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La Quinta Inn & Suites by Wyndham Knoxville Airport

2.5-star property
126 Cusick Road, Alcoa, TN 1-855-201-7819
4.0 out of 5
Very good!
See all 42 travelocity Reviews

"The property did not have an ice machine on second floor. " More

By a verified traveler on Sat 28 May 2022

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Alcoa hotel

Near the airport

Within 6 miles (10 km) of this hotel, you'll find Capitol Theatre and Maryville College. Blount County Historical Museum and Cades Cove Museum are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$85* Per night/room Oct 31 - Nov 1

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower, Pet-Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

La Quinta Inn & Suites by Wyndham Knoxville Airport ratings based on 42 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Knoxville Airport

Everyone (17) Couples (9) Family (22)
5 out of 5
The property did not have an ice machine on second floor.

Posted by on May 28, 2022

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Comment from Hotel Management

Jun 10, 2022 by Manager

Hello Douglas, Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our property and also our ice machine. Please do come see us again.

4 out of 5

Posted by on Apr 13, 2022

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Comment from Hotel Management

Jul 14, 2022 by Manager

Hello Srinivas, "Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

2 out of 5
Front desk was friendly. But other than that it was really disappointing. I specifically booked this hotel due to the fact that it advertises both on Travelocity and their own website that they have a free airport shuttle. When we got there they basically scoffed and said it doesn’t run till later in the morning. Which is ridiculous. If flights go out early and you offer a shuttle…it should run during those hours. Then they said they would pay for a cab instead. Until I told them what time I needed a ride and they said they couldn’t pay for one that early. Doesn’t make any sense. But they said they would schedule one for us. Which they did. Only to have it arrive 20 minutes late. And then obviously I had to add on the cost of the cab to my trip. Such a bad experience. And definitely will be more cautions of booking after realizing that what places are advertising as amenities aren’t actually true.

Posted by on Mar 14, 2022

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Comment from Hotel Management

Mar 19, 2022 by General Manager

Dear Caylee, We're sorry for any miscommunication regarding our complimentary airport shuttle. Please know that we mention on our site that it runs daily from 7 AM to 11 PM. This is also mentioned in the FAQ section of our Travelocity page for the convenience of our guests. We'll keep your thoughts in mind as we improve, and we hope for another chance to impress you going forward.

2 out of 5
Listed as having Shuttle service to the airport, but upon checking in found that it doesn't start til 7am. No regular breakfast as stated. Nickel and dimed everything, charging for drinks, etc. Some staff good, some should be fired. Old building, things didn't work un the rooms.

Posted by on Mar 6, 2022

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Comment from Hotel Management

Mar 8, 2022 by General Manager

Dear Joan, Thank you for the feedback. We do have a free shuttle service between 7 am and 11 pm. However, before and after those times there is a small fee. In addition to this, our front desk can help arrange a taxi service to the airport. Nevertheless, we will. discuss your additional comments to ensure that our facilities are in tip-top shape. We appreciate you bringing these matters to our attention.

4 out of 5
Staff were super friendly and helpful. A very clean but basic hotel. Beds very comfortable. Bathrooms spic and span. Could practically walk to airport. My only complaint relates to the breakfast buffet still being advertised when it's not currently available. They did make the basics - cereal, yogurt, milk, etc - available though.

Posted by on Oct 16, 2021

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Comment from Hotel Management

Oct 18, 2021 by General Manager

Dear Pat, Thank you for your excellent review. We are excited to hear that our friendly service was a highlight of your visit! Our team takes pride in our cleanliness, and we appreciate you spotlighting that as well. Thank you for the constructive notes. Should your travels bring you back to the area, count on us at La Quinta Inn & Suites by Wyndham Knoxville Airport.

5 out of 5

Posted by on Oct 11, 2021

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Comment from Hotel Management

May 5, 2022 by Manager

Hello Pat, Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

5 out of 5
Friendly staff

Posted by on Aug 29, 2021

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Comment from Hotel Management

Aug 31, 2021 by General Manager

Dear Doug, Our wonderful staff works hard to ensure all our guests feel welcome and will be glad they were a highlight of your visit. Thank you for the lovely review! Please come stay at La Quinta Inn & Suites by Wyndham Knoxville Airport again soon.

2 out of 5
I didn't like that the room spesified it came with a microwave and a mini fridge. It did not. My sheets had a hole in them. I had to go to the front desk and get new ones to put on.The room looked like it wasnt even ckeaned. Which i had expressed to the front desk. The bathroom floor had dirt still in corners that hadn't been swept up. Towels had black marks across them. Had to request new ones.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 11, 2021 by General Manager

Thanks for staying at our property. We are saddened to hear that your time with us was not what you were hoping it'd be. We know we are capable of better and would love another chance to prove that to you in the future.

2 out of 5
( )Close to knoxville airport. (-) elevator and 3rd floor hall smelled sickening. I had to cover my nose. So sad.

Posted by on Jul 3, 2021

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Comment from Hotel Management

Jul 6, 2021 by General Manager

Thank you for sharing your comments with us. First off, it is great to hear that you enjoyed our proximity to the Knoxville airport. However, we are very sorry for your experience with the elevator. Our housekeeping team will be notified so that we can remedy this situation. All the best, and we hope to see you again soon so that we can show you a better experience.

5 out of 5
The staff was very friendly and the room was clean.

Posted by on Jun 22, 2021

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Comment from Hotel Management

Jun 24, 2021 by General Manager

Pristine accommodations and professional service are what we strive to achieve, so we're very pleased to learn those were highlights of your stay at La Quinta Inn & Suites Knoxville Airport. We'd be honored to have you as our guest again next time you're in town, so come back soon!

About the La Quinta Inn & Suites by Wyndham Knoxville Airport

Location 126 Cusick Road, Alcoa, TN 37701

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

La Quinta Inn & Suites by Wyndham Knoxville Airport offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). The business-friendly La Quinta Inn & Suites by Wyndham Knoxville Airport also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Alcoa hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free airport shuttle; area shuttle within 3 mi available for a surcharge
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

La Quinta Inn & Suites by Wyndham Knoxville Airport offers 89 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

La Quinta Inn & Suites by Wyndham Knoxville Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Inn Knoxville Airport
  • Quinta Knoxville Airport
  • Alcoa Fairfield Inn
  • Fairfield Alcoa
  • Fairfield Inn Alcoa
  • Fairfield Inn Knoxville Alcoa/Airport Hotel Alcoa
  • Quinta Wyndham Knoxville Airport Hotel Alcoa
  • Quinta Wyndham Knoxville Airport Hotel
  • Quinta Wyndham Knoxville Airport Alcoa
  • Quinta Wyndham Knoxville Airport
  • Hotel La Quinta by Wyndham Knoxville Airport Alcoa
  • Alcoa La Quinta by Wyndham Knoxville Airport Hotel
  • Hotel La Quinta by Wyndham Knoxville Airport
  • La Quinta by Wyndham Knoxville Airport Alcoa
  • La Quinta Inn Suites Knoxville Airport
  • La Quinta Suites Knoxville
  • La Quinta Inn & Suites by Wyndham Knoxville Airport Hotel
  • La Quinta Inn & Suites by Wyndham Knoxville Airport Alcoa
  • La Quinta Inn Suites Knoxville Airport
  • La Quinta Inn & Suites by Wyndham Knoxville Airport Hotel Alcoa
  • La Quinta by Wyndham Knoxville Airport
  • La Quinta Inn & Suites by Wyndham Knoxville Airport Hotel
  • La Quinta Inn & Suites by Wyndham Knoxville Airport Alcoa
  • La Quinta Inn & Suites by Wyndham Knoxville Airport Hotel Alcoa

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.