4.4 out of 5

"The trip was great. The best part is probably the staff, who are extremely hospitable and gracious. Room was fantastic and the pools are outstanding. " More

By a verified traveler on Thu 12 Jul 2018

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Hotel Description

A luxury stay in San Jose del Cabo awaits you at Hyatt Ziva Los Cabos - All Inclusive. Within just a 10-minute stroll, you'll find Playa Hotelera and Plaza Mega Comercial Mexicana. Highlights at this all-inclusive resort include 7 restaurants, 5 outdoor swimming pools, and a free water park.

All 591 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, iPod docks, and sitting areas. Dining in is an option with 24-hour room service, and minibars provide free refreshments. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include rainfall showerheads and bathrobes. Additionally, coffee/tea makers, in-room childcare, and free bottled water are available.

A pampering day can include sports massages and prenatal massages along with body wraps, body scrubs, and aromatherapy. The restaurant, Capri, serves Italian cuisine. With 6 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find cabanas, and enjoy the 4 spa tubs and free kids' club. Business amenities include a conference center and meeting rooms. Additionally, you'll find free WiFi in public areas, a 24-hour fitness center, and an outdoor tennis court. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Zona Hotelera resort, you'll be 7.1 km (4.4 mi) from Puerto Los Cabos Golf Club.

Pool View Master King

Bed Count 1 King Bed Maximum Occupancy 4 Max
$287 per night

Master Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Master King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean View Master King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean View Master Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Ocean View Master King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Ziva Los Cabos - All Inclusive ratings based on 108 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Great Hotel/Excellent Service!!!!

The trip was great. The best part is probably the staff, who are extremely hospitable and gracious. Room was fantastic and the pools are outstanding.

Posted by , from San Jose, Ca on Jul 12, 2018

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5 out of 5

BEST STAFF EVER!

The staff was unbelievable. Not only were they attentive, they were incredibly friendly. They would do anything for you.

Posted by on Jun 30, 2018

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4 out of 5
This place is AMAZING and yes, it’s very safe! Besides the beautiful views, great food, nightly entertainment and the cleaningness of this hotel, you get treated like a VIP by all of the staff! Hyatt Ziva has the most amazing staff! Hard workers with great personalities, very attentive, friendly, helpful in any way they can. Always working with a big smile on their face. This place always has some type of entertainment for everyone of all ages. I definitely recommend this hotel to anyone and will definitely be returning to Hyatt Ziva over and over again. You will not be disappointed.

Posted by , from Los Angeles on May 7, 2018

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5 out of 5

Beautiful views, on the beach, friendly staff!

Pros: Location, view, friendly staff. Fun activities for kids and adults throughout the day.
Location: We took a trip into town to swim with the dolphins. We opted not to go anywhere else as we were looking for rest and relaxation!
We had a great stay at the Hyatt Los Zivas! The staff is very accomodating and friendly, most speak well in English and Spanish. The room was clean and had ocean and pool views. The food was good with plenty of variety for the 3 nights we stayed. Great coffee shop for in between snacks, ice cream, and coffees of all kinds! Bar choices were limited re: beer and liquor variety/brands but not really an issue! The gym was nice with plenty of equipment although it did get busy mid morning. My husband and I tried a spin class in the pool and had fun!

Posted by , from Phoenix, AZ on Mar 15, 2018

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4 out of 5

Cabo vacation

Hotel very nice and staff exceptional. Only negative, the hotel takes in a lot of corporate retreats and events which makes the everybody else feel second rate. I would recommend calling before you go and ask the hotel is they are busy with events or avoid Cabo Hyatt ziva and book Hyatt ziva Cancun.

Posted by , from los angeles on Feb 10, 2018

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5 out of 5

Front desk staff

Pros: This hotel is gorgeous!!
Our experience with the HYatt was excellent, cannot say enough great things about everything. One person really went out of his way to change us into a better room. The room we were originally put into wasnt to our liking , so he found us better rooms the next day after some people checked out. He does his job really well and he was more than accommodating to us. His name is Alberto!

Posted by , from arizona on Jan 22, 2018

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5 out of 5

Beautiful hotel

Everything was perfect I love it specially my room wow

Posted by , from Chicago on Jan 19, 2018

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5 out of 5

We love Hyatt ziva ❤️❤️❤️

Our family had wonderful vacation ! We really want to go back there ! Our kids really like about kids playground and swimming pool!!

Posted by , from LA .California on Sep 28, 2017

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5 out of 5

PARADISE!

Pros: Everything! The food was good, hotel was overall really clean, staff was nice and helpful.
Cons: Checkin process could have gone a little more smooth, but they were also checking in a VERY large group for a wedding. Staff was overwhelmed.
Location: Cabo san Lucas was about a 40 min bus ride. 6 USD each way for 2 people. The area outside of the hotel seemed new and semi clean compared to San Lucas
My Fiance and I recently stayed here and LOVED it! The best vacation we've ever had. They kept us up to date with Hurricane Norma. The staff was incredible. My fiance is a vegetarian and they had a ton of options. We had never stayed at an all inclusive resort before and were a little skeptical before arriving. Our expectations were over exceeded. We will be returning in the near future. Only advice is to bring your own sunscreen and Aloe and Tipping is very much appreciated. USD is also accepted for pretty much everywhere.

Posted by , from Arizona on Sep 22, 2017

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1 out of 5

bad experience!

We had a tropical storm while we were there. The hotel didn't function at all. Our room was flooded, we had to put towel all over the floor so our 20 months old baby won't slip. The elevator didn't work and we were on the fifth floor. All the restaurants were closed, the gym was close, the kids club was closed, the coffee shop was closed. They run out of food and snacks. We had to stay at the room all they because there wasn't any other option. No one come to speak with us and explain what is going on, we tried to speak with the hotel manager but he avoided us! We paid 100% full [price and the hotel provide only 5% back. They didn't handle the storm well. We have friends that stay at the same time in a different resort and they had completely different experience, they were tried well. Tried to send an email to Hyatt office, but no one responded, This is my 4th time in Hyatt Ziva Mexico resort and definitely my last one. There are many other restaurant that will treat you better. go there! so happy to be home and safe, it was truly a nightmare.

Posted by , from colorado on Sep 3, 2017

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About the Hyatt Ziva Los Cabos - All Inclusive

Location Paseo del Malecón l-5 D, San Jose del Cabo, BCS 23405

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Tennis

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Premium food items
  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled liquor
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Property Features

Hyatt Ziva Los Cabos - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and sun loungers. Bring your whole family to Hyatt Ziva Los Cabos - All Inclusive for summer fun including 5 outdoor swimming pools, a complimentary water park, and a complimentary children's club. There are 7 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This Art Deco resort also offers a children's pool, an outdoor tennis court, and a 24-hour fitness center. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star San Jose del Cabo resort.

  • 591 guestrooms or units
  • 7 levels
  • 3 buildings
  • 7 dining venues
  • 6 bars or lounges
  • 2 coffee shops
  • 13 conference rooms
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Built in 2009
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free water park access
  • Number of outdoor pools - 5
  • Free WiFi
  • Children's pool
  • Supervised childcare/activities (free)
  • Outdoor tennis court
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: San Jose del Cabo, Baja California Sur (SJD-Los Cabos Intl.) (20.2 km / 12.6 mi)
  • Property shuttles: Airport shuttle and shopping center shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hyatt Ziva Los Cabos - All Inclusive offers 591 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Pillowtop beds
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan

Food & Drink

Capri - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required.

Bon Vivant - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Lotus - This restaurant specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

El Cortijo - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

International - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Entertainment

Every night the guests can be part of a magical moment. The Grand Theater welcomes up to 526 people and presents a professional valet with live music. Enjoy Broadway-style shows, live music and entertainment for the entire family in the resort’s Gran Teatro (Grand Theater), which offers nightly programming.

Nearby Activities

An outdoor tennis court, a 24-hour fitness facility, and a complimentary water park are featured at the resort. 5 outdoor swimming pools and 4 spa tubs are on site. Other recreational amenities include a sauna and a steam room. Children under 12 years old are not allowed in the swimming pool without adult supervision.

  • Golfing nearby

Spa Services

The Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include sports massages, massages, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 19
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Customers booking the Club Premium room categories will receive personalized check-in and check-out. For more details, please contact the hotel by using the information on the booking confirmation.

The Hotel generally recommends that families with children (under 18) do not stay at Swim-Up Suites. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Noise-free rooms not guaranteed

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 28 per person (roundtrip)
  • Airport shuttle fee per child: USD 14.00 (roundtrip), (from 4 to 8 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Cabos
  • Hyatt Los Cabos
  • Hyatt Los Cabos Ziva
  • Hyatt Ziva Los
  • Hyatt Ziva Los All Inclusive
  • Hyatt Ziva Los Cabos
  • Hyatt Ziva Los Cabos All Inclusive
  • Los Cabos Ziva
  • Ziva Hyatt
  • Ziva Los Cabos
  • Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
  • Hyatt Ziva Los Cabos San Jose del Cabo

You should know

  • Hyatt Ziva Los Cabos - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.