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Hard Rock Hotel Los Cabos All Inclusive

4.5-star property
Polígono 1, Fraccionamiento Diamante, Cabo San Lucas, BCS 1-855-201-7819

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4.4 out of 5
Excellent!
See all 11 Travelocity Reviews

"Me and my husband celebrated our anniversary. The staff was amazing! Especially Michelle from concierge, she made sure that everything was perfect " More

By a verified traveler on Wed 28 Apr 2021

Points Of Interest

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Hotel Description

4.5-star beachfront property near Diamante Golf Course

Beachfront retreat

You'll be within 2 miles (3 km) of Diamante Golf Course and 9 miles (15 km) of Marina Cabo San Lucas with a stay here. Also within 9 miles (15 km) are The Arch and Lover's Beach.

All-inclusive

A full-service spa, 8 restaurants, and 5 outdoor pools are all featured at this all-inclusive property. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the health club and free perks like buffet breakfast and free self parking.

Free WiFi, flat-screen TVs

The 639 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include flat-screen TVs, minibars, and Egyptian cotton sheets.

Deluxe Partial Ocean View King

Bed Count 1 King Bed Maximum Occupancy 4 Max
$455* Per night/room May 30 - May 31

Deluxe Swim Up King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Rock Suite Ocean View ( Two Bedroom ) with Personal Assistant

Bed Count 1 King Bed Maximum Occupancy 7 Max

Rock Suite Ocean Front ( One Bedroom ) with Personal Assistant

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Pure® Wellness Two Queens Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hard Rock Hotel Los Cabos All Inclusive ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hard Rock Hotel Los Cabos All Inclusive

Everyone (1) Couples (5) Family (6)
5 out of 5
Me and my husband celebrated our anniversary. The staff was amazing! Especially Michelle from concierge, she made sure that everything was perfect

Posted by on Apr 28, 2021

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Comment from Hotel Management

Apr 28, 2021 by Rebeca Cardenas / Customer Care

Thank you for your words! Was a pleasure to celebrate with you!

4 out of 5
New resort, clean facility, helpful staff,great live bands, great fiesta mexicana dinner and show

Posted by on Feb 28, 2021

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Comment from Hotel Management

Feb 28, 2021 by Tania C.

Hello! Thank you so much for your kind review. We are glad to know you enjoyed the facilities and services. Come back anytime soon. Keep on rocking!

5 out of 5
The staff was extraordinary. We ate at all the restaurants which were terrific. While the staff at all of them was great, Nacho from Los Gallos and Alan from Ipanema stood out the most. We were discussing what to get for dinner when Alan says "don't even worry about the menu. Just relax and I will bring you an array of options from appetizer to dessert. you will have shrimp, steak and chicken. Now just sit back and enjoy yourselves". Our meal was spectacular. Going above and beyond to make my family have an incredible dinner. The staff from the front desk, to the bell hop, to the tour center and even the host stand of each restaurant who made us feel so welcome and safe. We disinfected our shoes and had our temperature taken upon arrival. We were given hand sanitizer at all restaurants and the buffets were sufficiently staffed in order to have all of the food options dished out for you. No chance for cross-contamination. Overall it was a top of the line property. I'd recommend packing something warm for the evenings and early mornings such as a hoodie, pullover,or light jacket. We'll definitely be back.

Posted by , from Pearland, Texas on Dec 31, 2020

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Comment from Hotel Management

Dec 31, 2020 by Rebeca Cardenas / Customer Care

Wow Devon! Thank you so much for your kind words, we will be really happy to share them with our team. Happy holidays!

3 out of 5
Big property. Liked the swim up room and room size. Did not like the hour they took of my time when I first go their to sell me on excursion deals.

Posted by , from Memphis on Dec 28, 2020

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Comment from Hotel Management

Dec 28, 2020 by Rebeca Cardenas / Customer Care

Hola Natasha, I'm glad you enjoyed your stay, we appreciate your feedback as well and we hope to have you back soon.

5 out of 5
Room key wrist bands. That’s the way to go. Your never have to go back to the room for your card.

Posted by , from Dayton Texas on Dec 23, 2020

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Comment from Hotel Management

Dec 23, 2020 by Tania C.

Hello James! Thank you for taking the time to review our property, your comments are very much valued. We appreciate your review, we are pleased that you found value and hospitality during your stay. We look forward to seeing you soon!Best Regards,

5 out of 5
Hands down the best all inclusive resort I’ve stayed. The quality of food and beverage top notch. I’ve stayed at other properties and they lack tremendously in this department. I’m so happy and pleasantly surprised at the level of service, friendliness, cleanliness, room size, views, location, activities, security. I came home raving about this place regardless of the current pandemic situation We truly felt safe. The only down side is their Legendary group pushing their sales, so if you don’t know how to say no, avoid this “breakfast” for the $100 credit. Other down side is you cannot swim in the ocean it’s extremely dangerous. Also far from the city. This place is for people who are trying to unwind and get away. Oh, all balconies have an outdoor jacuzzi!! If you are reading this, you need to go!

Posted by , from FRISCO on Jun 24, 2020

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Comment from Hotel Management

Jun 24, 2020 by Rebeca Cárdenas / Customer Care

Thank you Margie! We appreciate your comments and this will be shared with the pertinent departments. I´m glad that you had a good time with us and we can't wait to have you back. Keep rocking!

4 out of 5
The construction wasn’t on par with a new building. Holes in walls, hanging recessed lights etc.

Posted by on Feb 9, 2020

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Comment from Hotel Management

Feb 12, 2020 by Ivan

Hola Thank you for taking the time to share your experience, we will love to hear from you more directly manner. Best regards

5 out of 5
The staff, the service, the food and the atmosphere of Hard Rock Los Cabos was phenomenal! We truly enjoyed ourselves and the hospitality from the staff was like no other resort I’ve been to. They really went above and beyond! Def plan on returning!

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 6, 2020 by Customer Care

Thank you so much for your feedback, Your words are highly appreciated.

4 out of 5

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by Alexandra Mena Customer Care HRHLC

Hi there, Thank you for your time qualifying us. We will love to have you back soon Cheers!

4 out of 5
I went when this location hadn't had their grand opening so they still have a few tweaks to make. The food and drinks were great, as good or better than any other all inclusive I've been. Views and pool are great, rooms are huge and modern. Room service was top notch, and staff was very cheerful. Downsides: Can't go in the ocean at the hotel, current is too strong, pools close as dusk (really Hard Rock doesn't have a pool open at 9pm??), there's a VIP pool but no signs that say itd only for VIPs. Guest policy is confusing, gate security said no problem, customer service inside was more concerned with finding out why are guests were let in, instead of finding a resolution. It's clear they are newly opened because as nice as staff was, they often can't answer a question outside of their position, i.e. when does the restaurant open for dinner, where is the club, etc.

Posted by , from San Diego on Aug 13, 2019

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Comment from Hotel Management

Aug 15, 2019 by Alexandra Mena Customer Care HRHLC

Hi there Thank you for taking a time in writing your opinion. Your comments are very important for us and it will help us to improve, I already shared your comments with the managers of each department involved This information is really helpful and give us a guide in the opening process that we are going through right now. We hope you would give us a chance in the near future to have you back and spoil you like a real Rockstar. Please accept my apologies for the inconveniences you experienced.

About the Hard Rock Hotel Los Cabos All Inclusive

Location Polígono 1, Fraccionamiento Diamante, Cabo San Lucas, BCS 23473

Renovations + Closures

We're sorry, properties in this area are unavailable for the dates you selected.

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment
Land activities

  • Kids club

Lessons/classes/games
  • Yoga

  • Yoga classes/lessons included
  • All available beverages included
  • Minibar (all beverages included)
  • Taxes included
  • 24-hour room service
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Kids club included

Property Features

Hard Rock Hotel Los Cabos All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hard Rock Hotel Los Cabos All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, a waterslide, and a health club. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A children's pool, tour/ticket assistance, and concierge services are also featured at the luxury Hard Rock Hotel Los Cabos All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas property.

  • 639 guestrooms or units
  • 8 dining venues
  • Buffet breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 5
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Los Cabos Intl. Airport (SJD) (51 km / 31.7 mi)
  • Parking: Free self parking

Room Amenities

Hard Rock Hotel Los Cabos All Inclusive offers 639 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Cabo San Lucas property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Nightly turndown service
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.

Hard Rock Hotel Los Cabos All Inclusive has 8 restaurants on site.

Late night fare is available from 24-hour room service.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a health club.

Spa Services

ROCK SPA® has 36 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and detox wraps. The spa is equipped with a steam room.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 36
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Detoxification wrap
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to strong currents, swimming is not permitted at this property’s public beach.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: MXN 3300 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 3300 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
  • Hard Rock Los Cabos All Inclusive Cabo San Lucas
  • Hard Rock Los Cabos All Inclusive
  • Hard Rock Los Cabos All Inclusive Cabo San Lucas
  • All-inclusive property Hard Rock Hotel Los Cabos All Inclusive
  • Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
  • Hard Rock Los Cabos All Inclusive
  • Hard Rock Los Cabos Inclusive
  • Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
  • Hard Rock Hotel Los Cabos All Inclusive All-inclusive property

You should know

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.