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Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5 star property
3.5-star golf hotel near Port of Hilo

Choose dates to view prices

Photo gallery for Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Desk, laptop workspace, iron/ironing board, rollaway beds
1 Bedroom Oceanfront | Living area | 32-inch flat-screen TV with cable channels, TV
Exterior
Breakfast and dinner served
Sports facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
71 Banyan Dr, Hilo, HI, 96720
  • Place, Naniloa Country Club
    ‪1 min walk‬
  • Place, Liliuokalani Park and Gardens
    ‪7 min walk‬
  • Place, Coconut Island Park
    ‪7 min walk‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View) | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking, Ocean View

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View | Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking (Banyan View)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Non Smoking (Banyan View)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View) | Desk, laptop workspace, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View) | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Hilo

Oceanside stay.A stay at this Keaukaha hotel places you steps from Naniloa Country Club and within a 5-minute walk of Hamakua Heritage Corridor. Liliuokalani Park and Gardens and Coconut Island Park are also within half a mile (1 km).

What's nearby

  • Naniloa Country Club - 1 min walk - 0.0 miles
  • Liliuokalani Park and Gardens - 7 min walk - 0.4 miles
  • Coconut Island Park - 7 min walk - 0.4 miles
  • Bayfront Park - 17 min walk - 0.9 miles
  • Port of Hilo - 3 min drive - 1.7 miles

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ken's House of Pancakes - ‬12 min walk
  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Verna's Drive In - ‬11 min walk
  • ‪Big Island Coffee Roasters - ‬11 min walk
  • ‪Ka Lihikai - ‬5 min walk

About this property

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5-star golf hotel near Port of Hilo
Hilo Hawaiian Hotel, Trademark Collection by Wyndham offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business center and a meeting room. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilo Hawaiian Hotel, Trademark Collection by Wyndham. Free self parking is available.

This 3.5-star Hilo hotel is smoke free.

  • 286 guestrooms or units
  • 8 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hilo Hawaiian Hotel, Trademark Collection by Wyndham offers 286 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hilo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,005 reviews
$217 nightly
The price is $258
Jan 25 - Jan 26
Total with taxes and fees
SCP Hilo Hotel

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.61 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is GE-189-318-3488-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses solar energy, plus a grey water recycling system.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

How close is Hilo Hawaiian Hotel, Trademark Collection by Wyndham to the airport?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham is 3.5 mi (7-min drive) away from the Hilo Intl. Airport (ITO) airport, the closest popular airport to the property.

How much does it cost to stay at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

As of Jan 19, 2026, prices found for a 1-night stay for 2 adults at Hilo Hawaiian Hotel, Trademark Collection by Wyndham on Jan 20, 2026 start from $211.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have an airport shuttle?

Airport shuttle services are not available at Hilo Hawaiian Hotel, Trademark Collection by Wyndham.

How close is Hilo Hawaiian Hotel, Trademark Collection by Wyndham to the beach?

This hotel is 2.9 mi (9-min drive) from Onekahakaha Beach Park and 3.9 mi (8-min drive) from Honoli'i Beach. Don't forget your sunscreen!

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham offer free breakfast?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham does not offer free breakfast. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

No, there is no casino at this hotel.

What time is check-in at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

This hotel offers free self parking.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a pool?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham features an outdoor pool.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a restaurant?

Yes, there is a restaurant on site.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a spa?

There are no spa services available at this hotel.

How close is Hilo Hawaiian Hotel, Trademark Collection by Wyndham to downtown Hilo?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham is 2.1 mi away from Hilo.

Hilo Hawaiian Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 617 out of 1342 reviews
Rating 8 - Good. 373 out of 1342 reviews
Rating 6 - Okay. 202 out of 1342 reviews
Rating 4 - Poor. 79 out of 1342 reviews
Rating 2 - Terrible. 71 out of 1342 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenneth, SANDY

Stayed 3 nights in Dec 2025

2/10 Terrible

Christi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is probably the worat i e ever stayed at. Nothing was in good condition from carpet to the curb out front. Staff was barely helpful. Dark and dingy. Thumbs down.
Stayed 1 night in Oct 2025

2/10 Terrible

Briana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
dirty
Stayed 1 night in Oct 2025

6/10 Okay

Cary

Liked: Staff & service
Hotel needs a makeover, room was to be cleaned every other day, no problem, save water etc, they can’t follow their own rules.
Stayed 6 nights in Oct 2025

2/10 Terrible

JINXIN

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Smell so bad
Stayed 2 nights in Oct 2025

10/10 Excellent

Rachel

Stayed 1 night in Oct 2025

6/10 Okay

Brandy

Floor wet by where the ac is ,
Stayed 1 night in Oct 2025

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled awful upon entry . Small fridge with towels laid inside of it with fridge door open . Dead fly on pillow . Small cockroaches on several walls . Never again . Want a refund .
Stayed 1 night in Oct 2025

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and lobby. Nice balcony and dated but clean rooms. The hallway lighting is a bit jarring but overall a good value.
Stayed 2 nights in Oct 2025

6/10 Okay

Kevin

Disliked: Staff & service, amenities, property conditions & facilities
Location is good. Hotel is in need of a remodel - very dated appearance. No outdoor lounge area, did not clean our room or refresh towels
Stayed 2 nights in Oct 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
This property is overdue for an update.The dining experience was found to be lacking. So example, the drinks offered during the buffet where watered down. It was as if the pitchers were prefilled and the ice was allowed to melt.
Stayed 1 night in Oct 2025

8/10 Good

Robert, Evansville

Liked: Cleanliness, staff & service, property conditions & facilities
Good balcony view of the bay, large room, good parking. The hotel is a little dated and the bathrooms could use renovations. The area is nice but has some transitent folks but they seem harmlessly
Stayed 3 nights in Oct 2025

4/10 Poor

Lyra

Stayed 3 nights in Oct 2025

10/10 Excellent

Denise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Jessie Albino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service overall
Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Marvis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Cherish

Stayed 2 nights in Oct 2025

6/10 Okay

Melanie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was the dustiest hotel room I’ve ever stayed in. The cleaning staff did their best I’m sure, but the equipment they were using was so outdated and the furniture, linen, carpets and furnishings were decades old. It was pretty gross. The security access to the lifts didn’t work so anyone could access all floors of the hotel at any time. Tiles and fixtures were falling off in the bathroom and the bed was so broken and old it squeaked if you sat or lay on it. Made a very disrupted sleep. The fridge was set to 1 for some reason so all our food spoiled overnight. Most of the staff were lovely but some were really overworked and wait times for food could be long. Absolutely not the standard expected for the $$ charged for the room.
Stayed 3 nights in Oct 2025

8/10 Good

Phi

Stayed 1 night in Oct 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view in the morning of Mauna Kea!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone has been so helpful and friendly.
Stayed 3 nights in Oct 2025

8/10 Good

eric

Stayed 4 nights in Sep 2025

10/10 Excellent

Celestino

Stayed 2 nights in Sep 2025