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"It was great the room was so clean and the desk clerk was so sweet and helpful this hotel is great clean place to stay " More

By a verified traveler on Thu 03 Sep 2020

Hotel Description

Art Deco hotel near West Town Mall

Close to airport

You'll find West Town Mall and Bearden Antique Mall within 3 miles (5 km) of this hotel. University of Tennessee and Knoxville Convention Center are also within 6 miles (10 km).

Business services

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking is offered and multilingual staff can provide around-the-clock assistance.

Free WiFi, flat-screen TVs

The 125 guestrooms boast modern comforts like flat-screen TVs with cable channels, along with free WiFi. Other amenities include coffee/tea makers, free long-distance calls, and free local calls.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$60* Per night/room Jul 8 - Jul 9

Superior Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Red Roof Inn Knoxville Central - Papermill Road ratings based on 22 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Red Roof Inn Knoxville Central - Papermill Road

Everyone (12) Couples (2) Family (7)
1 out of 5
Property was nasty and smelly, it needs to be closed down

Posted by on Apr 26, 2021

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Comment from Hotel Management

Apr 27, 2021 by Guest Relations

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5
It was great the room was so clean and the desk clerk was so sweet and helpful this hotel is great clean place to stay

Posted by , from Knoxville tennessee on Sep 3, 2020

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Comment from Hotel Management

Sep 8, 2020 by Guest Relations

Thanks for staying with us. We appreciate your feedback!

1 out of 5
The room we had we're very filthy. After all the reviews I read they stated that it was clean but ours was not. We had hair in our bed on a sheet and the bathtub backup and the floors had stuff still on them.

Posted by , from Mo on Jul 13, 2020

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Comment from Hotel Management

Jul 14, 2020 by Guest Relations

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

3 out of 5
At check in there was only 1 attendent on Friday evening and the wait to just check in was nearly a 1/2 hour. The clerk was pleasant and apologized for the wait. The mattress was wonderful. Problems: could not get the cold water shower handle to turn down or off completely and the tv would come on the turn off immediately. We reported the water issue but not the tv.

Posted by , from Sparta, TN on Feb 29, 2020

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Comment from Hotel Management

Mar 2, 2020 by Guest Relations

Thanks for staying with us. We appreciate your feedback! We'll work hard to fix the issue you experienced.

4 out of 5
It was clean and easy access from interstate 40. It is pet friendly.

Posted by on Feb 22, 2020

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Comment from Hotel Management

Feb 25, 2020 by Guest Relations

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 3, 2019 by Guest Relations

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Pleasant staff. Quiet and felt safe. Breakfast was not too bad. Had more than most motels.

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 17, 2019 by Guest Relations

Thanks for staying with us. We appreciate your feedback!

5 out of 5
very friendly staff and breakfast was very good clean rooms

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 22, 2019 by Guest Relations

Thank you for the response and review.

3 out of 5
Just not so clean...shower head not so good. Smell bad .bugs every where.

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 18, 2019 by Guest Relations

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by Guest Relations

Thank you - We appreciate it

About the Red Roof Inn Knoxville Central - Papermill Road

Location 1315 Kirby Rd, Knoxville, TN 37909

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 25 to May 30:

  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Red Roof Inn Knoxville Central - Papermill Road offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Red Roof Inn Knoxville Central - Papermill Road. Self parking is free. This Art Deco Knoxville hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 3 levels
  • Built in 1965
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Alcoa - Knoxville Airport (TYS) (25.4 km / 15.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Roof Inn Knoxville Central - Papermill Road offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Red Roof Inn Knoxville Central Papermill Road
  • Red Roof Inn Papermill
  • Red Roof Inn Papermill Hotel
  • Red Roof Inn Papermill Hotel Knoxville Central Road
  • Red Roof Inn Knoxville Central Papermill Road Hotel
  • Red Roof Inn Central Papermill Road Hotel
  • Red Roof Inn Central Papermill Road
  • Red Roof Inn Knoxville Central - Papermill Road Hotel
  • Red Roof Inn Knoxville Central - Papermill Road Knoxville
  • Red Roof Inn Knoxville Central - Papermill Road Hotel Knoxville

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.