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Hotel Description

4.5-star luxury property near Costa Azul Beach, connected to the convention center

Beachfront retreat

Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Costa Azul Beach and Palmilla Beach. San Jose del Cabo Art District and Puerto Los Cabos are also within 3 miles (5 km).

All-inclusive

Free water park access, 7 restaurants, and 5 outdoor pools are all featured at this all-inclusive property. Relax with beach cabanas, sun loungers, and beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and arcade/game room.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 591 guestrooms offer thoughtful touches like free minibar items and pillow menus. LCD TVs come with satellite channels, and other amenities include free WiFi and iPod docks.

Master Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$340* Per night/room May 16 - May 17

Club Ocean View Master Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean View Master Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Ocean Front Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Ocean View Master King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Ocean View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hyatt Ziva Los Cabos- All Inclusive ratings based on 63 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Ziva Los Cabos- All Inclusive

Everyone (29) Couples (12) Family (20)
4 out of 5

Posted by on Apr 24, 2021

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Comment from Hotel Management

May 4, 2021 by Hyatt Ziva Los Cabos

Thank you for staying with us.

5 out of 5
A wonderful place to stay. Staff is great. Food is great. It’s a beautiful resort with amazing views.

Posted by on Apr 13, 2021

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Comment from Hotel Management

Apr 13, 2021 by Hyatt Ziva Los Cabos

Thank you for staying with us. We look forward to welcoming you back.

4 out of 5

Posted by on Feb 11, 2021

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Comment from Hotel Management

Feb 22, 2021 by Martha

Thank you for yuor review, hope you visit us again soon!

5 out of 5

Posted by on Sep 17, 2020

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Comment from Hotel Management

Sep 18, 2020 by Livier

Thank you for your review. We hope to have you back soon. Regards,

4 out of 5
Overall the Hyatt Ziva is good. It’s more of a family resort environment.

Posted by , from PA on Jul 22, 2020

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Comment from Hotel Management

Jul 22, 2020 by Livier

Thank you for the review, we really appreciate your comments. We hope to see you back in the near future. Regards

5 out of 5
Great experience with Travelocity. We loved the Hyatt Ziva Los Cabos! The all inclusive option made each day so easy and relaxed. The staff was exceptional - always willing to help you with your every need and so friendly. The facilities and grounds are beautiful. Loved the pool options, private ocean-side cabanas, amazing spa services, nightly fire pits, superb entertainment, and delicious and varied restaurant choices. Our private balcony was lovely and the rooms were very clean & comfortable. Our Travelocity (Expedia) rep on-site was also very helpful in planning fun excursions for us. Plus, we were in walking distance to San Jose and close to the airport. Our one and only disappointment was that the "included" wine options were mostly undrinkable and the only "included" beer option was light Mexican beer. However, the "included" cocktails and tequila were fabulous. Fortunately, we found a large selection of reasonably priced wine/beer in a supermarket one block away and just bought our own wine/beer for the duration of our stay. A small price to pay for paradise.

Posted by on Feb 11, 2020

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Comment from Hotel Management

Feb 11, 2020 by Israel C

Thank you for the review, we really appreciate your comments. We hope to see you back in the near future. Regards

5 out of 5
Friendly and prompt staff that allows you to not worry about anything and relax.

Posted by , from Nebraska on Feb 4, 2020

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Comment from Hotel Management

Feb 5, 2020 by Israel C

Thank you for the review, we really appreciate your comments Chris, we hope to see you back in the near future. Regards

5 out of 5
Excellent in everything! Great food, great services. Every person is friendly and nice (the room cleaner Elvia, the beach service Emanuel, the many people at all restaurants). Such a great beach. If only the sea would be swimmable... but we knew it’s not.

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 25, 2020 by JSALAS

Dear Guest, Many thanks for your kind comments and your preference. We are happy that you enjoyed our facilities and the friendliness of our staff. We enjoy creating unique experiences. We hope the opportunity to host you again.

5 out of 5
The property/rooms were very clean, everyone was very friendly. The food was wonderful and many choices. Not much food around the pool area, one small taco bar that was always very crowded. But it was delicious! Kid friendly hotel. Beach is beautiful, not allowed in water because of strong under current. However, some people did wade in the water. People selling items on beach, but they were pretty respectful once you said no. Once the sun goes down really not much to do at hotel. They have a stage show but doesn't start until 9. We did venture off property to check out Cabo Wabo and surrounding area. We felt safe with our four older children, but still would not want them out on their own. As far as night life, not a lot for them. Would definitely recommend if your looking for a very relaxing family vacation.

Posted by on Dec 26, 2019

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Comment from Hotel Management

Dec 26, 2019 by Jsalas

Dear guest, Thank you for taking the time to review your stay at Hyatt Ziva Los Cabos, we are thrilled to know you enjoyed your stay with us. We hope to have you back in the near future, Sincerely

5 out of 5
Enjoyed every part of this resort. Immediately upon arrival we were greeted with quality service! The hotel amenities, activities, food, room, and restaurants services were all amazing. My husband is still talking about how nice his bday trip was, he wants to return for next yrs family trip. Thanks Hyatt Ziva for a great experience!

Posted by , from Maryland on Dec 23, 2019

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Comment from Hotel Management

Dec 25, 2019 by Israel C

Thank you for the review Allsbrook, we really appreciate your comments, we are pleased know we met your expectations, We hope to see you back at Hyatt Ziva Los Cabos for the next birthday trips. Regards

About the Hyatt Ziva Los Cabos- All Inclusive

Location Paseo del Malecón l-5 D, San Jose del Cabo, BCS 23405

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Tennis

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Spa/beauty facilities and services

  • Taxes included
  • 24-hour room service
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • Fitness facilities included
  • All meals included
  • Tennis included
  • xFood and beverage restrictions apply
  • Laundry/dry cleaning services not included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • All available beverages included
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Onsite live performances included

Property Features

Hyatt Ziva Los Cabos- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Bring your whole family to Hyatt Ziva Los Cabos- All Inclusive for summer fun including 5 outdoor swimming pools, a complimentary water park, and a complimentary children's club. There are 7 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a children's pool, an outdoor tennis court, and a 24-hour fitness center. Free valet parking is available. Smoking is allowed in designated areas at this 4.5-star San Jose del Cabo property.

  • 591 guestrooms or units
  • 7 levels
  • 3 buildings
  • 7 dining venues
  • 6 bars or lounges
  • 2 coffee shops
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Built in 2009
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 5
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Los Cabos Intl. Airport (SJD) (14.8 km / 9.2 mi)
  • Property shuttles: Airport shuttle and shopping center shuttle
  • Parking: Free valet parking

Room Amenities

Hyatt Ziva Los Cabos- All Inclusive offers 591 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This San Jose del Cabo property provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Stocked minibar (free)
  • IPod dock
  • Day bed
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan

Food & Drink

Zaffiro - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner.

Bon Vivant - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.

Dozo - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

El Cortijo - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Plaza Buffet - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

5 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a complimentary water park, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Beach volleyball on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include sports massages, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Number of treatment rooms 19
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Please note: For the safety of our guests, children under 12 years old are not permitted in the Swim-Up room category.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 28 per person (roundtrip)
  • Airport shuttle fee per child: USD 14.00 (roundtrip), (from 4 to 8 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Cabos
  • Hyatt Los Cabos
  • Hyatt Los Cabos Ziva
  • Hyatt Ziva Los
  • Hyatt Ziva Los All Inclusive
  • Hyatt Ziva Los Cabos
  • Los Cabos Ziva
  • Ziva Hyatt
  • Ziva Los Cabos
  • Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
  • Hotel Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
  • San Jose del Cabo Hyatt Ziva Los Cabos- All Inclusive Hotel
  • Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
  • Hotel Hyatt Ziva Los Cabos- All Inclusive
  • Hyatt Ziva Los Cabos All Inclusive Hotel
  • Hyatt Ziva Los Cabos All Inclusive
  • Hyatt Ziva Los Cabos Inclusive
  • Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
  • Hyatt Ziva Los Cabos- All Inclusive All-inclusive property
  • Hyatt Ziva Los Cabos All Inclusive All-inclusive property
  • Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
  • Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
  • All-inclusive property Hyatt Ziva Los Cabos- All Inclusive
  • Hyatt Ziva Los Cabos All Inclusive
  • Hyatt Ziva Los Cabos Inclusive

You should know

  • Hyatt Ziva Los Cabos- All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.