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"Staff was pretty good but food could have been better " More

By a verified traveler on Sat 07 Mar 2020

Hotel Description

3.5-star beachfront property near Medano Beach

On the beach

With a stay at this Cabo San Lucas property, you'll be within a 5-minute walk of Medano Beach and San Lucas Bay. Cabo San Lucas Country Club and Marina Cabo San Lucas are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and a nightclub. Enjoy a day at the beach scuba diving, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site.

Free WiFi, flat-screen TVs

The 1190 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and minibars. Other amenities include free bottled water, ceiling fans, and hair dryers.

Double Standard Ocean View Mexico

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite Ocean View Mexico

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Jacuzzi Ocean View Mexico

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room (Splash & Pool Party Zone B2C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room (Splash & Pool Party Zone B2C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Double Room (Splash and Pool Party Zone)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Riu Santa Fe All Inclusive ratings based on 112 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Riu Santa Fe All Inclusive

Everyone (63) Couples (14) Students (1) Family (24)
4 out of 5
Staff was pretty good but food could have been better

Posted by , from East Lansing, MI on Mar 7, 2020

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5 out of 5
This was my first time in Cabo. My parents had been to Riu Santa Fe before and they loved it so I decided to stay there on my trip. The resort is fantastic! It is huge! The pools are clean and they have lots of chairs to lay out on. The food was great with a large variety of choices. They also have entertainment for all ages. What I loved the most was the staff. They were very hospitable, helpful and they pride themselves in providing the best service possible, which they did! I would highly recommend this resort. Riu Santa Fe is in a great location- it’s about 30 minutes from the airport and 15 minutes from the marina and the shops. Loved it!

Posted by on Feb 22, 2020

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4 out of 5

Posted by on Feb 18, 2020

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4 out of 5
First time to Cabo, very enjoyable trip. Good variety of food and things to do.

Posted by on Feb 18, 2020

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5 out of 5
I loved the variety that this property had. It offered nice options for dining, entertainment and pool entertainment. The only thing that I wished was that there were more restrooms by the pools. We were at one of the swim up bars and had to walk quite a way to the restroom. Other than that, fabulous resort!

Posted by , from S.D. on Feb 16, 2020

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5 out of 5

Posted by on Feb 16, 2020

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4 out of 5

Posted by on Feb 10, 2020

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5 out of 5
Great location and people Food was good with good entertainment

Posted by on Jan 20, 2020

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1 out of 5
I stayed at this hotel 9 years ago and I loved it, however this time everything had changed. The rooms are so dirty, I woke up with bug bites all over my body, there was a spider webs in my room i had to call them to come clean, had food poisoning, and the worst part was that the hotel staff was selling hard core drugs on the facility 😡 they offered me and my husband cocaine, weed, etc.. I was more upset that my 20 year old son who came with 4 of his friends were also offered drugs by the staff at the bar and by the pool. I will NEVER EVER stay in this hotel again & I would never recommend to anyone. I couldn’t get any sleep because they were constantly repairing something in the rooms and the staff was super loud. I had to go there and ask them to keep it down with their laughter and to turn down their radios cuz I could t sleep. It was the worst trip I ever had. So disappointed in their service. No one spoke English. You ask them a question they walk away cuz they don’t understand what you’re saying.

Posted by on Jan 3, 2020

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3 out of 5
It was good for bars, swimming pools, entertainment. However, our bldg. didn’t have an elevator so was a little difficult to go up/down stairs especially with the luggage! Rooms had mosquitoes so I got about 9-10 bites. Pillows are flat. Tubs are kind of slippery. Restaurant schedule isn’t accurate. Too many buffets! WiFi not the best either.

Posted by on Dec 29, 2019

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Renovations + Closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 31 March 2020 to 31 May 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
Water activities

  • Scuba-diving lessons

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Access to onsite clubs included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • Scuba lessons included
  • In-room liquor dispensers
  • Onsite live performances included
  • Theme parties included

Property Features

Riu Santa Fe All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Riu Santa Fe All Inclusive, you'll find a full-service spa, a complimentary water park, and 7 outdoor swimming pools. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 10 bars/lounges. Public spaces have free WiFi. A children's pool, a health club, and a nightclub are also featured at the family-friendly Riu Santa Fe All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cabo San Lucas property.

  • 1190 guestrooms or units
  • 4 levels
  • 11 buildings
  • 6 dining venues
  • 5 bars by the pool
  • 3 swim-up bars
  • 10 bars or lounges
  • Built in 2007
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 7
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Jose del Cabo, Baja California Sur (SJD-Los Cabos Intl.) (44.9 km / 27.9 mi)
  • Parking: Free self parking

Room Amenities

Riu Santa Fe All Inclusive offers 1190 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

La Baja California - This buffet restaurant serves breakfast and dinner.

El Médano - Onsite buffet restaurant. Open daily.

Zashila - This theme restaurant specializes in Asian cuisine. Open daily.

Carusso - This theme restaurant specializes in Italian cuisine. Open daily.

La Misión - Onsite buffet restaurant. Open daily.

Nearby Activities

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Fitness classes on site
  • Scuba diving on site
  • Volleyball on site
  • Sailing nearby

Spa Services

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Riu Santa Fe All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, staff at the property wear personal protective equipment and an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 72 between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, staff at the property wear personal protective equipment and an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 72 between bookings.

  • Noise-free rooms not guaranteed
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • No pets or service animals allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays 72

Hotel Names

  • All Inclusive Riu Santa Fe
  • Riu Fe
  • Riu Fe All Inclusive
  • Riu Santa
  • Riu Santa Fe
  • Riu Santa Fe All Inclusive
  • Santa Fe All Inclusive
  • Santa Fe Riu
  • Hotel Riu Santa Fe Cabo San Lucas, Los Cabos
  • Riu Santa Fe Cabo San Lucas
  • Riu Santa Fe Los Cabos
  • Riu Sante Fe
  • Riu Santa Fe All Inclusive Cabo San Lucas
  • Riu Santa Fe All Inclusive All-inclusive property Cabo San Lucas
  • Riu Santa Fe All Inclusive All-inclusive property
  • Riu ta Fe Inclusive inclusive
  • Riu Santa Fe All Inclusive Cabo San Lucas
  • Riu Santa Fe All Inclusive All-inclusive property
  • Riu Santa Fe All Inclusive All-inclusive property Cabo San Lucas

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.