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4.5 out of 5

"The location was good but it was very dated and worn out. We had to have maintenance fix things " More

By a verified traveler on Sun 28 Jul 2019

Hotel Description

Hotel perfectly located for exploring Alcoa

City center stay

You'll be within 3 miles (5 km) of Capitol Theatre and 6 miles (10 km) of Maryville College with a stay here. Blount County Historical Museum and Cades Cove Museum are also within 6 miles (10 km).

Free perks

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like full breakfast and free self parking.

Free WiFi, kitchens

The 81 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, sitting areas, and flat-screen TVs with cable channels. Weekly housekeeping is available.

Suite, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mainstay Suites Knoxville Airport ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mainstay Suites Knoxville Airport

Everyone (2) Couples (1)
3 out of 5
The location was good but it was very dated and worn out. We had to have maintenance fix things

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by Rachel

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room functionality did not meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.

5 out of 5

Comfortable suites hotel with great location.

Location: Near airport. Easy access Knoxville, Oak Ridge, Maryville & Alcoa, and Smoky Mountains.
Mainstay Suites Hotel is always a pleasant experience for us. We visit the area often and always stay at Mainstay The staff shows true Southern Hospitality, and they're quick to correct any issues that may arise. The rooms are comfortable with an "at home" feel. The exercise room and the pool are nice extras, and breakfast is always hot!

Posted by , from Fort Lauderdale, FL on Aug 30, 2016

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5 out of 5
Pros: everything
Cons: not surre
Location: convenient
All was good and served for the purpose of a place to stay which was neat and pleasant.

Posted by , from knoxville tn. on Aug 19, 2015

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5 out of 5

Great Surprise

I didnt realize when I booked the room that I was getting an "apartment sized" place. I had a kitchenette with stove and refrigerator in one room and my bed room was in the other room. This was such a deal, I cant wait to use this hotel when I come back for my week long trips. The staff was outstanding. They made me feel special. The free breakfast bar was also a nice touch.

Posted by on Jun 27, 2008

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About the Mainstay Suites Knoxville Airport

Location 361 Fountain View Cir, Alcoa, TN 37701

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Mainstay Suites Knoxville Airport offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Mainstay Suites Knoxville Airport. Self parking is free. The property offers extended parking privileges. This Alcoa hotel is smoke free.

  • 81 guestrooms or units
  • 3 levels
  • 600 sq m of conference space
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Alcoa - Knoxville Airport (TYS) (4 km / 2.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Mainstay Suites Knoxville Airport offers 81 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 25 per accommodation, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Debit cards not accepted
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Number of children who can stay free - 5
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per stay
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mainstay Suites Alcoa
  • Mainstay Suites Hotel Alcoa
  • Mainstay Suites Knoxville Airport Hotel
  • Mainstay Suites Hotel
  • Mainstay Suites
  • Mainstay Suites Knoxville
  • Mainstay Suites Knoxville Airport Hotel
  • Mainstay Suites Knoxville Airport Alcoa
  • Mainstay Suites Knoxville Airport Hotel Alcoa

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10 AM to 10 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.