Hotel Riu Palace Cabo San Lucas - All Inclusive

4.0 star property
4-star beachfront property near Medano Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Cabo San Lucas - All Inclusive

6 outdoor pools, pool umbrellas, sun loungers
Aerial view
Front of property
Buffet
Coffee shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Camino Viejo a San Jose del Cabo Km 4.5, Cabo San Lucas, BCS, 23410
  • Medano Beach
    ‪5 min walk‬
  • Cabo San Lucas Bay
  • The Arch
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪44 min drive‬

Room options

Junior Suite, Ocean View (C)

8.6 out of 10
Excellent
(29 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

8.8 out of 10
Excellent
(17 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

9.0 out of 10
Wonderful
(177 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

10.0 out of 10
Exceptional
(5 reviews)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Swim Up | 18+ | L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-CA)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room (Super Saver | C)

8.8 out of 10
Excellent
(22 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (C)

8.2 out of 10
Very good
(46 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

8.4 out of 10
Very good
(38 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 712 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

9.4 out of 10
Exceptional
(13 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Room (Super Saver | B2C-CA)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | 18+ | U)

8.2 out of 10
Very good
(23 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite (E)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Swim Up | 18+ | U)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Double Room, Ocean View (B2C-US)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Partial Ocean View (B2C-US)

  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 712 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Partial Ocean View (U)

8.0 out of 10
Very good
(94 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (Swim-Up | 18+ | C)

  • 344 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Junior Suite (Swim-Up, M)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Suite, Jetted Tub, Ocean View (M)

  • 721 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up, L)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Sea View (L)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

8.4 out of 10
Very good
(8 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.8 out of 10
Excellent
(112 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.2 out of 10
Wonderful
(5 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (L)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

7.4 out of 10
Good
(6 reviews)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (L)

  • 721 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (Swim-Up | 18+ | B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Standard Double Room (M)

8.0 out of 10
Very good
(7 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

9.4 out of 10
Exceptional
(22 reviews)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (U)

8.8 out of 10
Excellent
(244 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (Swim Up | 18+ | B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite Junior with Side Sea View

  • 355 sq ft
  • Partial sea view
  • Sleeps 4

Room Standard

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 2

Room Junior

  • 355 sq ft
  • Sleeps 4

Suite with Spa Bath

  • 721 sq ft
  • Sleeps 3

Suite Junior with Sea View

  • 355 sq ft
  • Sea view
  • Sleeps 4

Room Premium

  • 355 sq ft
  • Sleeps 3

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About the neighborhood

Cabo San Lucas

Beachfront retreat .At this El Tezal property, you'll be well placed to visit Medano Beach and Cabo San Lucas Bay, both within a 5-minute walk. Also, Islands and Protected Areas of the Gulf of California is within half a mile (1 km) and Plaza San Lucas is within 2 miles (3 km).

What's nearby

  • Medano Beach - 5 min walk - 0.3 miles
  • Plaza San Lucas - 14 min walk - 0.8 miles
  • Cabo San Lucas Country Club - 16 min walk - 0.9 miles
  • Puerto Paraiso Mall - 4 min drive - 2.4 miles
  • Marina Del Rey - 5 min drive - 3.1 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 38 min drive

Restaurants

  • ‪Riu Sport Bar - ‬3 min walk
  • ‪La Iguana - ‬5 min walk
  • ‪Baja California Restaurante - ‬4 min walk
  • ‪Torote Steak House - ‬8 min walk
  • ‪Villa Del Palmar Beach Resort & Spa Los Cabos - ‬14 min walk

About this property

Hotel Riu Palace Cabo San Lucas - All Inclusive

4-star beachfront property near Medano Beach
Hotel Riu Palace Cabo San Lucas - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Cabo San Lucas - All Inclusive offers its guests a full-service spa, 6 outdoor swimming pools, outdoor tennis courts, and a health club. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a steam room, and a rooftop terrace are also featured at the family-friendly Hotel Riu Palace Cabo San Lucas - All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Cabo San Lucas property.

  • 1 building
  • 692 guestrooms or units
  • 5 levels
  • 6 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Hotel Riu Palace Cabo San Lucas - All Inclusive offers 692 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, and a hot tub. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 6 outdoor pools
  • Basketball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Cabo San Lucas - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Riu Cabo San Lucas
Cabo San Lucas All Inclusive Riu
Cabo San Lucas Palace
Cabo San Lucas Riu All Inclusive
Palace Cabo San Lucas
Palace Cabo San Lucas All Inclusive
Riu Cabo San Lucas All Inclusive
Riu Palace All Inclusive Cabo San Lucas
Riu Palace Cabo San Lucas
Riu Palace Cabo San Lucas All Inclusive
Riu Palace Cabo San Lucas All Inclusive All-inclusive property
Riu Palace
Riu Palace Cabo San Lucas All Inclusive
Hotel Riu Palace Cabo San Lucas - All Inclusive Cabo San Lucas

Frequently asked questions

How close is Hotel Riu Palace Cabo San Lucas - All Inclusive to the airport?

Hotel Riu Palace Cabo San Lucas - All Inclusive is 27.8 mi (38-min drive) away from the Los Cabos Intl. Airport (SJD) airport, the closest popular airport to the property.

Does Hotel Riu Palace Cabo San Lucas - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Cabo San Lucas - All Inclusive.

How close is Hotel Riu Palace Cabo San Lucas - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Cabo San Lucas - All Inclusive offer free breakfast?

Hotel Riu Palace Cabo San Lucas - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Palace Cabo San Lucas - All Inclusive?

No, there is no casino at this property, but PlayWin Casino (6-min drive) is nearby.

What time is check-in at Hotel Riu Palace Cabo San Lucas - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Palace Cabo San Lucas - All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Cabo San Lucas - All Inclusive have a pool?

Hotel Riu Palace Cabo San Lucas - All Inclusive features 6 outdoor pools and a children's pool.

Does Hotel Riu Palace Cabo San Lucas - All Inclusive have a restaurant?

Hotel Riu Palace Cabo San Lucas - All Inclusive is home to El Medano, which features garden views.

Does Hotel Riu Palace Cabo San Lucas - All Inclusive have a spa?

This property has a spa, which features facials, mud baths, and massages.

How close is Hotel Riu Palace Cabo San Lucas - All Inclusive to downtown Cabo San Lucas?

Hotel Riu Palace Cabo San Lucas - All Inclusive is 1.8 mi away from Cabo San Lucas.

Hotel Riu Palace Cabo San Lucas - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2895 out of 4762 reviews
Rating 8 - Good. 1087 out of 4762 reviews
Rating 6 - Okay. 451 out of 4762 reviews
Rating 4 - Poor. 162 out of 4762 reviews
Rating 2 - Terrible. 167 out of 4762 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Virginia Marie

Stayed 2 nights in May 2025

10/10 Excellent

Ricky, Muncy

Liked: Cleanliness, staff & service, property conditions & facilities
Great view and options for food!
Stayed 4 nights in Jul 2025

8/10 Good

Billy

Stayed 3 nights in Jul 2025

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

8/10 Good

WENDY, Andover

Stayed 4 nights in May 2025

8/10 Good

Dounna, Driftwood

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay right on the beach (although you cannot get in the water). Pools were amazing and staff were very accommodating. My only complaint is the food options were the same all week and not that great. Other than that is a fabulous time.
Stayed 5 nights in May 2025

10/10 Excellent

Million

Stayed 7 nights in May 2025

4/10 Poor

Aubrey

Traveled with family
Disliked: Amenities
It looked like a pretty cool hotel on all the pictures and had decent reviews. This really wasn’t the case. We arrived in the afternoon check in was smooth. We found our way through the hotel with the help of a map she gave us. To be expected in a resort like this. We got to our room that was clean but had an incredibly musty odor in it. It had two double beds and loveseat. We requested a room with a sofa sleeper… no sleeper. My daughter refused to sleep in the bed with one of us so she slept on that loveseat for 3 days… the pool was old and kinda gross we never ventured over to the other pool except to get towels. I guess only one pool has a towel place for the entire hotel.. annoying. My biggest complaint was I was unable to eat pretty much any of that food!! All the Restaurants were inedible!!! I ate fruit and bread for three days. I did have a burger one day that I went to the buffet and lugged it down to the pool. No food service at the pool.. that was a huge deal breaker! I’ve stayed at a few of these all inclusives and they have service all over the place!! 30 minutes to get a drink each time mostly just walked to the bar and some beverages… also the activity booking place is a scam. They tell your going on a boat but then try to take to 3 different spots to buy junk or whatever. I left the tour and got a cab to the beach and got a guy to take us out. For $35 I paid this scuba place almost $200.should have went with my gut on that one! I’ll be staying at Casa Dorado
Stayed 3 nights in Jun 2025

6/10 Okay

Carmen

Traveled with family
You get what you pay for… food was average leaning to low quality. Visiting the steak house was a major disappointment. The bet meal of the day was breakfast. Drinks are ok. Finished my stay with a broken shower that was never repaired. Luckily my sis was across and was able to use hers
Stayed 3 nights in May 2025

8/10 Good

Jill

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property
Stayed 3 nights in May 2025

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, property conditions & facilities
El Hotel muy lindo y bien cuidado, el staff muy bueno gente muy calida y am able, la comida en los Buffet muy variada y muy buena. Los restaurantes como la Japonesa, y Italiana no se lo recommendo, los show o presentaciones deberian mejorar estuve en Cancun hace 2 anos y los show eran mucho mejor.
Stayed 4 nights in May 2025

10/10 Excellent

Alissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 6 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fiancé and I chose this resort for its ideal location—conveniently situated between Cabo San Lucas and San José del Cabo—which made it easy for us to explore wedding venues in both areas. The service was excellent; when we had a leak in our shower, it was promptly and professionally repaired. The food and drinks exceeded our expectations and were some of the best we’ve experienced at an all-inclusive resort. I highly recommend this resort for families and group getaways, as it offers lively nightlife events and engaging daytime activities.
Stayed 4 nights in May 2025

10/10 Excellent

Jaclyn

Stayed 4 nights in May 2025

8/10 Good

Jesus

Traveled with partner
Good variety of food
Stayed 4 nights in May 2025

10/10 Excellent

ASRAA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have never stayed at a resort with such a nice staff So kind and loving everyone on the property.
Stayed 4 nights in May 2025

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 5 nights in Apr 2025

8/10 Good

Mohsen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Food and drink quality could be better but seems everyone was trying their best
Stayed 3 nights in May 2025

10/10 Excellent

Jayna

Stayed 5 nights in May 2025

10/10 Excellent

Chad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been there 10 years in a row it’s our ride or die. Will go back next year.
Stayed 5 nights in May 2025

10/10 Excellent

Andre

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice resort environment and friendly staffs and services 👍👍👍👍 👏👏👏👏👏👏 Transportation company drivers are extremely driving dangerous. My family & I were feeling unsafe of their driving speeds and handling. Please forward the message to 3rd party transportation company, to retrain, certified and needs to improve and consider tourist safety and concerns. Thank you!!
Stayed 4 nights in May 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful. Everyone was so friendly and the food was great. Not forgetting they have entertainment every night. Will definitely come back here again.
Stayed 5 nights in May 2025

6/10 Okay

Benjamin

Traveled with partner
Liked: Amenities, property conditions & facilities
Didn't fix the toilet had to keep calling them twice it happened at the stay room 1106 and call them for to bring wires to change the drinks to sugar free and come to change the sheets in the room
Stayed 6 nights in May 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean modern resort! Many dinning options with quality food and great service! Highly recommend, close by beaches to enjoy and enjoying the resort was so relaxing

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025