Knoxville Hotels - Cheap Hotel Deals

Our Guide To Cheap Hotels In Knoxville TN

Knoxville, Tennessee, is a city seemingly drenched in Southern charm. Since its founding in 1786, Knoxville has grown steadily, and is now a curious combination of eras. Nineteenth-century mansions are never a long distance from entirely modern steel-and-glass skyscrapers, and Mother Nature is ever nearby in the form of the Great Smoky Mountains National Park. You’re going on an adventure, yes, but that’s not all—Knoxville has so much more to offer than just the excitement of the great outdoors. This is a city built for both adventure and quiet introspection, and you can do both from the comfort of one of Travelocity’s Knoxville hotels.

The room description we booked on Travelocity more than a month before indicated a "view room". I asked for clarification from the hotel directly after booking for a definition. They defined it as an "upper floor room with a view of the city". We were greeted at check in by the shift supervisor who provided our keys and directions to the room which was on the 4th floor. There are 17 floors in all. I asked if any other rooms were available, to which his response was that this was the only handicapped room. His explanation was that this was the room type booked which they're required to honor, even if it's not needed. My wife and I had been traveling all day and were not in the mood to hassle, so we thought we'd give it a chance. Very disappointed in the results. To which we returned to the desk to receive more stonewalling from, again, the Supervisor! After more abrasive undertones, he finally provided an option for a room with a different bed type. To which we were completely pleased. He was happy to mention many times that it's a problem they have with Travelocity often. Sounds more like HIS problem rather than the hotel or the brand. The room was a little dated, but very comfortable with great linens. The greeting from the valet was friendly and prompt. In fact, each stop by the stand was terrific. The remaining staff was terrific and prompt to respond with all requests. I just don't understand the negativity and deflection from the desk jerk if rooms were available?!