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4.5 out of 5

" We loved this resort.. all the amenities, food options, staff were the best, so unbelievably accommodating.. it was great! The only downside to this ... " More

By a verified traveler on Sat 18 Jun 2022

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Hotel Description

4.5-star luxury property near Costa Azul Beach, connected to the convention center

Beachfront retreat

Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Costa Azul Beach and Palmilla Beach. San Jose del Cabo Art District and Los Cabos Convention Center are also within 3 miles (5 km).

All-inclusive

Free water park access, 7 restaurants, and 5 outdoor pools are all featured at this all-inclusive property. Relax with beach cabanas, sun loungers, and beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and waterslide.

Master Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$510* Per night/room Jul 27 - Jul 28

Club Ocean View Master Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean View Master Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Ocean Front Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Ocean View Master King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Ocean View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hyatt Ziva Los Cabos- All Inclusive ratings based on 50 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Ziva Los Cabos- All Inclusive

Everyone (12) Couples (13) Family (18)
5 out of 5
We loved this resort.. all the amenities, food options, staff were the best, so unbelievably accommodating.. it was great! The only downside to this resort is that you’re not able to swim in the ocean because of the riptides. The beach is beautiful and the resort itself is beautiful and does offer many pools, just unfortunate you can’t swim in the ocean. Overall a fabulous vacation and great place to stay!

Posted by on Jun 18, 2022

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Comment from Hotel Management

Jun 18, 2022 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

5 out of 5
This property was immaculate and the attention to detail was amazing. Each night around the pool it was cleaned and all of the chairs were positioned exactly the same. It just looked so organized. All of the staff was so respectful and happy to help you. We loved everyone of the restaurants and there was never a shortage of great food all day long. I couldn't recommend this property more highly.

Posted by on Apr 21, 2022

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Comment from Hotel Management

Apr 29, 2022 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

3 out of 5
The Good: The food at the Japanese and at the pool shack was good. Wonderful ceviche, guacamole, street tacos (fish, shrimp, steak) etc. The Italian was also good - some meals better then others. The steakhouse was hit or miss. Our rib eyes were beautiful looking but too smoky. The grounds and fire pits are very pretty. The Not so Great: Entertainment. The piano bar would be great if they actually played the piano. I was told by one worker that the piano was just for decoration. REALLY!. I then spoke to the manager at the front desk and he repeated that. You should not advertise a piano bar if there is no piano player. The piano bar only has entertainment Thursday through Sunday instead of the whole week. The night they had a DJ was a lot of fun, but they should have had the piano going for a sing along on the emptier nights and then the DJ on the weekend. At the pool, there are day beds surrounding the infinity pool that are set up like a cabana. If you do not want to pay an additional $80 day, you will be getting your lounge chair at the cold pool instead. A little water aerobics, but no real daytime pool games. All employees were very helpful, nice and polite. The bartenders were great. We tipped and our drinks were always waiting for us as we approached. A nice family vacation but could be made great with more nighttime entertainment & pool activities.

Posted by on Apr 19, 2022

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Comment from Hotel Management

Apr 19, 2022 by Hyatt Ziva Los Cabos Team

Thank you for your review we will share your kind words with our amazing team. As for the feedback, we will take this in consideration to improve our service. We look forward to host you again soon!

4 out of 5
The staff was wonderful. I think bathrooms need to be updated. Food generally speaking was good. We loved the French food and Hibachi. There needs to be more choices in chicken particularly in breakfast. Not everyone eats pork and beef. The cabanas should be included in inclusive which they were not. It was $80 per day.

Posted by , from southlake on Mar 28, 2022

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Comment from Hotel Management

Mar 29, 2022 by Hyatt Ziva Los Cabos Team

Thank you for your review we will share your kind words with our amazing team. As for the feedback, we will take this in consideration to improve our service. We look forward to host you again soon!

5 out of 5
Our first visit to Los Cabos, glad we chose this property, it was an amazing experience. The staff, services were excellent. We are pleased and would highly recommend it to others. You must try the excursions to make your stay more adventurous.

Posted by on Mar 17, 2022

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Comment from Hotel Management

Mar 22, 2022 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

5 out of 5
This was my first trip at Hyatt Ziva Los Cabos and it will not be my last! The staff was unlike any other resort I have been to in cabo and they treated me like a queen. I came for my birthday and they had my door decorated and cakes/little gifts every single day. Christian was my personal concierge and did everything he could for me throughout the trip. I have a gluten allergy and he made sure every restaurant knew and even got me gluten free cakes for my birthday! We missed the tequila tasting and he brought me my own mini tequila bottles. Juan at the pool is truly the best and was on top of it for the pool service. Guadalupe at the pool swim up bar was the best and made us his "special" drinks daily - highly recommend those! Every single pool activity staff was unreal and brought so much fun and energy to this hotel. The food was great and I didn't feel sick at all - which is rare for me as I have a sensitive stomach. I seriously cannot recommend this place enough and wish I stayed longer. The 24 hour gym and coffee shop is amazing and always having fresh coffee out made it better. The only downsides: the main pool was a bit chilly on one of the cooler days and wish it was heated like the adult pool. Also our shower did not drain that well. Literally that is my only complaint lol. I just love this hotel and am so excited to come back here for future celebrations. this hotel makes sure you're okay and truly want you happy and enjoying yourself. They continued to check in!

Posted by on Mar 5, 2022

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Comment from Hotel Management

Mar 7, 2022 by Hyatt Ziva Los Cabos Team

Thank you for your review we will share your kind words with our amazing team. As for the feedback, we will take this in consideration to improve our service. We look forward to host you again soon!

5 out of 5
Excellent hotel. Clean. Room was large and comfortable. Food was good and drinks were strong and frequent. Plenty to do at the resort. Staff were attentive and friendly. Enjoyed everything about our stay.

Posted by , from BOWIE on Feb 22, 2022

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Comment from Hotel Management

Feb 22, 2022 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

5 out of 5
Excelente

Posted by on Oct 24, 2021

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Comment from Hotel Management

Oct 25, 2021 by Equipo de Hyatt Ziva Los Cabos

Muchas gracias por su reseña y comentarios. Esperamos recibirlos de nuevo pronto!

3 out of 5

Posted by on Oct 9, 2021

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4 out of 5
Very nice property. Staff was amazing. Food was ok. Entertainment was fun.

Posted by on Oct 3, 2021

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Comment from Hotel Management

Oct 5, 2021 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

About the Hyatt Ziva Los Cabos- All Inclusive

Location Paseo del Malecón l-5 D, San Jose del Cabo, BCS 23405

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Tennis

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Spa/beauty facilities and services

  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Fitness facilities included
  • All meals included
  • Tennis included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • All available beverages included
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Onsite live performances included

Property Features

Hyatt Ziva Los Cabos- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Bring your whole family to Hyatt Ziva Los Cabos- All Inclusive for summer fun including 5 outdoor swimming pools, a complimentary water park, and a complimentary children's club. Free breakfast is served daily. There are 7 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star San Jose del Cabo property.

  • 591 guestrooms or units
  • 7 levels
  • 3 buildings
  • 7 dining venues
  • 6 bars or lounges
  • 2 coffee shops
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 5
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle and shopping center shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hyatt Ziva Los Cabos- All Inclusive offers 591 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This San Jose del Cabo property provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Stocked minibar (free)
  • IPod dock
  • Day bed
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Zaffiro - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner.

Bon Vivant - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.

Dozo - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

El Cortijo - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Plaza Buffet - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor tennis court and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Beach volleyball on site
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Number of treatment rooms 19
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Hyatt Ziva Los Cabos- All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 28 per person (roundtrip)
  • Airport shuttle fee per child: USD 14.00 (roundtrip), (from 4 to 8 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Cabos
  • Hyatt Los Cabos
  • Hyatt Los Cabos Ziva
  • Hyatt Ziva Los
  • Hyatt Ziva Los All Inclusive
  • Hyatt Ziva Los Cabos
  • Los Cabos Ziva
  • Ziva Hyatt
  • Ziva Los Cabos
  • Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
  • Hotel Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
  • San Jose del Cabo Hyatt Ziva Los Cabos- All Inclusive Hotel
  • Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
  • Hotel Hyatt Ziva Los Cabos- All Inclusive
  • Hyatt Ziva Los Cabos All Inclusive Hotel
  • Hyatt Ziva Los Cabos All Inclusive
  • Hyatt Ziva Los Cabos Inclusive
  • Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
  • Hyatt Ziva Los Cabos- All Inclusive All-inclusive property
  • Hyatt Ziva Los Cabos All Inclusive All-inclusive property
  • Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
  • Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
  • All-inclusive property Hyatt Ziva Los Cabos- All Inclusive
  • Hyatt Ziva Los Cabos All Inclusive
  • Hyatt Ziva Los Cabos Inclusive

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Globe
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.