do it by phone and we should see the front desk. Tried on the TV in the room, but could see only 1 page of a 2 page statement.

Posted by , from Redlands on Feb 5, 2023

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Comment from Hotel Management

Feb 6, 2023 by The Orleans Hotel & Casino

Hello James,Thank you for the rating. Our goal is to provide our guests with excellent experiences during every visit and guest feedback is very much appreciated.

5 out of 5

Posted by on Feb 5, 2023

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Comment from Hotel Management

Mar 6, 2023 by The Orleans Hotel & Casino

Hello Christopher,Thank you so much for the five-star rating! We're thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another amazing experience.

4 out of 5
Staff was friendly, helpful. Hard to push my husband's wheelchair on the carpet. Room was clean and spacious enough for the wheelchair to maneuver easily. Used to be equipped with refrigerator, but had to pay an extra $15 for this amenity now.

Posted by on Feb 5, 2023

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Comment from Hotel Management

Feb 6, 2023 by The Orleans Hotel & Casino

Hello Karen,Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

5 out of 5

Posted by on Feb 3, 2023

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Comment from Hotel Management

Mar 6, 2023 by The Orleans Hotel & Casino

Hello Karen,Thank you so much for the five-star rating! We're thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another amazing experience.

About the The Orleans Hotel & Casino

Location 4500 W Tropicana Ave, Las Vegas, NV 89103

Property Features

The Orleans Hotel & Casino offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. You'll find a business center on site. Event space at this resort measures 40000 square feet (3716 square meters) and includes conference space. A casino, a children's pool, and a fitness center are also featured at the family-friendly The Orleans Hotel & Casino. Self parking and valet parking are free. Smoking is allowed in designated areas at this 3.5-star Las Vegas resort.

  • 1886 guestrooms or units
  • 21 levels
  • 10 dining venues
  • 4 bars or lounges
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Casino
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Snack bar/deli
  • Arcade/game room
  • Bowling alley on site
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Wireless internet access , High-speed internet access , Internet access (surcharge)

Parking

Free self parking , Free valet parking

Transport

  • Train station: Las Vegas International Airport Station (6.5 km / 4 mi)
  • Parking: Free valet parking and self parking

Room Amenities

The Orleans Hotel & Casino offers 1886 accommodations with laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

TGI Fridays - This restaurant serves lunch and dinner. A children's menu is available.

Big Al's Oyster Bar - This restaurant serves lunch and dinner. Open daily.

Bailiwick - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

Subway - Onsite family restaurant. Open daily.

Fuddruckers - Onsite family restaurant. Open 24 hours. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Bowling alley on site
  • Golfing nearby

Spa Services

The Spa Orleans has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The name on the reservation must match the name on the guest's photo identification provided at check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 41.80 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.