"This hotel was absolutely wonderful. The service was great, they went above and beyond. The staff at the beach the concierge We loved that we cou ... " More
On the beach
Stay at this San Jose del Cabo property and you'll be within half a mile (1 km) of Desert Park Natural Reserve and 2 miles (3 km) of Cabo Real Golf Course. Chileno Beach and Palmilla Beach are also within 6 miles (10 km).
All-inclusive
This all-inclusive property features a private beach, a full-service spa, and 6 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities.
Jul 8, 2022 by Guest service center management
Dear Thomas, Thank you to share with us your comments about your most recent hosting experience. We are sorry that this has been your perspective of the services that our hotel offers. We would like to tell you that every day our team carries out cleaning days to guarantee the maintenance of all areas within our hotel, however the pool area is outside, so some elements such as the weather can impact some areas. Without a doubt, we will share your comments with the managers of each department in order to verify them in detail and thus implement adjustments in the services we offer. We hope that in the future you will give us the opportunity to be your host hotel again so that you can see for yourself the adjustments that we will make and thus enjoy the Mexican Pacific once again. Kindest regards Guest service center management
Jun 13, 2022 by Guest service center management
Dear Martin, Thank you for recognizing and highlighting the good work our colleagues do every day at our wonderful hotel. We hope that this could be one of many occasions in which you allow us to be your host and we hope that soon we can have you with us again to give you the best service in the pacific. Best regards Guest service center management
Apr 19, 2022 by Guest service center management
Dear Tracy, Thank you for sharing with us your comments about your lodging experience at Paradisus Los Cabos. We are glad that you have enjoyed the services we offer and the amenities that our hotel has. However, we are sorry that your accommodation has had some ups and downs. Of course, these comments will be shared with the rest of our team in order to verify them in detail and thus implement improvements in the services we offer. We want you to know that part of our improvement process is to locate the opportunities areas that we have and after we implement programs to resolve these situations as soon as possible. These comments will be shared with our team for an appropriate follow-up. At Paradisus Los Cabos we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. We hope to see you again soon in the Mexican pacific! Best regards Guest service center management
Dec 18, 2021 by Guest service center management
Dear Chelsey, Thank you for your comments. We are sorry that this has been your perspective of the services that our hotel offers, however, it is important to mention that Paradisus Los Cabos has a huge commitment to the safety and well-being of all those who stay with us. The enormous level of security offered in our hotel is replicated in all the departments that make up us. Currently our hotel has international certifications that support all procedures for the preparation and handling of food. These certifications help us to guarantee the quality of the services we offer and help us to fulfill our main objective, safety and well-being. We are sorry that you have had a problem with your health while you were staying with us, however it is also important to mention that different factors can cause these situations. Take in consideration that when travel to other countries you expose yourself to different conditions than you are not used to, which can translate in some inconvenients, however, we can assure you that our hotels will always comply with all the standards to offer safety, quality and protection. Your comments will be shared with the rest of our team. Thanks for your opinion. Kind regards Guest service center management
Jul 5, 2021 by Guest service center management
Dear guest Thank you for sharing your most recent experience with us at our hotel. We regret not having reached the highest rating in our services, I can assure that these comments will be share with our team for an appropriate follow-up. At Paradisus Los Cabos we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. We sincerely hope to have the opportunity to serve you again in Paradisus Los Cabos. Best regards
Jul 8, 2019 by Guest Services
Thank you very much for your feedback, and we would like to offer you our deepest apology.
Feb 15, 2019 by JulioC
Dear valued Guest, We highly appreciate your comments and we are delighted to know you had a wonderful holidays with us. My best Regards
Jan 1, 2019 by Julio C
Dear Guest, Thanks for you comment, it is greatful for us to know that you have enoy the services from our resort and our Royal Service. We hope to see you in the near future.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Land activities
Entertainment
Not included
Paradisus Los Cabos - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Paradisus Los Cabos - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants and 6 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a spa tub, and a fitness center. Self parking and valet parking are free. A complete renovation of Paradisus Los Cabos - All Inclusive was completed in December 2016. This 4.5-star San Jose del Cabo property is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Paradisus Los Cabos - All Inclusive offers 350 accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature down comforters. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This San Jose del Cabo property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Ginger Bar - Onsite bar.
Gabi Bar - Onsite bar. Open daily.
Kanna Beach Bar - Onsite bar. Open daily.
Celsius - Swim up Bar - Onsite bar. Open daily.
The Reserve Lounge Bar - Onsite bar. Open daily.
24-hour room service is available.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a spa tub, and a fitness center.
Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 3 years old are not allowed in the swimming pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
YHI SPA has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds and sofa beds
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds and sofa beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of No between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Yes and Yes. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of the Leading Hotels of the World.