"We loved the hotel,had not been there for over 10 years. Very clean friendly staff. Omar Guzman was great. He took care of all our needs. Especially l ... " More

By a verified traveler on Sun 07 May 2017

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Hotel Description

You can enjoy LED TVs with cable channels, and all 390 rooms feature balconies, WiFi, and coffee/tea makers. Minibars provide free refreshments, and room service is also available. Free bottled water, safes, and hair dryers are also available.

An all-inclusive stay in San Jose del Cabo awaits you at Royal Solaris Los Cabos & Spa - All Inclusive. Within a 20-minute stroll, you'll find Plaza Mega Comercial Mexicana and Punta Sur Golf Course. Highlights at this beachfront resort include 6 restaurants, 2 bars/lounges, and a full-service spa.

A day of pampering can include deep-tissue massages, hot stone massages, body wraps, and body scrubs along with access to the spa tub. The buffet restaurant, Cafe Solaris, serves international cuisine. For a drink, you can stop by the resort's own poolside bar. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite free water park and outdoor swimming pool. Business amenities include 3 meeting rooms, a conference center, and a 24-hour business center. Plus you'll find a fitness center, an outdoor tennis court, and a spa tub. Buffet breakfast is available for free. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Zona Hotelera resort, you'll be 5.8 km (3.6 mi) from Puerto Los Cabos Golf Club.

Deluxe Room, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$230 per night

Deluxe Room, Balcony, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed,Jetted Tub, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room Single Occupancy

Bed Count 1 King Bed Maximum Occupancy 1 Max

Family Room Sleeps 5

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Royal Solaris Los Cabos & Spa - All Inclusive ratings based on 128 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Great value

Pros: Friendly staff
Cons: Dinner was hit or miss. But breakfast and lunch great
Location: Visit downtown San Jose Del Cabo
We loved the hotel,had not been there for over 10 years. Very clean friendly staff. Omar Guzman was great. He took care of all our needs. Especially liked Josue at breakfast on the outside patio. I can't remember all the names. We liked Palma at Panchos. We really didn't meet anyone that was anything but polite and friendly. If you take the bus into town try Shooters, and Tropicana for seafood enchiladas. Great.

Posted by , from florida on May 7, 2017

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Comment from Hotel Management

May 10, 2017 by Guest Services

Thanks for staying with us. We appreciate your feedback!

2 out of 5

Mehh! There are better- BEWARE TRAVEL CLUB SCAM!'

It was OK but far from spectacular! WARNING: Don't get pulled into World Vacation Network Presentation- A scam- Google it. Said would be 90 min, turned into 3 hour pressure sell for $14k investment that might offer a 10-15% saving- HOTEL WILL OFFER SEVERAL DISCOUNTS FORVYOU TO ATTEND- NOT WORTH IT! Pros: More family friendly not as many spring breakers as others. Staff was friendly, had an issue with theft that was very equitably resolved (PUT ALL VALUABLES IN SAFE!) My hotel concierge - Iker - was very nice. Nice young children area and overall was fairly well maintained. Don't pay for special pirate or festival dinners! CONS: Older and small resort, food was mediocre to OK at best, service st Marco Polo was terrible and food not really much different than buffets. Cleaning of room was mediocre. Workout room was horrific, filthy dirty old decrepit equipment- what there was, hot smelly and small, would hate to have a forensic team in there! Alcohol was lowest of quality for non premier members. PRICE was more reasonable than others looked at so I guess you get what you pay for. Would recommend sail boat tour with snorkeling about $100 each but try to negotiate MUST REITERATE- Steer clear of Vacation club scam.

Posted by on Mar 20, 2017

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Comment from Hotel Management

Mar 23, 2017 by Guest Services

Thank you so much for your feedback and please accept my sincere apologies that your experience at the Resort was less than top. Any feedback we receive helps to make us better.

5 out of 5

No problems at all!!

Pros: everyone was very professional, prompt and efficient
Location: convenient to walk into town by the mercado and town center. Farmica's across the street along with nice restaurants and coffee shops.
Check in was a breeze, room ready on time. beautiful balcony view of the ocean. Bed was fine, not overly comfortable, but was not an issue. No tub if that bothers you. Shower had awesome pressure! Plenty of towels and a hairdryer and magnifying make up mirror. We ordered room service once because unfortunately we managed to catch the flu! It was the flu, no problems with food or water!!! Room service was very fast. $5 delivery charge, that's it!! Buffet has good food, nothing fabulous, but edible. Seems to be a lot of the same stuff everyday, not a ton of variety. The drink varieties make up for the food. They have a drink menu of like 30 different poolside drinks - all were very good! Plenty of pool chairs and beach chairs. You can go into the ocean up to your waist only due to sharp drop off, but that drop off also brings in good whale watching. They were so close to the beach, amazing to see. Nice evening shows, Michael Jackson tribute was surprisingly good. The resort is not huge, most of the outdoors stuff is in one general area. The hotel is u-shaped and the center of the 'u' is the pool/bar/restaurant areas. Nice beach for walks. Gym for working out and a hot tub. Everyone was very attentive and prompt if something was needed. Several english channels, mainly HBO movie channels but was sufficient. Never once were we asked about a timeshare, we never even heard the word! Restaurants were easy to reserve, call early, no issues.

Posted by , from WISCONSIN on Mar 11, 2017

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Comment from Hotel Management

Mar 12, 2017 by Guest Services

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Mother & Daughter trip!

Surprised my daughter on her reading week break from University. She loved Mexico and had an amazing time watching Whales frolic free in their natural habitat. The hotel was nice but could use some updates to the gym. The sides of the building that face out to adjacent hotels need to be cleaned up, u can see garbage from your balcony which isn't nice!

Posted by , from Oakville, Ont. Canada on Feb 28, 2017

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Comment from Hotel Management

Mar 2, 2017 by Guest Services

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Still friendly after all these years

Pros: Pancho's, Monte Carlo, breakfast, drink service, friendly staff, sunrises and sunsets, the beach
Cons: Availability of food for lunch. We found the pool lounge chairs the most uncomfortable we've ever tried to use.
Location: The equivalent of drug stores across the street, not much else.
We visited during a politically inopportune time, but the staff was wonderful. We had a bit of cool, windy weather that restricted outdoor activities but we knew that about January. I read all the comments about members being treated better. It didn't bother us at all. No, you wouldn't want to swim there unless you are a strong swimmer. I didn't see anyone in the water, but the beach was nice. There's really nothing to do nearby so you will want to book an activity. We just relaxed and tried to avoid the news. The specialty restaurants, whose menus change daily, are great, and all over the hotel they keep the drinks coming. Ordering Spanish coffee, made with A fiery flourish each evening in the lobby, is a must.

Posted by , from arizona on Feb 2, 2017

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Comment from Hotel Management

Feb 4, 2017 by Guest Services

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5

Excellent vacation

Pros: Resort location, cleanliness, great beach, nice lounge chairs, good drinks, great nighttime entertainment, decent food, awesome breakfast options.
Cons: The basic buffet food options are nothing spectacular. Not bad, just not great.
Location: Great location with wonderful beach. Nice mall across the road with good food options. Highly recommend going downtown to La Dolce Italian restaurant.
First off, I've been to lots of different resorts over the years so I can do an accurate comparison. This hotel was worth every penny I spent. It is beautifully kept up, the beach was immaculate, the staff was super friendly, it is well located, the room was very comfortable and I would go back there in a heartbeat. The breakfast was delicious every day with two omellette stations, fresh pancakes and donuts made all the time. I only ate at the lunch buffet or dinner buffet once each as we did the fresh, homemade pizzas at the beach each day for lunch and then ate out on the town for dinner two nights. Loved the ice cream they let you self serve every day at the lunch buffet area.The hotel has entertainment every night in the bar lobby and lots of people dance and have fun. The Michael Jackson review was really well done considering it is HOTEL entertainment. Don't expect Broadway, but for a hotel to put on such a show was really super well done, especially the video portion of it. The drinks were all really good and although not top shelf liquour, which I did NOT expect for the price, they were plentiful and there was hardly a wait at the bars. Usually NO wait and the waitstaff on the beach kept them coming freely. Give them a bit of a tip, and they will REALLY wait on you hand and foot. We also ate at the Marco Polo restaurant there on their French night and their Italian night. French night was much better. Also, order bacon at breakfast from your server! SO good!

Posted by , from Council Bluffs, Iowa on Jan 8, 2017

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Comment from Hotel Management

Jan 11, 2017 by Guest Services

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4 out of 5
Very good hotel to spend some vacation, no complaints about it, good food, excellent stuff.

Posted by on Oct 31, 2016

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Comment from Hotel Management

Oct 31, 2016 by Guest Services

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

1 out of 5

The internet paints a beautiful picture.

Everything about this place was horrible. The food was leftovers. They served potatoes in EVERY KIND of way daily. All of the breakfast meals were watered down. Lobby lounging with a soft cocktail and snack was not allowed. I went on a timeshare tour and they stated that if you purchase a timeshare, you'll get treated better. I.e. Premium alcohol, better choice of foods, nicer towels, and a delightful scent when you enter your suite. I basically took it as them saying "all inclusive" means exactly what you think it shouldn't...garbage!!! I definitely would never go back for recommend my worst enemy to stay there.

Posted by , from austin tx on Aug 17, 2016

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Comment from Hotel Management

Aug 20, 2016 by Social Media Manager

Thank you for your comments. We are sorry to read about the inconvenience you experience at our hotel. Please know that we take comments like yours seriously and that we have addressed them with the respective department, as we strive to provide a seamless experience to all of our guests. We hope that you will give us another chance to provide with a great experience and please let us know if we can be of any assistance in planning a future stay. We promise that it will be nothing short of amazing.

5 out of 5

Very nice and complete all inclusive hotel.

Pros: Is a hotel that has activities and environments for every age. We loved the resting area with the pool and jacuzzi just for adults.
Cons: More restaurant tables for lunch time.
Location: Close to cabo San Lucas around 25 to 30 min. Shopping centre and pharmacy in front of the hotel or just 20 min walk or 3 min public bus a supermarket.
We wanted to have so time to celebrate our anniversary by resting and having a relax time. When we booked this hotel we were a little worried after reading the reviews. But I must say we didn't experienced anything of what was written. Staff of the hotel were amazing, very helpful and friendly. We want to thank you all of them for making our stay fantastic. Of all of them we want specially to mention Fabiola and Paola. Thank you for all that extra details you did to make of our celebration an unforgettable one!!! Food was delicious. Lots of variety and plenty to choose of. The hotel overall is well kept, lots of different environments to enjoy. Room was comfortable with an awesome view of the pool and sea. Balcony in your room gives you a space also to enjoy. Beach is clean and not crowded. Although there are signs warning about the risk of swimming in the sea you can still enjoy entering it a few meters.

Posted by , from Edmonton, Canada. on Aug 17, 2016

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Comment from Hotel Management

Aug 20, 2016 by Social Media Manager

Thank you for the outstanding review. We are so glad that you enjoyed your entire stay at our hotel and that we were able to make your vacation all that more special and customized. It's the little things that count and we are glad that you noticed. We will make sure to let our entire staff know that they contributed to a memorable experience, specially Fabiola and Paola! We look forward to seeing you again soon and please let us know if we may be of any assistance in planning a future family vacation.

3 out of 5

You cannot swim here.

Concierge lied a lot....no lobster breakfast and no steak at the party...boat will not take you to Lovers Beach Drink service outstanding!!!!!!! Birds walking in food...not quality food. Beach was clean, but you cannot swim here.

Posted by on Jun 19, 2016

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Comment from Hotel Management

Jun 23, 2016 by Social Media Manager

Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. I would love to have you come back and give us another chance to prove that this is not usual for our hotel. Regards,

About the Royal Solaris Los Cabos & Spa - All Inclusive

Location Blvd San Jose Lote 10, San Jose Del Cabo, BCS 23400

All-inclusive Details

Gratuities and taxes
Gratuities and taxes are included.

Not included

  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours

Food and beverages

  • All meals, snacks, and beverages included
  • Room service during certain hours

Kids' club

  • Supervised activities for children between 4 and 12 years old

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment
Land activities

  • Climbing wall
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Property Features

Royal Solaris Los Cabos & Spa - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Solaris Los Cabos & Spa - All Inclusive like a complimentary water park and a complimentary children's club. Free breakfast is served. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is available in public spaces for a fee. This all-inclusive resort also offers an outdoor pool, a children's pool, and an outdoor tennis court. Self parking and valet parking are free.

  • 1 building
  • 390 guestrooms or units
  • 5 levels
  • 6 dining venues
  • 2 bars or lounges
  • 2 conference rooms
  • Built in 2002
  • Buffet breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free water park access
  • Children's pool
  • Waterslide
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking
  • Airport: San Jose del Cabo, Baja California Sur (SJD-Los Cabos Intl.) (21 km / 13.1 mi)

Room Amenities

Royal Solaris Los Cabos & Spa - All Inclusive offers 390 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Pizzalissima - This restaurant is located by the pool and specializes in pizza. Open daily.

Cafe Solaris - This beachfront buffet restaurant specializes in international cuisine. Open daily.

Panchos - Overlooking the garden, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Marco Polo - Overlooking the garden, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Guests are served free buffet breakfast.

Rosmarinus - This beachfront buffet restaurant specializes in international cuisine and serves lunch and dinner.

Nearby Activities

An outdoor tennis court and a water park with waterslides are featured at the resort. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a steam room and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Playground on site
  • Beach yoga on site
  • Fitness classes on site
  • Basketball on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a spa tub and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The hotel advises that room view requests made during booking are subject to availability at check-in.

All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund. For more details, please contact the office using the information on the reservation confirmation received after booking.

  • Debit cards not accepted

Fees

The charges below are included in your overall room price:

  • Resort fee

 

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

  • Fee for in-room wireless Internet: USD 8 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 8 per day (rates may vary)
  • Airport shuttle fee: USD 13 per person (one way)
  • Airport shuttle fee per child: USD 13 (one-way), (from 5 to 12 years old)
  • Late check-in fee charged for check-in between 11 AM and 5 PM

Hotel Names

  • Royal Solaris Los Cabos All Inclusive
  • Royal Solaris Los Cabos All Inclusive San Jose Del Cabo
  • Royal Solaris Los Cabos San Jose Del Cabo
  • Royal Solaris Los Cabos

You should know

  • Royal Solaris Los Cabos & Spa - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • The total price shown includes a resort fee.

Promotions

Father's Day Promotion

Book a stay in any room and rate category for travel that includes June 18, 2017 and enjoy Father's Day activities and competitions at the main pool.


Full details at check-in. Offer subject to availability. Other restrictions and blackout dates may apply.

Independence Day of the United States Promotion

Book a stay in any room and rate category for travel that includes July 4, 2017 and enjoy participation in Independence Day celebrations including 3-legged races, swimming activities, tug-of-war games, an American Super Star Show in the Tehuacan Theater, and all-day American snacks and pool bar access.


Full details at check-in. Offer subject to availability. Taxes and gratuities may not be included. Other restrictions and blackout dates may apply.

Clothing Donation Program
Guests can bring a clean item of clothing in good condition to the front desk during their stay and the hotel will deliver the clothing to local families in need.

USD 500 Resort Credit Offer

Book a minimum 3-night stay December 18, 2016 - December 18, 2017 in any room or rate category, for travel December 18, 2016 - December 18, 2017, and receive USD 500 in resort credit coupons for use on specified services.


Resort credit and redemption details provided at check-in. Taxes and gratuity may not be included. Listed services and products are not a part of the All-Inclusive program. Minimum purchase amount required. Resort credit coupons cannot be applied towards room rate or tax. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.