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4.5 out of 5

"Was given a handicap accessible room when my preference and reservation was for a standard room. " More

By a verified traveler on Fri 12 Nov 2021

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Hotel Description

Enjoy free breakfast at this Alcoa hotel

In Alcoa

You'll be within 3 miles (5 km) of Covenant Health and 6 miles (10 km) of Fort Loudoun Lake with a stay here. Capitol Theatre and Maryville College are also within 6 miles (10 km).

Renovated in 2019

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$90* Per night/room Oct 11 - Oct 12

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Best Western Knoxville Airport/Alcoa ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Knoxville Airport/Alcoa

Everyone (11) Couples (2) Family (3)
2 out of 5
Although it appeared clean, the room had a horrible mildew smell and the bed and floor felt damp all the time

Posted by on Aug 15, 2022

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Comment from Hotel Management

Aug 16, 2022 by Alma M

Thank you for taking the time to write this review and share your experience. It's disheartening to learn you did not enjoy your stay and the room was not properly maintained according to the high standards of our housekeeping and maintenance staff. Reviews like yours are extremely helpful in our ambition to continuously improve and I hope you’ll return to see how we grow

5 out of 5

Posted by on May 16, 2022

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4 out of 5

Posted by on Apr 18, 2022

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4 out of 5

Posted by on Mar 20, 2022

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5 out of 5
Very clean.

Posted by on Jan 10, 2022

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Comment from Hotel Management

Jan 12, 2022 by Alma M.

Our staff thank you for taking time to recognize the great job that they do for you. "Always a great hotel to stay" is one of the best compliments we can receive from our guests. We look forward to having you back again as our guest in the future

4 out of 5
Was given a handicap accessible room when my preference and reservation was for a standard room.

Posted by on Nov 12, 2021

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Comment from Hotel Management

Nov 14, 2021 by Alma

We apologize for for any misunderstanding, but we have double checked your reservation and you did book a handicap accessible room through the website and we honored your reservation for that room type. We hope to see you again in the future.

5 out of 5
This is a great hotel. Very clean, very friendly staff, very easy to get to. Great location. But definitely book here again.

Posted by , from FARMINGTON on Sep 24, 2021

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Comment from Hotel Management

Sep 25, 2021 by Alma

Thank you for your feedback. We look forward to seeing you again in the future.

5 out of 5

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 11, 2021 by Alma

Thank you for your feedback. We look forward to seeing you again in the future.

5 out of 5
The smell of the place was awesome. Smelt clean yet not overly floral or like cleaning supplies.

Posted by on Apr 22, 2021

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Comment from Hotel Management

Apr 22, 2021 by Patti

Thank you very much for your feedback. We try hard to make our rooms pleasing for people whom are sensitive to strong smells.

5 out of 5
I stumbled in at 3 am after driving for 9 hours and was immediately greeted by the guy at the desk. He was really friendly and patient with me too....I was really tired and not paying attention to where I needed to sign and initial! He checked me in fast and pointed me towards my room. The only thing I didn’t like was that he wasn’t wearing a mask, even though there are sign everywhere that you have to. My room was so much fancier than I thought it would be. Had clearly just been renovated and was really clean. The bed was so comfortable I slept for about 4-5 hrs but still felt amazing in the morning.

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 5, 2021 by Alma Monárrez

Thank you for such a great review. Our staff is great and thank you for taking time to recognize the great job that they do for you. "always a great hotel to stay" is one of the best compliments we can receive from our guests. We look forward to having you back again as our guest in the future.

About the Best Western Knoxville Airport/Alcoa

Location 162 Cusick Rd, Alcoa, TN 37701

Property Features

Best Western Knoxville Airport/Alcoa offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A roundtrip airport shuttle is free during limited hours. The business-friendly Best Western Knoxville Airport/Alcoa also features complimentary newspapers in the lobby, laundry facilities, and express check-out. Free self parking is available. A complete renovation of Best Western Knoxville Airport/Alcoa was completed in June 2019. This Alcoa hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Built in 2003
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Best Western Knoxville Airport/Alcoa offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Inn Alcoa
  • Best Alcoa
  • Country Inn Suites By Carlson Knoxville Airport TN
  • Country Inn Suites by Radisson Knoxville Airport TN
  • Best Knoxville Alcoa Alcoa
  • Best Western Knoxville Airport/Alcoa Hotel
  • Best Western Knoxville Airport/Alcoa Alcoa
  • Best Western Knoxville Airport/Alcoa Hotel Alcoa

You should know

  • Pool access available from 7:00 AM to midnight.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.