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"Everyone went out of their way to make us happy. The breakfast was great and the server was very, very good. Always smiling and wanting to please " More

By a verified traveler on Mon 07 Feb 2022

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Hotel Description

3-star guestrooms with comfy beds

Near the airport

You'll be within 3 miles (5 km) of Dead Horse Lake Golf Course and 6 miles (10 km) of West Town Mall with a stay here. Tennova Hospitalist Group and Turkey Creek Shopping Center are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$146* Per night/room Feb 24 - Feb 25

Evolution Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Knoxville West/Cedar Bluff ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Knoxville West/Cedar Bluff

Everyone (9) Couples (3) Family (3)
5 out of 5
Everyone went out of their way to make us happy. The breakfast was great and the server was very, very good. Always smiling and wanting to please

Posted by on Feb 7, 2022

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3 out of 5
Not a terrible hotel, but not what I am accustom too. A little over priced.

Posted by on Oct 18, 2021

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Comment from Hotel Management

Oct 20, 2021 by General Manager

Dear Matt, Thank you for reaching out. We are sorry to see that your expectations were not met during your recent stay, and we would love to know more about what may have fallen short. Always feel free to reach out to our team and let us know so that we can work to make your next stay a superior one. We look forward to the opportunity to exceed your expectations.

1 out of 5
The male who checked us in was very rude and unprofessional. He was extremely unhelpful and delayed our check-in time by 1 hour. This is the second and LAST time I will stay at this location. Both stays were difficult due to the front desk staff. I would not recommend this location.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 4, 2021 by General Manager

Thank you for your feedback. We apologize for any delays with your check-in and for the behavior of our staff. The issues have been handled, and we can assure you that it will not happen again. Please allow us another opportunity to prove to you that we are capable of providing better.

5 out of 5

Posted by on Jun 7, 2021

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5 out of 5
Clean modern room. Has large dining area for breakfast. Overall very nice property close to I-75.

Posted by , from Clearwater, FL on Dec 19, 2020

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Comment from Hotel Management

Dec 21, 2020 by General Manager

We're happy when you're happy! Thanks for choosing Hilton Garden Inn Knoxville West/Cedar Bluff and for the five-star rating. The next time your travels bring you this way, count on us for another wonderful visit!

4 out of 5
Took an hour and 10 min to jave pizza made from their kitchen

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by General Manager

Many thanks for staying with us during your recent travels! It was our pleasure to be of service to you, and other than the delay with your pizza, we hope you enjoyed your time with us. We wish you happy travels ahead and look to see you again at Hilton Garden Inn Knoxville West/Cedar Bluff!

5 out of 5

Posted by on Jan 30, 2020

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1 out of 5
Initially I was placed with 223 which was right in front of a public balcony in which anyone can see right into your room. So I asked to be moved and I was placed in 330 with the sacrifice of my king bed for two queens. The room was ok but the bed and pillows were absolutely back and neck breaking. Absolutely no comfort at all. I slept almost zero. At 3AM I was nearly given a heart attack by a dump truck that emptied their gigantic dumpster. Overall it was unpleasant and I feel I overpaid for the hotel room.

Posted by on Dec 5, 2019

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Comment from Hotel Management

Dec 6, 2019 by General Manager

Guest comfort is what we strive to achieve, and it sounds like we fell short of your expectations. Please accept our apologies that our beds were not as cozy as you prefer. Your comments will be kept close to heart as we aim to improve our accommodations for the benefit of future guests. It would be an honor to make it up to you the next time you're visiting the area.

2 out of 5
The lobby was inviting and location was fine but upon checking in we arrived an hour early as did the 5 people in front of us for a concert in town. All 5 people were able to get checked into their room early and when it was our turn the lady said, you booked through a third party so your room isn’t ready even though we are with Hilton Honors this did not matter. We waited patiently for our room and we were put into the handicap room that smelled horrible and felt like a hospital room. The shower was disgusting and there was a huge drain right in the middle of the bathroom floor. The bed was hard and the bedding may of been from a hospital.

Posted by , from California on Nov 17, 2019

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Comment from Hotel Management

Nov 19, 2019 by General Manager

Thank you for notifying us about your recent experience, we take all feedback to heart and are constantly seeking to improve. Although you appreciated our welcoming lobby and convenient location, we deeply regret the inconvenience you encountered during check-in. Also, we apologize for the unpleasant air quality and will be addressing that immediately. We wish you nothing but the best and hope you'll give us another chance to provide you with the quality that you expect and deserve.

4 out of 5

Posted by on Oct 30, 2019

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About the Hilton Garden Inn Knoxville West/Cedar Bluff

Location 216 Peregrine Way, Knoxville, TN 37922

Property Features

Hilton Garden Inn Knoxville West/Cedar Bluff offers its guests an indoor pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 1450 square feet (135 square meters) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Hilton Garden Inn Knoxville West/Cedar Bluff. Free self parking is available. This 3-star Knoxville hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • 1450 sq ft of conference space
  • 135 sq m of conference space
  • Built in 2004
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Knoxville West/Cedar Bluff offers 118 accommodations with MP3 docking stations and safes. Each accommodation is individually furnished. Select Comfort beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Select Comfort beds
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily.

Garden Grille and Bar - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 11.95 per person (approximately)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Knoxville West/Cedar Bluff
  • Hilton Garden Inn West/Cedar Bluff
  • Hilton Garden Inn West/Cedar Bluff Hotel
  • Hilton Garden Inn West/Cedar Bluff Hotel Knoxville
  • Hilton Garden Inn Knoxville West/Cedar Bluff Hotel
  • Hilton Garden Inn West Knoxville/Cedar Bluff Hotel Knoxville
  • Hilton Garden Inn Knoxville
  • Hilton Garden Inn Knoxville West/Cedar Bluff Hotel
  • Hilton Garden Inn Knoxville West/Cedar Bluff Knoxville
  • Hilton Garden Inn Knoxville West/Cedar Bluff Hotel Knoxville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.