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Hard Rock Hotel Los Cabos All Inclusive

4.5 star property
4.5-star beachfront hotel near Diamante Golf Courses

Choose dates to view prices

Photo gallery for Hard Rock Hotel Los Cabos All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
View from room
Terrace/patio
Steam room, body treatments, hot stone massages, deep-tissue massages
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Polígono 1, Fraccionamiento Diamante, Cabo San Lucas, BCS, 23473
  • Diamante Golf Courses
    ‪7 min drive‬
  • Quivira Golf Club
    ‪13 min drive‬
  • Marina Del Rey
    ‪16 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪53 min drive‬

Room options

View all photos for Rock Royalty Ocean View 2 Queen Beds

Garden view

Rock Royalty Ocean View 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Rock Suite Ocean Front ( Two Bedroom ) with Personal Assistant

Egyptian cotton sheets, premium bedding, down comforters, minibar

Rock Suite Ocean Front ( Two Bedroom ) with Personal Assistant

  • 1762 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Gold Two Queen Beds

Garden view

Deluxe Gold Two Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 516 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rock Suite Ocean View ( Two Bedroom ) with Personal Assistant

Flat-screen TV

Rock Suite Ocean View ( Two Bedroom ) with Personal Assistant

  • 1762 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Partial Ocean View King

View from room

Deluxe Partial Ocean View King

8.4 out of 10
Very good
(66 reviews)
  • 516 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Swim Up King

View from room

Deluxe Swim Up King

9.0 out of 10
Wonderful
(8 reviews)
  • 516 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Pure® Wellness King

View from room

Deluxe Pure® Wellness King

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Partial Ocean View Two Queens Beds

Garden view

Deluxe Partial Ocean View Two Queens Beds

7.0 out of 10
Good
(16 reviews)
  • 516 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rock Suite Ocean View ( One Bedroom ) with Personal Assistant

Flat-screen TV

Rock Suite Ocean View ( One Bedroom ) with Personal Assistant

  • 1240 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Family Two Bedrooms

View from room

Deluxe Family Two Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 1044 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Rock Suite Rooftop Terrace Ocean View (Two Bedroom) with Personal Assistant

Terrace/patio

Rock Suite Rooftop Terrace Ocean View (Two Bedroom) with Personal Assistant

  • 1762 sq ft
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

View all photos for Rock Suite Swim-up Ocean Front (Two Bedroom) with Personal Assistant

Terrace/patio

Rock Suite Swim-up Ocean Front (Two Bedroom) with Personal Assistant

  • 1762 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Rock Suite Swim-up Ocean Front (One Bedroom) with Personal Assistant

Terrace/patio

Rock Suite Swim-up Ocean Front (One Bedroom) with Personal Assistant

  • 1240 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Suite Rooftop Terrace Ocean View (One Bedroom) with Personal Assistant

Terrace/patio

Rock Suite Rooftop Terrace Ocean View (One Bedroom) with Personal Assistant

  • 1240 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Suite Ocean Front ( One Bedroom ) with Personal Assistant

Egyptian cotton sheets, premium bedding, down comforters, minibar

Rock Suite Ocean Front ( One Bedroom ) with Personal Assistant

  • 1240 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite King

Flat-screen TV

Junior Suite King

8.0 out of 10
Very good
(18 reviews)
  • 814 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Royalty Ocean View King

Room amenity

Rock Royalty Ocean View King

10.0 out of 10
Exceptional
(2 reviews)
  • 516 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Gold King

View from room

Deluxe Gold King

7.4 out of 10
Good
(6 reviews)
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 10
  • 2 Double Sofa Beds, 1 King Bed and 2 Double Beds

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 7
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Room Deluxe With Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Deluxe With Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite Deluxe With Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Room Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 7
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

View all photos for Family Room -7 Guests- Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Room -7 Guests- Deluxe

  • Sleeps 7
  • 2 Double Beds, 1 Double Sofa Bed and 1 Queen Bed

View all photos for Suite Deluxe With Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 7
  • 2 Double Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room Luxury With Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Luxury With Sea View

  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room Deluxe With Garden View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Deluxe With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Deluxe With Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 7
  • 1 Double Sofa Bed, 2 Double Beds and 1 King Bed

View all photos for Room Deluxe With Garden View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cabo San Lucas

Beachfront retreat .Within 6 miles (10 km) of this Cabo San Lucas hotel, you'll find Diamante Golf Courses and Cabo San Lucas Country Club. Also within 9 miles (15 km) are Marina Del Rey and The Arch.

What's nearby

  • Diamante Golf Courses - 7 min drive - 2.2 miles
  • Quivira Golf Club - 13 min drive - 4.3 miles
  • Marina Del Rey - 16 min drive - 6.2 miles
  • Medano Beach - 16 min drive - 6.5 miles
  • Solmar Beach - 17 min drive - 6.5 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 51 min drive

Restaurants

  • ‪Cafetto - ‬1 min walk
  • ‪Los Gallos - ‬9 min walk
  • ‪Toro Steakhouse - ‬9 min walk
  • ‪Lagoon Bar - ‬19 min drive
  • ‪Kanpai Sushi Cabo - ‬8 min drive

About this property

Hard Rock Hotel Los Cabos All Inclusive

4.5-star beachfront hotel near Diamante Golf Courses
Hard Rock Hotel Los Cabos All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hard Rock Hotel Los Cabos All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, a waterslide, and a health club. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. A children's pool, spa services, and a complimentary children's club are also featured at the luxury Hard Rock Hotel Los Cabos All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas hotel.

  • 639 guestrooms or units
  • 8 dining venues
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hard Rock Hotel Los Cabos All Inclusive offers 639 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Cabo San Lucas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

ROCK SPA® has 36 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and detox wraps. The spa is equipped with a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Shopping
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Due to strong currents, swimming is not permitted at this property’s public beach.

Access methods

Staffed front desk

Pets

  • Pets: MXN 3200 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 49 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 3200 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos All Inclusive Cabo San Lucas
All-inclusive property Hard Rock Hotel Los Cabos All Inclusive
Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos Inclusive

Frequently asked questions

How close is Hard Rock Hotel Los Cabos All Inclusive to the airport?

Hard Rock Hotel Los Cabos All Inclusive is 33.4 mi (51-min drive) away from the Los Cabos Intl. Airport (SJD) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel Los Cabos All Inclusive?

As of Jun 23, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Los Cabos All Inclusive on Jun 29, 2025 start from $471.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel Los Cabos All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hard Rock Hotel Los Cabos All Inclusive.

How close is Hard Rock Hotel Los Cabos All Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hard Rock Hotel Los Cabos All Inclusive offer free breakfast?

Hard Rock Hotel Los Cabos All Inclusive does not offer free breakfast.

Is there a casino at Hard Rock Hotel Los Cabos All Inclusive?

No, there is no casino at this hotel, but PlayWin Casino (17-min drive) is nearby.

What time is check-in at Hard Rock Hotel Los Cabos All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hard Rock Hotel Los Cabos All Inclusive?

This hotel offers free self parking.

Does Hard Rock Hotel Los Cabos All Inclusive have a pool?

Hard Rock Hotel Los Cabos All Inclusive features 5 outdoor pools and a children's pool.

Does Hard Rock Hotel Los Cabos All Inclusive have a restaurant?

Yes, there are 8 restaurants on site.

Does Hard Rock Hotel Los Cabos All Inclusive have a spa?

Pamper yourself with a day at ROCK SPA®, where you can enjoy mani/pedis, body treatments, and massages.

How close is Hard Rock Hotel Los Cabos All Inclusive to downtown Cabo San Lucas?

Hard Rock Hotel Los Cabos All Inclusive is 4.1 mi away from Cabo San Lucas.

Hard Rock Hotel Los Cabos All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 523 out of 1008 reviews
Rating 8 - Good. 186 out of 1008 reviews
Rating 6 - Okay. 114 out of 1008 reviews
Rating 4 - Poor. 85 out of 1008 reviews
Rating 2 - Terrible. 100 out of 1008 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from a week at the Hard Rock. I’m not typically an all inclusive traveller but our experience there was incredible. Best part of the trip was all of the incredible staff. Special shout outs to Gustavo in concierge and Dustin and Salvador who took great care of us everyday. Everytime we needed anything they were on it. Added bonus was the whale watching from our patio every morning and evening!
Stayed 7 nights in Mar 2025

10/10 Excellent

Renee, Arvada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool entertainment - Milly, Lorie and Katy were fantastic! The bell staff (Richie) was super helpful when our airport transfer was running late. Dining was fab and every staff member we encountered there was friendly and helpful. Only downside- super aggressive time share pitch at arrival AND departure. That was a bit much.
Stayed 6 nights in Mar 2025

10/10 Excellent

Parthiv Arvindbhai

Stayed 4 nights in Mar 2025

8/10 Good

John

Stayed 8 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Family had an enjoyable and very memorable stay, weather was fantastic, staff are extremely friendly and helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to activities, entertaining for whole family
Stayed 4 nights in Mar 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food
Stayed 4 nights in Mar 2025

6/10 Okay

Benjamin

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property is great for the kids (lots to do, safe, waterslides, activities, kids club etc.). There were a lot of random rules that seemed a bit counter-intuitive (no balls in the kid pool, kids not allowed in the "hot tubs" near the family pool, etc.) and the rules changed the last night we were there on some of these items. Unfortunately, the last night of our stay, the hotel hosted a concert in the courtyard and it was impossible to sleep. The concert ended at 11:00pm and then the large metal stage was taken down until 3am. For a hotel that has so many rules, we were shocked and disappointed. Finally, the food is ok. But reservations for dinner are not allowed-so if you are coming with a large group, be prepared to eat at 8:30pm.
Stayed 4 nights in Mar 2025

10/10 Excellent

Micheal Patrick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was amazing ! The staff speak great English and the food is decent. Restaurants were good and the pool staff were hands down top shelf ! LOVED the jetted tub on the patio I watched the whales & sunset every evening 🙌 The bed I will say is HARD like not even joking HARD. The rooms had the biggest tub iv ever seen for a resort and the hot water was pumping lol we never had an issue with not having hot water. For kids I’d say yes long as you know the beach isn’t swim able, there is slides and the pool isn’t too deep. All and all I think this is a great resort we enjoyed our honeymoon very much so ! ❤️❤️
Stayed 7 nights in Mar 2025

2/10 Terrible

Amy

Traveled with family
Disliked: Staff & service
This property is blaring music from the lobby to each and every pool, even outside the room when you are trying to relax. I have traveled to other Hard rock locations and have had a good experience. However, the decibel levels here are at the same decibel level as a concert. Luckily I had my concert earplugs with me and had to wear them anytime I went to the lobby. I requested another room because they were setting up a concert outside my room and blaring music in the late afternoon when I was trying to nap. If you are 20 and wanting to party your whole stay this is the place to be. When I asked for another room, ,I was told all rooms are either next to a club, next to a pool that blares music and there are no rooms to accomodate the request since this is set up to be a loud resort. Please don't bring kids here or plan on spending any quiet time with a partner because as I was told, this is not possible at the Cabo Hard Rock property.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jan Paul Burgos

Stayed 4 nights in Mar 2025

10/10 Excellent

Oliver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool
Stayed 5 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back
Stayed 4 nights in Mar 2025

10/10 Excellent

Shae Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property! Beach was amazing, staff were attentive, restaurants were good, and pools were luxurious! Will definitely be back soon. Great hotel for children and adults. I felt very safe and comfortable.
Stayed 7 nights in Mar 2025

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Juan

Stayed 3 nights in Mar 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin

Stayed 6 nights in Mar 2025

2/10 Terrible

Yuk Shan

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service
The staff at hotel is horrible, all the receptionist at restaurant are rough. Bad service. Foods are bad. Very inconvenient, can’t call uber to their hotel. The worst is the time sharing, they keep selling us time sharing, it’s annoying. The only thing I like is the kids club, my kids love it, the staffs in kids club are nice too. Definitely won’t come back.
Stayed 2 nights in Mar 2025

4/10 Poor

Wai Kei

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The staff at hotel is horrible, all the receptionist at restaurant are rough. Bad service. Foods are bed too. Very inconvenient, can’t call uber to their hotel. The worst is the time sharing, they keep selling us time sharing, it’s annoying. The only thing I like is the kids club, my kids love it, the staffs in kids club are nice too. Definitely won’t come back.

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in took quite a long time with a fairly short line. There was quite a bit of upselling which isn't the most fun thing to go through after a long flight. However, the stay was excellent. The food was great. Rooms were modern and nice. The showers were a bit cold unless you kept them on for 15 minutes. The property was walkable which was nice. The variety of pools was great as was the staff. Other than a couple very minor things the overall stay was excellent.
Stayed 5 nights in Mar 2025

10/10 Excellent

Patricica

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Amazing place to stay. Every one is so nice. They are truly a amazing hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Nirali

Stayed 4 nights in Mar 2025

8/10 Good

Patrice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this resort to attend a destination wedding for one of my close friends. The only reason that I gave the resort 4 stars instead of 5 is because I only stayed for 2 days so I feel that my stay wasn't long enough for me to truly give an honest review. However, I will say that the staff was very friendly and attentive to the needs of the guests. The food was really good; I ate at a total of 3 restaurants during my stay. Transportation was easy to set up to and from the airport. Please note that there is a $50 fee for transportation that isn't included in the price of the room/reservation and you must reserve it 72 hours prior to your scheduled departure. I would recommend this property to others. Lastly, please note that March is around the end of the winter in Mexico. I packed shorts and tank tops and it was chilly with wind. Temperatures went from 68 to 73. Very mild weather so pack accordingly!
Stayed 2 nights in Mar 2025