Find a Hotel in Downtown San Jose del Cabo

"Arrived around 12:30 and could not get our room till 3:00 which was ok. But we were checked in at 12:30 and when 3:00 came around we had to find our own room. Which was a bit confusing. We had to call the front desk to get room amenities that never showed up at all during our stay. We were asked to leave a restaurant at lunch because we were told we were in violation of the dress code. This is fine but we were already seated at the time. We felt we were not dressed any different than anyone else. This was a pool side restaurant. We felt uncomfortable and left the property to have our lunch at the marina. The entertainment staff (in our opinion) pokes fun at guest it’s all in fun but makes us uncomfortable. Thousands of people pass through the resort every year, most will never return, we will be one of them "

"Great location. Wonderful pool area and beds were quite comfortable. Service was friendly and the free use of e-bikes was a bonus."

"Despite promising to be accommodating to my diet, they failed repeatedly to properly mark the food in the buffet, so I constantly had to ask staff which foods were safe for me to eat. The rooms were also not cleaned unless you left at 8am on the dot. "

"Stayed for 10 days. Expedia reps were super helpful. Breakfast was the same everyday but good/fresh. Pool lunch menu was limited, would have liked healthier options to eat by the pool. Zero interest in frozen hotdogs and burgers. Buffet lunch was good and had things like fresh ceviche. Japanese restaurant was for sure the best hands down. The a la carte menu was great with fresh tuna sashimi and the Tapanakyi table was super fun. Beach is super quiet with clean sand. Same compliant about the pool chairs, they really need actually chairs than just loungers as it’s super limited. 10 days and 4 adults and we barely ever all sat together. Very weird there’s no chairs on any of the room patios, only the oceanfront so everyone brings out the room chairs. Only one bar at the pool, no swim up, so that was a little annoying or else you had to wait for a server and that could be a bit slow as there was only a couple. LOVED the beach fires at night with a singer or a musician for a couple of hours. The grass area near the pool is a waste of space and could be used better. Coffee shop drinks super good, skip the gelato at 110MXN and go to buffet for soft serve. Id try to get a room that didn’t face the road as it’s loud traffic but wasn’t a big deal. They buffet staff was oddly strict about all members had to be present to get a table, even when the restaurant was not nearly full. I would recommend the hotel as it’s quiet, laid back and smaller than others just needs some touch up’s. "

"The staff is amazing. Friendly, hardworking and dedicated to making our stay memorable. Shout out to Renee at the buffet, always finding us a table for two, Ana Fuentes, the host at The Steakhouse for her kindness and to Erik at The Krystal, for making it a memorable dinner experience. "

"The property itself was nice and we enjoyed the ability to swim at its beach. Unfortunately the service was poor - it was challenging to get room service or have someone come pick up our dishes when they said they would. At check-in, they did not provide us with the bottle of wine that was included with our hotels.com booking. We called and asked for it, the front desk said they’d said it up, but they never did. The views at the property were great (lots of whale sightings) and great sunsets, but as with most all inclusives the food was just not great. "