Skip to main content
Beginning of main content

"Not a bad place to stay for the money, but it definitely is lacking in several areas. Our shower didn’t have a shower curtain and the ceiling is very ... " More

By a verified traveler on Mon 20 Jun 2022

Enter dates to see availability

Hotel Description

Hotel perfectly located for exploring Fayetteville

Heart of Fayetteville

With a stay at this Westover hotel, you'll be within half a mile (1 km) of Cross Creek Mall and 6 miles (10 km) of Fort Bragg. Cape Fear Valley Medical Center and Airborne and Special Ops museum are also within 6 miles (10 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$62* Per night/room Oct 16 - Oct 17

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn near Ft. Bragg ratings based on 20 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn near Ft. Bragg

Everyone (12) Couples (4) Family (6)
1 out of 5
I was check in one smell like smoke so ask get another room it was OK until next morning it smell like smoke from people smoking in hall way.. Last time I will stay here wish could get my money back

Posted by on Sep 18, 2022

Was this review helpful to you?
Comment from Hotel Management

Sep 19, 2022 by General Manager

Dear Johnny, Thank you for taking the time to tell us about your experience at Quality Inn near Ft. Bragg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Quality Inn near Ft. Bragg, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, General Manager

3 out of 5
Not a bad place to stay for the money, but it definitely is lacking in several areas. Our shower didn’t have a shower curtain and the ceiling is very thin, because we heard every step that was being made above us. This place definitely needs a little more upkeep

Posted by , from ASHEBORO on Jun 20, 2022

Was this review helpful to you?
2 out of 5
Very disappointed in the room itself. Had time permitted it I'd have changed rooms. I was in room 108 there was a hole in the window that looked like a bullet hole. The microwave had food in it the shower water looked flintish until I let it run for a few minutes. The floor could've been mopped better. Towels and toilet paper weren't stocked. When I brought it to the front desk's attention they were very helpful.

Posted by on May 15, 2022

Was this review helpful to you?
2 out of 5
Had to go and get towels and there was trash between the bed and the night stand

Posted by , from WOODBRIDGE on Oct 27, 2021

Was this review helpful to you?
Comment from Hotel Management

Nov 1, 2021 by General Manager

Dear Timothy, Guest feedback is our primary catalyst for effective change, so thank you for sharing. It is regrettable that our housekeeping efforts were not satisfactory during your visit, and we've brought this to the attention of our team so improvements can be made immediately. That being said, please know that we are not servicing occupied rooms at this time, so any essentials needed must be retrieved from the front desk. Once it's deemed safe to do so, we will resume our usual practices. Thank you for your time and all the best.

3 out of 5
There were “water bugs” (huge) in our room. Some of the staff was kinda rude. It was a ok hotel but probably won’t stay there again

Posted by on Sep 12, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 18, 2021 by Kajal Patel - General Manager

Thank you for sharing your experience at Red Lion Inn and Suites Fayetteville Cross Creek Mall. We understand that your expectations was not met during your stay with us. I took a look at our communication log to see if there was a complaint from you as we would have loved to switch your room for you. We recently took over the hotel and are working on improving in all of our departments. Your feedback is integral to our ability to continue to improve our service and will be passed on to our staff. Thank you again for your time and come visit us again soon!

1 out of 5
They took

Posted by on Jun 23, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 23, 2021 by Guest Relations

Thank you for sharing your experience at Red Lion Inn and Suites Fayetteville Cross Creek Mall. Your feedback is integral to our ability to continue to improve our service. Your feedback will be shared with the appropriate team members so that we are able to better our hotel operations for the future. Thank you again for your time.

4 out of 5
Need breakfast at 6 not 7.

Posted by on Apr 21, 2021

Was this review helpful to you?
Comment from Hotel Management

Apr 21, 2021 by Troy D Billups

With the increased concern of the spread of COVID-19 and the health & safety of guests and employees being of utmost importance, many hotels have made the difficult decision to discontinue or modify certain services, including food and beverage; use of pool; and daily housekeeping. Caring and dedicated staff will continue to do its best to make your stay as comfortable as possible and hope to welcome you soon. Your business, as always, is sincerely appreciated, Red Lion Inn & Suites Fayetteville Cross Creek Mall

4 out of 5

Posted by on Apr 18, 2021

Was this review helpful to you?
Comment from Hotel Management

Apr 28, 2021 by Troy D. Billups

Thank you for sharing your experience at Red Lion Inn and Suites Fayetteville Cross Creek Mall. We are delighted to see that you had a nice stay. We take great pride in meeting your expectations and strive to improve on every visit. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

2 out of 5

Posted by on Mar 23, 2021

Was this review helpful to you?
Comment from Hotel Management

Apr 2, 2021 by Guest Relations

Thank you for sharing your experience at Red Lion Inn and Suites Fayetteville Cross Creek Mall. Your feedback will be shared with the appropriate team members so that we are able to better our hotel operations for the future. Thank you again for your time and come visit us again soon!

4 out of 5
Very clean, bed as very comfortable. It is pretty basic, but goo dfor thosea who just need a clean place to get some sleep.

Posted by , from Jefferson, IA on Sep 30, 2020

Was this review helpful to you?
Comment from Hotel Management

Sep 30, 2020 by Troy D. Billups

Thank you for sharing your experience at Red Lion Inn and Suites Fayetteville Cross Creek Mall. We are delighted to hear that you had a great stay. We take great pride in meeting your expectations and strive to improve on every visit. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

About the Quality Inn near Ft. Bragg

Location 562 Cross Creek Mall, Fayetteville, NC 28303

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 30 to April 30:

  • Swimming pool

Property Features

Quality Inn near Ft. Bragg offers its guests a fitness center and a seasonal outdoor pool. There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite 24-hour business center. The business-friendly Quality Inn near Ft. Bragg also features a garden, a picnic area, and coffee/tea in a common area. Free self parking is available. Smoking is allowed in designated areas at this Fayetteville hotel.

  • 1 building
  • 129 guestrooms or units
  • 3 levels
  • Built in 1989
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Fayetteville Station (8.2 km / 5.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn near Ft. Bragg offers 129 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's pool is open from Memorial Day to Labor Day.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 35 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and mobile payments. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • Mobile payments
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Fayetteville
  • Fairfield Inn Marriott Fayetteville
  • Fayetteville Fairfield Inn
  • Fairfield Fayetteville
  • Fairfield Inn Marriott Cross Creek Mall Hotel Fayetteville
  • Fairfield Inn Marriott Fayetteville Hotel
  • Red Lion Inn Fayetteville Cross Creek Mall
  • Red Lion Inn Cross Creek Mall
  • Red Lion Fayetteville Cross Creek Mall
  • Red Lion Cross Creek Mall
  • Hotel Red Lion Inn & Suites Fayetteville at Cross Creek Mall
  • Red Lion Inn Suites Fayetteville Cross Creek Mall
  • Fairfield Inn
  • Fairfield Inn by Marriott Fayetteville
  • Quality Inn
  • Quality Ft Bragg Fayetteville
  • Quality Inn near Ft. Bragg Hotel
  • Quality Inn near Ft. Bragg Fayetteville
  • Quality Inn Owatonna Near Medical Center
  • Quality Inn near Ft. Bragg Hotel Fayetteville
  • Red Lion Inn Suites Fayetteville at Cross Creek Mall

You should know

  • The seasonal pool will open September 30 and close May 01.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing http://www.travelocity.com/Fayetteville-Hotels-Quality-Inn-near-Ft.-Bragg.h26006-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Fayetteville-Hotels-Quality-Inn-near-Ft.-Bragg.h26006-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Fayetteville-Hotels-Quality-Inn-near-Ft.-Bragg.h26006-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.