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Viceroy Los Cabos

Property class: 5 and above
5-star beachfront resort near Costa Azul Beach

Choose dates to view prices

Photo gallery for Viceroy Los Cabos

View from room
Property video
On the beach, white sand, beach cabanas, sun loungers
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Paseo Malecon San Jose Lote 8, Zona Hotelera, San José del Cabo, BCS, 23405
  • Place, San Jose's Estuary and Bird Sanctuary
    ‪1 min walk‬
  • Place, Playa Hotelera
    ‪7 min walk‬
  • Place, Plaza Mega Comercial Mexicana
    ‪9 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 2 Double Beds, Ocean View

  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View | View from room

Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

  • Ocean view
  • 1604 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Resort View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite, Resort View

10.0 out of 10
Exceptional
(1 review)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite, Partial Ocean View

  • Partial ocean view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(17 reviews)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Partial Ocean View

8.6 out of 10
Excellent
(10 reviews)
  • Partial ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (with Butler Service)

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Suite, 1 King Bed, Ocean View (with Butler Service)

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 1302 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View (with Butler Service)

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Suite, 1 Bedroom, Partial Ocean View (with Butler Service)

  • Partial ocean view
  • 1302 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View (2 King Beds, Butler Service)

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Suite, 2 Bedrooms, Ocean View (2 King Beds, Butler Service)

  • Ocean view
  • 1604 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

Villa, 4 Bedrooms (Waterside with Nanny Bedroom) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

  • Ocean view
  • 6633 sq ft
  • 4 bedrooms
  • Sleeps 10
  • 3 Double Beds and 3 King Beds

View all photos for Penthouse, 5 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

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Penthouse, 5 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

  • Ocean view
  • 7500 sq ft
  • 5 bedrooms
  • Sleeps 10
  • 4 Queen Beds and 3 King Beds

View all photos for Room, 3 Bedrooms (Waterside Casita with Villa Host)

View from room

Room, 3 Bedrooms (Waterside Casita with Villa Host)

  • Ocean view
  • 3575 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Junior Suite, Ocean View (Plunge Pool and Butler Service)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite, Ocean View (Plunge Pool and Butler Service)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Resort View (Plunge Pool and Butler Service)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite, Resort View (Plunge Pool and Butler Service)

8.0 out of 10
Very good
(1 review)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Partial Ocean View (Plunge Pool and Butler Service)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite, Partial Ocean View (Plunge Pool and Butler Service)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

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Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 5 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

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Villa, 5 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

  • Beach view
  • 7235 sq ft
  • 5 bedrooms
  • Sleeps 10
  • 4 Double Beds and 3 King Beds

View all photos for Suite, 2 Bedrooms, Ground Floor (Villa Host Service, Airport Transfer)

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Suite, 2 Bedrooms, Ground Floor (Villa Host Service, Airport Transfer)

  • Beach view
  • 2511 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 3 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

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Suite, 3 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

  • Beach view
  • 4724 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Double Beds

View all photos for Penthouse, 1 Bedroom, Ocean View (Villa Host Service, Airport Transfer)

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Penthouse, 1 Bedroom, Ocean View (Villa Host Service, Airport Transfer)

  • Ocean view
  • 4144 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 4 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

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Suite, 4 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

  • Ocean view
  • 4488 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

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About the neighborhood

San José del Cabo

Beachfront retreat .Within a 15-minute walk of this Zona Hotelera resort, you'll find Playa Hotelera and Plaza Mega Comercial Mexicana. Punta Sur Golf Course and San Jose Estuary are also within 2 miles (3 km).
View more Resorts in San José del CaboOpens in a new window

What's nearby

  • San Jose's Estuary and Bird Sanctuary - 1 min walk - 0.0 miles
  • Playa Hotelera - 7 min walk - 0.4 miles
  • Plaza Mega Comercial Mexicana - 9 min walk - 0.5 miles
  • Costa Azul Beach - 3 min drive - 1.7 miles
  • Club Campestre Golf Course - 3 min drive - 1.5 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 17 min drive

Restaurants

  • ‪Panchos - ‬6 min walk
  • ‪Zài - ‬6 min walk
  • ‪Javier's - ‬6 min walk
  • ‪Zafiro - ‬6 min walk
  • ‪Café Solaris - ‬6 min walk

About this property

Viceroy Los Cabos

5-star beachfront resort near Costa Azul Beach
Some rates at Viceroy Los Cabos are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Viceroy Los Cabos you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Beaux Arts resort also offers a children's pool, a hot tub, and a steam room.

This 5-star San José del Cabo resort is smoke free.

  • 189 guestrooms or units
  • 6 levels
  • 8 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 64000 sq ft of conference space
  • 5946 sq m of conference space
  • Built in 2015
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Viceroy Los Cabos offers 189 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Tempur-Pedic beds feature down comforters and premium bedding. 65-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This San José del Cabo resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 50 for adults and USD 20 to 50 for children
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Beach yoga
  • Children's club
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 65-inch LED TV with premium satellite channels
  • Netflix

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 200
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 200

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 13 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 for adults, and USD 20 to 50 for children
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 200 (subject to availability)
  • Late check-out fee: USD 200 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

This property charges a USD 15 service fee per room service order.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Mar Adentro Cabos Hotel San Jose del Cabo
Mar Adentro Cabos Hotel
Mar Adentro Cabos San Jose del Cabo
Mar Adentro Cabos
Mar Adentro Cabos Los Cabos/San Jose Del Cabo
Viceroy Los Cabos Hotel San Jose del Cabo
Viceroy Los Cabos Hotel
Viceroy Los Cabos San Jose del Cabo

Frequently asked questions

How close is Viceroy Los Cabos to the airport?

Viceroy Los Cabos is 12.8 mi (17-min drive) away from the Los Cabos Intl. Airport (SJD) airport, the closest popular airport to the property.

How much does it cost to stay at Viceroy Los Cabos?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at Viceroy Los Cabos on May 3, 2026 start from $639, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Viceroy Los Cabos have an airport shuttle?

Airport shuttle services are not available at Viceroy Los Cabos.

How close is Viceroy Los Cabos to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Viceroy Los Cabos offer free breakfast?

Free breakfast isn’t offered at Viceroy Los Cabos, but cooked-to-order breakfast is offered for a fee of between USD 25 and 50 for adults, USD 20 and 50 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Viceroy Los Cabos?

No, there is no casino at this resort.

What time is check-in at Viceroy Los Cabos?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs USD 200 (subject to availability).

Is there free parking at Viceroy Los Cabos?

This resort offers free extended parking.

Does Viceroy Los Cabos have a pool?

Viceroy Los Cabos features 5 outdoor pools and a children's pool.

Does Viceroy Los Cabos have a restaurant?

There are 4 onsite restaurants, offering options like Mexican cuisine, ocean views, and al fresco dining.

Does Viceroy Los Cabos have a spa?

This resort has a spa, which features Swedish massages, body wraps, and aromatherapy.

How close is Viceroy Los Cabos to downtown San José del Cabo?

Viceroy Los Cabos is 1.3 mi away from San José del Cabo.

Viceroy Los Cabos Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 761 out of 1006 reviews
Rating 8 - Good. 121 out of 1006 reviews
Rating 6 - Okay. 46 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 49 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Harrison

Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool property. We’ve had dinner here many times but they now have a DJ in the middle of the property 6-10pm. Little much after a long day of travel.
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff throughout our stay
Stayed 4 nights in Jan 2026

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2026

8/10 Good

Michael

Stayed 3 nights in Dec 2025

6/10 Okay

Julie

Stayed 4 nights in Jan 2026

8/10 Good

Marilyn, Vancouver

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were excellent. View was fantastic. The elevators were not working properly, waiting 10 to 15 minutes at our floor then walk down 5 flights of stairs. There is a difference between paying for an expensive item and feeling like you have been ripped off. We felt for the cost of food and drink was a rip off. $25. US dollars for 4 oz glass of Mexican wine, and $14. US for a bottle of water we felt was unreasonable. It was an experience however we will not be back.
Stayed 2 nights in Jan 2026

4/10 Poor

Shannon

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We recently stayed at the Viceroy Los Cabos and found the property to be absolutely beautiful. The architecture and design are stunning, and the views are truly breathtaking—definitely one of the highlights of our stay. That said, there were a few areas that could be improved. Unfortunately, the food did not meet our expectations, especially given the level and price point of the resort. Additionally, while the main room was comfortable, the pull-out bed/couch provided for our son was very uncomfortable—you could clearly feel the springs, which made it difficult for him to get a good night’s sleep. We also found that activities on the property were quite limited. There was little to do during the day, particularly for families traveling with children. Because of this, the resort may be better suited as an adults-only property, as there is not much offered to keep kids engaged. Overall, the Viceroy Los Cabos is visually stunning and peaceful, but guests traveling with children or those looking for more activities and stronger dining options may want to consider these factors when booking.
Stayed 6 nights in Dec 2025

10/10 Excellent

Tanya

Stayed 2 nights in Dec 2025

10/10 Excellent

Dexter Dwayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service, Beautiful property. Juan at Awacate went above and beyond.
Stayed 4 nights in Dec 2025

10/10 Excellent

Melissa

Stayed 3 nights in Dec 2025

10/10 Excellent

Arabel

Stayed 3 nights in Dec 2025

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Esperanza at the Front desk made our stay truly memorable. She worked with me to make sure that our accommodation was perfectl which in turn made our stay truly memorable.
Stayed 5 nights in Dec 2025

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Esperanza at the Front desk made our stay truly memorable. She worked with me to make sure that our accommodation was perfectl which in turn made our stay truly memorable.

10/10 Excellent

Ferdinand

Liked: Cleanliness, property conditions & facilities
Great clean nice and very spacious Penthouse flat. Comfortable, big kitchen & fully equipped.
Stayed 4 nights in Dec 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views and amenities, amazing staff. We will be back. This place was amazing
Stayed 7 nights in Dec 2025

10/10 Excellent

GREGG

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food Service & Accommodations great!
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and the room was awesome! Food on premise was also very good, but expensive
Stayed 5 nights in Dec 2025

10/10 Excellent

Abhinav

Stayed 5 nights in Dec 2025

10/10 Excellent

Feiwan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really good experience
Stayed 1 night in Dec 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time and was so sad to leave!
Stayed 3 nights in Dec 2025

10/10 Excellent

Suzan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you to all staff at Viceroy , you all were curious , hard working, smily , friendly wonderful people . Rosa and Misiyeel especially . Clean . Food was amazing Thank you
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin and Dagmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viceroy is a beautiful architect designed hotel. The staff is incredibly helpful, our room was superior with king bed, couch and dining area. We enjoyed the plunge pool. Lunch at the beach was amazing, very fresh ingredients. Only FYI is if you need an uber, you have meet them at street level.
View from our room.
Stayed 4 nights in Dec 2025

10/10 Excellent

Xiaojun

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

4/10 Poor

Emma, Arlington

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Viceroy hotel which is now owned by Hyatt, has somewhat changed lowered its standards but kept the same or even higher price tag! I frequent this hotel in Beverly Hills, so I’m a custom to the price tag and services it offers. This trip I took all my girls, lol, wife daughter mother -in law God mother and they had a wonderful time. The staff at the entrance those guys are amazing the car pick up drop off and valet service is awesome, the hotel check is wasn’t bad, the part I had a prblm with is that people tend to judge a book by its cover, or should I say a hint of prejudice going on with the staff or perhaps it’s the way things go I’m not sure. I went to buy a drink and the waiter explained to me tht hey this drink is very expensive even wanted to show me how much it cost per drink, lol, okay we’re on vacation we’ve prepared for everything, I noticed he didn’t others hmmm then later on at the dinner restaurant on the rooftop the reservation was mad by our private butler and they wouldn’t give us preferred seating, even after the reservation was made for preferred seating, but the dinner food was amazing the steak and the beef was tender and succulent awesome job chef!!!!! The pool was clean everyday the breakfast was delicious the overall staff was very courteous! A few bad apples can ruin it tho. The location is good construction goin on around it, I had a chance to play golf at Puerto Golf Club give it shot if you enjoy golf! It’s worth the price tag!
Stayed 4 nights in Nov 2025