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"We couldn't get anyone to bring us drinks while we were gaming. I ordered room service once and the meal was terrible. But i loved everything else a ... " More

By a verified traveler on Mon 25 Apr 2022

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Hotel Description

4-star eco-friendly resort near Dolby Live

Las Vegas Strip stay

At this Las Vegas Strip resort, you'll be steps from Dolby Live and within a 15-minute walk of T-Mobile Arena. Bellagio Conservatory & Botanical Gardens and Allegiant Stadium are also within 3 miles (5 km).

Casino, fitness center

A casino, 15 restaurants, and an outdoor pool are all featured at this eco-friendly resort. Traveling on business? Take advantage of the 21 conference rooms, express check-in, and valet parking. Make the most of the gym and seasonal outdoor pool, and relax with drinks at one of the 9 bars/lounges.

WiFi, plasma TVs

In addition to plasma TVs with cable channels, the 2024 guestrooms offer WiFi and room service. Premium bedding, hair dryers, and laptop-compatible safes are also available. Housekeeping is available on request.

Park Avenue Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$59* Per night/room May 17 - May 18

Stay Well Deluxe Park Avenue King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Players Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Marquis Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Park Premier King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Park Avenue King

Bed Count 1 King Bed Maximum Occupancy 3 Max

New York New York Hotel & Casino ratings based on 331 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for New York New York Hotel & Casino

Everyone (142) Couples (82) Family (92)
2 out of 5
I paid for an early check in as my flight was in the morning. When I get there, there were no rooms. I made reservations that day on a very tight schedule and this was an inconvenience. I was only there for three days and this has been my only vacation. Did not go as planned.

Posted by on May 12, 2022

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4 out of 5
We couldn't get anyone to bring us drinks while we were gaming. I ordered room service once and the meal was terrible. But i loved everything else about it.

Posted by on Apr 25, 2022

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Comment from Hotel Management

May 11, 2022 by Shannon

We are so happy you enjoyed your stay and thank you so much for choosing New York New York Hotel and Casino! . We have notated your comments and we will be partnering with the appropriate leadership teams to review further.

5 out of 5
Friendly

Posted by on Apr 24, 2022

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Comment from Hotel Management

May 10, 2022 by Shannon

We are so happy you enjoyed your stay and thank you so much for choosing New York New York Hotel and Casino!

5 out of 5
Hotel check- in was one of my most pleasant check ins ever! It was wonderful walking through the hotel seeing all the simulated city streets, I was from a borough of New York City and New York New York simulated the look so well! Thanks for a pleasant stay!

Posted by on Apr 18, 2022

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Comment from Hotel Management

May 11, 2022 by Shannon

We are so happy you enjoyed your stay and thank you so much for choosing New York New York Hotel and Casino!

1 out of 5
Room was not available that we reserved for 4 people. The best they could do was a king bed and rollaway cot so three people could sleep

Posted by on Apr 17, 2022

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Comment from Hotel Management

May 11, 2022 by Shannon

We would like to thank you for taking the time to review your experience with us at NY-NY. We are saddened to learn that your visit fell below your expectations and we appreciate you taking the time to share your experience. We have notated your comments and we will be partnering with the appropriate leadership teams to review further. We are appreciative of your business and we hope to have the opportunity to welcome you back to our resort in the future.

2 out of 5
The stay was fine, but I have been stung for the front desk charge which I was assured would be cleared. This is despite checking out early _ cards left in wash check out at the direction of a staff member _ and having done nothing more than sleeping there for the night. Disappointing.

Posted by on Apr 8, 2022

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Comment from Hotel Management

May 11, 2022 by Shannon

We would like to thank you for taking the time to review your experience with us at NY-NY. We are saddened to learn that your visit fell below your expectations and we appreciate you taking the time to share your experience. We have notated your comments and we will be partnering with the appropriate leadership teams to review further. We are appreciative of your business and we hope to have the opportunity to welcome you back to our resort in the future.

5 out of 5
location, amenities, room size and mobile check-in and out were awesome.

Posted by on Apr 1, 2022

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Comment from Hotel Management

May 11, 2022 by Shannon

We are so happy you enjoyed your stay and thank you so much for choosing New York New York Hotel and Casino!

1 out of 5
When u advertise a rate include resort fee. Your false advertising. Or if I don't use WiFi and resort services then I should be able to opt out of the resort fee.

Posted by , from COACHELLA on Mar 24, 2022

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Comment from Hotel Management

May 11, 2022 by Shannon

We would like to thank you for taking the time to review your experience with us at NY-NY. We are saddened to learn that your visit fell below your expectations and we appreciate you taking the time to share your experience. We have notated your comments and we will be partnering with the appropriate leadership teams to review further. We are appreciative of your business and we hope to have the opportunity to welcome you back to our resort in the future.

1 out of 5
Check in was really late which sucked because we only stayed 1 night so we had no time to do anything.

Posted by on Mar 23, 2022

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Comment from Hotel Management

May 11, 2022 by Shannon

It is our goal to provide our valued guests with an enjoyable and memorable stay, and it is disheartening to learn that we did not fully surpass your prior anticipations during this visit. Thank you for bringing the challenges to our attention, which have been shared with the appropriate leadership teams. It is our hope that you will consider giving us another opportunity to better your opinions in the future. Kind Regards,

5 out of 5
Our stay was very nice, clean and convenient. Thank You

Posted by , from Bullhead City on Feb 28, 2022

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Comment from Hotel Management

May 11, 2022 by Shannon

We are so happy you enjoyed your stay and thank you so much for choosing New York New York Hotel and Casino!

About the New York New York Hotel & Casino

Location 3790 Las Vegas Blvd S, Las Vegas, NV 89109

Property Features

New York New York Hotel & Casino offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. There are 15 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges and a poolside bar. Event space at this resort measures 21000 square feet (1951 square meters) and includes conference space. A casino, tour/ticket assistance, and a vending machine are also featured at the eco-friendly New York New York Hotel & Casino. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Las Vegas resort.

  • 2024 guestrooms or units
  • 49 levels
  • 15 dining venues
  • 9 bars or lounges
  • 21000 sq ft of conference space
  • 1951 sq m of conference space
  • Built in 1997
  • Casino
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Las Vegas International Airport Station (4.1 km / 2.5 mi)
  • Metro station: MGM Grand Monorail Station (1 km / 0.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

New York New York Hotel & Casino offers 2024 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. 40-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 1:00 PM.

Gallagher's Steakhouse - This steakhouse specializes in American cuisine and serves dinner only. Reservations are required.

Gonzalez y Gonzalez - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

America - This diner specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Toms Urban - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Chin Chin - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 100 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Guests are provided with hand sanitizer and contactless room service is available. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place.

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day
  • Resort fee: USD 41.95 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 35 for adults, USD 10 and USD 25 for children (approximately)
  • Fee for in-room wireless Internet: USD 41.95 per night (rates may vary)
  • Covered self parking fee: USD 15 per day (in/out privileges)
  • Covered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New York Hotel & Casino
  • New York-New
  • New York New York Hotel Casino
  • New York-New York Hotel & Casino
  • New York-New York Hotel & Casino Las Vegas
  • New York-New York Las Vegas
  • York New
  • York-New
  • York-New York
  • New York-New York Hotel Casino Las Vegas
  • New York-New York Hotel Casino
  • New York-New York Casino Las Vegas
  • New York-New York Casino
  • New York Hotel Las Vegas
  • New York - New York Hotel Las Vegas
  • New York Las Vegas
  • New York-New York

You should know

  • The seasonal pool will open in March and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.