Hotel Riu Santa Fe - All Inclusive

3.5 star property
3.5-star beachfront property near Medano Beach

Choose dates to view prices

Photo gallery for Hotel Riu Santa Fe - All Inclusive

Aerial view
Creator video
On the beach, sun loungers, beach towels, beach massages
10 bars/lounges, 5 swim-up bars, 5 poolside bars
10 bars/lounges, 5 swim-up bars, 5 poolside bars

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
Bahia Cabo san Lucas KM 4.5, Camino Viejo San jose del Cabo, Cabo San Lucas, BCS, 23410
  • Place, Medano Beach
    ‪3 min walk‬
  • Place, Cabo San Lucas Bay
    ‪14 min walk‬
  • Place, Cabo San Lucas Country Club
    ‪14 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪51 min drive‬

Room options

Standard Double Room (M)

8.2 out of 10
Very good
(57 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Garden View (L)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (E)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (U)

8.0 out of 10
Very good
(517 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

7.2 out of 10
Good
(45 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

7.4 out of 10
Good
(13 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Ocean View (M)

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (M)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Standard Room, Ocean View (L)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (L)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 753 sq ft
  • Sleeps 6
  • 1 King Bed

Suite, Ocean View (C)

7.0 out of 10
Good
(2 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (C)

9.0 out of 10
Wonderful
(4 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (RIU Party | C)

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (C)

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (C)

8.4 out of 10
Very good
(48 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room (Super Saver | C)

8.2 out of 10
Very good
(27 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (Riu Party, U)

8.0 out of 10
Very good
(22 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (U)

8.0 out of 10
Very good
(15 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party, (L))

  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (L)

  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party, B2C-US)

  • Sleeps 2
  • 1 King Bed

Double Room (Riu Party, M)

  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (M)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room (Friends & Family (M))

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Queen Beds OR 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

Double Room, 2 Bedrooms, Garden View (U)

7.8 out of 10
Good
(11 reviews)
  • 301 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Room (Friends & Family (U))

9.4 out of 10
Exceptional
(10 reviews)
  • 527 sq ft
  • Sleeps 4
  • 3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

Room (Friends & Family (B2C-US))

  • Sleeps 4
  • 3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

Double Room (RIU Party | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room (Super Saver | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Standard Double Room, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room Luxury with View

  • 312 sq ft
  • Sleeps 2

Double Room with Side Sea View

  • 301 sq ft
  • Partial sea view
  • Sleeps 2

Double Room (Kids Free | C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Quadruple Room with Garden View

  • 527 sq ft
  • Sleeps 4

Double Room with Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • 301 sq ft
  • Sleeps 4

Double Room with Sea View

  • 301 sq ft
  • Sea view
  • Sleeps 2

Suite with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sea view
  • Sleeps 2

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About the neighborhood

Cabo San Lucas

On the beach.At this El Medano Ejidal property, you'll be well placed to visit Medano Beach and Cabo San Lucas Bay, both within a 5-minute walk. Also, Islands and Protected Areas of the Gulf of California is within half a mile (1 km) and Cabo San Lucas Country Club is within 2 miles (3 km).

What's nearby

  • Medano Beach - 3 min walk - 0.2 miles
  • Cabo San Lucas Bay - 14 min walk - 0.8 miles
  • Cabo San Lucas Country Club - 14 min walk - 0.8 miles
  • Plaza San Lucas - 14 min walk - 0.8 miles
  • Blue Medical Net Hospital - 4 min drive - 2.2 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 36 min drive

Restaurants

  • ‪Riu Sport Bar - ‬1 min walk
  • ‪Baja California Restaurante - ‬4 min walk
  • ‪La Iguana - ‬5 min walk
  • ‪Torote Steak House - ‬7 min walk
  • ‪Promenade - ‬8 min walk

About this property

Hotel Riu Santa Fe - All Inclusive

3.5-star beachfront property near Medano Beach
Hotel Riu Santa Fe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Santa Fe - All Inclusive, you'll find a full-service spa, a complimentary water park, and 10 outdoor swimming pools. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 5 swim-up bars and 10 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a nightclub, and a fitness center are also featured at the family-friendly Hotel Riu Santa Fe - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cabo San Lucas property.

  • 1190 guestrooms or units
  • 4 levels
  • 11 buildings
  • 6 dining venues
  • 5 bars by the pool
  • 5 swim-up bars
  • 10 bars or lounges
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Hotel Riu Santa Fe - All Inclusive offers 1190 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, and a hot tub. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 5 poolside bars
  • 5 swim-up bars
  • 6 restaurants
  • Snack bar/deli

Things to do

  • 10 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Splash pad
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Santa Fe - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Riu Santa Fe
Riu Fe
Riu Fe All Inclusive
Riu Santa
Riu Santa Fe
Riu Santa Fe All Inclusive
Santa Fe All Inclusive
Santa Fe Riu
Hotel Riu Santa Fe Cabo San Lucas, Los Cabos
Riu Santa Fe Cabo San Lucas
Riu Santa Fe Los Cabos
Riu Sante Fe
Riu Santa Fe All Inclusive Cabo San Lucas
Riu Santa Fe All Inclusive All-inclusive property Cabo San Lucas
Riu Santa Fe All Inclusive All-inclusive property
Riu ta Fe Inclusive inclusive
Riu Santa Fe All Inclusive
Hotel Riu Santa Fe - All Inclusive Cabo San Lucas
Hotel Riu Santa Fe - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Santa Fe - All Inclusive to the airport?

Hotel Riu Santa Fe - All Inclusive is 28 mi (36-min drive) away from the Los Cabos Intl. Airport (SJD) airport, the closest popular airport to the property.

Does Hotel Riu Santa Fe - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Santa Fe - All Inclusive.

How close is Hotel Riu Santa Fe - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Santa Fe - All Inclusive offer free breakfast?

Hotel Riu Santa Fe - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Riu Santa Fe - All Inclusive?

No, there is no casino at this property, but PlayWin Casino (5-min drive) is nearby.

What time is check-in at Hotel Riu Santa Fe - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Santa Fe - All Inclusive?

This property offers free self parking.

Does Hotel Riu Santa Fe - All Inclusive have a pool?

Hotel Riu Santa Fe - All Inclusive features 10 outdoor pools and a children's pool.

Does Hotel Riu Santa Fe - All Inclusive have a restaurant?

Yes, there are 6 restaurants on site.

Does Hotel Riu Santa Fe - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy beach massages, body wraps, and body treatments.

How close is Hotel Riu Santa Fe - All Inclusive to downtown Cabo San Lucas?

Hotel Riu Santa Fe - All Inclusive is 1.8 mi away from Cabo San Lucas.

Reviews

Hotel Riu Santa Fe - All Inclusive Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 3592 out of 6551 reviews
Rating 8 - Good. 1559 out of 6551 reviews
Rating 6 - Okay. 737 out of 6551 reviews
Rating 4 - Poor. 318 out of 6551 reviews
Rating 2 - Terrible. 345 out of 6551 reviews

Reviews

10/10 Excellent

TERESA, RIVERSIDE

Stayed 6 nights in Oct 2025

8/10 Good

Janee

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness
Stayed 4 nights in Oct 2025

8/10 Good

Janee

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, and efficiency of wait staff during all dining options. The bed turn over services was great and made my days easy to navigate. Birthday trip was amazing!
Views walking to breakfast
Morning sunrise from my room
Breakfast / freshly omelets and fresh fruit
Stayed 4 nights in Oct 2025

10/10 Excellent

Marcie

Stayed 4 nights in Oct 2025

10/10 Excellent

Abel Serrano

Stayed 4 nights in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

perla anahi

Stayed 3 nights in Sep 2025

6/10 Okay

Paul E

Traveled with partner
Overbooked not enough staff to handle it
Stayed 7 nights in Sep 2025

10/10 Excellent

Michael

Stayed 2 nights in Sep 2025

4/10 Poor

Teresa

Disliked: Cleanliness, staff & service, amenities
When when arrived our room was dirty and it looked as if it wasn’t a working room . After getting off a plane and coming for this resort . You expect your room to be cleaned. The room decor needs to be updated and the ac barely works due to the outside temps are not in the early part of September. Staff doesn’t speak English much of which is understandable but a little would help since you cater to English speaking tourists as well . The Grounds are nice . Selection of food options are all buffet style with lots of flies landing on the foods of which is discussing. Resort prices for anything extras outside of the all inclusive are overly priced and not worth it . Overall this experience a bad experience and I would never stay at a RIU Santa Fe again .
Stayed 3 nights in Sep 2025

6/10 Okay

Jason, CALGARY

Liked: Staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Mia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing stay at Riu Santa Fe. The staff were super friendly and always chatty, the place was constantly being cleaned and did not feel dirty at all. The food was surprisingly good and had lots of options at their many restaurants. Overall a wonderful experience, would go back with no complaints!
Stayed 6 nights in Aug 2025

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay overall I come every year and stay at the same property. Staff was hard-working and friendly as always.
Stayed 5 nights in Aug 2025

10/10 Excellent

Randall, Clarksville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay. Food is good
Stayed 3 nights in Aug 2025

10/10 Excellent

Harris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your life is boring and dull.... Come to the riu Santa Fe in Cabo San Lucas... That will fix everything
Stayed 4 nights in Aug 2025

8/10 Good

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, great service but can't get in the ocean at this property.
Stayed 4 nights in Aug 2025

10/10 Excellent

Glendys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely enjoyed my stay at Riu Santa Fe! The staff were so pleasant, kind, and helpful! All the food options were great and the entertainment was phenomenal!
Stayed 4 nights in Aug 2025

8/10 Good

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno en general
Stayed 6 nights in Aug 2025

10/10 Excellent

sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Aug 2025

8/10 Good

Edrick M

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was a 9/10. I just don’t like the fact that there is a lot of walking to get to places. The property is so big it gets annoying, but other than that, the resort was fantastic.
Stayed 4 nights in Aug 2025

6/10 Okay

Ursula

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our room was cleaned one time during our 5 days. Mini bar was restocked one time. I downloaded Riu app did not work to request items. Called receptionist desk several times would not answer, and to check in was 1 hour 45 minutes. It rained last day, and our room some what flooded with water to both rooms. Was not notified from hotel of safety. My son slipped and fell. Housekeeping did not assist with excess of water on floor. Upon check out the clerk said I pay other sanitary fees, I told her no I already paid upon check in, I am not paying additional fees. Notify travelers in advance if there should be fees to be added.
Stayed 4 nights in Aug 2025

8/10 Good

OSCAR DIAZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Nicholas, Blackfoot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were nice and rooms were comfortable. Lots of options for meals, but I feel food quality could be better. I also would like to have servers around the pools.
Stayed 5 nights in Aug 2025

10/10 Excellent

Michele, Miami Beach

Stayed 11 nights in Jul 2025