Hotel Riu Santa Fe - All Inclusive

3.5 star property
3.5-star beachfront property near Medano Beach

Choose dates to view prices

Photo gallery for Hotel Riu Santa Fe - All Inclusive

Aerial view
Creator video
10 bars/lounges, 5 swim-up bars, 5 poolside bars
6 restaurants, breakfast, dinner served; Asian cuisine
Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Bahia Cabo san Lucas KM 4.5, Camino Viejo San jose del Cabo, Cabo San Lucas, BCS, 23410
  • Place, Medano Beach
    ‪3 min walk‬
  • Place, Cabo San Lucas Bay
    ‪14 min walk‬
  • Place, Plaza San Lucas
    ‪14 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪38 min drive‬

Room options

Standard Double Room (M)

8.4 out of 10
Very good
(58 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Garden View (L)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (E)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (U)

8.0 out of 10
Very good
(555 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

7.4 out of 10
Good
(49 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

7.6 out of 10
Good
(14 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Ocean View (M)

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (M)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Standard Double Room, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Ocean View (L)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (E)

  • 753 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (L)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Suite, Ocean View (C)

7.0 out of 10
Good
(2 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (C)

7.8 out of 10
Good
(6 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (RIU Party | C)

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (C)

  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (C)

8.4 out of 10
Very good
(66 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room (Super Saver | C)

8.2 out of 10
Very good
(30 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (Riu Party, U)

8.2 out of 10
Very good
(24 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (U)

8.4 out of 10
Very good
(19 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party, (L))

  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (L)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party, B2C-US)

  • Sleeps 2
  • 1 King Bed

Double Room (Riu Party, M)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (M)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room (Friends & Family (M))

7.0 out of 10
Good
(2 reviews)
  • 527 sq ft
  • Sleeps 4
  • 3 Queen Beds OR 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

Double Room, 2 Bedrooms, Garden View (U)

7.8 out of 10
Good
(11 reviews)
  • 301 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Room (Friends & Family (U))

9.4 out of 10
Exceptional
(13 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

Room (Friends & Family (B2C-US))

  • 1 bedroom
  • Sleeps 4
  • 3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

Double Room (RIU Party | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room (Super Saver | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Standard Double Room, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (Kids Free | C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (E)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party | E)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Room (Friends & Family | E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Cabo San Lucas

On the beach.At this El Medano Ejidal property, you'll be well placed to visit Medano Beach and Cabo San Lucas Bay, both within a 5-minute walk. Also, Islands and Protected Areas of the Gulf of California is within half a mile (1 km) and Plaza San Lucas is within 2 miles (3 km).

What's nearby

  • Medano Beach - 3 min walk - 0.2 miles
  • Cabo San Lucas Bay - 14 min walk - 0.8 miles
  • Plaza San Lucas - 14 min walk - 0.8 miles
  • Blue Medical Net Hospital - 3 min drive - 2.2 miles
  • Questro Golf - 3 min drive - 2.2 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 36 min drive

Restaurants

  • ‪Riu Sport Bar - ‬1 min walk
  • ‪La Iguana - ‬5 min walk
  • ‪Baja California Restaurante - ‬4 min walk
  • ‪Promenade - ‬8 min walk
  • ‪La misión - ‬4 min walk

About this property

Hotel Riu Santa Fe - All Inclusive

3.5-star beachfront property near Medano Beach
Hotel Riu Santa Fe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Santa Fe - All Inclusive, you'll find a full-service spa, a complimentary water park, and 10 outdoor swimming pools. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 5 swim-up bars and 10 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a nightclub, and a fitness center are also featured at the family-friendly Hotel Riu Santa Fe - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cabo San Lucas property.

  • 1190 guestrooms or units
  • 4 levels
  • 11 buildings
  • 6 dining venues
  • 5 bars by the pool
  • 5 swim-up bars
  • 10 bars or lounges
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Hotel Riu Santa Fe - All Inclusive offers 1190 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, and a hot tub. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 5 poolside bars
  • 5 swim-up bars
  • 6 restaurants
  • Snack bar/deli

Things to do

  • 10 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Splash pad
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Santa Fe - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Riu Santa Fe
Riu Fe
Riu Fe All Inclusive
Riu Santa
Riu Santa Fe
Riu Santa Fe All Inclusive
Santa Fe All Inclusive
Santa Fe Riu
Hotel Riu Santa Fe Cabo San Lucas, Los Cabos
Riu Santa Fe Cabo San Lucas
Riu Santa Fe Los Cabos
Riu Sante Fe
Riu Santa Fe All Inclusive Cabo San Lucas
Riu Santa Fe All Inclusive All-inclusive property Cabo San Lucas
Riu Santa Fe All Inclusive All-inclusive property
Riu ta Fe Inclusive inclusive
Riu Santa Fe All Inclusive
Hotel Riu Santa Fe - All Inclusive Cabo San Lucas
Hotel Riu Santa Fe - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Santa Fe - All Inclusive to the airport?

Hotel Riu Santa Fe - All Inclusive is 28 mi (36-min drive) away from the Los Cabos Intl. Airport (SJD) airport, the closest popular airport to the property.

Does Hotel Riu Santa Fe - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Santa Fe - All Inclusive.

How close is Hotel Riu Santa Fe - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Santa Fe - All Inclusive offer free breakfast?

Hotel Riu Santa Fe - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Riu Santa Fe - All Inclusive?

No, there is no casino at this property, but PlayWin Casino (5-min drive) is nearby.

What time is check-in at Hotel Riu Santa Fe - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Santa Fe - All Inclusive?

This property offers free self parking.

Does Hotel Riu Santa Fe - All Inclusive have a pool?

Hotel Riu Santa Fe - All Inclusive features 10 outdoor pools and a children's pool.

Does Hotel Riu Santa Fe - All Inclusive have a restaurant?

Yes, there are 6 restaurants on site.

Does Hotel Riu Santa Fe - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy facials, body wraps, and mani/pedis.

How close is Hotel Riu Santa Fe - All Inclusive to downtown Cabo San Lucas?

Hotel Riu Santa Fe - All Inclusive is 1.8 mi away from Cabo San Lucas.

Hotel Riu Santa Fe - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 3998 out of 7235 reviews
Rating 8 - Good. 1729 out of 7235 reviews
Rating 6 - Okay. 790 out of 7235 reviews
Rating 4 - Poor. 345 out of 7235 reviews
Rating 2 - Terrible. 373 out of 7235 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Resort location, cleanliness and hospitality from workers is 5/5. Food was 3/5 but we knew that going into it. Transparency is 0/5 - we book this trip as we were given $750 voucher for resort activities.. when we went to book our acitivites we were told it’s $750 of voucherS that are like $10 off when you spend $600 on scuba diving or stupid stuff like that.
Stayed 6 nights in Feb 2026

10/10 Excellent

Polina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is fine
Stayed 4 nights in Feb 2026

10/10 Excellent

Daniela

Stayed 5 nights in Feb 2026

8/10 Good

DIANA

Traveled with partner
Liked: Amenities, property conditions & facilities
Nice place to stay! Food was ok! Staff not to nice.
Stayed 7 nights in Feb 2026

6/10 Okay

Travashia

Stayed 6 nights in Jan 2026

6/10 Okay

Patricia

Traveled with partner
It was okay. Nothing to run out and book again. If I was to book another all inclusive I would do more research. No blanket on the bed, no extra pillows in the room. Had to ask them to restock the mini bar when we were told it would be done every other day. Toilet seat came off. Food was not great. My hamburger was like a hockey puck and when we got our appetizer it was cold at the steakhouse. Really not my go to for my next vacation. The people we met were all very nice. No elevator had to carry suitcases up 2 flights of stairs.
Stayed 7 nights in Jan 2026

10/10 Excellent

MICHAEL, Grosse Pointe Park

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness of room, friendly staff, grounds were very well kept up.
Stayed 6 nights in Jan 2026

8/10 Good

Diana Lizette

Stayed 3 nights in Jan 2026

2/10 Terrible

hector

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience! Will never go back here again! Facilities are falling apart, sunchairs are torn, people and staff are rude, customer service is horrible! Staff expects tips for everything and if you want to get into the steak restaurant make sure u have at least 500MXN to get a table even if there are clear visible tables available or else you will be waiting for hours!
Stayed 6 nights in Jan 2026

10/10 Excellent

KALLIE, Rathdrum

Stayed 7 nights in Jan 2026

10/10 Excellent

Robert

Stayed 4 nights in Jan 2026

10/10 Excellent

Jeffery Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great staff good service
Stayed 5 nights in Oct 2025

10/10 Excellent

Stephanie

Stayed 4 nights in Dec 2025

8/10 Good

sky

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff super clean
Stayed 7 nights in Dec 2025

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the pools to be amazing because they were large and there were so much pools. The food was good but I didn’t find it to be amazing. But overall we had a great time celebrating my 30th birthday. Especially since this resort has foam parties everyday it seems, they are definitely big on parties.
Stayed 5 nights in Dec 2025

6/10 Okay

Sandra Dee

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and I appreciated being in building 1 where it was quieter, closer to the garden pools and dining rooms. I found the party scene too overwhelming with the loud music and drunk guests. Staff were not as friendly as I renember from my visit with my husband 13 years ago. Waitresses especially were not as friendly or attentive in the dining rooms. I loved that you did not need to book reservations for dining. More attention could be made to keep pool areas clean free from empty glasses and used plates. The sports bar was convenient with the specialty coffees a treat. Staff in there were friendly . The entertainment was good at night but the kids portion could be earlier on. The adult portion starting at 9pm was a little too late. Kudos to David, Emilio, and Huiliaria in the dining room for their exceptional service, friendly disposition, and attention.
Stayed 9 nights in Dec 2025

10/10 Excellent

Johnathon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Enrique

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, great beds.
Stayed 2 nights in Dec 2025

8/10 Good

Rodney S

Stayed 10 nights in Nov 2025

10/10 Excellent

ming

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean.
Stayed 4 nights in Dec 2025

8/10 Good

John Robert

Stayed 6 nights in Dec 2025

8/10 Good

Leah

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is very big and kept clean and tidy. The rooms are clean and the mini fridge is stocked every other day with pop, beer and water. If you need anything, use the app. The staff was very responsive to the requests we made. They've got people regularly cleaning the tables by the pools and keeping the bathrooms clean. There is something for everyone. Pool activities and scheduled events. If you want a party vibe you can find it. If you want a chill vibe, it's there too. We were on the quieter side of the resort which was nice for us. If noise is a concern for you at night, bring ear plugs. Our kids loved the snack bar by the pool. The staff were polite and helpful. The food was fine. I don't know what people expect when you have to feed thousands of people a day. I had no issue with what they had on offer and could always find something I liked. Bring bug spray. The mosquitos were not kind to me.
The beachfront early in the morning
View of the pool from the room
The pool at night
Stayed 7 nights in Nov 2025

10/10 Excellent

Nicole Molina

Stayed 3 nights in Nov 2025

10/10 Excellent

Jackie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, resort was super clean and nice! Food was great!
Stayed 4 nights in Dec 2025

4/10 Poor

lawrence milton smith

Disliked: Amenities
The room was full of bugs, the shower leaked from the enclosure into the bathroom floor and there was an ant infestation. The worst resort food that i've ever had. This was my third stay at a Riu hotel and i think I'll choose another option next time. The first thing they told me when i got there is to put everything in the safe and to enjoy the pools because the ocean was dangerous. They texted me and called me to come to the stage area to setup my return transfer to the airport before i even got to the hotel. The resort, dinner and pool crew were great. This is a good hotel of your looking for loud parties, packed adult pools and overly drunk guest. The resort told me i had to be at the front of the hotel at 1:20pm to catch my ride but they NEVER mentioned that i had to check out before noon or be forced to pay a $10 late fee. Resort is a 4 out of 10 in my book and i wont be going back
Stayed 4 nights in Dec 2025