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4.4 out of 5

"Friendly people good restaurants Nice and clean rooms I’m satisfied with the service here thank you so much " More

By a verified traveler on Mon 13 Jun 2022

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Hotel Description

4-star beachfront property near Medano Beach

Beachfront retreat

Within a 5-minute walk of this well-placed property, you'll find Medano Beach and San Lucas Bay. Marina Cabo San Lucas and Cabo San Lucas Country Club are also within 2 miles (3 km).

All-inclusive

A full-service spa, 5 restaurants, and 6 outdoor pools are all featured at this all-inclusive property. Dine at the beachfront restaurant and relax with sun loungers. Bring the family and enjoy the free kid's club, children's pool, and playground.

Junior Suite (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$303* Per night/room Jul 5 - Jul 6

Suite, Jetted Tub, Ocean View (U)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Jetted Tub, Ocean View (L)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Jetted Tub, Ocean View (E)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Jetted Tub, Ocean View (M)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Partial Ocean View (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Riu Palace Cabo San Lucas All Inclusive ratings based on 89 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Riu Palace Cabo San Lucas All Inclusive

Everyone (21) Couples (28) Family (26)
5 out of 5
Friendly people good restaurants Nice and clean rooms I’m satisfied with the service here thank you so much

Posted by on Jun 13, 2022

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5 out of 5
I thought property was very nice. Food was better at market over the restaurants.

Posted by on May 30, 2022

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5 out of 5
Very friendly staff. Food was great. Room was beautiful as was the hotel

Posted by , from SUNNYVALE on May 19, 2022

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5 out of 5
Everything about this resort was amazing. The proximity to the beach, the staff, the food. They provided top notch friendly and professional service here at the Riu palace. Me and my husband loved it and definitely plan to return. We absolutely love the Riu Palace and hated to leave.

Posted by on May 6, 2022

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5 out of 5
Food was excellent. Staff was very accommodating. We will be back !

Posted by on Apr 23, 2022

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5 out of 5
staff was very kind.

Posted by on Apr 22, 2022

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5 out of 5
Beautiful property abs super kind staff. Would definitely return

Posted by on Apr 5, 2022

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5 out of 5
Nice location, friendly helpful staff, Food was very good.

Posted by on Mar 24, 2022

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3 out of 5
Found and killed a cockroach in the room. Bathroom always smell bad like breathing next to a closed, dirty swamp. Found bunch of hair all in a small area when lift up the blanket. Buffet Food was just ok. Desserts look great but not good. Either mossy cake or stale pastries so I tried twice and gave up. No wonder they’re always there and a lot left. Great sea bass, smoked and grilled lamb chops. The steakhouse was a disappointment. I wonder why people lined up everyday before open time for that steaks and lobsters! It’s definitely not restaurant grade. You can get pretty Much the same in the buffet. Service was great. But they expected tips too much if you know what I mean. It’s understandable as they don’t get pay much (or so they said). I hope the resort pays them more. Also, as talking to other guests, we all agreed they should have jacuzzis!!! Their entertainment over all was great. As a whole, it’s ok but definitely not a 4 stars place and I won’t stay here again. Smelly bathroom, cockroaches and hairs chased me away from this place

Posted by on Mar 17, 2022

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Comment from Hotel Management

Mar 23, 2022 by Online Reputation Manager

Dear Jennie Thank you for your feedback. We are pleased to know that the entertainment was up to your wishes and we are also happy that our staff looked after you in a professional and hospitable manner. On the other hand, however, we regret that we did not live up to your expectations in terms of our wide and varied gastronomic offer, as we try to satisfy the majority of palates so that our guests are happy to be with us. Furthermore, we are sorry to hear about the events you mentioned, although we would have liked to be able to assist you at the time of your stay with us and solve the problems directly. However, please be assured that we take note of your comments and will address them with the relevant departments. We hope that you will give us the opportunity to have another experience with us. Yours faithfully, Hotel Riu Palace Cabo San Lucas Online Reputation Manager

4 out of 5
Nice hotel. Food decent

Posted by , from Flushing on Mar 13, 2022

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All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Volleyball

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Childcare
  • Spa/beauty facilities and services
  • Offsite tours

  • Access to onsite nightclubs included
  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included

Property Features

Riu Palace Cabo San Lucas All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Riu Palace Cabo San Lucas All Inclusive offers its guests a full-service spa, 6 outdoor swimming pools, outdoor tennis courts, and a health club. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 5 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A children's pool, a steam room, and a rooftop terrace are also featured at the family-friendly Riu Palace Cabo San Lucas All Inclusive. Limited free parking is available on a first-come, first-served basis. A complete renovation of Riu Palace Cabo San Lucas All Inclusive was completed in August 2016. Smoking is allowed in designated areas at this 4-star Cabo San Lucas property.

  • 1 building
  • 692 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 5 bars or lounges
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Riu Palace Cabo San Lucas All Inclusive offers 692 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 27-inch flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private balcony or patio
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

El Medano - Overlooking the garden, this buffet restaurant serves breakfast and dinner.

San Jose - This beachfront theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Mar de Cortes - Overlooking the ocean and pool, this steakhouse serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Krystal - Overlooking the garden, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.

Misaki - Overlooking the garden, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

2 outdoor tennis courts and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Fitness classes on site
  • Basketball on site
  • Volleyball on site
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Renova Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Riu Palace Cabo San Lucas All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Grey water recycling system
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Renewable energy source - solar

Hotel Names

  • All Inclusive Riu Cabo San Lucas
  • Cabo San Lucas All Inclusive Riu
  • Cabo San Lucas Palace
  • Cabo San Lucas Riu All Inclusive
  • Palace Cabo San Lucas
  • Palace Cabo San Lucas All Inclusive
  • Riu Cabo San Lucas All Inclusive
  • Riu Palace All Inclusive Cabo San Lucas
  • Riu Palace Cabo San Lucas
  • Riu Palace Cabo San Lucas All Inclusive
  • Riu Palace Cabo San Lucas All Inclusive All-inclusive property
  • Riu Palace
  • Riu Palace Cabo San Lucas All Inclusive Cabo San Lucas
  • Riu Palace Cabo San Lucas All Inclusive All-inclusive property

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.