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"Small unmanaged parking lot allowed many vehicles to park across two or more spaces. “Hot breakfast” was dispensed by staff out of a pantry behind the ... " More

By a verified traveler on Sat 05 Jun 2021

Hotel Description

Hotel near West Town Mall in Knoxville

City center stay

You'll find West Town Mall and Bearden Antique Mall within 3 miles (5 km) of this hotel. University of Tennessee and Knoxville Convention Center are also within 6 miles (10 km).

Free perks

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 96 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Pillowtop beds, premium bedding, and coffee/tea makers are also available.

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$85* Per night/room Jun 20 - Jun 21

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Grab Bars Bathtub/Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower/Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

La Quinta Inn & Suites by Wyndham Knoxville Papermill ratings based on 20 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Knoxville Papermill

Everyone (6) Couples (3) Family (12)
3 out of 5
Small unmanaged parking lot allowed many vehicles to park across two or more spaces. “Hot breakfast” was dispensed by staff out of a pantry behind the dining area (which was closed). Consisted of overcooked egg (distinct iron sulfide taste) and skimpy bacon on a hard bagel, along with six or seven stale tater tots. No waffles or toaster available, no donuts or pastries, no biscuits, gravy, scrambled eggs etc. The beds were comfortable, though the room was noisy from both outside and inside sources. Red Roof is right next door and looks very similar at $35/night cheaper, so . . .

Posted by on Jun 5, 2021

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5 out of 5
Very clean and hospitable. Always stay at Laquintas

Posted by on Apr 11, 2021

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1 out of 5
I made the reservation by mistake and tried to cancel thru Travelocity and couldn't, so I called the hotel directly and they told me they would cancel the room, however Travelocity still charged my card and I can not get my money back from Travelocity nor the hotel. The hotel says I need to contact Travelocity and Travelocity says I need to contact the hotel. I just want my money back for a room I did not stay in and cancelled within 5 minutes of me booking it.

Posted by on Apr 1, 2021

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5 out of 5
Clean, comfortable. Area for walking the dog. Friendly and efficient service. It appears there is a refresh of the rooms in progress. Good value.

Posted by on Mar 25, 2021

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3 out of 5
The staff was friendly and helpful. Room was clean and nice take out breakfast with good coffee. It’s an older hotel, though, and could use some updating.

Posted by on Mar 2, 2021

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4 out of 5
Was there for 10 hours, not enough time to make an assessment

Posted by , from Dallas on Jan 18, 2021

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1 out of 5
There was a bed bug on one of the beds but, after a 12-hour day of driving, it being a sold out Friday night and the (not-so-pleasant) desk clerk, I didn’t bother telling the staff. I did take a photo of it to report to the proper (caring) people in charge, rather than argue with the night time desk guy. The lobby furniture is heavily stained and had stains on the walls as well.

Posted by , from Florida on Mar 1, 2020

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Comment from Hotel Management

Mar 4, 2020 by Cody S

We apologize for the issues you encountered during your stay at our property. Please contact us directly so that we may further discuss this issue. Again, we are sorry.

1 out of 5
Not very clean It shows a lot of wear and tear Old looking, not fresh. Staff needs to be attentive, friendly and willing to please customers. Please revamp, retrain and clean place up.

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 21, 2019 by Cody S

Thank you for your feedback. We're saddened to hear that you did not enjoy your stay. We truly hope that you'll give us another chance in the future!

3 out of 5
Bathroom sink had toothpaste all in it. When I checked in, I stood there for 5-10 minutes waiting for someone to show up, since nobody was around.

Posted by on Nov 26, 2019

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Comment from Hotel Management

Nov 29, 2019 by Cody S

Thank you for your feedback. We apologize for the issues you encountered during your stay. We hope you'll give us another chance in the future.

3 out of 5

Posted by on Oct 2, 2019

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Comment from Hotel Management

Oct 3, 2019 by Cody S

Thank you for your feedback! We appreciate your business and hope to see you again soon!

About the La Quinta Inn & Suites by Wyndham Knoxville Papermill

Location 1317 Kirby Rd, Knoxville, TN 37909

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

La Quinta Inn & Suites by Wyndham Knoxville Papermill offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served on weekends. The business-friendly La Quinta Inn & Suites by Wyndham Knoxville Papermill also features laundry facilities, a convenience store, and an elevator. Self parking is free. This Knoxville hotel is smoke free.

  • 96 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Business facilities
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Alcoa - Knoxville Airport (TYS) (25.4 km / 15.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

La Quinta Inn & Suites by Wyndham Knoxville Papermill offers 96 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast on weekends from 6:30 AM to 8:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • La Quinta Inn Knoxville Central Papermill
  • La Quinta Knoxville Central Papermill
  • Papermill Inn
  • Quinta Inn Papermill
  • Quinta Papermill
  • Quinta Inn Knoxville Central Papermill
  • Quinta Inn Central Papermill
  • Quinta Knoxville Central Papermill
  • Quinta Wyndham Knoxville Central Papermill Hotel
  • Quinta Wyndham Central Papermill Hotel
  • Quinta Wyndham Knoxville Central Papermill
  • Quinta Wyndham Central Papermill
  • Hotel La Quinta by Wyndham Knoxville Central Papermill Knoxville
  • Knoxville La Quinta by Wyndham Knoxville Central Papermill Hotel
  • Hotel La Quinta by Wyndham Knoxville Central Papermill
  • La Quinta by Wyndham Knoxville Central Papermill Knoxville
  • La Quinta Inn Suites Knoxville Central Papermill
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  • La Quinta Inn & Suites by Wyndham Knoxville Papermill Hotel
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  • La Quinta Inn & Suites by Wyndham Knoxville Papermill Knoxville

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • Alcohol isn't served at La Quinta Inn & Suites by Wyndham Knoxville Papermill.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.