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"Easy access to the airport. Convenient drop off for the rental car and then walkable distance to the hotel
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By a verified traveler on Mon 28 Oct 2019
Hotel Description
3.5-star hotel with an indoor pool, connected to the airport
Close to airport
Within 6 miles (10 km) of this Alcoa hotel, you'll find Capitol Theatre and Maryville College. Cades Cove Museum and Foothills Mall are also within 6 miles (10 km).
Free shuttle, parking
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 17 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.
Free Internet, MP3 docks
Featuring conveniences like refrigerators and coffee/tea makers, the 241 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include MP3 docks, room service, and free weekday newspapers.
Hilton Knoxville Airport ratings based on 19 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Hilton Knoxville Airport
Everyone (6)Business (1)Family (4)
5 out of 5
Posted by a verified traveler on Feb 12, 2020
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Comment from Hotel Management
Feb 12, 2020
by Monique Ayala - Revenue Manager
We want to thank you for your recent stay at the Hilton Knoxville Airport! We appreciate your positive feedback and we hope you choose us again the next time you are in the Knoxville area!
4 out of 5
Posted by a verified traveler on Nov 30, 2019
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Comment from Hotel Management
Dec 2, 2019
by RDM
Thank you for your most recent stay here at the Hilton. We hope that you enjoyed your stay and hope to see you here in the near future.
4 out of 5
Easy access to the airport. Convenient drop off for the rental car and then walkable distance to the hotel
Posted by a verified traveler on Oct 28, 2019
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Comment from Hotel Management
Oct 28, 2019
by Monique Ayala - Revenue Manager
We want to thank you for your recent stay at the Hilton Knoxville Airport! We appreciate your positive feedback and we hope you choose us again in the future!
3 out of 5
Being so close to the airport, we expected to hear the planes. Instead what kept us awake all night was a street sweeper that seemed to never leave the parking lot. Other than that, our stay was fine
Posted by a verified traveler on Oct 15, 2019
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Comment from Hotel Management
Oct 15, 2019
by Monique Ayala - Revenue Manager
We appreciate the feedback and we hope you choose us again for any future stays!
5 out of 5
Liked it. Convenient to airport. Great stay for an early departure.
Posted by a verified traveler on Oct 3, 2019
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Comment from Hotel Management
Oct 4, 2019
by RDM
It is so good to hear how much you enjoyed your stay here with us! We hope that your travels bring you back to us in the near future!
2 out of 5
Signs to get here were not clear in the dark .
-3miles took 30 mi
Posted by Brenda on Aug 4, 2019
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Comment from Hotel Management
Aug 5, 2019
by Monique Ayala - Revenue Manager
We want to thank you for your recent stay at the Hilton Knoxville Airport! We appreciate the feedback as it helps us provide better service to our guests and improve our hotel. We want to sincerely apologize for the problems you experienced with parking during your stay with us. We are hoping to be finished with our recent renovation by the end of the year. We do hope you choose us again the next time you are in the Knoxville area!
4 out of 5
Posted by a verified traveler on Jul 25, 2019
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Comment from Hotel Management
Jul 26, 2019
by Monique Ayala - Revenue Manager
We want to thank you for your recent stay at the Hilton Knoxville Airport! We appreciate the positive feedback and we hope you choose us the next time you are in the Knoxville area!
3 out of 5
I spent a night here. This hotel could use some updating and some staff could use customer service training. Updating: the shower control lever came off in my hand (I managed to get it back on), and the water was never more than tepid. There were no glasses in the bathroom. Customer service: I have a disability and requested the shuttle when I arrived that evening. The front desk insisted that I should be able to walk from the airport. It is indeed a short walk, but not when one has a heart condition and a heavy bag to drag. On the other hand, in the morning the shuttle driver was excellent and very helpful. He came to my room right on time, transported my luggage, and took me back to the airport. My overall review of this hotel is mixed.
Posted by V, from north bergen, us on Feb 27, 2019
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Comment from Hotel Management
Mar 1, 2019
by Monique Ayala - Revenue Manager
We want to thank you for your recent stay at the Hilton Knoxville Airport! We appreciate your feedback as it helps us improve our hotel and provide better service to our guests. I want to sincerely apologize for the problems you experienced with poor maintenance and customer service. I assure you that this is not the typical level of service our guests receive when they stay with us, and I will take action to make sure it does not happen again. Thank you again for your business and we do hope you choose us the next time you are in the Knoxville area!
1 out of 5
Night before departing
Very old and outdated. Not enough security walking to the airport
Posted by lynn on Jul 7, 2017
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5 out of 5
Convenient hotel with walkway to airport.
Pros:Airport convenience
Cons:I need a receipt on checkout. If the hotel collects payment, they need to provide a receipt.
Location:Smoky Mountain Knife Works!
The experience was good, but I was unable to get a receipt on checkout. Although the room was booked through Travelocity, the money was collected by the hotel.
Posted by Jack, from Rochester, NY on Dec 14, 2015
Hilton Knoxville Airport offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. There are 17 meeting rooms available. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Knoxville Airport. An area shuttle within 5 mi and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available. This 3.5-star Alcoa hotel is smoke free.
241 guestrooms or units
6 levels
Built in 1982
Dining venue
Bar or lounge
Coffee shop
Business center (24 hours)
Conference center
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Wedding services available
Gift shop
Newspapers in lobby (free)
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Free area shuttle
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
Transport
Airport: Knoxville, TN (TYS-McGhee Tyson) (3.8 km / 2.4 mi)
Property shuttles: Free airport shuttle, area shuttle within 5 mi, and shopping center shuttle
Parking: Free self parking
Room Amenities
Hilton Knoxville Airport offers 241 air-conditioned accommodations with MP3 docking stations and safes. 55-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
MP3 dock
In-room dining (limited hours)
HD television
Cable channels
Premium channels
Refrigerator
Coffee maker
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Weekday newspapers (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.
Coopers Restaurant - This restaurant serves breakfast, lunch, and dinner.
Landings Lounge - Onsite bar. Open daily.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Water skiing nearby
Golfing nearby
Hiking/biking trails nearby
Personal motorized watercraft on site
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 1:00 PM
Special check-in instructions:
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.
Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.
Check-out
Check-out by 1 PM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for USD 10.00 per night.
Free cribs (infant beds)!
Pets
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Only service animals are allowed
Debit cards
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: USD 11.95 for adults and USD 11.95 for children (approximately)
Rollaway bed fee: USD 10.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hilton Hotel Knoxville Airport
Hilton Knoxville Airport
Knoxville Airport Hilton
Alcoa Hilton
Hilton Alcoa
Hilton Hotel Alcoa
Hilton Knoxville Airport Hotel Alcoa
Hilton Knoxville Airport Hotel
Hilton Knoxville Airport Hotel
Hilton Knoxville Airport Alcoa
Hilton Knoxville Airport Hotel Alcoa
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
