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Sirena del Mar by Vacation Club Rentals

4-star property
Ctra. Transpeninsular Km. 4.5, Cabo San Lucas, BCS 1-855-201-7819
4.1 out of 5
Very good!
See all 24 travelocity Reviews

"Everyone make their job to make you feel comfortable with great service and friendly treatment. Definitely I will go back to this hotel when I go to ... " More

By a verified traveler on Tue 26 Sep 2023

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Hotel Description

4-star beachfront resort near Marina Del Rey

Beachfront retreat

You'll be within half a mile (1 km) of Plaza San Lucas and 2 miles (3 km) of Plaza Bonita Mall with a stay here. Also, Marina Del Rey is within 2 miles (3 km) and The Arch is within 6 miles (10 km).

Full-service spa, dining

This smoke-free resort features a full-service spa, 2 outdoor pools, and a restaurant. Family-friendly amenities include an arcade/game room and kid-friendly dining, along with snorkeling. Enjoy the gym and unwind at the bar/lounge and poolside bar.

Deluxe Villa, 1 Bedroom, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$149* Per night/room Oct 6 - Oct 7

Premier Villa, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Villa, 1 Bedroom, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Penthouse, 2 Bedrooms, Partial Ocean View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Villa, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Vacation Club at Sirena del Mar ratings based on 24 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Vacation Club at Sirena del Mar

Everyone (11) Couples (7) Family (4)
5 out of 5
Everyone make their job to make you feel comfortable with great service and friendly treatment. Definitely I will go back to this hotel when I go to cabo

Posted by on Sep 26, 2023

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3 out of 5
Property has a very nice view but is very inconvenient access to get to the beach. Room Maintenance was only done 1 time in 7 days of our stay. Hotel only provides supplies as needed but no daily housekeeping. they should post that when booking.

Posted by , from Cedar Park on Jan 3, 2023

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Comment from Hotel Management

Jan 5, 2023 by Matthew

Hi, Mariano. Thank you for your feedback and review. We are sorry you were disappointed with housekeeping. As a vacation ownership resort, we are different than a regular hotel and we do not offer housekeeping daily. We hope your overall stay was enjoyable, and we look forward to welcoming you again.

5 out of 5
It’s just a paradise!! The view, the pools, the food the services was amazing. You feel home

Posted by , from Gainesville on Jun 5, 2022

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Comment from Hotel Management

Jun 9, 2022 by Matthew

Glenn, we are pleased you enjoyed your visit! Please return soon!

3 out of 5
The resort is beautiful and the pics don't do it justice. I would return just for the view and beauty of this resort. The problem is the resort management, non-existent food menu and ridiculous and very cheesy low budget entertainment. There's no need to leave this resort but the diner menu and horrible almost laughable entertainment makes it impossible to take it serious. The owners need to forget about this nonsense about covid, drop the whole mask mandate bs and start entertaining the guest who paid good money to enjoy this place. We don't want to wear a mask in the pool or at breakfast! Spend some money on a real chef, makes some real Mexican dishes and hire some real entertainment and not 16-year-old kids doing Mexican tap dances. When you best dish is nachos, you need to rethink your position and priorities. I'll come back when this resort starts entertaining adults with real food and drinks.

Posted by on Jan 2, 2022

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Comment from Hotel Management

Jan 5, 2022 by Rhiannon

Thank you for staying with us. We appreciate your feedback!

5 out of 5

Posted by , from Thousand Oaks on Aug 29, 2021

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1 out of 5
They only clean once for your whole entire stay , & they take your credit card and charge you “ refundable deposit “ but they never return it back to your card & they do not answer their phones !

Posted by on Aug 6, 2021

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Comment from Hotel Management

Aug 20, 2021 by Rhiannon

We appreciate the feedback on your stay at our resort as it truly helps us to grow and improve. We will work hard to improve upon the issues you experienced.

5 out of 5
Staff was very friendly and service was great also

Posted by on Aug 5, 2021

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Comment from Hotel Management

Aug 6, 2021 by Rhiannon

Thank you very much for your feedback! We're so happy to hear that you enjoyed your experience with us, and greatly appreciate you taking the time to share this with Welk Resorts. We hope to welcome you back again in the future for another relaxing visit in our beautiful location!

5 out of 5
Staff is amazing. Extremely helpful and kind. Beautiful views from the resort

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 8, 2021 by Rhiannon

Thank you very much for your feedback! We're so happy to hear that you enjoyed your experience with us, and greatly appreciate you taking the time to share this with Welk Resorts. We hope to welcome you back again in the future for another relaxing visit in our beautiful location!

1 out of 5
If I could give this place 0 stars, I would! Worst resort I have ever visited. Room quality is poor old, outdated, and dirty.The restaurant (only one available) at the property is expensive and serves horrible bland food. We ate at other resorts restaurants everyday because of this. The resort has no activities. The beach is a beautiful but not really on the property (I am not myself but the beach is not handicap accessible)! 260 stairs roundtrip to get to the beach (No one staying at the resort uses the beach because of this). They will loan you foldable aluminum chairs to use at the beach but you have to carry them to the beach yourself! It was my wife's birthday and our anniversary and they wanted to charge at least $115 to decorate the bed with "Happy Anniversary". These complaints are not even the worst thing that happened. The concierge (Fedra) was HORRIBLE!!! She first told us that all boat tours were sold out she then proceeded to call what I can only think was a friend and offer us a $600 boat tour. We later Uber into the Marina and took the same boat tour for $39. When we ask for local food recommendations we were told by Fedra to use "Trip Advisor" (Usually the Concierge is there to make recommendations and are very helpful). Ulisses at the front desk did not care if we were comfortable with our stay or not. We ask for a room change since they placed us directly next door to the room they are using for the COVID Test so we literally stayed away all day.

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 8, 2021 by Rhiannon

We appreciate the feedback on your stay at our resort as it truly helps us to grow and improve. However, we are disappointed to hear about your experience with customer service and we will escalate it to our management team to be looked into.

5 out of 5
Our view was amazing! The rooms were ok but next time will definitely get a suite. The food at the restaurant was awesome!

Posted by on Apr 26, 2021

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Comment from Hotel Management

Apr 29, 2021 by Rhiannon

Thank you very much for your feedback! We're so happy to hear that you enjoyed your experience with us, and greatly appreciate you taking the time to share this with Welk Resorts. We hope to welcome you back again in the future for another relaxing visit in our beautiful location!

About the Sirena del Mar by Vacation Club Rentals

Location Ctra. Transpeninsular Km. 4.5, Cabo San Lucas, BCS 23410

Property Features

Hyatt Vacation Club at Sirena del Mar offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business center and meeting rooms. Spa services, a library, and a terrace are also featured at the family-friendly Hyatt Vacation Club at Sirena del Mar. This 4-star Cabo San Lucas resort is smoke free.

  • 108 guestrooms or units
  • 5 levels
  • 3 buildings
  • Meeting rooms
  • Built in 2010
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Hyatt Vacation Club at Sirena del Mar offers 108 accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Rooms open to balconies or patios. Accommodations offer separate dining areas. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

  • Washer and dryer
  • Private balcony or patio
  • Separate bedroom
  • Dining room
  • Sitting area
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.

Estrella Restaurante - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Fitness classes on site
  • Golf lessons available nearby
  • Sailing nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

The onsite spa has couples treatment room(s).

  • Couples treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Although unlikely, a unit move might be required during guest stay.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach access
  • Business center/computer access
  • Fitness center access
  • Internet access
  • Pool access
  • Self parking
  • Spa tub access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12–36 for adults, and USD 12–36 for children
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Welk Resort Sirena del Mar
  • Welk Resort Sirena del Mar Cabo San Lucas
  • Welk Sirena del Mar
  • Welk Sirena del Mar Cabo San Lucas
  • Welk Resorts Sirena Del Mar Cabo San Lucas, Los Cabos
  • Welk Resorts Sirena Del Mar Hotel Cabo San Lucas
  • Welk Resorts Sirena Mar Hotel Cabo San Lucas
  • Welk Resorts Sirena Mar Hotel
  • Welk Resorts Sirena Mar Cabo San Lucas
  • Welk Resorts Sirena Mar
  • Welk Resorts Sirena Mar Resort Cabo San Lucas
  • Welk Resorts Sirena Mar Resort
  • Welk Resorts Sirena Del Mar Cabo San Lucas
  • Welk s Sirena l Cabo Lucas

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.