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Hotel Description

4.5-star luxury property near Costa Azul Beach, connected to the convention center

Beachfront retreat

Your stay at this Zona Hotelera property places you within 3 miles (5 km) of Costa Azul Beach and Puerto Los Cabos. Palmilla Beach and Puerto Los Cabos Golf Course are also within 6 miles (10 km).

All-inclusive

Free water park access, 7 restaurants, and 4 outdoor pools are all featured at this all-inclusive property. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Bring the family and enjoy the free kid's club, children's pool, and waterslide.

Master King

Bed Count 1 King Bed Maximum Occupancy 4 Max
$523* Per night/room May 30 - May 31

Club Ocean View Master Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean View Master Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Ocean Front Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Ocean View Master King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Ocean View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hyatt Ziva Los Cabos- All Inclusive ratings based on 29 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Ziva Los Cabos- All Inclusive

Everyone (8) Couples (9) Family (9)
5 out of 5

Posted by on Feb 10, 2023

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Comment from Hotel Management

Mar 6, 2023 by Hyatt Ziva Los Cabos Team

Thank you for your review, we look forward to host you again soon!

5 out of 5
We had a wonderful time.

Posted by on Feb 10, 2023

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Comment from Hotel Management

Feb 10, 2023 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we look forward to host you again soon!

4 out of 5
Excellent eating options and variety, especially meals near the beach.

Posted by on Jan 25, 2023

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Comment from Hotel Management

Jan 26, 2023 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we look forward to host you again soon!

5 out of 5
Beautiful grounds with relaxing areas. However there were no inclusive spa packages.

Posted by on Oct 23, 2022

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Comment from Hotel Management

Oct 25, 2022 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we look forward to host you again soon!

5 out of 5
All the food was excellent! And the staff super friendly and helpful. Love, love it will definitely stay there again.

Posted by on Oct 5, 2022

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Comment from Hotel Management

Oct 5, 2022 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

5 out of 5
This property is really high class! All staff members were awesome, friendly and respectable to everyone! This place is truly as noted on the site. We had a swim up room and it was the BEST EVER! Rooms were so comfortable, room cleaning was fantastic! All restaurants were amazing! Bars were really great. The "DOZO" (Asian rest.) was our favorite! The Manager had the head su chef make us a special Sushi Platter and it was amazing! Everything was wonderful. Drinks were amazing! We will definitely go back!

Posted by , from Ocala on Sep 1, 2022

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Comment from Hotel Management

Sep 2, 2022 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

5 out of 5

Posted by on Aug 15, 2022

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Comment from Hotel Management

Mar 23, 2023 by Hyatt Ziva Los Cabos Team

Thank you for your review, we look forward to host you again soon!

1 out of 5
We didn't like that we booked this trip seven months prior and reserved a swim-up room. At check-in, we were told that there weren't any available and they didn't know how that happened. We were offered a free cabana each day during our stay, but ended up not even being able to get those because they were all rented out for the duration of our stay. A couple days later, we received an email from Travelocity stating that the hotel had contacted them and a refund was approved. I phoned the listed phone number when our trip concluded. Four days later, Travelocity emailed me to say that they and the hotel were now NOT refunding me anything. Way to rub dirt in the wound! NOT staying at this hotel again and NOT using Travelocity again. Customer service is non-existent and our trip of a lifetime is now a bad nightmare.

Posted by on Jul 16, 2022

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Comment from Hotel Management

Jul 16, 2022 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we will take this in consideration to improve our service. Sorry for the issues that you had during your stay, we hope can give the opportunity to host you again soon!

5 out of 5
We loved this resort.. all the amenities, food options, staff were the best, so unbelievably accommodating.. it was great! The only downside to this resort is that you’re not able to swim in the ocean because of the riptides. The beach is beautiful and the resort itself is beautiful and does offer many pools, just unfortunate you can’t swim in the ocean. Overall a fabulous vacation and great place to stay!

Posted by on Jun 18, 2022

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Comment from Hotel Management

Jun 18, 2022 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

5 out of 5
This property was immaculate and the attention to detail was amazing. Each night around the pool it was cleaned and all of the chairs were positioned exactly the same. It just looked so organized. All of the staff was so respectful and happy to help you. We loved everyone of the restaurants and there was never a shortage of great food all day long. I couldn't recommend this property more highly.

Posted by on Apr 21, 2022

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Comment from Hotel Management

Apr 29, 2022 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

About the Hyatt Ziva Los Cabos- All Inclusive

Location Paseo del Malecón l-5 D, San José del Cabo, BCS 23405

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Tennis

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Spa/beauty facilities and services

  • 24-hour room service
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Fitness facilities included
  • All meals included
  • Tennis included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • All available beverages included
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Onsite live performances included

Property Features

Hyatt Ziva Los Cabos- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Bring your whole family to Hyatt Ziva Los Cabos- All Inclusive for summer fun including 4 outdoor swimming pools, a complimentary water park, and a complimentary children's club. Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a children's pool, outdoor tennis courts, and a fitness center. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star San José del Cabo property.

  • 591 guestrooms or units
  • 7 levels
  • 3 buildings
  • 7 dining venues
  • 4 bars or lounges
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hyatt Ziva Los Cabos- All Inclusive offers 591 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This San José del Cabo property provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Stocked minibar (free)
  • IPod dock
  • Day bed
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Zaffiro - This beachfront fine-dining restaurant specializes in Italian cuisine and serves dinner only.

Bon Vivant - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open select days.

Dozo - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Hacienda Baja Grill - This restaurant specializes in Latin American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

La Plaza Buffet - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor tennis court and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Beach volleyball on site
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Number of treatment rooms 18
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Hyatt Ziva Los Cabos- All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130.00 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 130.00 (one-way), (from 4 to 8 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Cabos
  • Hyatt Los Cabos
  • Hyatt Los Cabos Ziva
  • Hyatt Ziva Los
  • Hyatt Ziva Los All Inclusive
  • Hyatt Ziva Los Cabos
  • Los Cabos Ziva
  • Ziva Hyatt
  • Ziva Los Cabos
  • Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
  • Hotel Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
  • San Jose del Cabo Hyatt Ziva Los Cabos- All Inclusive Hotel
  • Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
  • Hotel Hyatt Ziva Los Cabos- All Inclusive
  • Hyatt Ziva Los Cabos All Inclusive Hotel
  • Hyatt Ziva Los Cabos All Inclusive
  • Hyatt Ziva Los Cabos Inclusive
  • Hyatt Ziva Los Cabos All Inclusive All-inclusive property
  • Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
  • Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
  • All-inclusive property Hyatt Ziva Los Cabos- All Inclusive
  • Hyatt Ziva Los Cabos All Inclusive
  • Hyatt Ziva Los Cabos Inclusive
  • Hyatt Ziva Los Cabos All Inclusive
  • Hyatt Ziva Los Cabos- All Inclusive San José del Cabo

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Globe
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.