Downtown Knoxville stay
At this Downtown Knoxville hotel, you'll be within a 5-minute walk of University of Tennessee and Knoxville Museum of Art. Sunsphere Tower and World's Fair Park are also within half a mile (1 km).
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Self parking, express check-out, and a computer station are also offered.
Aug 9, 2019 by Jessica Kagan
Thank you for choosing to stay with us at The Four Points in Knoxville, TN. While we are delighted to receive a 5 out of 5 rating we apologize if your stay wasn’t exceptional due to the parking situation and if the guide on the TV wasn’t easily accessible. Next time your travels bring you back this way we hope you will come back to see us. Best Regards, Jessica Kagan General Manager
Jun 5, 2019 by AGM
I am so glad you enjoyed your experience here with us. We hope to see you again in the near future!
Jan 7, 2019 by Jenny
Thank you for your recent review of the Four Points by Sheraton. We appreciate the time you took to share your feedback and hope to see you again should your travels bring you back through Knoxville. Best, Jennifer Gauntt GM
Dec 31, 2018 by Jenny
Thank you for your review and the time you took to share your feedback of the property. Best, Jennifer Gauntt GM
The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3471 square feet (322 square meters) and includes conference space. A 24-hour fitness center, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Cumberland House Knoxville, Tapestry Collection by Hilton. Parking is available for a fee. This 3-star Knoxville hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge)
Cumberland House Knoxville, Tapestry Collection by Hilton offers 130 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.
Tussie Mussie - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.