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Hotel Description

5-star beachfront hotel near Medano Beach

On the beach

You'll be within half a mile (1 km) of San Lucas Bay and 2 miles (3 km) of Medano Beach with a stay at this Cabo San Lucas hotel. Islands and Protected Areas of the Gulf of California and Monuments Beach are also within half a mile (1 km).

Award-winning

This smoke-free hotel features 2 restaurants, 2 outdoor pools, and a gym. Traveling on business? Take advantage of the 3 conference rooms, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Free Internet, comfy beds

The 161 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include balconies, iPod docks, and 24-hour room service.

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$539* Per night/room Dec 8 - Dec 9

Panoramic Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Ocean View (Shower)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Suite, Ocean View (Thompson)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Ocean View (Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Cape, a Thompson Hotel ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Cape, a Thompson Hotel

Everyone (12) Couples (3)
5 out of 5
Absolutely fantastic! The care and attention from staff made you feel completely taken care of, and that coupled with the beauty of the property and surrounding views was absolute paradise. Not to mention the delicious food and beverage, the spa, and the workout classes. We didn’t want to leave, and will be back as soon as we can!

Posted by , from Los Angeles on Sep 26, 2020

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5 out of 5
The whole hotel is amazing. The staff such as , Carlos, Florencia, Reyna, Rey, Denisse, Arturo, Mary, Mauricio, Victor, Simena, Marisol, Jacqueline, Julio, Luis, Manuel...and I wish I would know everybody names! Expectacular services!!

Posted by on Sep 3, 2019

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1 out of 5
Prior to my visit last year, the Cape was one of my more-favorite places to visit. Unfortunately, all the things that one worries about when visiting Mexico came true. Halfway through my trip at the Cape I developed a severe rash that caused pain, itched, and looked horrible. The only things I had been exposed to at that point were the pool and hot tubs at the Cape. I hadn't traveled outside the resort, so it's clear that whatever I was exposed to was something found on the resort property. (I've attached photos.) When I finally did leave the resort, the valet staff joined a cab driver in attempting to rip me off. I was promised the ride would be $10.00. Upon arriving back at the resort, I got out of the cab and started walking away. The valet staff called me back and said that the driver and I had agreed to $20.00. I do not speak Spanish. Thankfully, the woman I was traveling with did. She immediately told me that upon our arrival, the valet staff and cab driver began talking about fees. Cab driver asked what the hotel quoted for taxi rides. Valet said it was $20. Cab driver then asks the valets for help collecting the additional $10.00. The guys actually got pushy about it, which is extremely concerning. So yes - even at the Cape - and even with the staff - someone is trying to rip you off. Servers were rude at the restaurant.

Posted by , from Milwaukee, WI on Apr 9, 2019

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Comment from Hotel Management

May 1, 2019 by The Cape Team

Hello Mr. Matthew Thank you for share your review, our General Manager already contact you personally. It is really important for us.

5 out of 5
Loved everything. My one compliant is that the wifi wasn’t great— everything else was amazing!

Posted by on Jan 10, 2019

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Comment from Hotel Management

Feb 7, 2019 by Kathya Parsons

Dear Lisa Dear Lisa We are sorry to hear you experience challenges with the WI-FI your feedback is so appreciated and we will help us make improvements to our guest experience. We look forward to welcome you back to the Cape on your next Cabo vacation!

5 out of 5

Peaceful

As far as vacations go, this was by far the best experience we’ve had! Would definitely recommend to everyone! As a matter of fact, we are already talking about going back next year. Wonderful experience from beginning to end!!!!

Posted by , from California on Jul 13, 2018

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3 out of 5

Great views of Los Cabos

Pros: Great views on water’s edge. Rooms have nice terraces with a swing loveseat to enjoy early mornings and afternoon sunsets.
Cons: Rooms need to be evaluated for refurbishing of tired flooring and furnishings..
The hotel is a small modern hotel right on the water’s edge. Our room was clean but worn. Pools are relatively small. Restaurants are limited. The Ledge offered a respectable breakfast buffet and a la carte ordering. Hotel staff was friendly and very accommodating.

Posted by , from Monterey on Mar 17, 2018

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5 out of 5

It just gets better and better

This was our fifth visit to the Cape. The beach, pool, rooms and staff were all exceptional. It is such a fun, relaxing, exciting place to be. The staff is attentive and friendly. And the live music in the evening was exceptional. The rooms are upscale and soothing. And the sound of crashing waves permeates every nook and cranny of the hotel property. Heaven!!

Posted by , from Belvedere, CA on Nov 18, 2017

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5 out of 5

Beautiful hotel with exceptional staff

Pros: The staff was very attentive and took care of every need
Cons: N/A
I highly recommend The Cape for your stay in Cabo! Everything is 5 star...the accomodations, the staff and views of the ocean and the arch.

Posted by , from Dallas, TX on May 8, 2017

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5 out of 5

Amaizing views, beautiful room, excellent service!

This was by far my favorite place in Cabo! The panoramic suite is increadible! The view can't be beat! Makes you forget everything! Excellent service, great food, truly 5-star experience! Would definitely come back!0

Posted by , from I on Apr 25, 2017

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5 out of 5

Excellent property with amazing service!

Pros: Service, design and location. I liked that is was not right in the crush of Cabo but still close enough to get there if you wanted to explore.
Cons: The only small thing I missed was the opportunity to go for a walk on the ocean.
Location: The huge pleasant surprise was the plethora of great restaurants. The restaurant in the hotel was also amazing.
We stayed at this property without doing much research and really lucked out. It is a relatively new property that is incredibly well done. It a classic boutique hotel, amazing design, expectational service, and wonderful views of the ocean. The rooms are beautifully designed with a lovely swing on the porch which was nap worthy!

Posted by , from Chicago, Ill on Apr 4, 2017

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Property Features

As a guest of The Cape, a Thompson Hotel, you'll find 2 outdoor swimming pools, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. There are 3 meeting rooms available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury The Cape, a Thompson Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 5-star Cabo San Lucas hotel is smoke free.

  • 161 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Deli
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Cape, a Thompson Hotel offers 161 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Tempur-Pedic beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:30 AM.

The Ledge Restaurant - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a sauna and a fitness center.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.

Pet Policy

  • Pets: MXN 1700 per pet, per stay
  • Maximum 1 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of: COVID-19 Guidelines (CDC); GBAC STAR Facility Accreditation (global expert); Intertek Cristal (3rd party expert - Global); Safe Travels (WTTC - Global).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 740 per person (approximately)
  • Airport shuttle fee: MXN 2775 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: MXN 1700 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cape Thompson Hotel Cabo San Lucas
  • Cape Thompson Hotel
  • Cape Thompson Cabo San Lucas
  • Cape Thompson Cabo Lucas
  • The Cape, A Thompson
  • The Cape a Thompson Hotel
  • The Cape, a Thompson Hotel Hotel
  • The Cape, a Thompson Hotel Cabo San Lucas
  • The Cape, a Thompson Hotel Hotel Cabo San Lucas

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

The Cape, a Thompson Hotel is listed in the 2021 Travel + Leisure 500.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.