Hyatt Ziva Los Cabos- All Inclusive

4.5 star property
4.5-star luxury property near Costa Azul Beach, connected to the convention center

Choose dates to view prices

Photo gallery for Hyatt Ziva Los Cabos- All Inclusive

Aerial view
Property video
Balcony view
40-inch LCD TV with satellite channels, TV, iPod dock
8 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Paseo del Malecón l-5 D, San José del Cabo, BCS, 23405
  • Place, Plaza Mega Comercial Mexicana
    ‪5 min walk‬
  • Place, Playa Hotelera
    ‪12 min walk‬
  • Place, Costa Azul Beach
    ‪16 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪18 min drive‬

Room options

Ocean View Master King

9.2 out of 10
Wonderful
(52 reviews)
  • 569 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Ocean View Master Double

8.8 out of 10
Excellent
(64 reviews)
  • 569 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Club Ocean View One Bedroom Master Suite

9.6 out of 10
Exceptional
(8 reviews)
  • 1130 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Resort View Master King

9.0 out of 10
Wonderful
(31 reviews)
  • 581 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Resort View Master Double

8.6 out of 10
Excellent
(51 reviews)
  • 569 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Club Deluxe Ocean Front Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 689 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Club Ocean Front One Bedroom Master Suite

7.2 out of 10
Good
(5 reviews)
  • 1174 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Club Deluxe Ocean Front One Bedroom Suite

7.4 out of 10
Good
(8 reviews)
  • 818 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Club Swim Up Master King

9.2 out of 10
Wonderful
(25 reviews)
  • 747 sq ft
  • Sleeps 3
  • 1 King Bed

Club Swim Up Master Double

8.8 out of 10
Excellent
(17 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Ocean Front Two Bedroom Grand Master Suite

8.0 out of 10
Very good
(2 reviews)
  • 2336 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Club One Bedroom Master Suite

  • 1139 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, Resort View (Double)

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • 635 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Suite, Ocean View (Master Club One Bedroom)

  • 1270 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)
  • 635 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, Ocean View (Master Club One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 786 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Ocean View (Double)

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room (Ocean Front Double)

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed (Ocean Front)

  • 344 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Master Ocean Front)

  • 829 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Ocean Front)

  • 517 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • 2110 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Ziva Suite Non smoking

  • Sleeps 3

Master King Room Non smoking

  • Sleeps 3

Master Two Double Room with Pool View Non smoking

  • Sleeps 4

Master Two Double Room Non smoking

  • Sleeps 4

Club King Room with Ocean VIew Non smoking

  • Sleeps 2

Ocean View Master King

  • Sleeps 3

Ocean View Master Double

  • Sleeps 4

Club Oceanfront King

  • Sleeps 2

Club Ocean Front Two Double Room Non smoking

  • Sleeps 3

Club Master Two Double Room with Sea View Non smoking

  • Sleeps 4

Swim Up Master King Room Non smoking

  • Sleeps 3

Swim Up Master Two Double Room Non smoking

  • Sleeps 4

Club One Bedroom Master Suite

  • Sleeps 3

Club Ocean View One Bedroom Master Suite

  • Sleeps 3

Club Ocean Front One Bedroom Master Suite

  • Sleeps 3

Two Bedroom Master Suite with Sea View Non smoking

  • Sleeps 6

Ocean Front Two Bedroom Grand Master Suite B Non smoking

  • Sleeps 6

Club Swim Up Master King

  • Sleeps 3

Master Double Room

  • Sleeps 4

Resort View Master King

  • Sleeps 3

Deluxe Ocean Front Master King

  • Sleeps 2

Deluxe Double Room With Ocean View

  • Sleeps 4

Deluxe King Room-Oceanfront

  • Sleeps 3

Ocean Front Double Room

  • Sleeps 3

Deluxe Double Room With Resort View

  • Sleeps 4

Deluxe King Room With Ocean View

  • Sleeps 3

Club Deluxe Ocean View One Bedroom Master Suite

  • Sleeps 4

Deluxe King Room With Resort View

  • Sleeps 4

Oceanfront King Room

  • Sleeps 2

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About the neighborhood

San José del Cabo

Beachfront retreat .Your stay at this Zona Hotelera property places you within 3 miles (5 km) of Costa Azul Beach and Puerto Los Cabos. Palmilla Beach and Puerto Los Cabos Golf Course are also within 6 miles (10 km).

What's nearby

  • Plaza Mega Comercial Mexicana - 5 min walk - 0.3 miles
  • San Jose's Estuary and Bird Sanctuary - 5 min walk - 0.3 miles
  • Punta Sur Golf Course - 10 min walk - 0.6 miles
  • Playa Hotelera - 12 min walk - 0.7 miles
  • Costa Azul Beach - 16 min walk - 0.9 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 17 min drive

Restaurants

  • ‪Cortez Restaurant - ‬3 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Claro Fish Jr - ‬6 min walk
  • ‪Pool Bar Decameron - ‬7 min walk
  • ‪Coffee House - ‬1 min walk

About this property

Hyatt Ziva Los Cabos- All Inclusive

4.5-star luxury property near Costa Azul Beach, connected to the convention center
Some rates at Hyatt Ziva Los Cabos- All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Hyatt Ziva Los Cabos- All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star San José del Cabo property.

  • 591 guestrooms or units
  • 7 levels
  • 3 buildings
  • 8 dining venues
  • 7 bars or lounges
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Los Cabos- All Inclusive offers 591 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch LCD televisions come with premium satellite channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This San José del Cabo property provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Zen Spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 7 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 4 hot tubs
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Heated pool
  • Karaoke
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable/satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
Hyatt Ziva Los Cabos is currently undergoing renovations.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (roundtrip, maximum occupancy 6)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Cabos
Hyatt Los Cabos
Hyatt Los Cabos Ziva
Hyatt Ziva Los
Hyatt Ziva Los All Inclusive
Hyatt Ziva Los Cabos
Los Cabos Ziva
Ziva Hyatt
Ziva Los Cabos
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
San Jose del Cabo Hyatt Ziva Los Cabos- All Inclusive Hotel
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive Hotel
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive All-inclusive property
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
All-inclusive property Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos- All Inclusive San José del Cabo

Frequently asked questions

How close is Hyatt Ziva Los Cabos- All Inclusive to the airport?

Hyatt Ziva Los Cabos- All Inclusive is 12.5 mi (17-min drive) away from the Los Cabos Intl. Airport (SJD) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Ziva Los Cabos- All Inclusive?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Los Cabos- All Inclusive on Jan 14, 2026 start from $495.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Ziva Los Cabos- All Inclusive have an airport shuttle?

Hyatt Ziva Los Cabos- All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 250 per vehicle, roundtrip.

How close is Hyatt Ziva Los Cabos- All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hyatt Ziva Los Cabos- All Inclusive offer free breakfast?

Hyatt Ziva Los Cabos- All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Hyatt Ziva Los Cabos- All Inclusive?

No, there is no casino at this property.

What time is check-in at Hyatt Ziva Los Cabos- All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hyatt Ziva Los Cabos- All Inclusive?

This property offers free self parking and valet parking.

Does Hyatt Ziva Los Cabos- All Inclusive have a pool?

Hyatt Ziva Los Cabos- All Inclusive features 4 outdoor pools. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Hyatt Ziva Los Cabos- All Inclusive have a restaurant?

There are 8 onsite restaurants, offering options like Italian cuisine, a beachfront location, and garden views.

Does Hyatt Ziva Los Cabos- All Inclusive have a spa?

Pamper yourself with a day at Zen Spa, where you can enjoy sports massages, body treatments, and body scrubs.

How close is Hyatt Ziva Los Cabos- All Inclusive to downtown San José del Cabo?

Hyatt Ziva Los Cabos- All Inclusive is 1.4 mi away from San José del Cabo.

Hyatt Ziva Los Cabos- All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1870 out of 2780 reviews
Rating 8 - Good. 490 out of 2780 reviews
Rating 6 - Okay. 208 out of 2780 reviews
Rating 4 - Poor. 95 out of 2780 reviews
Rating 2 - Terrible. 117 out of 2780 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Yoneika

Clean room
Stayed 3 nights in Dec 2025

8/10 Good

Yoneika

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and nice staff
Stayed 3 nights in Dec 2025

10/10 Excellent

LEO, WHITTIER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

LEO, WHITTIER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, very professional. The food was good. I was expecting more authentic Mexican food, like what the local eat. The French, Japanese, Italian and buffet , smash burger were all good.
Stayed 4 nights in Nov 2025

10/10 Excellent

Erin, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic family trip. All of it exceeded expectations. We would come back.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kenyo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Renovated room was clean and attractive. Lots of great food options. Family friendly pool areas.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jojo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great food. Amazing gym. Friendly staff. I would recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

maha s, Corona

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful
Stayed 3 nights in Sep 2025

6/10 Okay

Tasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean but outdated. There was a strong smell of like old wet clothes.they put us in the old building. We came to see the wedding areas and couldn’t because there were blocked off. The adult pools closed early. The food was ok(the best was the tacos(close @4)and the breakfast was good. Staff great ok except for the Mexican restaurant-they were kind of rude. The front desk staff told me they would decorate my room for my birthday (as this was my birthday trip) they never came to do so. The pools are nice and warm
View from lobby
Inside the coffee shop
View from lobby @ night
Stayed 3 nights in Sep 2025

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had butlers Poli & Carlos who were excellent and provided everything we needed during our stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Norvan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Drucilla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was really nice. The staff were friendly and super helpful. Diego at the concierge was very helpful. He made the stay extra comfortable and constantly checking to make sure we had everything we needed. Axel and Kenia were helpful and friendly at the coffee house. The gym was very clean.. we took classes with Nelson and Orlando. The servers at the several restaurants were nice and checked every time about allergies like Jose, Christian to name a few were great. My only issues were the limited activities, early close time for the adult only pool and restaurants availability.
Stayed 5 nights in Sep 2025

4/10 Poor

francisco javier

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I did not like the fact that the buffet was closed for dinner the restaurants were not that good and there was green moss around the pool chairs that were in the water
Stayed 7 nights in Sep 2025

10/10 Excellent

Lizzett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So safe and clean makes you not want to leave. From the moment you enter the propertys gate you are in Vacation in paradise. All the staff so hardworking, kind always with a smile on your face greeting you and making sure your stay is going 10/10. 😊
Stayed 3 nights in Sep 2025

10/10 Excellent

Carmel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service Beautiful grounds Great food Pools are amazing 10 out of 10
Stayed 4 nights in Sep 2025

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually when we stay at a resort we leave the property to go do other things. Hyatt Ziva had everything we needed and more and we didn’t leave the whole 2 days we were there! Everything from the food to the activities to the staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amenities
Stayed 3 nights in Sep 2025

10/10 Excellent

Cristian A

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt Ziva has so many great food options and activities for the kids. We love the extra celebration and treats they prepare for us during Mexico Independence Day. We plan our trips around their celebrations. Our family stayed for 5 nights and a lot of the staff knew our names and even made friends with several guests. Our favorite restaurants were La Plaza for breakfast, the station for lunch, and Cortez for seafood. Special shoutout to Jazmin at the check in counter for giving us an amazing upgraded room, Juan for the pool service, Mario at La Plaza for being so attentive, Ms Callie and Ms Elizabeth for treating our kids like their own!
We had such a great time! Hyatt had a fun filled day for the Mexico Indepencen Day celebration!
Pool side coconuts are a must!
Stayed 5 nights in Sep 2025

10/10 Excellent

Maria

Stayed 4 nights in Sep 2025

10/10 Excellent

CHAN HO

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for family trip
Stayed 5 nights in Sep 2025

10/10 Excellent

Muller

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice
Stayed 5 nights in Jul 2025

10/10 Excellent

Eric

Stayed 3 nights in Sep 2025

4/10 Poor

sarun, santa clara

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
https://yelp.to/3AHOnloDYI
Stayed 3 nights in Aug 2025

10/10 Excellent

Veronica Lugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, made me feel like I was home
Stayed 3 nights in Sep 2025