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4.5 out of 5

"Super clean, quiet, conveniently located, but just a mile off the highway. " More

By a verified traveler on Fri 10 Jul 2020

Hotel Description

3-star guestrooms with free WiFi

In entertainment district

You'll be within 2 miles (3 km) of Knoxville Expo Center and 6 miles (10 km) of Knoxville Convention Center with a stay here. University of Tennessee and World's Fair Park are also within 6 miles (10 km).

Renovated in 2018

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 122 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include microwaves, room service, and coffee/tea makers.

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$80* Per night/room Sep 27 - Sep 28

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Knoxville N - Merchant Drive ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Knoxville N - Merchant Drive

Everyone (7) Family (6)
5 out of 5

Posted by on Sep 9, 2020

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4 out of 5

Posted by on Sep 9, 2020

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1 out of 5
I paid a certain amount for two nights an they have taken almost $1000 of my debit card. This is unacceptable. For days I wasn’t there . I need my $$$ back.. it’s not right!!

Posted by , from Knoxville ten. on Aug 30, 2020

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5 out of 5
Super clean, quiet, conveniently located, but just a mile off the highway.

Posted by , from Knoxville on Jul 10, 2020

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5 out of 5
Hotel and rooms were very nice as they had been remodeled.

Posted by , from Cordova,TN on Jul 6, 2020

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5 out of 5

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 15, 2019 by Deborah Baker

Thank you for leaving a review in regards to your stay with us. We are glad you enjoyed your stay.

4 out of 5
Clean and comfort !!!!! Xlydhdlhfoeydoycyco6odywhetsocych

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 31, 2019 by Deborah B

We are so delighted that you enjoyed your stay, we hope to see you again.

5 out of 5
Clean rooms great location and great service. Really enjoyed my stay here.

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 17, 2019 by Deborah B

We appreciate you taking the time to leave a review and we are glad you enjoyed your stay.

5 out of 5
I enjoyed 5he shower, coffee machine in room, bed was very comfy.

Posted by on Feb 10, 2019

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Comment from Hotel Management

Mar 6, 2019 by Deborah B

Thank you for your positive feedback.

5 out of 5
I enjoyed the stay. Room was clean. It was just like the picture. Thanks Holiday Inn. Looking to staying with you next year about this time.

Posted by , from Lithonia, GA on Oct 15, 2018

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Comment from Hotel Management

Oct 16, 2018 by Hotel Management

We are pleased that you enjoyed your stay with us! We hope to see you again the next time you're in our area!

About the Holiday Inn Knoxville N - Merchant Drive

Location 5634 Merchants Center Blvd., Knoxville, TN 37912

Property Features

Holiday Inn Knoxville N - Merchant Drive offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1080 square feet (100 square meters) and includes conference space. The business-friendly Holiday Inn Knoxville N - Merchant Drive also features laundry facilities, dry cleaning/laundry services, and a grocery/convenience store. Free self parking is available. A complete renovation of Holiday Inn Knoxville N - Merchant Drive was completed in February 2018. This 3-star Knoxville hotel is smoke free.

  • 122 guestrooms or units
  • 1080 sq ft of conference space
  • 100 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Knoxville N - Merchant Drive offers 122 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Bull and Barrel - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 9.95 per person (approximately)
  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Knoxville N Merchant Drive Hotel
  • Holiday Inn N Merchant Drive Hotel
  • Holiday Inn Knoxville N Merchant Drive
  • Holiday Inn N Merchant Drive
  • Knoxville N Merchant Drive
  • Holiday Inn Knoxville N - Merchant Drive Hotel
  • Holiday Inn Knoxville N - Merchant Drive Knoxville
  • Holiday Inn Knoxville N - Merchant Drive Hotel Knoxville
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.