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4.6 out of 5

"Provide more activities when pool closed due to bad weather " More

By a verified traveler on Mon 27 Jun 2022

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Hotel Description

4.5-star beachfront hotel near Diamante Golf Courses

Beachfront retreat

Within 6 miles (10 km) of this Cabo San Lucas hotel, you'll find Diamante Golf Courses and Cabo San Lucas Country Club. Also within 9 miles (15 km) are Medano Beach and Marina Del Rey.

Luxury amenities

A full-service spa, 8 restaurants, and 5 outdoor pools are all featured at this luxury hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

Deluxe Partial Ocean View King

Bed Count 1 King Bed Maximum Occupancy 4 Max
$515* Per night/room Jun 27 - Jun 28

Deluxe Swim Up King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Rock Royalty Ocean View 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Junior Suite King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Rock Suite Ocean View ( Two Bedroom ) with Personal Assistant

Bed Count 1 King Bed Maximum Occupancy 7 Max

Rock Suite Ocean Front ( One Bedroom ) with Personal Assistant

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hard Rock Hotel Los Cabos All Inclusive ratings based on 17 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hard Rock Hotel Los Cabos All Inclusive

Everyone (3) Couples (6) Family (8)
5 out of 5
Provide more activities when pool closed due to bad weather

Posted by on Jun 27, 2022

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Comment from Hotel Management

Jun 27, 2022 by Customer Care

Dear Maria, Thank you for your suggestions, we do have an activities program for rainy days, we will continue improving this to make sure everyone has fun in all weathers.

5 out of 5
3rd time here! My family and I love this property. Food is always delicious. Clean room. Kids club! Staff is always friendly! 24 hr room service!

Posted by on Mar 2, 2022

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Comment from Hotel Management

Mar 2, 2022 by Rebeca Cardenas / Customer Care

Thank you Pedro! We will await for many more stays!

5 out of 5

Posted by on Jan 3, 2022

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Comment from Hotel Management

Jun 7, 2022 by Customer Care

We hope to have you back soon!

5 out of 5

Posted by , from Dayton on Dec 27, 2021

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Comment from Hotel Management

Jun 7, 2022 by Customer Care

We hope to have you back soon!

5 out of 5
It is beautiful and staff very helpful

Posted by on Sep 14, 2021

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Comment from Hotel Management

Sep 14, 2021 by Manuel Garcia

Dear Jacquie, Thank you! We are truly pleased to read your warm comments. We are committed to providing a memorable vacation experiences and our amplified service is key to making this possible. We appreciate your visit, and we hope to have the opportunity to be your host again soon! YOU ROCK!

5 out of 5
One elevator was out of service the entire vacation.

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jun 26, 2021 by Rebeca Cardenas / Customer Care

Thank you for rating us 5 starts, we apologize for the inconvenience with the elevator, we will make sure to look into it.

5 out of 5
Me and my husband celebrated our anniversary. The staff was amazing! Especially Michelle from concierge, she made sure that everything was perfect

Posted by on Apr 28, 2021

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Comment from Hotel Management

Apr 28, 2021 by Rebeca Cardenas / Customer Care

Thank you for your words! Was a pleasure to celebrate with you!

4 out of 5
New resort, clean facility, helpful staff,great live bands, great fiesta mexicana dinner and show

Posted by on Feb 28, 2021

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Comment from Hotel Management

Feb 28, 2021 by Tania C.

Hello! Thank you so much for your kind review. We are glad to know you enjoyed the facilities and services. Come back anytime soon. Keep on rocking!

5 out of 5
The staff was extraordinary. We ate at all the restaurants which were terrific. While the staff at all of them was great, Nacho from Los Gallos and Alan from Ipanema stood out the most. We were discussing what to get for dinner when Alan says "don't even worry about the menu. Just relax and I will bring you an array of options from appetizer to dessert. you will have shrimp, steak and chicken. Now just sit back and enjoy yourselves". Our meal was spectacular. Going above and beyond to make my family have an incredible dinner. The staff from the front desk, to the bell hop, to the tour center and even the host stand of each restaurant who made us feel so welcome and safe. We disinfected our shoes and had our temperature taken upon arrival. We were given hand sanitizer at all restaurants and the buffets were sufficiently staffed in order to have all of the food options dished out for you. No chance for cross-contamination. Overall it was a top of the line property. I'd recommend packing something warm for the evenings and early mornings such as a hoodie, pullover,or light jacket. We'll definitely be back.

Posted by , from Pearland, Texas on Dec 31, 2020

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Comment from Hotel Management

Dec 31, 2020 by Rebeca Cardenas / Customer Care

Wow Devon! Thank you so much for your kind words, we will be really happy to share them with our team. Happy holidays!

3 out of 5
Big property. Liked the swim up room and room size. Did not like the hour they took of my time when I first go their to sell me on excursion deals.

Posted by , from Memphis on Dec 28, 2020

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Comment from Hotel Management

Dec 28, 2020 by Rebeca Cardenas / Customer Care

Hola Natasha, I'm glad you enjoyed your stay, we appreciate your feedback as well and we hope to have you back soon.

About the Hard Rock Hotel Los Cabos All Inclusive

Location Polígono 1, Fraccionamiento Diamante, Cabo San Lucas, BCS 23473

All-inclusive Details

All-inclusive room rates at Hard Rock Hotel Los Cabos All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

  • Kids club

Lessons/classes/games
  • Yoga

Entertainment

  • Onsite entertainment and activities

  • Yoga classes/lessons included
  • 24-hour room service
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Kids club included
  • All meals included
  • Limited meals offered through room service
  • All available beverages included
  • Minibar (all beverages included)

Property Features

Some rates at Hard Rock Hotel Los Cabos All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hard Rock Hotel Los Cabos All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, a waterslide, and a health club. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury Hard Rock Hotel Los Cabos All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas hotel.

  • 639 guestrooms or units
  • 8 dining venues
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 5
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hard Rock Hotel Los Cabos All Inclusive offers 639 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Cabo San Lucas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Bathtub or shower
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.

Hard Rock Hotel Los Cabos All Inclusive has 8 restaurants on site.

Late night fare is available from 24-hour room service.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a health club.

Spa Services

ROCK SPA® has 36 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and detox wraps. The spa is equipped with a steam room. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 36
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Detoxification wrap
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to strong currents, swimming is not permitted at this property’s public beach.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: MXN 3300 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. On-site PCR COVID-19 testing is available for a MXN 5000 fee, and antigen/rapid COVID-19 testing is available for a MXN 1000 fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Reservations are required for onsite COVID-19 testing
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 3300 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
  • Hard Rock Los Cabos All Inclusive Cabo San Lucas
  • Hard Rock Los Cabos All Inclusive
  • Hard Rock Los Cabos All Inclusive Cabo San Lucas
  • All-inclusive property Hard Rock Hotel Los Cabos All Inclusive
  • Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
  • Hard Rock Los Cabos All Inclusive
  • Hard Rock Los Cabos Inclusive
  • Hard Rock Los Cabos Inclusive
  • Hard Rock Hotel Los Cabos All Inclusive Hotel
  • Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
  • Hard Rock Hotel Los Cabos All Inclusive Hotel Cabo San Lucas

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.