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Quality Inn Merchants Drive

2.5 star property
Hotel perfectly located for exploring Knoxville

Choose dates to view prices

Photo gallery for Quality Inn Merchants Drive

A living room with a fireplace, a sofa, a dining table with chairs, and large windows with curtains.
A hotel workspace with two computer stations, each with a keyboard, mouse, and monitor.
A hotel with a sign indicating even and odd numbered rooms, and an elevator.
A hotel room with a large bed, a nightstand with a lamp, a painting on the wall, and a bathroom visible through an open door.
A dining area with a large table and chairs, a sofa, and curtains.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
117 Cedar Lane, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪4 min drive‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Place, Neyland Stadium
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, a dresser, a mirror, and a painting on the wall.

Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 260 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Room, 1 Queen Bed, Accessible, Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, a dresser, a mirror, a painting on the wall, and a green accent wall.

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, green walls, and a window with curtains.

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside lamps, a nightstand, a desk, a chair, and a bathroom visible in the background.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, green walls, and a window with curtains.

Standard Double Room, 2 Double Beds, Non Smoking

  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a nightstand, a dresser, a television, and a bathroom visible in the background.

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(72 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Knoxville

Inskip stay.With a stay at this Inskip hotel, you'll be within 2 miles (3 km) of Knoxville Expo Center and 6 miles (10 km) of University of Tennessee. Victor Ashe Dog Park and Knoxville Children's Theatre are also within 6 miles (10 km).

What's nearby

  • Knoxville Expo Center - 4 min drive - 1.5 miles
  • Knoxville Convention Center - 6 min drive - 5.3 miles
  • University of Tennessee - 6 min drive - 5.5 miles
  • Neyland Stadium - 8 min drive - 6.2 miles
  • Thompson–Boling Arena - 8 min drive - 6.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Wendy's - ‬13 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬18 min walk

About this property

Quality Inn Merchants Drive

Hotel perfectly located for exploring Knoxville
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. The business-friendly Quality Inn Merchants Drive also features a seasonal outdoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby.

Smoking is allowed in designated areas at this Knoxville hotel.

  • 1 building
  • 128 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
Quality Inn Merchants Drive offers 128 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

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  • Parking included
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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available for USD 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville

Frequently asked questions

How close is Quality Inn Merchants Drive to the airport?

Quality Inn Merchants Drive is 17.2 mi (23-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn Merchants Drive?

As of Aug 10, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Merchants Drive on Aug 31, 2026 start from $65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Merchants Drive have an airport shuttle?

Airport shuttle services are not available at Quality Inn Merchants Drive.

Does Quality Inn Merchants Drive offer free breakfast?

Quality Inn Merchants Drive offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Quality Inn Merchants Drive?

No, there is no casino at this hotel.

What time is check-in at Quality Inn Merchants Drive?

Check-in begins at 3 PM.

Is there free parking at Quality Inn Merchants Drive?

Free parking is not available at this hotel.

Does Quality Inn Merchants Drive have a pool?

Quality Inn Merchants Drive features a seasonal outdoor pool. Guests can enjoy pool access from 8 AM to 10 PM.

Does Quality Inn Merchants Drive have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Merchants Drive to downtown Knoxville?

Quality Inn Merchants Drive is 4.5 mi away from Knoxville.

Quality Inn Merchants Drive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 272 out of 1005 reviews
Rating 8 - Good. 276 out of 1005 reviews
Rating 6 - Okay. 193 out of 1005 reviews
Rating 4 - Poor. 139 out of 1005 reviews
Rating 2 - Terrible. 125 out of 1005 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent and the air conditioner was really awesome
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Doug

nice room good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older style Quality Inn. It is kept clean and has great service. It has a breakfast for those who need to get going in the morning. It is simple and good. We enjoyed our visit.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Shannon

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were clean and friendly staff but the property is definitely showing its age
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Dylan

Liked: Cleanliness, amenities, property conditions & facilities
great internet connection, good location, good breakfast
Stayed 5 nights in Feb 2026
Verified review

2/10 Terrible

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
Invest into the property
Stayed 1 night in May 2026
Verified review

4/10 Poor

Aaron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Photos online dressed this place up considerably. I felt like i was staying at a dirty motel 6, especially with the black mold bathroom
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and the ac was easy to manage. Breakfast was a bit light.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was friendly and helpful
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Betty

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jerry

Liked: Staff & service
Room was clean and HVAC worked great
Stayed 4 nights in Mar 2026
Verified review

4/10 Poor

GARY

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff not friendly. Rooms real small
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location for going to the Tennessee game plus the location gave you easy access to many different restaurants to eat at
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Phillip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was no shower curtain in the bathroom. Used furniture and mattresses around the hotel. Peeling paint on the outside
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities
The room was very Moderate had everything We needed and the lady at the front desk was Very Nice and professional.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Marcus

Disliked: Cleanliness, property conditions & facilities
Bed covering was stained. Towels was old and also they looked dirty. With both towels and bed spread I don’t know how housekeepers could miss those!
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was lame. There were bugs in the bathroom in my room. Bedspreads looked stained and not freshly washed.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Ashli

Liked: Staff & service
Disliked: Amenities
Dirty washrag left in bathroom on toilet tank. Brown spots ( may be rust) on the tub.. looked yuck! Shower was silly with the shower installment arrangement. Coffee pot was dirty inside. No i formation given after checkin such as check out, brekfast etcc. Staff was friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations and staff are top notch!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV remote didn't work, but the man at the desk gave me one that worked well. I got in late and did not get up in time for breakfast. Temperature was easy to regulate.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Charles

Liked: Staff & service
Ask if I had a dog, which I did not. The room needs a bit of attention. Needs a little bit of painting and fix some cracks in the bathroom. Bed was good and comfortable. Room smelled stuffy.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Tyler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Main lobby definitely needs some work done. Ceiling tiles were about to bust from water damage especially right over where the breakfast are was. It had a strange smell walking in to go check in and out. The pool was not blue.. it was green. In the room, walking in it looked nice. The toilet had a stain in the bottom that looked kind of like blood the didn’t go away after flushing. The sink and shower didn’t have much water pressure. Overall it was a good stay. Was just a place for us to stay and sleep and get ready to go out.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Excelent location
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Davonna

Liked: Cleanliness, staff & service, amenities
Clean room and all the above.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Karin

Liked: Cleanliness, staff & service
Staff was friendly and very helpful when we reported a broke hair dryer. Bed was comfortable and room was clean.
Stayed 1 night in Nov 2025

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