"Everyone make their job to make you feel comfortable with great service and friendly treatment. Definitely I will go back to this hotel when I go to ... " More
Beachfront retreat
You'll be within half a mile (1 km) of Plaza San Lucas and 2 miles (3 km) of Plaza Bonita Mall with a stay here. Also, Marina Del Rey is within 2 miles (3 km) and The Arch is within 6 miles (10 km).
Full-service spa, dining
This smoke-free resort features a full-service spa, 2 outdoor pools, and a restaurant. Family-friendly amenities include an arcade/game room and kid-friendly dining, along with snorkeling. Enjoy the gym and unwind at the bar/lounge and poolside bar.
Jan 5, 2023 by Matthew
Hi, Mariano. Thank you for your feedback and review. We are sorry you were disappointed with housekeeping. As a vacation ownership resort, we are different than a regular hotel and we do not offer housekeeping daily. We hope your overall stay was enjoyable, and we look forward to welcoming you again.
Jun 9, 2022 by Matthew
Glenn, we are pleased you enjoyed your visit! Please return soon!
Jan 5, 2022 by Rhiannon
Thank you for staying with us. We appreciate your feedback!
Aug 20, 2021 by Rhiannon
We appreciate the feedback on your stay at our resort as it truly helps us to grow and improve. We will work hard to improve upon the issues you experienced.
Aug 6, 2021 by Rhiannon
Thank you very much for your feedback! We're so happy to hear that you enjoyed your experience with us, and greatly appreciate you taking the time to share this with Welk Resorts. We hope to welcome you back again in the future for another relaxing visit in our beautiful location!
Jul 8, 2021 by Rhiannon
Thank you very much for your feedback! We're so happy to hear that you enjoyed your experience with us, and greatly appreciate you taking the time to share this with Welk Resorts. We hope to welcome you back again in the future for another relaxing visit in our beautiful location!
Jul 8, 2021 by Rhiannon
We appreciate the feedback on your stay at our resort as it truly helps us to grow and improve. However, we are disappointed to hear about your experience with customer service and we will escalate it to our management team to be looked into.
Apr 29, 2021 by Rhiannon
Thank you very much for your feedback! We're so happy to hear that you enjoyed your experience with us, and greatly appreciate you taking the time to share this with Welk Resorts. We hope to welcome you back again in the future for another relaxing visit in our beautiful location!
Hyatt Vacation Club at Sirena del Mar offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business center and meeting rooms. Spa services, a library, and a terrace are also featured at the family-friendly Hyatt Vacation Club at Sirena del Mar. This 4-star Cabo San Lucas resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hyatt Vacation Club at Sirena del Mar offers 108 accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Rooms open to balconies or patios. Accommodations offer separate dining areas. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
Estrella Restaurante - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has couples treatment room(s).
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Although unlikely, a unit move might be required during guest stay.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.