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4.0 out of 5

"Todo es de lo mejor muy bonita experiencia el hotel y los servicios de lo mejor " More

By a verified traveler on Mon 12 Apr 2021

Hotel Description

3.5-star beachfront property near Palmilla Beach

On the beach

Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Plaza Mega Comercial Mexicana and San Jose del Cabo Art District. Palmilla Beach and Los Cabos Convention Center are also within 3 miles (5 km).

All-inclusive

This smoke-free property features free water park access, a full-service spa, and 7 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and waterslide.

Free WiFi, balconies

The 390 guestrooms have LED TVs with cable channels and offer free WiFi and free minibar items. Other amenities include balconies, room service, and coffee/tea makers.

Deluxe Room, Balcony Free Wi-Fi

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$334* Per night/room May 29 - May 30

Deluxe Room Single Occupancy

Bed Count 1 King Bed Maximum Occupancy 1 Max

Deluxe Room, 1 King Bed,Jetted Tub, Ocean View Free Wi-Fi

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deal of the day!

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room Sleeps 5 Free Wi-Fi

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, Balcony, Ocean View Free Wi-Fi

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Royal Solaris Los Cabos & Spa - All Inclusive ratings based on 25 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royal Solaris Los Cabos & Spa - All Inclusive

Everyone (16) Couples (2) Family (6)
1 out of 5
Sad to say that we had personal property stolen from the area of the adult pool. The location was extremely loud during the day with the many children in the location. It was so bad we checked out on the 7th, 2 days after the start of our vacation and had to find another location. After contacting Travelocity to advise, they never turn my calls, emails or contact and we were charged for the entire 7 days stay, in spite of writing a formal complaint to the hotel manager upon checking out

Posted by on Apr 13, 2021

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Comment from Hotel Management

Apr 15, 2021 by Hoteles Solaris los Cabos.

Dear guest, thank you for taking the time to share your valuable feedback with us, which contributes greatly to our improvement. It is unfortunate that you were left with this perception and while neither you nor we have sufficient elements to determine exactly what happened in this case we can assure you that our guest's satisfaction is our number one priority. Your experience and concerns were attended while you were on property. Concerning the refund of early departure, it is important to mention that the travel agency is independent from our entire operation. Thank you once again for your feedback, it is our best source of guidance when implementing strategies aimed to gain our guests complete satisfaction. We remain at your service,

5 out of 5
Todo es de lo mejor muy bonita experiencia el hotel y los servicios de lo mejor

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 12, 2021 by Royal Solaris los Cabos.

Estimado huésped, gracias por elegir Royal Solaris los Cabos para pasar sus vacaciones. Nos complace mucho leer que disfrutó de su estancia con nosotros. Todo nuestro equipo trabaja muy duro para poder ofrecer experiencias memorables a nuestros huéspedes y saber que logramos eso con ustedes nos motiva mucho a seguir ofreciendo el servicio por el que somos reconocidos. Esperamos que nos visite de nueva cuenta muy pronto. Será un placer estar a su servicio nuevamente. Cordialmente,

5 out of 5
Carrie and the rest of the staff was wonderful from checking inn all until end of my stay.. made Birthday vacation very memorable!! I will be definitely coming back. They are also doing updates so it was a little dusty in the area they were updating but nothing too bad..

Posted by on Dec 19, 2020

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Comment from Hotel Management

Dec 19, 2020 by Royal Solaris los Cabos.

Dear guest, we appreciate the time you took to share your experience with us, we want to say that we are proud to read your good comments about your stay. Our staff works really hard to make every single one of our guests feel at home and make sure they have an amazing experience, be assured that we will congratulate our staff for the excellent work they performed. We truly hope to have the honor of welcome you back soon so you can continue to enjoy our resort. Best Regards,

4 out of 5
Very relaxing hotel super clean. Wish they had more variety of food. They have 2 restaurants that are reservation only which is tough to do when on vacation maybe limit it to only 1 if anything. otherwise the hotel was very nice and quit great place to relax.

Posted by on Nov 14, 2019

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Comment from Hotel Management

Nov 14, 2019 by Guest Services

Dear Value Guest, It was great to have had you here and we thank you for your feedback. We are happy you were able to enjoy many aspects of your stay with us and make sure your comments regarding the food are taken into consideration in order to improve. Thank you.

4 out of 5
Not being able to play in the ocean at the beach front resort was kind of pointless and my wife didn’t find the food to be great. But the property was gorgeous and the staff was amazing.

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 14, 2019 by Guest Services

Dear SH, We appreciate your review! We are so glad you enjoyed the resort, and we pride ourselves on thoroughly excellent customer service.

5 out of 5
This hotel was perfect! Couldn’t have found a better one. I am very satisfied with my stay! Would definitely recommend and and come back!

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 6, 2019 by guest services

Thank you for the positive review. We are glad that you enjoyed your overall stay at our hotel. Guest comfort is our #1 priority. Indeed, we strive to provide top notch service to all of our guests and we are glad to have surpassed those expectations. We look forward to welcoming you back to our hotel soon.

4 out of 5
Service was excellent. The Events team leaves at 5pm and music stops, they need a new events team and music playing for everyone in the pool.

Posted by on May 1, 2019

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Comment from Hotel Management

May 1, 2019 by guest services

It was great to have had you here and we thank you for your feedback.This review has been brought to the attention of all contributing departments. We appreciate your kind comments regarding the level of service you received while here. Our team is always available to assist should you have any concerns and we hope to have the chance to welcome you back so we may win you over completely. Thank you.

5 out of 5

Posted by on Apr 15, 2019

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5 out of 5
Vanessa met us at the door and took care of us throughout our vacation! Vanessa was awesome, made the trip special!!!!

Posted by , from Seattle, Wa on Apr 5, 2019

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Comment from Hotel Management

Apr 5, 2019 by guest services

Dear Erin, It was great to have had you here and we thank you for your feedback. We are happy you were able to enjoy many aspects of your stay with us and appreciate your kind comments regarding the level of service you received while here. Our team is always available to assist should you have any concerns and we hope to have the chance to welcome you back so we may win you over completely. Thank you.

5 out of 5
The hotel is a great choice. The room was very big, great shower and amazing beds full of pillows. The staff is super friendly and always ready to assist us with any kind of information. The pools are amazing and it was great to have a adults only pool with jacuzzi. The location is walking distance to a big supermarket (15 min) or 30 min to san jose downtown (do not miss that! Cute and different). Meals are fantastic with lots of options for kids and adults. American and mexican food all day long in different locations and restaurants, pizza place by the pool, ceviche all day long, almost 50 different types of drinks in all the bar and the have a pool bar. The sitting down restaurants are great choise and be sure to make reservations to all of then during your stay.

Posted by , from Rio de Janeiro, Brazil on Mar 31, 2019

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Comment from Hotel Management

Mar 31, 2019 by GUEST SERVICES

Thank you for your kind review, I'm sure it will serve as very helpful for those considering a stay with us. I'm thrilled you found so much to enjoy during your stay from comfortable clean rooms, great food to top notch service. Thank you for recognizing our entire team on the outstanding service they provide. Glad you had a great time and enjoyed all that we have to offer. We are proud to see you consider us a perfect choice and we look forward to having you back with us in the near future.

About the Royal Solaris Los Cabos & Spa - All Inclusive

Location Blvd San Jose Lote 10, San Jose del Cabo, BCS 23400

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Climbing wall
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Surcharge for room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Taxes included
  • A la carte dining included
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • All available beverages included
  • Climbing wall included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Offsite tours not included
  • Room service not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All meals included
  • Food and beverage restrictions apply
  • Minibar (all beverages included)
  • Room service during certain hours
  • All onsite activities, and facilities and equipment included
  • Theme parties included

Property Features

Royal Solaris Los Cabos & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Solaris Los Cabos & Spa - All Inclusive like a complimentary water park and a complimentary children's club. Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a children's pool, and an outdoor tennis court. Limited free parking is available on a first-come, first-served basis. This 3.5-star San Jose del Cabo property is smoke free.

  • 1 building
  • 390 guestrooms or units
  • 5 levels
  • 7 dining venues
  • 2 bars or lounges
  • Built in 2002
  • Buffet breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Los Cabos Intl. Airport (SJD) (15.4 km / 9.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Royal Solaris Los Cabos & Spa - All Inclusive offers 390 accommodations with free minibar items and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 11:30 AM.

Cafe Solaris - This beachfront buffet restaurant specializes in international cuisine.

Marco Polo - Overlooking the garden, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Panchos - Overlooking the garden, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Rosmarinus - This beachfront buffet restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Pizzalissima - This restaurant is located by the pool and specializes in pizza. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a complimentary water park, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Volleyball on site
  • Beach volleyball on site
  • Skydiving nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Playground on site
  • Beach yoga on site
  • Ecotours nearby
  • Fitness classes on site
  • Basketball on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for 1-2 guests per booking of 4 nights or more. The fee is USD 12 for each additional screening, and for guests staying 1-3 nights. PCR screening for COVID-19 is available (surcharge).

All guests, including children, are required to present a valid government-issued ID card at check-in

The credit card used to book the reservation must be presented by the cardholder at check-in.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Royal Solaris Los Cabos & Spa - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The hotel advises that room view requests made during booking are subject to availability at check-in.

All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 13 per person (one way)
  • Airport shuttle fee per child: USD 13 (one-way), (from 5 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Solaris Los Cabos All Inclusive All-inclusive property
  • Royal Solaris Los Cabos All Inclusive San Jose Del Cabo
  • Royal Solaris Los Cabos San Jose Del Cabo
  • Royal Solaris Los Cabos
  • Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
  • Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
  • Royal Solaris Los Cabos All Inclusive Hotel San Jose del Cabo
  • Royal Solaris Los Cabos All Inclusive San Jose del Cabo
  • Hotel Royal Solaris Los Cabos & Spa - All Inclusive
  • Royal Solaris Los Cabos All Inclusive Hotel
  • Royal Solaris Los Cabos All Inclusive
  • Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
  • Royal Solaris Los Cabos All Inclusive San Jose del Cabo
  • Royal Solaris Los Cabos Spa All Inclusive
  • Royal Solaris Los Cabos All Inclusive All-inclusive property
  • Royal Solaris Los Cabos All Inclusive

You should know

  • Royal Solaris Los Cabos & Spa - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.