Hyatt Ziva Los Cabos- All Inclusive

4.5 star property
4.5-star luxury property near Costa Azul Beach, connected to the convention center

Choose dates to view prices

Photo gallery for Hyatt Ziva Los Cabos- All Inclusive

Aerial view
Property video
View from property
Lobby sitting area
40-inch LCD TV with satellite channels, TV, iPod dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Paseo del Malecón l-5 D, San José del Cabo, BCS, 23405
  • Place, Plaza Mega Comercial Mexicana
    ‪5 min walk‬
  • Place, San Jose's Estuary and Bird Sanctuary
    ‪5 min walk‬
  • Place, Costa Azul Beach
    ‪16 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪16 min drive‬

Room options

Ocean View Master King

9.2 out of 10
Wonderful
(52 reviews)
  • Ocean view
  • 569 sq ft
  • Sleeps 4
  • 1 King Bed

Ocean View Master Double

8.8 out of 10
Excellent
(65 reviews)
  • Ocean view
  • 569 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Ocean View One Bedroom Master Suite

9.6 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed

Resort View Master King

9.0 out of 10
Wonderful
(31 reviews)
  • Resort view
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed

Resort View Master Double

8.6 out of 10
Excellent
(51 reviews)
  • Resort view
  • 569 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Deluxe Ocean Front Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 689 sq ft
  • Sleeps 4
  • 1 King Bed

Club Ocean Front One Bedroom Master Suite

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • 1174 sq ft
  • Sleeps 4
  • 1 King Bed

Club Deluxe Ocean Front One Bedroom Suite

7.4 out of 10
Good
(8 reviews)
  • Ocean view
  • 818 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Club Swim Up Master King

9.4 out of 10
Exceptional
(26 reviews)
  • 747 sq ft
  • Sleeps 3
  • 1 King Bed

Club Swim Up Master Double

8.8 out of 10
Excellent
(17 reviews)
  • 753 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Ocean Front Two Bedroom Grand Master Suite

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 2336 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Club One Bedroom Master Suite

  • Resort view
  • 1139 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds, Resort View

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 Bedroom, Ocean View (Master, Club)

  • Ocean view
  • 1270 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Ocean View (Master ,Club)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Oceanfront

8.0 out of 10
Very good
(1 review)
  • Resort view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Oceanfront

  • Resort view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Oceanfront (Master)

  • Resort view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Ocean Front)

  • Resort view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • Ocean view
  • 2110 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the neighborhood

San José del Cabo

Beachfront retreat .Your stay at this Zona Hotelera property places you within 3 miles (5 km) of Costa Azul Beach and Puerto Los Cabos. Palmilla Beach and Puerto Los Cabos Golf Course are also within 6 miles (10 km).

What's nearby

  • Plaza Mega Comercial Mexicana - 5 min walk - 0.3 miles
  • San Jose's Estuary and Bird Sanctuary - 5 min walk - 0.3 miles
  • Punta Sur Golf Course - 10 min walk - 0.6 miles
  • Playa Hotelera - 12 min walk - 0.7 miles
  • Costa Azul Beach - 16 min walk - 0.9 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 17 min drive

Restaurants

  • ‪Cortez Restaurant - ‬3 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Zafiro - ‬4 min walk
  • ‪Coffee House - ‬1 min walk
  • ‪La Hacienda - ‬3 min walk

About this property

Hyatt Ziva Los Cabos- All Inclusive

4.5-star luxury property near Costa Azul Beach, connected to the convention center
Some rates at Hyatt Ziva Los Cabos- All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Hyatt Ziva Los Cabos- All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star San José del Cabo property.

  • 591 guestrooms or units
  • 7 levels
  • 3 buildings
  • 8 dining venues
  • 7 bars or lounges
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Los Cabos- All Inclusive offers 591 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch LCD televisions come with premium satellite channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This San José del Cabo property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Zen Spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 7 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 4 hot tubs
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Heated pool
  • Karaoke
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
Hyatt Ziva Los Cabos is currently undergoing renovations.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (roundtrip, maximum occupancy 6)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Cabos
Hyatt Los Cabos
Hyatt Los Cabos Ziva
Hyatt Ziva Los
Hyatt Ziva Los All Inclusive
Hyatt Ziva Los Cabos
Los Cabos Ziva
Ziva Hyatt
Ziva Los Cabos
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
San Jose del Cabo Hyatt Ziva Los Cabos- All Inclusive Hotel
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive Hotel
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive All-inclusive property
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
All-inclusive property Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos- All Inclusive San José del Cabo

Frequently asked questions

How close is Hyatt Ziva Los Cabos- All Inclusive to the airport?

Hyatt Ziva Los Cabos- All Inclusive is 12.5 mi (17-min drive) away from the Los Cabos Intl. Airport (SJD) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Ziva Los Cabos- All Inclusive?

As of Mar 22, 2026, prices found for a 1-night stay for 2 adults at Hyatt Ziva Los Cabos- All Inclusive on Apr 19, 2026 start from $485, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Ziva Los Cabos- All Inclusive have an airport shuttle?

Hyatt Ziva Los Cabos- All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 250 per vehicle, roundtrip.

How close is Hyatt Ziva Los Cabos- All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hyatt Ziva Los Cabos- All Inclusive offer free breakfast?

Hyatt Ziva Los Cabos- All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Hyatt Ziva Los Cabos- All Inclusive?

No, there is no casino at this property.

What time is check-in at Hyatt Ziva Los Cabos- All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hyatt Ziva Los Cabos- All Inclusive?

This property offers free self parking and valet parking.

Does Hyatt Ziva Los Cabos- All Inclusive have a pool?

Hyatt Ziva Los Cabos- All Inclusive features 4 outdoor pools. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Hyatt Ziva Los Cabos- All Inclusive have a restaurant?

There are 8 onsite restaurants, offering options like Italian cuisine, a beachfront location, and garden views.

Does Hyatt Ziva Los Cabos- All Inclusive have a spa?

Pamper yourself with a day at Zen Spa, where you can enjoy reflexology, body treatments, and prenatal massages.

How close is Hyatt Ziva Los Cabos- All Inclusive to downtown San José del Cabo?

Hyatt Ziva Los Cabos- All Inclusive is 1.4 mi away from San José del Cabo.

Hyatt Ziva Los Cabos- All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1885 out of 2767 reviews
Rating 8 - Good. 478 out of 2767 reviews
Rating 6 - Okay. 200 out of 2767 reviews
Rating 4 - Poor. 94 out of 2767 reviews
Rating 2 - Terrible. 110 out of 2767 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Ed

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is excellent. Some of the restaurants are so so. Steak house NY strip was not good. But others were great.
Stayed 5 nights in Feb 2026

10/10 Excellent

CHRISTINA, AVON

Stayed 6 nights in Dec 2025

8/10 Good

Deborah

Stayed 6 nights in Dec 2025

8/10 Good

Yoneika

Clean room
Stayed 3 nights in Dec 2025

8/10 Good

Yoneika

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and nice staff
Stayed 3 nights in Dec 2025

8/10 Good

Gunjan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property But lots of work and repairs around and lots of noise of construction all day long, some staff really great, some just don’t know what they doing

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great relaxing time at Hyatt Ziva Cabo! The concierge service was great. Special thanks to Ricardo. Plenty of food options and the restaurants weren't too busy. Heading to the Ziva in Cancun and hope it'll be just as good!
Stayed 5 nights in Dec 2025

2/10 Terrible

Shirley

Stayed 4 nights in Dec 2025

8/10 Good

Carlie

Traveled with partner
Liked: Cleanliness, amenities
The staff are amazing! Everyone is super friendly and helpful. We had a good view in room 1521 of the ocean and all of the pools/lagoon. Food was actually pretty good for an all-inclusive! I was impressed. Drinks weren’t as impressive, but I don’t usually have high expectations when going to resorts. The older rooms are sort of outdated, but we didn’t spend much time in there so it didn't really bother us that much. The one thing we didn’t like was how loud the hallways were and how you could hear almost everything through the door. We had a big gap between the door and the floor I was worried a lizard would crawl in lol. And unfortunately we had a neighbor down the hall with a screaming infant who they seemed to just let scream cry in the hallway for several minutes at several different points of the day, throughout the entire week we were there. Sometimes even at 4 AM. You could also hear the room service carts being wheeled by as they are very noisy. Overall, we enjoyed our time there and would consider going back or staying at another location of this brand.
Stayed 7 nights in Dec 2025

10/10 Excellent

Mehnaz Singh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience with all-inclusive package. The food was amazing, restaurants were great with many options. Drinks had too much variety. 24 hour coffee bar open was another attraction that kept the lobby buzzing. The property had daily activities for adults and kids too which was amazing. Nightly Theater shows, dance performances, circus etc made our stay special.
Stayed 4 nights in Dec 2025

8/10 Good

Ruvimbo, Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
Great laid back resort with beautiful views would definitely go back
Stayed 6 nights in Dec 2025

10/10 Excellent

Dinora A, Woodbridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were celebrating our 25th anniversary and this location was beyond perfect. The staff was amazing from bell boy Christian, Roberto. Ivan at the pool was super attentive he made sure we were taking care of. Gigi from the entertainment was excellent keeping the atmosphere percfect. Monserrat checking with us to make sure everything was okay with our stay. I didn't get to visit all of the restaurants but the ones that we did were amazing. The French restaurants had some lamb chops that were delicious i tried to go back the next day but it was closed on Saturday. The Italian Restaurant atmosphere was so romantic and Roberto was so thoughtful at the end of the dinner with the anniversary dessert, just perfect. The plaza for breakfasts was delicious, and their entire staff was extraordinary from the moment we arrive till we left. I wish i could remembered everyones name to give them all the credit they deserve. The ladies at the coffe shop so sweet as well. We received an bottle of champagne and chocolate covered strawberries in our upgraded room that had the million dollar view to the ocean I even got to see a whale from the room. Everything about this place was excellent . Cant wait to go back with my entire family in the summer.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jerrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 5 nights in Dec 2025

10/10 Excellent

Ariana Joy Orduna

Stayed 3 nights in Dec 2025

10/10 Excellent

Mich

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice resort
Stayed 3 nights in Dec 2025

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Todos de check in a check out muy amables. Sorprendentemente la comida en los restaurantes muy rica. Muy tipica, nada white wash. Todos siempre muy buena onda con disponibilidad a ayudar. Mi unica queja fue que nos tomo un dia encontrar el kids zone.
Stayed 3 nights in Dec 2025

6/10 Okay

Yolanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We travel to Cabo often and we were looking forward to staying at this hotel because we like to stay at the Hyatt hotels. We had great expectations for this hotel however it was disappointing. Our room was in a horrible location and it was extremely loud. All three nights we were there at the hotel had weddings, and at approximately one to three in the morning people would pass by our room, drunk, screaming, and start hitting our doorbell. The hotel manager did offer to move us on our second day, but it would’ve been such a hassle to pick up all our things and move for one more night. At the end of our day, they did offer to compensate us with one free night however we never received the voucher. I don’t think I’ve ever left a bad review for any Hyatt hotel but this hotel to me was very disappointing because we had high expectations and they normally have great customer service. We did not take our kids to this trip specifically because we wanted to rest and sleep in and we did none of that. We returned home more tired than when we left. We literally had no sleep.
Stayed 3 nights in Dec 2025

2/10 Terrible

Sorina

Stayed 3 nights in Sep 2025

2/10 Terrible

Ali

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The hotel states it has 24/7 room service, yes, but it takes over 3hours to get your food from the time you order it. 2 out of the 7 nights we were there our room wasn't cleaned. Now here comes the shocking part. I used the safe to put our passports & money in it and when we came back to the room the safe was open and there was money missing!!!!. I definitely will not be coming back to this hotel!!
Stayed 7 nights in Dec 2025

10/10 Excellent

Hang

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2025

10/10 Excellent

Tai, Henderson

Traveled with group
Liked: Cleanliness, property conditions & facilities
Trinidad was our butler during our stay and made the whole trip 10 Stars

10/10 Excellent

Kwang

Stayed 4 nights in Nov 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our 8 day stay there! Very family friendly, great food choices, clean resort, friendly staff, and amazing kids club. The kids club was the highlight; with Connie, Andy, Drea, and Nan spending so much time with our kid and doing so many great activities. We’d recommend the hotel simply for this amenity alone. They are the best, most friendly, and most caring people. My only complaint the entire trip was food safety. I got food poisoning on day 2, along with 3 others, at the hibachi grill. Unfortunately mine did not resolve the entire trip, so I could barely utilize the restaurants for the remainder of the trip. However my wife and son were unaffected and ate as much as they could!
Stayed 8 nights in Dec 2025

6/10 Okay

Adan J

Liked: Cleanliness
Stayed 6 nights in Dec 2025