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"As far as vacations go, this was by far the best experience we’ve had! Would definitely recommend to everyone! As a matter of fact, we are already t
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Within 2 miles (3 km) of this well-placed hotel, you'll find Medano Beach and Cabo del Sol. Monuments Beach and San Lucas Bay are also within half a mile (1 km).
Onsite dining, 2 outdoor pools
This hotel features 2 restaurants, 2 outdoor pools, and a fitness center. Traveling on business? Take advantage of the 2 conference rooms, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.
Free Internet, comfy beds
Boasting comforts such as Tempur-Pedic beds and Egyptian cotton sheets, the 161 guestrooms offer thoughtful touches like bathrobes and slippers. Free WiFi, free wired Internet, and balconies are also available.
The Cape, a Thompson Hotel ratings based on 13 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for The Cape, a Thompson Hotel
Everyone (11)Couples (2)
1 out of 5
Prior to my visit last year, the Cape was one of my more-favorite places to visit. Unfortunately, all the things that one worries about when visiting Mexico came true.
Halfway through my trip at the Cape I developed a severe rash that caused pain, itched, and looked horrible. The only things I had been exposed to at that point were the pool and hot tubs at the Cape. I hadn't traveled outside the resort, so it's clear that whatever I was exposed to was something found on the resort property. (I've attached photos.)
When I finally did leave the resort, the valet staff joined a cab driver in attempting to rip me off. I was promised the ride would be $10.00. Upon arriving back at the resort, I got out of the cab and started walking away. The valet staff called me back and said that the driver and I had agreed to $20.00. I do not speak Spanish. Thankfully, the woman I was traveling with did. She immediately told me that upon our arrival, the valet staff and cab driver began talking about fees. Cab driver asked what the hotel quoted for taxi rides. Valet said it was $20. Cab driver then asks the valets for help collecting the additional $10.00. The guys actually got pushy about it, which is extremely concerning. So yes - even at the Cape - and even with the staff - someone is trying to rip you off.
Servers were rude at the restaurant.
Posted by Matthew, from Milwaukee, WI on Apr 9, 2019
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Comment from Hotel Management
May 1, 2019
by The Cape Team
Hello Mr. Matthew
Thank you for share your review, our General Manager already contact you personally. It is really important for us.
5 out of 5
Loved everything. My one compliant is that the wifi wasn’t great— everything else was amazing!
Posted by Lisa on Jan 10, 2019
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Comment from Hotel Management
Feb 7, 2019
by Kathya Parsons
Dear Lisa
Dear Lisa
We are sorry to hear you experience challenges with the WI-FI your feedback is so appreciated and we will help us make improvements to our guest experience. We look forward to welcome you back to the Cape on your next Cabo vacation!
5 out of 5
Peaceful
As far as vacations go, this was by far the best experience we’ve had! Would definitely recommend to everyone! As a matter of fact, we are already talking about going back next year. Wonderful experience from beginning to end!!!!
Posted by Evie, from California on Jul 13, 2018
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3 out of 5
Great views of Los Cabos
Pros:Great views on water’s edge. Rooms have nice terraces with a swing loveseat to enjoy early mornings and afternoon sunsets.
Cons:Rooms need to be evaluated for refurbishing of tired flooring and furnishings..
The hotel is a small modern hotel right on the water’s edge. Our room was clean but worn. Pools are relatively small. Restaurants are limited. The Ledge offered a respectable breakfast buffet and a la carte ordering. Hotel staff was friendly and very accommodating.
Posted by Tpees, from Monterey on Mar 17, 2018
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5 out of 5
It just gets better and better
This was our fifth visit to the Cape. The beach, pool, rooms and staff were all exceptional. It is such a fun, relaxing, exciting place to be. The staff is attentive and friendly. And the live music in the evening was exceptional. The rooms are upscale and soothing. And the sound of crashing waves permeates every nook and cranny of the hotel property. Heaven!!
Posted by Zeta, from Belvedere, CA on Nov 18, 2017
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5 out of 5
Beautiful hotel with exceptional staff
Pros:The staff was very attentive and took care of every need
Cons:N/A
I highly recommend The Cape for your stay in Cabo! Everything is 5 star...the accomodations, the staff and views of the ocean and the arch.
This was by far my favorite place in Cabo! The panoramic suite is increadible! The view can't be beat! Makes you forget everything! Excellent service, great food, truly 5-star experience! Would definitely come back!0
Posted by Anna, from I on Apr 25, 2017
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5 out of 5
Excellent property with amazing service!
Pros:Service, design and location. I liked that is was not right in the crush of Cabo but still close enough to get there if you wanted to explore.
Cons:The only small thing I missed was the opportunity to go for a walk on the ocean.
Location:The huge pleasant surprise was the plethora of great restaurants. The restaurant in the hotel was also amazing.
We stayed at this property without doing much research and really lucked out. It is a relatively new property that is incredibly well done. It a classic boutique hotel, amazing design, expectational service, and wonderful views of the ocean. The rooms are beautifully designed with a lovely swing on the porch which was nap worthy!
Posted by Sarah, from Chicago, Ill on Apr 4, 2017
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5 out of 5
Gorgeous Hotel!
Pros:Design, staff, pool, view, room, frozen cape drink.
Cons:Food. We were told that we had to try Manta, but we didn't think it was all that special. We didn't care for the other food as well.
Location:Near Mondano Beach where you catch a boat ride to the Arch. There are shops, restaurants, marina, golf.
We played golf at Casa del Sol Beach course
I knew this hotel was going to be pretty awesome but I was blown away by it. The hotel was well designed with a modern, mid century feel. The staff was top notch, the standard king suite was an amazing room with a great view of the Arch and sweet beach, the pool was an incredible infinity pool with a swim up bar. We really enjoyed our stay here, and even though I don't care to visit a place twice, this may be an exception. Loved it!
Posted by Jess on Jan 24, 2017
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4 out of 5
Beautiful location/hotel, service below par
Pros:Location, facilities
Cons:Overall hotel service and the concierge
Location:On the beach, very pretty.
Overall the hotel was in a great location. However, the concierge service was incredibly disappointing. I asked for dinner reservations to be set up for every night I was there and they managed mess up almost every single one. Firstly, they made dinner reservations under different names Alice Wong and Tina Wong - neither of the first names are close to my name. Additionally, they promised to make a dinner reservation at one restaurant at the Pedergal called El Farallon to only make a dinner reservation at a different restaurant all together, which they never informed us of and had to find out upon arriving at the other hotel - had we known we would not have spend the money for the taxis back and forth to go there. Also they set up a dinner reservation at The Office at 8:30pm for us, I asked could we go into town a bit early and do some shopping? The conceirge told me, yes and there were a lot of shops nearby. I got to the restaurant an hour ahead of time only to find out, no shops! I set up a reservation for yoga classes which I was told started at 9am only to find out the night before they started at 10am, once again had I not called and talked to the concierge I would not have known. I also asked the concierge what the total cost of a taxi going from the hotel to the airport was going to be and they quoted me a price that was $40 under the price that it actually costed. The terrible concierge service really deters me from going back there.
As a guest of The Cape, a Thompson Hotel, you'll find 2 outdoor swimming pools, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Public spaces have free WiFi and wired Internet. There are 2 meeting rooms available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury The Cape, a Thompson Hotel. Free self parking is available. This 5-star Cabo San Lucas hotel is smoke free.
161 guestrooms or units
5 levels
3 buildings
2 dining venues
2 bars or lounges
Bar by the pool
Swim-up bar
Coffee shop
Cabanas by the pool (surcharge)
Umbrellas for the pool
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Pool or billiards table
Terrace
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
Television in lobby
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Number of outdoor pools - 2
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
Transport
Airport: San Jose del Cabo, Baja California Sur (SJD-Los Cabos Intl.) (45.1 km / 28 mi)
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
The Cape, a Thompson Hotel offers 161 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony
Tempur-Pedic beds
Minibar
IPod dock
In-room dining (24 hours)
Television
Egyptian cotton linens
Hypo-allergenic bedding
Down blanket
Housekeeping (daily)
Nightly turndown service
Hair dryer
Laptop safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Blackout drapes
Air conditioning
Ceiling fan
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:30 AM.
The Ledge Restaurant - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Nearby Activities
2 outdoor swimming pools are on site along with a sauna and a fitness center.
Spa Services
Hot stone massage
Deep tissue massage
Swedish massage
Number of treatment rooms 7
Couples treatment rooms
Sports massage
Manicures and pedicures
Body treatments
Facial treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Pets
Pets: MXN 1700 per pet, per stay
Maximum 1 per room (weight limit: 50 lbs)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
Number of children who can stay free - 2
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: MXN 15.00 per accommodation, per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: MXN 740 per person (approximately)
Pet fee: MXN 1700 per pet, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Cape Thompson Hotel Cabo San Lucas
Cape Thompson Hotel
Cape Thompson Cabo San Lucas
Cape Thompson Cabo Lucas
The Cape, A Thompson
The Cape, a Thompson Hotel Hotel
The Cape, a Thompson Hotel Cabo San Lucas
The Cape, a Thompson Hotel Hotel Cabo San Lucas
You should know
Pool access available from 8:00 AM to 8:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
