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4.9 out of 5

"Everything was nice. Breakfast was good. Staff was pleasant. We were on the road side and there was road noise. " More

By a verified traveler on Tue 06 Sep 2022

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Hotel Description

Hotel near University of Tennessee in Knoxville

Downtown Knoxville stay

A stay at this Downtown Knoxville hotel places you steps from First Baptist Church and within a 5-minute walk of St. John's Episcopal Cathedral. University of Tennessee and Knoxville Convention Center are also within half a mile (1 km).

Free breakfast

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free self-serve breakfast each morning.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$142* Per night/room Nov 1 - Nov 2

Studio, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn & Suites Knoxville-Downtown ratings based on 17 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Knoxville-Downtown

Everyone (3) Couples (1) Family (4)
5 out of 5
Everything was nice. Breakfast was good. Staff was pleasant. We were on the road side and there was road noise.

Posted by on Sep 6, 2022

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Comment from Hotel Management

Sep 6, 2022 by Bryana, AGM

Thank you for your feedback. I am happy to hear you enjoyed your stay and that your time in Knoxville was pleasant. I apologize for the noise issue you experienced. Being in the heart of downtown, noise is a common occurrence and we other a number of solutions to help. Noise machines are in every room and ear plugs as well as boxed fans are readily available upon request at the front desk. Thank you again for your kind review and I hope to welcome you back as a return guest the next time you find yourself in Knoxville. Safe Travels!

5 out of 5
Very nice hotel with everything you need. Enjoyed being close to Market Square and Gay St. All walkable. Never had to take the car out.

Posted by on Dec 5, 2021

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Comment from Hotel Management

Jan 5, 2022 by Avery Hicks, General Manager

Thank you for taking a moment to share your experience. We are so glad that you found the hotel accommodating and conveniently located. We hope to welcome you back anytime you find yourself in the Knoxville area.

5 out of 5

Posted by on Apr 19, 2021

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Comment from Hotel Management

Apr 30, 2021 by Avery, General Manager

Thank you for taking the time to share your honest feedback. I am so glad to her that you enjoyed your stay with us! We hope to welcome you back anytime you find yourself in the Knoxville area.

5 out of 5
The property was very clean. The staff was very friendly. While not their fault...there is a very limited breakfast. Parking does cost $7.00. I didn't remember this on my previous stays.

Posted by , from Roanoke on Jun 8, 2020

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Comment from Hotel Management

Jul 11, 2020 by Ciara

Thank you so much for your feedback it is greatly appreciated we hope to see you again soon when you visit!

5 out of 5
liked the shower and please don't ask me to have a minimum of 60 characters. i am doing you a favor by replying

Posted by on Dec 17, 2019

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4 out of 5

Posted by on Jul 24, 2019

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Comment from Hotel Management

Jul 24, 2019 by Front Desk Supervisor

Thank you for taking time to complete a review for our hotel. We are thrilled to see that you were pleased with your stay. I will be sure to share the good scores and remarks with our management and staff. These surveys are very helpful in rewarding our staff, and aid in further training! We know you have many choices in lodging and appreciate your patronage of our hotel. If you are ever in Knoxville again we hope you will join our family again!

5 out of 5
Excellent. Under construction at moment but we are in a newly renovated room.

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 22, 2019 by Front Desk Supervisor

Thank you so much for your five star review of our hotel! We do apologize for any mess you came across during our renovations, but are happy to see that the new rooms fit you like a glove! I will be sure to pass along word to the rest of our hotel family during our weekly meetings. Please visit us again the next time you are in Knoxville! We would love to have you brighten our doorstep once more!

5 out of 5

Awesome place to stay and great location!

Awesome place to stay. Great location, clean rooms, great staff, and free breakfast!

Posted by , from Nashville on Sep 20, 2016

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5 out of 5

No better choice

Pros: Free breakfast, Close restaurants, Quiet
Close to downtown, quiet, excellent staff and room. No better choice!

Posted by , from memphis, tn on Sep 17, 2012

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5 out of 5

Nice Hotel, Good location.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
This hotel was very nice and within walking distance to resturaunts and points of interest downtown. The room was clean and comfortable. I would recommend this hotel.

Posted by , from Romeo, MI on Apr 13, 2011

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About the Hampton Inn & Suites Knoxville-Downtown

Location 618 West Main St, Knoxville, TN 37902

Property Features

Hampton Inn & Suites Knoxville-Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 312 square feet (29 square meters) and includes conference space. The business-friendly Hampton Inn & Suites Knoxville-Downtown also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Knoxville hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 6 levels
  • 312 sq ft of conference space
  • 29 sq m of conference space
  • Built in 2006
  • Breakfast available (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hampton Inn & Suites Knoxville-Downtown offers 85 air-conditioned accommodations with safes and coffee/tea makers. 26-inch LCD televisions come with pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free self-serve breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • UnionPay
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Knoxville Downtown Hotel
  • Hampton Inn Knoxville Downtown
  • Hampton Inn Suites Knoxville Downtown
  • Hampton Inn Knoxville

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.