Within 2 miles (3 km) of this Knoxville hotel, you'll find Bearden Antique Mall and Tennessee River. Also, West Town Mall is within 3 miles (5 km) and University of Tennessee is within 6 miles (10 km).
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.
Flat-screen TVs, microwaves
The shared guestrooms offer room service and free weekday newspapers. Flat-screen TVs come with cable channels, and other amenities include microwaves and premium bedding.
Dec 20, 2020 by Katrina Browning
Thank you so much for taking the time to respond to our guest satisfaction survey. Your feedback is appreciated as it helps us work toward improvement every day. We hope to see you again should your travels ever bring you back to the Knoxville area.
Oct 13, 2020 by hiltongardeninn
Dear Guest, We appreciate your feedback! We hope you enjoyed your stay and look forward to seeing you again! Warmest Regards,
Mar 2, 2020 by Guest Services
Thank you for your kind review. We are delighted to know that you felt your room was perfect for you and that your overall experience was great. We are sincerely sorry that you room was warmer than expected. We will be happy to choose a room on a lower floor during your next stay. We look forward to you next trip to Knoxville!
Hilton Garden Inn Knoxville Papermill Drive offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 2100 square feet (195 square meters) and includes conference space. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Knoxville Papermill Drive. Free self parking is available. This 3-star Knoxville hotel is smoke free.
Available in some public areas: Free WiFi
Free self parking
Hilton Garden Inn Knoxville Papermill Drive offers 138 shared accommodations with air conditioning, safes, and coffee/tea makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Garden Grille & Bar - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.