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4.4 out of 5

"This property is beautiful and very clean. Staff are attentive and friendly. I want to go back already. " More

By a verified traveler on Tue 20 Dec 2022

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Hotel Description

4-star beachfront property near Cabo del Sol Golf

Beachfront retreat

Stay at this Cabo San Lucas property and you'll be within 2 miles (3 km) of Cabo del Sol Golf and 9 miles (15 km) of Puerto Paraiso Mall. Also within 9 miles (15 km) are Marina Cabo San Lucas and Desert Park Natural Reserve.

All-inclusive

This smoke-free property features a private beach, a full-service spa, and 5 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and mini golf, and barbecue grills are available on site.

Studio, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$544* Per night/room Feb 18 - Feb 19

Premium Suite, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 8 Max

Luxury Suite, Private Pool

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

El Encanto All Inclusive Resort at Hacienda Encantada ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for El Encanto All Inclusive Resort at Hacienda Encantada

Everyone (7) Couples (3) Family (7)
5 out of 5
This property is beautiful and very clean. Staff are attentive and friendly. I want to go back already.

Posted by on Dec 20, 2022

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Comment from Hotel Management

Dec 21, 2022 by Chief concierge

Thank you very much for your wonderful comments. Your feedback is very important to us. We hope to see you soon again.With warm regards

2 out of 5
This property could be amazing. You can see views of the ocean from each side. The staff does not care about your stay. Trying to get a drink at a swim up bar seemed to irritate the gentleman that was closing early than time stated. Told it was open until 5, 15 mins before close already had bar shut down. I tried to be nice and know they are closing but asked for a simple drink that did not take anytime to make. He poured liquor in a cup and handed me a cup of liquor and my own soda to mix it with. I split it so my spouse and I could each have one. They want to overcharge you on everything. The only goal at this resort is to sell you a timeshare. Employees seem to not like their job or care to put you first. Getting service even from the main bar we would have to ask if they were open and they would need to call someone to come up. Everything closes early and sometimes you would think they should be open but would not see anyone to help. This is before 10pm or even before 8pm. When people go on vacation they want service after spending $5000 on not such a all inclusive resort. Had to argue about fees. They did remove them but should have been further explained on arrival. I guess $5000 does not get you all inclusive. We were told we didn't buy the right package. I am still not seeing any disclosure or option on anything to pay a little more for a actual all inclusive. GO SOMEWHERE ELSE.

Posted by on Jun 11, 2022

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Comment from Hotel Management

Jun 11, 2022 by Chief Concierge

Dear Miss Carolyn, thank you for your review, we are really sorry to hear that your experience was not 100% pleasant, we appreciate it the time that you shared with us, we are reinforcing procedures and strategies with all our areas, in order to guarantee a pleasant stay. At Hacienda Encantada Resorts & Residences we are open to criticism, which is what will help us to be better every day. Thank you so much for your visit!!

5 out of 5
Beautiful

Posted by on Jun 11, 2022

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Comment from Hotel Management

Jun 11, 2022 by Chief Concierge

Hello Dear Toni, we appreciate it the time that you shared with us and your comments... We will hope see you soon... From now on the Paradise will miss you!! Thank you so much for your visit!!

5 out of 5
fantastic view up and down coastline,many beautiful vantage points. Excellent accommodations, friendly staff and excellent food/drinks. We will visit again.

Posted by on Oct 17, 2021

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Comment from Hotel Management

Oct 17, 2021 by Josue Barragan - Front Desk Manager

Thank you for your nice review, Wayne. We hope to see you back soon with us Kind regards

5 out of 5

Posted by , from Farmington Hills on Aug 31, 2021

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5 out of 5

Posted by on Aug 20, 2021

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Comment from Hotel Management

Aug 21, 2021 by Kind Regards, Management.

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We hope to have you back here at our Hacienda Encantada very soon!

5 out of 5
We like that you not only got to choose from the restaurants on property but we also got to share in the restaurants that were available in town at their sister resort.

Posted by on Aug 10, 2021

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Comment from Hotel Management

Aug 15, 2021 by Kind Regards, Management.

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We hope to have you back here at our Hacienda Encantada very soon!

5 out of 5
Great stay wonderful staff would definitely recommend!!!

Posted by on Jun 13, 2021

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Comment from Hotel Management

Aug 16, 2021 by Kind Regards, Management.

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We hope to have you back here at our Hacienda Encantada very soon!

5 out of 5

Posted by on Jun 5, 2021

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Comment from Hotel Management

Aug 16, 2021 by Kind Regards, Management.

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We hope to have you back here at our Hacienda Encantada very soon!

5 out of 5

Posted by on Jun 5, 2021

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Comment from Hotel Management

Aug 16, 2021 by Kind Regards, Management.

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We hope to have you back here at our Hacienda Encantada very soon!

About the El Encanto All Inclusive Resort at Hacienda Encantada

Location Carr Transpeninsular KM 7.3 Suite A3, Cabo San Lucas, BCS 23410

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Tennis lessons

Lessons/classes/games
  • Aerobics
  • Cooking
  • Language

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Surcharge for room service
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Aerobics classes/lessons included
  • 24-hour room service
  • Language classes/lessons included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Fitness facilities included
  • All meals included
  • All available beverages included
  • Minibar (all beverages included)
  • Tennis lessons included
  • Spa/beauty facilities and services not included
  • Meals and drinks at companion properties included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • All onsite activities, and facilities and equipment included
  • Offsite tours not included
  • Onsite live performances included

Property Features

El Encanto All Inclusive Resort at Hacienda Encantada is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At El Encanto All Inclusive Resort at Hacienda Encantada you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available. This 4-star Cabo San Lucas property is smoke free.

  • 72 guestrooms or units
  • 5 dining venues
  • 3 bars by the pool
  • 3 bars or lounges
  • 42 sq m of conference space
  • Built in 2016
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

El Encanto All Inclusive Resort at Hacienda Encantada offers 72 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Cabo San Lucas property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily.

Los Riscos - Overlooking the ocean, this fine-dining restaurant specializes in seafood and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

La Trajinera - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Las Marías - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves breakfast only. Open daily.

Barolo - This fine-dining restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

El Edén - This theme restaurant specializes in local and international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Basketball on site
  • Bicycle rentals on site
  • Volleyball on site
  • Yoga classes/instruction on site

Spa Services

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

El Encanto All Inclusive Resort at Hacienda Encantada offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets and service animals are not allowed at El Encanto All Inclusive Resort at Hacienda Encantada

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle (maximum occupancy 6)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Encanto All Inclusive Resort Hacienda Encantada
  • El Encanto All Inclusive Hacienda Encantada Cabo San Lucas
  • El Encanto All Inclusive Hacienda Encantada
  • Encanto Inclusive Hacienda En

You should know

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.