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4.8 out of 5

"It was close to Johnson University " More

By a verified traveler on Sun 11 Apr 2021

Hotel Description

Enjoy the indoor pool at this Alcoa hotel

Near the airport

You'll find Capitol Theatre and Maryville College within 3 miles (5 km) of this hotel. Blount County Historical Museum and Cades Cove Museum are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, comfy beds

The 80 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, coffee/tea makers, and TVs with satellite channels.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$109* Per night/room Aug 8 - Aug 9

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Alcoa (Knoxville Airport), an IHG Hotel ratings based on 22 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Alcoa (Knoxville Airport), an IHG Hotel

Everyone (5) Family (2)
4 out of 5
It was close to Johnson University

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 12, 2021 by Emma

Thank you for your feedback! We hope to see you in Alcoa again soon!

3 out of 5

Posted by on Nov 1, 2020

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5 out of 5

Posted by on Nov 12, 2019

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4 out of 5
The staff was very friendly and helpful...could not have been nicer! The hotel is completing renovations, but we were not inconvenienced by this. The room was very clean & had recently been updated, but I am not 100% sure the bathroom had been finished. The only towel rack was UNDER the sink, leaving just millimeters until a towel would hit the floor. There was no towel rack for a 2nd towel, but there was a hook that I typically use for clothes on the back of the bathroom door. There also was no soap dish in the shower, making places to put soap, shampoo, etc awkward. The bed was very comfy. Loved the night lights & that both sides of the bed had both a USB port & a plug available for charging devices. There needs to a peep hole cover for the room door. The breakfast was pretty good...cereal, oatmeal, pancakes, sausage, etc. All in all, a nice, basic hotel with great customer service.

Posted by on Jul 22, 2018

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Comment from Hotel Management

Jul 24, 2018 by General Manager

We always enjoy hearing from our guests. It's great to know that you had a comfortable night sleep and that our convenient bedside USB ports helped make your stay even more pleasant. Thank you for your compliments on our breakfast selection. We appreciate your suggestion for improving the bathroom and peephole. If your travels bring you back to town, we welcome you back to our hotel.

5 out of 5

It was to sign papers for an apt in area. Very

Got there early and got to go right on yo room. Very clean and great smelling.

Posted by , from ROANOKE., Va on Feb 25, 2018

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Comment from Hotel Management

Feb 27, 2018 by General Manager

Dear Roger, It's an honor to have earned your outstanding rating of Holiday Inn Express & Suites Alcoa! We're glad our location was convenient for you and we wish you all the best in your new apartment. It fills us with pride to know we provided you with a quick check-in and spotless, freshly scented accommodations. We trust that all other aspects of your stay met your expectations as well. Many thanks for your thoughtful compliments and we'd love you to visit us again.

4 out of 5

Hotel was nice for the price.

Pros: Comfortable beds, nice breakfast Buffett, friendly staff.
Cons: Bathroom was not real clean, no one cleaned room on 2nd day.
Location: Alcoa was around an hour from Pigeon Forge, Galveston and the spectacular Smoky Mountains

Posted by on Oct 22, 2016

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Comment from Hotel Management

Oct 30, 2016 by Keith H.

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will be working with the housekeeping department to insure that all of our bathrooms are kept clean and that they visit every room to clean each day. We hope you will visit us again. Sincerely, Keith H., Front Office Manager

5 out of 5

Fantastic hotel!

My mom and I spent the night at this hotel on our way home to Atlanta from Michigan. We checked in after 10 p.m. after a very long day of driving in lousy weather. The lady at the front desk was very friendly and accommodating, and found us a great room on the first floor. We were impressed not only with her, but also with the back entrance access to our room from the parking lot. What a neat and convenient extra amenity, to be only steps away from our car for unloading and packing back up in the morning!! The hotel has very convenient access to the airport. It's also within walking distance to O'Charley's, and just a short 2-mile drive to lots of other restaurants. The beds were extremely comfy (4 pillows, 2 each of soft & firm on each bed!). Breakfast was great- cinnamon rolls, biscuits & gravy, toast, fruit, muffins, and more. I've traveled to this area before, and I would definitely stay here when I go there again.

Posted by on May 17, 2010

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5 out of 5

thanksgiving

We spent thanksgiving with the staff of the hotel. My mom was in the hospital and we sent all our time back and forth to the hospital They sent us a great card to our room guest to say we were in there prayers They keep breakfast open late because we spent all night at the hospital Thank you guys.............

Posted by on Dec 14, 2008

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5 out of 5

Clean rooms

the hotel was very clean and the staff WAS GREAT all spoke to me and they were so nice

Posted by on Nov 27, 2008

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5 out of 5

i just drove by

I just drove by and there was lots of cars in there lot I soon knew why great service and lots of smiles and a hot breakfast way to go Holiday Inn Express

Posted by on Sep 13, 2008

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About the Holiday Inn Express & Suites Alcoa (Knoxville Airport), an IHG Hotel

Location 130 Associates Blvd, Alcoa, TN 37701

Property Features

Holiday Inn Express & Suites Alcoa (Knoxville Airport), an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available. Event space at this hotel measures 150 square feet (14 square meters). A roundtrip airport shuttle is free (available 24 hours). Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Alcoa (Knoxville Airport), an IHG Hotel. Self parking is free. This Alcoa hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • 150 sq ft of conference space
  • 14 sq m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Alcoa - Knoxville Airport (TYS) (3.9 km / 2.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Holiday Inn Express & Suites Alcoa (Knoxville Airport), an IHG Hotel offers 80 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Suites Alcoa Knoxville Airport
  • Holiday Inn Express Suites Hotel Alcoa Airport Knoxville
  • Holiday Inn Express Alcoa Knoxville Airport Hotel
  • Holiday Inn Express Alcoa Knoxville Airport Hotel
  • Holiday Inn Express Knoxville Airport Hotel
  • Holiday Inn Express Alcoa Knoxville Airport
  • Holiday Inn Express Knoxville Airport
  • Hotel Holiday Inn Express & Suites Alcoa (Knoxville Airport)
  • Holiday Inn Express & Suites Alcoa (Knoxville Airport) Alcoa
  • Holiday Inn Express Suites Alcoa (Knoxville Airport)
  • Express Alcoa Knoxville
  • Holiday Inn Express Suites Alcoa (Knoxville Airport)

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.