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4.8 out of 5

"Awesome property and awesome staff. Drink prices are high as well as food prices. Typical drink is $20 USD. For one breakfast I had two eggs, a side o ... " More

By a verified traveler on Sat 07 Dec 2019

Hotel Description

5-star beachfront resort near Santa Maria Beach

On the beach

With a stay at this well-placed resort, you'll be half a mile (1 km) from Chileno Beach and within 3 miles (5 km) of Santa Maria Beach. Also, Playa El Tule is within half a mile (1 km) and Cabo del Sol Golf is within 6 miles (10 km).

Award-winning

This luxury resort features 2 restaurants, 3 outdoor pools, and a 24-hour fitness center. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. There's fun for all ages with a children's club and a children's pool, and supervised childcare is an added bonus.

Soaking tubs, free WiFi

The 127 individually decorated guestrooms offer free WiFi and 24-hour room service. Other amenities include furnished balconies or patios, deep soaking bathtubs, and flat-screen TVs with cable channels.

Garden View Room 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$873* Per night/room May 9 - May 10

4 Bedroom Ocean View Villa

Bed Count 2 King Beds Maximum Occupancy 8 Max

Garden View Room 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

4 Bedroom Ocean View Villa with Pool

Bed Count 4 King Beds Maximum Occupancy 8 Max

Garden View Suite 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

3 Bedroom Ocean Front Villa

Bed Count 1 King Bed Maximum Occupancy 6 Max

Chileno Bay Resort & Residences, Auberge Resorts Collection ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Chileno Bay Resort & Residences, Auberge Resorts Collection

Everyone (4) Couples (1) Family (1)
5 out of 5

Posted by on Aug 17, 2020

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Comment from Hotel Management

Aug 19, 2020 by Manuel Flores

Dear Guest, Thank you for your feedback, we are glad that you enjoyed your stay with us and look forward to welcoming you again soon.

5 out of 5
Awesome property and awesome staff. Drink prices are high as well as food prices. Typical drink is $20 USD. For one breakfast I had two eggs, a side of sausage and coffee. My husband had avocado toast, a side of sausage and coffee, total cost $75 USD plus tip. Seems rather high even for a luxury resort. I say this just so people can plan on the additional cost. They also have a beach that you can swim in and snorkel that is private. You can also use the public beach next to the property were the resort also has non motorized swim gear, snorkel, paddle boarding and private seating area. We use the public beach most days because the beach isn’t as rocky as the private beach. Our first day there you could see the fish in ankle deep water. Even with the addition the cost we loved the property, the excellent staff, beautiful property, and good food. If you like fish try the fish taco at TNT restaurant. Side note there was construction ongoing at the property when we were there. It didn’t bother us at all however our room was not near it. We will definitely good back.

Posted by , from Chicago on Dec 7, 2019

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Comment from Hotel Management

Dec 8, 2019 by Manuel Flores

Dear Stacey, Thank you for your kind and thorough feedback. We are glad that you enjoyed your time with us. We hope to welcome you back very soon.

5 out of 5

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 7, 2019 by Manuel Flores

Dear guest, Thank you for your valuable feedback.

5 out of 5
The availability of the bay with snorkeling, kayaking and paddle boards right off the pool, makes this the best spot in Cabo!

Posted by , from San Diego on Aug 19, 2019

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Comment from Hotel Management

Aug 19, 2019 by Manuel Flores

Dear SLN, Thank you for your feedback, we are always striving to make each stay a memorable one. We hope to have the opportunity to welcome you back very soon.

5 out of 5
This is the best resort in Cabo, hands down! Staff is amazing and location is awesome!

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 16, 2019 by Manuel Flores

Dear guest, Thank you for your feedback, we are glad that you had a great stay with us. Hopefully we will have the opportunity to welcome you back very soon.

4 out of 5

Stunning hotel right on water.

Chileno Bay is breathtaking. I fell in love with the design and architecture of it the moment we drove up. The staff is warm and super welcoming. It's a wonderful hotel for sports enthusiasts, singles, and families! They have three gorgeous infinity pools that all lead to the ocean. The fitness center is top of the line and their restaurant menu is absolutely delicious! This is our new hotel in Cabo!

Posted by , from newport beach on Jun 21, 2017

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Comment from Hotel Management

Jul 10, 2017 by John Volponi, General Manager

Thank you for sharing your experience on Travelocity! I’m delighted to hear how welcome you felt. We are thrilled you enjoyed the amenities including the pool, fitness center, water sports, and COMAL. We hope to welcome you back to your new Cabo hotel soon! ¡Muchas gracias! Hasta pronto!

About the Chileno Bay Resort & Residences, Auberge Resorts Collection

Location Carretera Transpeninsular Km 15, Cabo San Lucas, BCS 23410

Renovations + Closures

The property is closed between April 03 and April 30.

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Chileno Bay Resort & Residences, Auberge Resorts Collection for summer fun including 3 outdoor swimming pools, a children's pool, and snorkeling. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury resort also offers a 24-hour fitness center, a garden, and a terrace. Limited free parking is available on a first-come, first-served basis. This 5-star Cabo San Lucas resort is smoke free.

  • 127 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2016
  • Bar by the pool
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking , Parking (limited spaces)

Transport

  • Airport: Los Cabos Intl. Airport (SJD) (31.3 km / 19.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Chileno Bay Resort & Residences, Auberge Resorts Collection offers 127 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony or patio (furnished)
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Comal - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Boat tours nearby
  • Surfing/boogie boarding nearby
  • Kayaking on site
  • Swimming nearby
  • Sailing nearby
  • Water sports equipment
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Roll-in shower
  • Wheelchairs available on site
  • In-room accessibility
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Portable hoist available

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 40 lbs
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 45 and USD 60 for adults, USD 45 and USD 60 for children (approximately)
  • Airport shuttle fee: USD 370 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: USD 370 (roundtrip), (up to 12 years old)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chileno Bay Resort Cabo San Lucas
  • Chileno Bay Cabo San Lucas
  • Chileno Bay Auberge Cabo San Lucas
  • Chileno Bay Auberge
  • Chileno Bay Resort Residences an Auberge Resort

You should know

  • Chileno Bay Resort & Residences, Auberge Resorts Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Chileno Bay Resort & Residences, Auberge Resorts Collection is listed in the 2018 Travel + Leisure 500.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.