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"We weren’t able to use the amenities we paid our resort fee to use. The wifi did not pick up often and we waited on hold for concierge for over an hou ... " More

By a verified traveler on Wed 09 Jun 2021

Hotel Description

4-star romantic resort near Park Theater

Near the airport

Within a 10-minute walk of this Las Vegas Strip resort, you'll find Park Theater and T-Mobile Arena. Also, Thomas and Mack Center is within 2 miles (3 km) and Las Vegas Convention Center is within 6 miles (10 km).

Casino, fitness center

This romantic resort features a casino, a full-service spa, and 20 restaurants. Traveling on business? Take advantage of the 70 conference rooms, business center, and valet parking. You'll find 2 coffee shops/cafés and 4 outdoor pools on site, along with a poolside bar to unwind.

WiFi, flat-screen TVs

The 4946 guestrooms have flat-screen TVs with cable channels and offer WiFi and room service. Other amenities include premium bedding, in-room massages, and hair dryers. Housekeeping is available on request.

West Wing King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$69* Per night/room Jun 16 - Jun 17

Stay Well Grand Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tower Spa Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Two Queen Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Grand Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Grand King Strip View

Bed Count 1 King Bed Maximum Occupancy 3 Max

MGM Grand Hotel & Casino ratings based on 439 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for MGM Grand Hotel & Casino

Everyone (229) Couples (88) Family (102)
3 out of 5
We weren’t able to use the amenities we paid our resort fee to use. The wifi did not pick up often and we waited on hold for concierge for over an hour and never received any assistance. Our tv was replaced, but still did not work steadily. Upon checking out we asked a hotel worker for help with locating the shuttle service and neither had any clue on if it was running or not. Very disappointing stay.

Posted by on Jun 9, 2021

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3 out of 5
The hotel was fine. As with many hotels, they will nickel and dime you to death. No coffee or refrigerators in rooms. With no coffee in rooms, you must go out to get coffee. Not enough coffee outlets to timely server 5000 rooms. Consistently had 30 people in line at Starbucks. You mus t purchase floats for the lazy river ($25 per). There probably was not enough staffing to keep up with the crowds. Food and garbage left outside the rooms for over 12 hours. I thought the MGM Grand would be on the middle to upper end as far as clientele, rooms, etc. I would say it is middle at best. You get what you pay for.

Posted by on Jun 4, 2021

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3 out of 5
The Casino is great and the property is huge and has a lot of stores and food options. The room's A/C didn't work very well, the maids didn't clean the room every day or give us fresh towels, we had a foul stench in our room one night after the room had been clean and we called and notified the front desk that the a/c wasn't working well and we had a foul stench in the room and nothing was done about it. Prior to leaving I was checking underneath the beds and stuff for any items we may have dropped and I found a old eaten chicken wing underneath the night stand between the beds. We didn't have any chicken wings during our stay from Thursday - Tuesday and that is were the foul smell was from. Hotel was told and they didn't charge us for late check out and that was it. Wouldn't recommend staying in the hotel due to it not being clean and lack of follow through by hotel staff.

Posted by on Jun 3, 2021

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3 out of 5
My room had a broken shower head and faucet,water pressure was terrible and it took over 20 mins for my shower to get warm,toilet paper was super cheap, theres no fridge or microwave in rooms,bartenders are scarce and make horrible horrible drinks. The dj was awesome but id never stay there again

Posted by on May 31, 2021

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2 out of 5

Posted by on May 31, 2021

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5 out of 5
The casino was fantastic.

Posted by on May 29, 2021

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5 out of 5
The price that you are charged for any fountain , water, juice was unbelievable. I know that we all just went thru tough times but to charge at least 8.99 for a small bottle of soda is just nuts . I know all the hotels on the strip are charging the same. Love the MGM and will go back again

Posted by on May 28, 2021

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5 out of 5

Posted by on May 28, 2021

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3 out of 5

Posted by on May 26, 2021

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3 out of 5
The casino was nice. We liked the lazy river and pool area. The district mall and food available was nice. The smoking and smell throughout the hotel was awful! Our floor smelled of cigarettes and marijuana at all times. We were on the end of the 4th floor and and it got progressively dirtier as you moved down the hallway. The carpet was disgusting, it was wet in areas and stained. I’m not sure I’d stay here again due to hallway, smell and room.

Posted by on May 25, 2021

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Property Features

MGM Grand Hotel & Casino offers its guests a full-service spa, 4 outdoor swimming pools, and 3 spa tubs along with a lazy river and a fitness center. There are 20 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. You'll find a business center on site. There are 70 meeting rooms available. A casino, tour/ticket assistance, and multilingual staff are also featured at the business-friendly MGM Grand Hotel & Casino. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Las Vegas resort.

  • 4946 guestrooms or units
  • 30 levels
  • 1993 buildings
  • 20 dining venues
  • 7 bars or lounges
  • 2 coffee shops
  • Casino
  • Bar by the pool
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: McCarran Intl. Airport (LAS) (4.6 km / 2.8 mi)
  • Metro station: MGM Grand Monorail Station (0.6 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

MGM Grand Hotel & Casino offers 4946 accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 1:00 PM.

Craftsteak - This steakhouse specializes in American cuisine and serves dinner only. Reservations are required.

Wolfgang Puck Bar/Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

Crush - This restaurant serves dinner only. Reservations are required. Open select days.

Emerils - This restaurant specializes in American cuisine and serves lunch and dinner. Open select days.

Avenue Cafe - This restaurant specializes in American cuisine and serves breakfast and lunch. Open daily.

Room service (during limited hours) is available.

Nearby Activities

4 outdoor swimming pools and 3 spa tubs are on site. Other recreational amenities include a lazy river and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Golf driving range on site

Spa Services

Grand Spa has 30 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 30
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 100 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day
  • Resort fee: USD 44.22 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 19 and USD 35 for adults, USD 13 and USD 20 for children (approximately)
  • Fee for in-room wireless Internet: USD 44.22 per night (rates may vary)
  • Covered self parking fee: USD 15 per day (in/out privileges)
  • Covered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel & Casino
  • Grand MGM
  • MGM Grand
  • MGM Grand Hotel & Casino
  • MGM Grand Hotel & Casino Las Vegas
  • MGM Grand Las Vegas
  • MGM Hotel & Casino
  • MGM Grand Casino Las Vegas
  • Mgm Grand Hotel Casino
  • Mgm Grand Hotel Las Vegas
  • Mgm Hotel Las Vegas
  • Mgm Las Vegas Hotel
  • MGM Grand Hotel Casino Las Vegas
  • Mgm Grand & Casino Las Vegas
  • MGM Grand Hotel & Casino Resort
  • MGM Grand Hotel & Casino Las Vegas
  • MGM Grand Hotel & Casino Resort Las Vegas

You should know

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.