See all properties

Hard Rock Hotel Los Cabos All Inclusive

4.5 star property
4.5-star beachfront hotel near Diamante Golf Courses

Choose dates to view prices

Photo gallery for Hard Rock Hotel Los Cabos All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Creator video
Steam room, body treatments, hot stone massages, deep-tissue massages
View from room
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Polígono 1, Fraccionamiento Diamante, Cabo San Lucas, BCS, 23473
  • The Arch
  • Diamante Golf Courses
    ‪7 min drive‬
  • Marina Del Rey
    ‪16 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪53 min drive‬

Room options

View all photos for Rock Royalty Ocean View 2 Queen Beds

Garden view

Rock Royalty Ocean View 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Rock Suite Ocean Front ( Two Bedroom ) with Personal Assistant

Egyptian cotton sheets, premium bedding, down comforters, minibar

Rock Suite Ocean Front ( Two Bedroom ) with Personal Assistant

  • 1762 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Gold Two Queen Beds

Garden view

Deluxe Gold Two Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 516 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rock Suite Ocean View ( Two Bedroom ) with Personal Assistant

Flat-screen TV

Rock Suite Ocean View ( Two Bedroom ) with Personal Assistant

  • 1762 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Partial Ocean View King

View from room

Deluxe Partial Ocean View King

8.4 out of 10
Very good
(67 reviews)
  • 516 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Swim Up King

View from room

Deluxe Swim Up King

9.0 out of 10
Wonderful
(8 reviews)
  • 516 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Pure® Wellness King

View from room

Deluxe Pure® Wellness King

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Partial Ocean View Two Queens Beds

Garden view

Deluxe Partial Ocean View Two Queens Beds

7.0 out of 10
Good
(16 reviews)
  • 516 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rock Suite Ocean View ( One Bedroom ) with Personal Assistant

Flat-screen TV

Rock Suite Ocean View ( One Bedroom ) with Personal Assistant

  • 1240 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Family Two Bedrooms

View from room

Deluxe Family Two Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 1044 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Rock Suite Rooftop Terrace Ocean View (Two Bedroom) with Personal Assistant

Terrace/patio

Rock Suite Rooftop Terrace Ocean View (Two Bedroom) with Personal Assistant

  • 1762 sq ft
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

View all photos for Rock Suite Swim-up Ocean Front (Two Bedroom) with Personal Assistant

Terrace/patio

Rock Suite Swim-up Ocean Front (Two Bedroom) with Personal Assistant

  • 1762 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Rock Suite Swim-up Ocean Front (One Bedroom) with Personal Assistant

Terrace/patio

Rock Suite Swim-up Ocean Front (One Bedroom) with Personal Assistant

  • 1240 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Suite Rooftop Terrace Ocean View (One Bedroom) with Personal Assistant

Terrace/patio

Rock Suite Rooftop Terrace Ocean View (One Bedroom) with Personal Assistant

  • 1240 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Suite Ocean Front ( One Bedroom ) with Personal Assistant

Egyptian cotton sheets, premium bedding, down comforters, minibar

Rock Suite Ocean Front ( One Bedroom ) with Personal Assistant

  • 1240 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite King

Flat-screen TV

Junior Suite King

8.0 out of 10
Very good
(18 reviews)
  • 814 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Royalty Ocean View King

Room amenity

Rock Royalty Ocean View King

10.0 out of 10
Exceptional
(2 reviews)
  • 516 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Gold King

View from room

Deluxe Gold King

7.4 out of 10
Good
(6 reviews)
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 10
  • 2 Double Sofa Beds, 1 King Bed and 2 Double Beds

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 7
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Room Deluxe with Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Deluxe with Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite Deluxe with Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Room Deluxe with Partial Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Deluxe with Partial Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Partial sea view
  • Sleeps 4

View all photos for Room Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with Pool View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Deluxe with Pool View

  • Sleeps 4

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 7
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

View all photos for Family Room -7 guests- Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Room -7 guests- Deluxe

  • Sleeps 7
  • 2 Double Beds, 1 Double Sofa Bed and 1 Queen Bed

View all photos for Room Superior with Garden View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Superior with Garden View

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite Deluxe with Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe with Sea View

  • Sea view
  • Sleeps 7

View all photos for Suite Junior

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Junior

  • Sleeps 4

View all photos for Suite Deluxe with Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 7
  • 2 Double Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room Luxury with Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Luxury with Sea View

  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room Deluxe with Garden View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Deluxe with Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Deluxe with Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 7
  • 1 Double Sofa Bed, 2 Double Beds and 1 King Bed

View all photos for Room Deluxe with Garden View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Deluxe with Garden View

  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
4 bars/lounges, swim-up bar, poolside bar

Nobu Hotel Los Cabos

Cabo San Lucas
  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, 1,001 reviews
$356 nightly
The price is $422
Jul 15 - Jul 16
Total includes taxes and fees
Nobu Hotel Los Cabos

About the neighborhood

Cabo San Lucas

Beachfront retreat .Within 6 miles (10 km) of this Cabo San Lucas hotel, you'll find Diamante Golf Courses and Cabo San Lucas Country Club. Also within 9 miles (15 km) are Marina Del Rey and The Arch.

What's nearby

  • Diamante Golf Courses - 7 min drive - 2.2 miles
  • Quivira Golf Club - 13 min drive - 4.3 miles
  • Marina Del Rey - 16 min drive - 6.2 miles
  • Medano Beach - 16 min drive - 6.5 miles
  • Solmar Beach - 17 min drive - 6.5 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 51 min drive

Restaurants

  • ‪Cafetto - ‬1 min walk
  • ‪Los Gallos - ‬9 min walk
  • ‪Toro Steakhouse - ‬9 min walk
  • ‪Lagoon Bar - ‬19 min drive
  • ‪Kanpai Sushi Cabo - ‬8 min drive

About this property

Hard Rock Hotel Los Cabos All Inclusive

4.5-star beachfront hotel near Diamante Golf Courses
Hard Rock Hotel Los Cabos All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hard Rock Hotel Los Cabos All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, a waterslide, and a health club. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. A children's pool, spa services, and a complimentary children's club are also featured at the luxury Hard Rock Hotel Los Cabos All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas hotel.

  • 639 guestrooms or units
  • 8 dining venues
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hard Rock Hotel Los Cabos All Inclusive offers 639 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Cabo San Lucas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Rock Spa® has 36 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and detox wraps. The spa is equipped with a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

6 outdoor pools, pool umbrellas, sun loungers

Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
4.3 out of 5, Excellent, 2,050 reviews
$327 nightly
The price is $327
Jul 13 - Jul 14
Total includes taxes and fees
Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Shopping
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Due to strong currents, swimming is not permitted at this property’s public beach.

Access methods

Staffed front desk

Pets

  • Pets: MXN 3200 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 49 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 3200 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos All Inclusive Cabo San Lucas
All-inclusive property Hard Rock Hotel Los Cabos All Inclusive
Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos Inclusive

Frequently asked questions

How close is Hard Rock Hotel Los Cabos All Inclusive to the airport?

Hard Rock Hotel Los Cabos All Inclusive is 33.4 mi (51-min drive) away from the Los Cabos Intl. Airport (SJD) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel Los Cabos All Inclusive?

As of Jul 4, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Los Cabos All Inclusive on Aug 3, 2025 start from $571.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel Los Cabos All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hard Rock Hotel Los Cabos All Inclusive.

How close is Hard Rock Hotel Los Cabos All Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hard Rock Hotel Los Cabos All Inclusive offer free breakfast?

Hard Rock Hotel Los Cabos All Inclusive does not offer free breakfast.

Is there a casino at Hard Rock Hotel Los Cabos All Inclusive?

No, there is no casino at this hotel, but PlayWin Casino (17-min drive) is nearby.

What time is check-in at Hard Rock Hotel Los Cabos All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hard Rock Hotel Los Cabos All Inclusive?

This hotel offers free self parking.

Does Hard Rock Hotel Los Cabos All Inclusive have a pool?

Hard Rock Hotel Los Cabos All Inclusive features 5 outdoor pools and a children's pool.

Does Hard Rock Hotel Los Cabos All Inclusive have a restaurant?

Yes, there are 8 restaurants on site.

Does Hard Rock Hotel Los Cabos All Inclusive have a spa?

Pamper yourself with a day at Rock Spa®, where you can enjoy body treatments, massages, and detox wraps.

How close is Hard Rock Hotel Los Cabos All Inclusive to downtown Cabo San Lucas?

Hard Rock Hotel Los Cabos All Inclusive is 4.1 mi away from Cabo San Lucas.

Hard Rock Hotel Los Cabos All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 517 out of 1002 reviews
Rating 8 - Good. 186 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 84 out of 1002 reviews
Rating 2 - Terrible. 101 out of 1002 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Caitlin

Liked: Staff & service
Stayed 6 nights in Mar 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience with our two kids 10 and 12 for spring break. Huge disappointment would be you cannot swim at the beach anywhere near here. So if you want to swim in the ocean, this is not the place.
Stayed 5 nights in Mar 2025

8/10 Good

Raman Deep Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

ANGELA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I thought it was very boring. They only had the pools. No excitement for the price. It say all inclusive be they bring ur food to u. The white towels all still had all brown on them horrible.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mariana, corona

Liked: Cleanliness, staff & service, property conditions & facilities
Great well kept place, amazing pools, Friendly staff, great food
Stayed 3 nights in Mar 2025

8/10 Good

Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Cesar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let’s just say it wasn’t a 4 or 5 star hotel. From check in to check out everything was wrong. 3 out the 4 hot tubs broken dirty. Drink service was horrible.

6/10 Okay

doris

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I didn't like that some guess get better service than others
Stayed 4 nights in Mar 2025

10/10 Excellent

Paige

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the hard rock. The staff is incredible and treat you so well. Service is incredible by all. The food was super good as well. All of the dinner restaurants were amazing. The hibachi grill (Zen) and Toro Steakhouse were our favorites. The property itself was also super nice. Entertainment each night which was great. We’d probably not go back during peak spring break time. The only downfall of the resort is it is pretty far away from everything but we really didn’t have a lot of reason to leave the resort either. We also didn’t know how windy it was this time of year so the weather wasn’t super hot but still better than Michigan weather this time of year. But that of course is not anything to do with the resort itself. We would go back here and bring our kids as well.
Stayed 5 nights in Mar 2025

8/10 Good

PRARTHANA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled during spring break Mar 21-27. Resort was busy with a bunch of high school kids. It’s a Great Resort. However it was too loud. Lots of activities for everyone. Pools were great. Kids loved the Lyrics pool. Loved the 24/7 room service with some North Indian food options in the menu. We used the spa (massage and facial) therapists were good but spa services were expensive even after using our resort credits. Rooms are nice and spacious. Food is good as compared to other resorts we have stayed in Mexico. Nice sand and a beach however you cannot swim in the ocean. We even saw whales in the ocean so close to our resort. We will return again.
Stayed 6 nights in Mar 2025

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, property conditions & facilities
My wife and I wanted to take our college daughter on a last-minute short vacation to relax and enjoy the sun and a pool. We booked our stay at the Hard Rock Hotel only the day before because of the amenities the all inclusiveness and the location of isolation we booked our stay through the expedia.com website. Upon arrival at the hard rock hotel, we were nicely greeted by the staff at the bag desk to retrieve our luggage to be tagged and later retrieved after completion of check-in, which was nice not to have to lug baggage through the lobby, waiting to check in. My wife and I travel for a living, so our luggage was easily maneuvered by ourselves and was not needed to be relocated through the hotel by a baggage attendant. Check-In was an unexpected unneeded length of time from the moment we arrived at the hotel until we were received our room keys or wristbands was 45 minutes to an hour. This was time that we wanted to enjoy relaxing with our daughter and begin our short, stay at the Hard Rock Hotel. When we were done with the customer service agent for our check-in process, we were then escorted by an additional Hard Rock Hotel employee to be given a short information session on our stay for location of certain amenities and facilities that the Hard Rock Hotel had to offer. What I was not prepared for nor did neither my wife or myself or my daughter for that matter appreciate was the sales pitch hard rock hotel was giving to each Check-In family I witnessed that day. I was n
Stayed 3 nights in Mar 2025

2/10 Terrible

Tai Phuoc

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Kuldip

Stayed 7 nights in Mar 2025

6/10 Okay

Beshoy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Robyn

Stayed 7 nights in Mar 2025

4/10 Poor

Cesar

Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and the location was beautiful. Pools and grounds were clean and well maintained. Staff was fabulous everywhere. Restaurants were difficult to get into, they need some type of reservations service. Great resort overall and would return!
Stayed 8 nights in Mar 2025

10/10 Excellent

Jorge, Miami

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate property with outstanding service, food and drinks. Spacious rooms very well maintained.
Stayed 4 nights in Mar 2025

8/10 Good

Penny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel. However, it was in the middle of nowhere with limited this to do. I didn't like how some of the staff encouraged drinking. Heavy drinking may provide better tips, but it creates a nuisance for non-drinkers.
Stayed 7 nights in Mar 2025

10/10 Excellent

Sukhpal Singh

Stayed 6 nights in Mar 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and all the food was fantastic.
Stayed 6 nights in Mar 2025

2/10 Terrible

Ravinder

Traveled with family and small children
Disliked: Cleanliness, amenities
Location was poor, pools freezing, and water was inaccessible on this side of Cabo - also very remote location
Stayed 4 nights in Dec 2024

10/10 Excellent

Rudy Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food choices and drinks were very good. Not enough shaded chairs near the pools. Did not appreciate the pressure to join the time-share. The $200 “room credit” is only redeemable as points used for a discount on overpriced services.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lira Mueda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is impressive . The customer service is par excellency. Stayed in the property for five days and there’s 8 of us and reserved three rooms. They made it a point to put us together in one building as we have requested. The rooms were clean and big. The view from the terrace is beautiful . The restaurants were fantastic. The array of food is abundant and delicious . The Los Galleos which is a Mexican restaurant has the most authentic food . The staff were very courteous and sensitive. We’re not able to get a table one night and they sensed our disappointments, Selena the manager arranged a table for us 13 people to have a table the next day for dinner. We’re so grateful to her and her staff especially the morning staff that served us breakfast. The breakfast buffet in Ciao was also amazing . It’s a buffet of international choices. The omelette is so good . The staff are also attentive and respectful. The senior spring breakers had a blast . The crowds were well controlled and there are securities are everywhere checking on minors .
Stayed 5 nights in Mar 2025