Hard Rock Hotel Cancun - All Inclusive

4.5-star beachfront property near Iberostar Cancun Golf Course

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

1 bedroom, premium bedding, down comforters, free minibar

Outdoor pool, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Pet friendly
Spa
Room service

Explore the area

Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO, 77500

Aquaworld
‪10 min walk‬
La Isla Shopping Mall
‪4 min drive‬
Delfines Beach
‪4 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪21 min drive‬

Room options

Deluxe Family Lagoon View (Two Bedroom)

Exceptional

861 sq ft
Lagoon view
Sleeps 5
1 King Bed and 2 Double Beds

Deluxe Lagoon view double

Very good

431 sq ft
Lagoon view
Sleeps 4
2 Double Beds

Deluxe Room, 2 Double Beds

Wonderful

431 sq ft
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed

Excellent

431 sq ft
Sleeps 3
1 King Bed

Deluxe Lagoon view king

Excellent

431 sq ft
Lagoon view
Sleeps 3
1 King Bed

Deluxe Ocean View King

Very good

431 sq ft
Ocean view
Sleeps 3
1 King Bed

Deluxe Ocean View Double

Very good

431 sq ft
Ocean view
Sleeps 4
2 Double Beds

Diamond Ocean View

Excellent

431 sq ft
Ocean view
Sleeps 2
1 King Bed

Rock Royalty Ocean View King

Very good

431 sq ft
Ocean view
Sleeps 2
1 King Bed

Classic Room, 1 King Bed, Ocean View (Diamond)

Sleeps 2
1 King Bed

Rock Suite Ocean view (One Bedroom)

635 sq ft
Ocean view
Sleeps 4
1 King Bed

Deluxe Room, 2 Double Beds (Classic)

Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed (Classic)

Sleeps 3
1 King Bed

Rock Suite Ocean View (Two Bedroom)

1066 sq ft
Ocean view
Sleeps 6
1 King Bed and 2 Double Beds

Deluxe Room, 2 Double Beds, Ocean View (Classic)

Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, Ocean View (Classic)

Sleeps 3
1 King Bed

Deluxe Room, 2 Double Beds, Lagoon View (Classic)

Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, Lagoon View (Classic)

Sleeps 3
1 King Bed

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family)

Sleeps 5
1 King Bed and 2 Double Beds

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family, Double Beds)

Sleeps 6
4 Double Beds

Classic Room, Accessible, Lagoon View

Sleeps 4
2 Double Beds

Classic Room, 2 Bedrooms, Lagoon View (Deluxe Family)

Sleeps 5
1 King Bed and 2 Double Beds

Deluxe Family Ocean View Double Beds - Two Bedroom

Wonderful

861 sq ft
Ocean view
Sleeps 6
4 Double Beds

Deluxe Family Ocean View - Two Bedroom

861 sq ft
Ocean view
Sleeps 5
1 King Bed and 2 Double Beds

About the neighborhood

Cancun

On the beach.With a stay at this Zona Hotelera property, you'll be within half a mile (1 km) of Aquaworld and 2 miles (3 km) of Iberostar Cancun Golf Course. La Isla Shopping Mall and Delfines Beach are also within 3 miles (5 km).

What's nearby

Aquaworld - 10 min walk - 0.6 miles
Iberostar Cancun Golf Course - 3 min drive - 1.8 miles
La Isla Shopping Mall - 4 min drive - 1.8 miles
Cancun Interactive Aquarium - 4 min drive - 1.8 miles
Delfines Beach - 4 min drive - 2.7 miles

Getting around

Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

‪Restaurant nebbiolo en cancun - ‬3 min walk
‪Fred's House - ‬4 min walk
‪JW Marriott Lobby Bar - ‬4 min walk
‪Porfirio's Cancun - ‬4 min walk
‪Puerto Madero - ‬4 min walk

About this property

Hard Rock Hotel Cancun - All Inclusive

4.5-star beachfront property near Iberostar Cancun Golf Course

Hard Rock Hotel Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hard Rock Hotel Cancun - All Inclusive like a complimentary children's club and an outdoor pool.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a health club. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Cancun property is smoke free.

1 building

600 guestrooms or units

12 levels

5 dining venues

2 swim-up bars

6 bars or lounges

1524 sq m of conference space

Deli

Kid's club (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference center

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Onsite shopping

Bellhop

Elevator

No smoking on site

Coffee shop

Hard Rock Hotel Cancun - All Inclusive offers 600 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

The Rock Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Pool
All inclusive
Spa
Kids pool

$359 nightly

Aug 17 - Aug 18

Total includes taxes and fees

Property amenities

Family friendly

Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Laundry facilities
Lifeguards on site
Outdoor pool
Playground
Snack bar/deli
Waterslide

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free uncovered self parking on site
Limited onsite parking
Wheelchair-accessible parking available

Food and drink

2 swim-up bars
5 restaurants
6 bars/lounges
A coffee shop/cafe
Snack bar/deli

Things to do

18-hole adjacent golf course
Air hockey
Arcade/game room
Basketball
Billiards/pool table
Children's pool
Evening entertainment
Free children's club
Full-service spa
Health club
Outdoor pool
Outdoor tennis court
Piano
Playground
Shopping
Table tennis
Waterslide
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 steps to reach entrance
4 accessible parking spaces
Elevator (35 inch wide door)
Handrails in stairways (35 inches high)
Stair-free path to entrance
Tile flooring in room
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchairs on site

Room amenities

Entertainment

LCD TV with satellite channels

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Free toiletries
Hair dryer
Rainfall showerhead
Shower
Slippers
Towels provided

Food and drink

24-hour room service
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets: USD 150 per pet, per week
Only dogs and cats are allowed
Maximum 2 (weight limit: 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 34 per person (roundtrip)
Pet fee: USD 150 per pet, per week
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

All Inclusive Hard Rock Hotel

All Inclusive Hard Rock Hotel Cancun

Cancun Hard Rock Hotel

Hard Rock All Inclusive

Hard Rock Hotel All Inclusive

Hard Rock Hotel All Inclusive Cancun

Hard Rock Hotel Cancun

Hard Rock Hotel Cancun All Inclusive

Hard Rock Hotel All Inclusive All-inclusive property

Hard Rock Cancun Inclusive in

Hard Rock Hotel Cancun All Inclusive

Cancun Hard Rock Hotel Cancun - All Inclusive Hotel

Hard Rock Hotel Cancun - All Inclusive Cancun

Hard Rock Hotel All Inclusive

Hard Rock Cancun All Inclusive

Hard Rock All Inclusive

Hotel Hard Rock Hotel Cancun - All Inclusive Cancun

Hotel Hard Rock Hotel Cancun - All Inclusive

Hard Rock Cancun All Inclusive

Frequently asked questions

How close is Hard Rock Hotel Cancun - All Inclusive to the airport?

Hard Rock Hotel Cancun - All Inclusive is 10.9 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel Cancun - All Inclusive ?

As of Jul 21, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Cancun - All Inclusive on Aug 17, 2025 start from $414.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel Cancun - All Inclusive have an airport shuttle?

Hard Rock Hotel Cancun - All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 34 per person, roundtrip.

How close is Hard Rock Hotel Cancun - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hard Rock Hotel Cancun - All Inclusive offer free breakfast?

Hard Rock Hotel Cancun - All Inclusive does not offer free breakfast.

Is there a casino at Hard Rock Hotel Cancun - All Inclusive ?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (23-min drive) and Dubai Palace Casino (23-min drive) are nearby.

What time is check-in at Hard Rock Hotel Cancun - All Inclusive ?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hard Rock Hotel Cancun - All Inclusive ?

This property offers free self parking.

Does Hard Rock Hotel Cancun - All Inclusive have a pool?

Hard Rock Hotel Cancun - All Inclusive features an outdoor pool and a children's pool.

Does Hard Rock Hotel Cancun - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like pizza, a poolside location, and pool views.

Does Hard Rock Hotel Cancun - All Inclusive have a spa?

Pamper yourself with a day at The Rock Spa, where you can enjoy body wraps, facials, and body treatments.

How close is Hard Rock Hotel Cancun - All Inclusive to downtown Cancun?

Hard Rock Hotel Cancun - All Inclusive is 0.6 mi away from Avenida Kukulkan.

Hard Rock Hotel Cancun - All Inclusive Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Jose A

Jul 12, 2025

Liked: Cleanliness, amenities

I absolutely loved this property the food was also amazing regardless of which restaurant you picked… The rooms are a little outdated in my opinion but still nice. Pool aware was a blast that’s were we spent majority of the time.

Stayed 4 nights in Jul 2025

10/10 Excellent

Thelma L

Apr 22, 2025

Stayed 5 nights in Apr 2025

6/10 Okay

Edward

Traveled with partner

Apr 22, 2025

Disliked: Amenities

We liked the entertainment. But we booked rock royalty, which gave us different amenities that they never provided, even though we asked for them. Even through concierge service which we had and could text 24hrs but didn’t respond half the time or about something as simple as getting towels for the room. This hotel was very inconsistent with rules and communicating with their own staff. Some days we need a towel key other days we didn’t. When we ask questions about what we need or anything, they would point us to another person to talk to even though we can speak Spanish and then we would get the runaround after three or four people and just give up. The restaurant bookings also was another problem with them telling us to use the tablet in the room, which didn’t work then using the app which didn’t work and we even had one of their own hotel. Staff help us with the app and they couldn’t get it to work and then we had to go book it in line and at a certain time, but sometimes there was even nobody at the restaurant so you could book it. No advantage to having rock royalty even though they said we get extra amenities.

Stayed 7 nights in Apr 2025

10/10 Excellent

Daniel

Traveled with partner

Apr 21, 2025

Liked: Amenities

Nice and quiet

Stayed 3 nights in Apr 2025

6/10 Okay

Jasminder S

Traveled with family and small children, Traveled with group, Traveled with family

Apr 21, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Only view and ocean

Stayed 5 nights in Apr 2025

10/10 Excellent

Hector, Colorado Springs

Traveled with partner

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel and will be coming back

Stayed 2 nights in Apr 2025

8/10 Good

Pilis Miguelina Pena de

Apr 20, 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Subramanian

Apr 19, 2025

Stayed 3 nights in Mar 2025

10/10 Excellent

Michael Frank

Traveled with family

Apr 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful

Stayed 3 nights in Apr 2025

10/10 Excellent

April

Apr 17, 2025

Liked: Cleanliness, staff & service

Stayed 2 nights in Apr 2025

10/10 Excellent

Jose De Jesus Amezcua

Traveled with group

Apr 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love this hotel! Has everything you need, great atmosphere, food, and staff

Stayed 2 nights in Apr 2025

4/10 Poor

Stephanie Ann

Apr 16, 2025

Stayed 5 nights in Apr 2025

10/10 Excellent

yunieski

Apr 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We have such a great time. Well recorded.

Stayed 1 night in Apr 2025

6/10 Okay

Angel

Traveled with family and small children

Apr 13, 2025

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

Smells like mildew and very old property needs updating. Service is ok.

Stayed 3 nights in Apr 2025

10/10 Excellent

Leovie

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Apr 2025

10/10 Excellent

Christopher

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent customer service

Stayed 7 nights in Apr 2025

8/10 Good

Sukhdip Kaur

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2025

10/10 Excellent

Antonio

Traveled with family and small children

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone was very helpful bilingual the Mexican fiesta was a very great touch, music was great kids has so much fun at the kids club. The guys at Zen were very friendly (Diavid and Michael)👍

Stayed 3 nights in Apr 2025

10/10 Excellent

Jorge Arturo

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was excellent. Made sure you had everything you needed and checked up on you regularly to ensure your stay was going good. Definitely recommend to anyone

Stayed 3 nights in Apr 2025

10/10 Excellent

armando

Apr 11, 2025

Stayed 1 night in Apr 2025

6/10 Okay

Marcelo

Apr 9, 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Tope

Traveled with group, Business traveler

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Apr 2025

10/10 Excellent

Echarangattu

Traveled with family

Apr 6, 2025

Liked: Amenities

Awesome service and great food. Enjoyed entertainment

Stayed 4 nights in Mar 2025

10/10 Excellent

Jason Charles

Traveled with family

Apr 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

food was great, staff super friendly and accommodating!

Stayed 5 nights in Mar 2025

2/10 Terrible

Yessenia

Apr 6, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The staff was so sweet but my room a big no. Then I asked them to move after the lights went out the ac went off in the middle of the night and also all the paint was peeling and they had me check out and didn’t give me a room til 7:00pm I was so upset

Stayed 4 nights in Apr 2025

Travelocity's Latest Trends

Hotels

Hard Rock Hotel Cancun - All Inclusive

Choose dates to view prices

Photo gallery for Hard Rock Hotel Cancun - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Family Lagoon View (Two Bedroom)

Deluxe Family Lagoon View (Two Bedroom)

View all photos for Deluxe Lagoon view double

Deluxe Lagoon view double

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Deluxe Lagoon view king

Deluxe Lagoon view king

View all photos for Deluxe Ocean View King

Deluxe Ocean View King

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double

View all photos for Diamond Ocean View

Diamond Ocean View

View all photos for Rock Royalty Ocean View King

Rock Royalty Ocean View King

Classic Room, 1 King Bed, Ocean View (Diamond)

View all photos for Rock Suite Ocean view (One Bedroom)

Rock Suite Ocean view (One Bedroom)

Deluxe Room, 2 Double Beds (Classic)

Deluxe Room, 1 King Bed (Classic)

View all photos for Rock Suite Ocean View (Two Bedroom)

Rock Suite Ocean View (Two Bedroom)

Deluxe Room, 2 Double Beds, Ocean View (Classic)

Deluxe Room, 1 King Bed, Ocean View (Classic)

Deluxe Room, 2 Double Beds, Lagoon View (Classic)

Deluxe Room, 1 King Bed, Lagoon View (Classic)

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family)

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family, Double Beds)

Classic Room, Accessible, Lagoon View

Classic Room, 2 Bedrooms, Lagoon View (Deluxe Family)

View all photos for Deluxe Family Ocean View Double Beds - Two Bedroom

Deluxe Family Ocean View Double Beds - Two Bedroom

View all photos for Deluxe Family Ocean View - Two Bedroom

Deluxe Family Ocean View - Two Bedroom

You may also like

Waldorf Astoria Riviera Maya

About the neighborhood

Cancun

What's nearby

Getting around

Restaurants

About this property

Hard Rock Hotel Cancun - All Inclusive

Awards and affiliations

Languages

Similar properties

Moon Palace Cancun - All Inclusive

Moon Palace Cancun - All Inclusive

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information