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4.4 out of 5

"The only thing I didn’t like they really have no control over due to Covid. Pools and hot tub were closed. But otherwise great place. " More

By a verified traveler on Mon 08 Jun 2020

Hotel Description

Enjoy the indoor pool at this Alcoa hotel

Near the airport

Within 6 miles (10 km) of this hotel, you'll find Capitol Theatre and Maryville College. Blount County Historical Museum and Cades Cove Museum are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the indoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 59 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Refrigerators, microwaves, and coffee/tea makers are also available.

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$68* Per night/room Aug 29 - Aug 30

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites Airport ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites Airport

Everyone (6) Couples (1) Family (1)
5 out of 5
The only thing I didn’t like they really have no control over due to Covid. Pools and hot tub were closed. But otherwise great place.

Posted by on Jun 8, 2020

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Comment from Hotel Management

Jun 8, 2020 by Fp

Dear Guest, We thank you for your positive response and look forward to your next visit. We hope to have our pool and hot tub safely open for our guests in the near future.

4 out of 5

Posted by on Nov 22, 2019

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Comment from Hotel Management

Nov 27, 2019 by Fp

Dear Guest, Thank you for staying with us. We look forward to your next visit

5 out of 5

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 19, 2019 by FP

Dear Guest, Thank you for staying with us. We look forward to your next stay.

4 out of 5

Posted by on May 13, 2019

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Comment from Hotel Management

May 22, 2019 by Joy

Thank you for choosing Comfort Suites as your hotel choice.

5 out of 5

Posted by on Apr 16, 2019

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Comment from Hotel Management

Apr 16, 2019 by Falgun

Thank you for staying with us. Please come visit us again soon.

3 out of 5
DO NOT DEPEND ON HOTEL’S AIRPORT SHUTTLE. Hotel desk did not answer when we called for shuttle from airport. Eventually had to pay for a taxi ($14 plus tip) to get to the hotel. Front desk said they didn’t get any calls, must be something wrong with the phones. What good does that do the guests who have no way to contact the hotel? Speaking with manager the net day, we got the impression he simply didn’t care about the problem. And why should he? We were checking out.

Posted by on Oct 29, 2018

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Comment from Hotel Management

Nov 15, 2018 by j

We do care about every guest that stays with us, and I apologize if you felt this way. If you would have told the desk clerk that you paid the taxi this would have been reimbursed to you. It is our policy to provide transportation to and from the airport.

5 out of 5
Everything was great, except I you need a few more parking spaces.

Posted by on Oct 28, 2018

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Comment from Hotel Management

Nov 15, 2018 by j

Yes, when we are full the parking is alittle challenging but there is enough for all rooms.

About the Comfort Suites Airport

Location 140 Cusick Rd, Alcoa, TN 37701

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Comfort Suites Airport also features an indoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Alcoa hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Alcoa - Knoxville Airport (TYS) (1 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Comfort Suites Airport offers 59 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free self-serve breakfast daily from 7:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Comfort Suites Airport Hotel Alcoa
  • Comfort Suites Hotel Airport
  • Comfort Suites Airport Alcoa
  • Comfort Suites Airport Hotel
  • Comfort Suites Airport Alcoa
  • Comfort Suites Airport Hotel Alcoa

You should know

  • Comfort Suites Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.