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4.2 out of 5

"The hotel was very clean upon entering. The room was very clean and comfortable. " More

By a verified traveler on Tue 02 Mar 2021

Hotel Description

3.5-star hotel near Honolulu Zoo

Close to the beach

Within a 10-minute walk of this Waikiki hotel, you'll find Honolulu Zoo and Waikiki Beach. Also, International Market Place is within half a mile (1 km) and Royal Hawaiian Center is within 2 miles (3 km).

Round-the-clock service

This hotel features free WiFi in public areas, concierge services, and self parking. Business travelers can take advantage of the laundry service. A snack bar/deli, a computer station, and luggage storage are also on offer.

Free WiFi, cable TV

The 72 guestrooms offer TVs with cable channels, along with free WiFi and free local calls. Other amenities include hair dryers, laptop-compatible safes, and ironing boards. Housekeeping is available on request.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$130* Per night/room May 18 - May 19

Room, 1 King Bed, Accessible, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Renew ratings based on 24 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Renew

Everyone (10) Couples (6) Family (7)
5 out of 5
The hotel was very clean upon entering. The room was very clean and comfortable.

Posted by on Mar 2, 2021

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Comment from Hotel Management

Mar 3, 2021 by Adrian, General Manager

Mahalo for your review. We hope to see you again!

5 out of 5

Posted by on Sep 12, 2020

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Comment from Hotel Management

Sep 16, 2020 by Adrian, General Manager

Aloha, Thank you for your review and recent stay with us at Hotel Renew. We hope to see you again soon. Mahalo.

4 out of 5
Very close to the beach and convenient to some in room dining like Arancino and Oahu Mexican grill

Posted by , from Honolulu on Jul 15, 2020

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Comment from Hotel Management

Aug 12, 2020 by Adrian - GM

Hi Ian, Thank you for your review. We hope to see you again.

5 out of 5
I LOVED THE HOTEL. It was a nice place to stay liked the king size bed very comfortable

Posted by , from waikiki on Jun 19, 2020

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Comment from Hotel Management

Jul 7, 2020 by Adrian, General Manager

Aloha Sara, We appreciate your business. Thank you for booking at Hotel Renew.

3 out of 5

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 4, 2020 by Stephanie, Wellness Concierge

Aloha! Thank you for sharing your experience with us! We do appreciate your thoughts as we are always willing to improve our services for guests like you. Thank you again for choosing to stay with us at Renew and we hope that you will visit us again in the future! Mahalo!

5 out of 5
The staff was very friendly and helpful Especially Katie the young lady that tended the coffee bar. Will definitely be staying there again and will highly recommend.

Posted by on Jan 17, 2020

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Comment from Hotel Management

Jan 22, 2020 by Stephanie, Wellness Concierge

Aloha! Thank you for sharing your thoughts and experience with us. We are always looking to improve our services to better assist guests like you. Mahalo,

5 out of 5
We really enjoyed our time at the Hotel Renew. This hotel does not have a pool or a workout facility but those amenities are not necessary, given the location. Our room was small (~300 sqft) but functional for 3 people. The oddest quirk was no microwave, which meant we had to eat our leftovers cold. I think were the hotel shined was the staff. They were very warm towards us and were genuinely helpful. Regardless of any minor flaws, we enjoyed out stay there and would recommend the hotel to others.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 4, 2020 by Stephanie, Wellness Concierge

Aloha! Thank you for sharing your experience with us to help us improve our services for guests like you! I’m sorry that a microwave was not included in the rooms. Although I would like you to know for future reference if you ever need to warm up your meals, please feel free to bring down your food and our staff will gladly warm it up for you down in our headquarters. Mahalo!

3 out of 5

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 13, 2019 by Adrian, General Manager

Aloha, Thank you for taking the time to let us know about your experience with us! We hope that you will visit us again! Mahalo!

5 out of 5
The location is great - in the main area but more of a quiet, boutique hotel. Staff very accommodating, The room is very quiet and spotless. Wish the windows weren't so high up so you could see the view while sitting.

Posted by on Nov 23, 2019

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Comment from Hotel Management

Nov 29, 2019 by Adrian

Mahalo for your review. We hope to see you again soon.

3 out of 5
The staff was great. Always there and always helpful. The restroom had tiny ants that would not go away. But the worse was charging me for something I couldn’t use even if I wanted to.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Nov 8, 2019 by Adrian, GM

Aloha, We apologize for the inconveniences. Thank you for the feedback.

Property Features

The 2 coffee shops/cafés are great spots to grab coffee. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Renew also features tour/ticket assistance, a snack bar/deli, and concierge services. For a fee, parking is available. This 3.5-star Honolulu hotel is smoke free.

  • 72 guestrooms or units
  • 9 levels
  • 2 coffee shops
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Daniel K. Inouye Intl. Airport (HNL) (17.1 km / 10.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Renew offers 72 air-conditioned accommodations with laptop-compatible safes and bathrobes. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • HD television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

ReFuel:Grab N Go - Onsite café.

ReVitalize: Coffee Bar - This coffee shop serves breakfast only. Open daily.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - 822403409

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is 822403409. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - 822403409
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 28.74 per accommodation, per night

The resort fee includes:

  • Beach loungers
  • Beach towels
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • Lending library access
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 35 per day
  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aston Hotel Renew
  • Aston Renew
  • Aston Renew Hotel
  • Hotel Aston Renew
  • Hotel Renew
  • Hotel Renew Aston
  • Hotel Renew Aston Honolulu
  • Renew Aston
  • Renew Aston Honolulu
  • Renew Hotel
  • Hotel Renew Honolulu
  • Renew Honolulu
  • Renew Hotel Honolulu
  • Hotel Renew Hawaii/Honolulu
  • Hotel Renew by Aston
  • Renew
  • Hotel Renew Hotel
  • Hotel Renew Honolulu
  • Hotel Renew Hotel Honolulu

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.