Surprisingly bad maintenance
Posted Jun 19, 2017
Stayed in 2 different rooms, bookending our trip to the Grand Canyon. Both rooms had issues that Should have been addressed before any guests were given the rooms. In the first, one of the windows was missing caulk that allowed a lot of wind noise to fill the room. The grating over the sink was not installed properly.
In the second, the collar on the shower pipe that comes from the wall was not attached to the wall. The vanity mirror that we had in the first room appeared to have been stolen from the second.
The common areas were fine for the most part, but some of the elevators were missing either th up or down call buttons, and some of the buttons inside the elevators did not work.
If you enjoy having a cup of coffee in your room each morning, forget about this hotel - they don't have in-room coffee. makers so you are forced to go to one of the Starbucks in the hotel. Kind of a scam between Starbucks and Luxor.