For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Stay at this Cabo San Lucas resort and you'll be within half a mile (1 km) of Medano Beach and 2 miles (3 km) of Marina Cabo San Lucas. Cabo San Lucas Country Club and The Arch are also within 3 miles (5 km).
Poolside dining
A full-service spa, 4 restaurants, and 2 outdoor pools are all featured at this resort. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Bring the family and enjoy the children's club, children's pool, and kid-friendly dining.
WiFi, microwaves
The 223 individually furnished guestrooms offer WiFi and room service. Other amenities include furnished balconies or patios, microwaves, and Smart TVs with satellite channels.
Villa del Arco Beach Resort & Spa Cabo San Lucas ratings based on 35 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Villa del Arco Beach Resort & Spa Cabo San Lucas
Everyone (9)
5 out of 5
Posted by a verified traveler on Mar 5, 2019
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Comment from Hotel Management
Apr 1, 2019
by Villa del Arco
Thanks!!
1 out of 5
Confirmed my reservation via email with the hotel twice in the week proceeding my stay. On arrival I was told they did not have a room and were moving me to a nearby sister hotel, one i had stayed ast before and knew to be far inferior. After very heated discussions with 3 levels of management we were moved for 1 night then back to our original reserved hotel for the rest of our stay. This happened to another family we were vacationing with but they were unable to get them to honor any of their reservation. Sort of ruined our trip not staying in the same hotel. This was happening to many families around us. I find it completely unacceptable. They knocked $100 off the rate of my single night at the lesser hotel. So what! I highly recommend avoiding Villa Group.
Posted by a verified traveler on Mar 19, 2018
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Comment from Hotel Management
Apr 5, 2018
by Luis Carlos Rombold, General Manager
Dear guest
We thank you for taking the time to write a note regarding your stay with us, and for bringing this valuable information to our attention.
We offer you our most sincere apology for the inconveniences you experienced during your stay. For all of us your comments are important, since they are the tool to improve our quality and service levels and to highlight the opportunity areas in which you experienced challenge, you may rest assured that your comments will be taken into consideration and we will act in timely manner to prevent this from happening again.
We truly hope that in the future you would give us the opportunity to welcome you once again and to be able to offer you with the quality and service you expect and deserve.
Sincerely,
Luis Carlos Rombold
General Manager
4 out of 5
Nice place but the staff was extra pushy trying .
Pros:pretty place
Cons:stop the stress of your staff
Location:didn't like the location outside there were shacks with horses and a swamp, very nasty
Staff was extra pushy rying to sell,sell, sell your product and would not give me a chance to think about a decission
Posted by a verified traveler on Feb 5, 2018
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Comment from Hotel Management
Feb 7, 2018
by Luis Carlos Rombold, General Manager
Dear guest,
I appreciate the time you took to share your experience with us.
I am very sorry that your recent visit didn't go as expected. Your feedback is highly important to us. Without hesitation we will take into consideration your comments to improve our service and prevent a recurrence of such an event.
We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized.
Kind regards,
Luis Carlos Rombold
General Manager
2 out of 5
Beautiful resort, wonderful staff,
Pros:Pristine property, staff -housekeepers, waiters, bellmen, very accommodating I missed that attention as soon as they loaded me into the taxi.
Cons:Management OVERSELLING! Desk backed up, repeatedly sent guest to sister hotel, I sure would have reserved sister hotel if I wanted to stay there
Location:On medrano beach, very small beach, I like the location near Walmart and Costco
This is a beautiful resort. The staff (not management) is wonderful, very friendly, very attentive, especially the bellmen! "Raul". El Patron restaurant was fabulous. Unfortunately, this resort is under poor management, meaning the manager made no attempt to resolve issue due to overselling the resort. This caused a problem for some of our guest attending our wedding. We brought 115 guest with no perks!!! Rocio the wedding coordinator was helpful but her hands were tied, unable to make any
Posted by dolores on Jun 21, 2017
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Comment from Hotel Management
Jun 29, 2017
by General Manager
Dear Dolores,
It is a concern for us to learn that some of your guest's experience at our resort was not very pleasant.
Rest assured that the proper measures have been taken in order to avoid this type of situations to our valued guests.
We look forward to host you again at our beautiful resort.
5 out of 5
Well rounded hotel
Pros:The staff was very helpful and everything was clean.
Cons:Lots of people "claimed" chairs by the pool as early as 7 am. Yet the chairs would remain vacant all day. There was a lack of seats because of this.
Location:Great location, ocean/beach were amazing. Only a short water taxi or car taxi to downtown.
The hotel was great, the staff is top of the line and were very helpful. I enjoyed every part of this hotel. the beach is great, however the activities vendors hound you all day on the beach, that was about the worst of it. Some were very rude, but Aquatica had great activities at a great price and were polite, and easy to work with. Don't use the vendors that say they are affiliated with the hotel, they are more expensive and become very agitated when you tell them no.
As for the hotel, clean, nice heated pools which were good for early morning through late evening activities even in January. Will be going back soon.
Posted by Happy, from Iowa on Feb 3, 2017
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Comment from Hotel Management
Feb 6, 2017
by Douglas Dodge
We're happy that Happy was happy with her stay, and look forward to welcoming her back very soon!
3 out of 5
Nickel and Dimed
Pros:The week was relaxing overall and we liked the location as it was a 5 minute cab ride to downtown. Note it is a long walk to downtown from the hotel.
Cons:If people say no to the timeshare that should end the sales pitch. The wireless internet is $10day but didn't work most of the time we tried to use it
Location:Medono beach is nice but is packed with men selling hats scarfs and jewelry.
My wife and I stayed at the Villa Del Arco from August 6 August 13th. Beware #1. The pictures on Travelocity are very deceiving. If an ocean view is important to you, know this before you book your room. They show a clear unobstructed ocean view in most photos and it clearly says "room with ocean view" below the photo of the one BR villa. In reality these are photos from the penthouse suites not one BR villas. Regular travelers do not have access to the penthouse suites, you must be a member owner. After you book your room there a disclosure that your room may not have ocean views. When we arrived the front desk told us that an "ocean view" one BR villa would cost an extra fee. So not to cause a scene on the first day of our vacation we paid the extra money but feel we paid again for what we already paid for up front. The hotel has refused to reimburse the extra charge.
Beware 2. This is a timeshare property, and the sales pitches never stop. If you want to book an excursion with concierge you will get high pressure sales pitches to listen to the sales talk that is supposed to last 90 minutes. We found out that they can last as much as 4 hours. Not worth it in our opinion to spend half a day of our vacation just to get a 15%off coupon for your dining etc.
Beware 3. The pool fills up quickly in the mornings. The best chairs in front of the beach seem to be reserved for gold members that have listened to the time share talk.
Beware #4. Food choices are limited and $$$
Posted by a verified traveler on Aug 15, 2016
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Comment from Hotel Management
Aug 19, 2016
by Douglas Dodge
It's always nice to have feedback of any sort, and we appreciate it. We've checked the photo questioned by the reviewer and it is, of course, of a one-bedroom ocean view unit. However, as the reviewer accurately infers, the category of room sold on this and other sites is Run of the House.
5 out of 5
I absolutely love this resort -- infact, I purchased a time share just this past May.
The all-inclussive option is great if you have a good appetite or have children!
The pools are amazing and the staff extremely friendly.
Posted by Johanna, from NYC on Dec 3, 2015
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Comment from Hotel Management
by Douglas Dodge
Thank you Johanna, and congratulations on having become a Member at The Villa Group!
3 out of 5
Nice Hotel
Pros:Location
Cons:Make it more clean. Get rid of stained towels and blankets for God's sake. For the money this hotel charges, guests should be seeing stained stuff!
Location:The beach is great. Very convenient to do water activities. 7 minutes taxi ride to downtown and 5 minutes away from Walmart.
This hotel is in a good location as far as water activities are concerned. This was our second time staying here but probably last. This time the hotel seems a bit dirty. The blankets and towels were stained - we found several bugs on our bed (in both rooms) and also the room was infested by ants. The staff had to come to our room on a daily base to spray for ants.
Posted by Kathy , from Los Angeles on Aug 5, 2015
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5 out of 5
Great resort on the Beach
Cons:Restaurants
Loved our time at Villa Del Arco. Top notch resort on the beach ( Medano). The restaurants are ok... We like to take a cab into town to eat at one of their many restaurants . It's safe....
Will go back
Posted by susie, from new york on Mar 24, 2015
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1 out of 5
... indifferent, I really wanted to love it
I will say that overall the hotel is beautiful, better than a lot of hotels. Compared to the other two Villas, Villa del Arco is my favorite. But this is why I give it 1 star:
At first glance, its gorgeous, but for this trip it was the little things that added up. I had a stain on the cover of my blanket, the paint in the corner of the shower was peeling, and I was caught off guard by the blunt nature of the concierge telling us the Airport Taxi guy who tried to sell us on tours, was scamming us, apparently its a HUGE problem there. But the kicker, and what I could have cared less for, was the aggressive nature of the Time Share sales team (or as they called it, they well an "Experience"). Charming as they were, they wasted 7hrs of our day, after saying no multiple times, then telling us American's have a fear mentality, then placing us in the back office saying we needed to take a survey, but sending in two more sales people - I will say I learned my lesson. After a strenuous day, we tried to shake it off and just enjoy what little time we had left.
Location - Perfect distance away from the marina, very nice beach that's swim-able, few blocks away from Costco and about a 16$ shuttle ride away from the airport.
The Paddle boarding lesson - 5 mins on the beach and then they said, "ok have fun". Never having done it, I gave it my best effort, tried to master it in a little over an hour but the water was rocky. In all, I'm glad I didn't have to pay for the lessons or the rental. I ended up losing my Oakley's from falling so many times. I am glad at least the boat taxi's had a good laugh and enjoyed it.
Restaurants - I loved the location and the relaxed nature. But be aware this hotel has a NO CASH policy, which I was unaware of until check out. Though, they were happy to point out with a smug face that it is stated on the paperwork they handed us at check-in. They also mentioned it was up to the wait staff to inform the guests and someone would probably get fired for that error. Honestly, it should have been mentioned and highlighted when we checked-in to avoid that issue; instead we had to deal with at check-out.
Staff - As long as you read all the paperwork they give you, they are lovely. Such nice people in Cabo and they are really always willing to help you out. But they are very quick to place blame on who is responsible for an issue. Even if it was the customer. Though after I apologized for the misunderstanding I was treated better!
In all - As long as you avoid the gimmick of time shares, keep to yourself, enjoy the beach, charge everything to your room and not drinking the water - you can avoid ending up in the hospital when you get back home. Thanks Villa, don't think I'll be going back to Mexico. I'll stick with Costa Rica.
Posted by happytraveler2013, from San Francisco, CA on Oct 9, 2013
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About the Villa del Arco Beach Resort & Spa Cabo San Lucas
All-inclusive room rates at Villa del Arco Beach Resort & Spa Cabo San Lucas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours (limited menu)
Activities and facilities/equipment All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Land activities
Fitness facilities
Lessons/classes/games
Dancing
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Not included
Golf green fees
Use of golf cart
Use of golf equipment
Motorized water sports
Sailboats
Scuba-diving certification
Scuba-diving excursions
Scuba-diving lessons
Snorkeling excursions
Snorkeling
Tennis lessons
Windsurfing
Surcharge for premium food items
Premium/non-domestic alcoholic beverages
Minibar
Premium food items
Surcharge for room service
Childcare
Spa/beauty facilities and services
Activities and services offered by independent operators
Offsite tours
Transportation to offsite activities
Kayaking included
Taxes included
Buffet-style meals included
A la carte dining included
Surcharge for premium or imported non-alcoholic beverages
Premium/imported alcoholic beverages not included
Fitness facilities included
Premium food items not included
Childcare not included
Scuba diving excursions not included
Snorkeling excursions not included
Scuba diving certification not included
Limited meals offered through room service
Motorized water sports not included
Golf green fees not included
Use of golf equipment not included
Use of golf cart not included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Surcharge for room service
Transportation to offsite activities not included
Offsite tours not included
Room service not included
Minibar not included
Scuba diving lessons not included
Windsurfing not included
Sailboats not included
Snorkeling not included
Dancing classes/lessons included
Tennis lessons not included
Onsite entertainment and activities included
Gratuities included
Local non-alcoholic beverages and soft drinks included
Additional gratuities accepted
All meals included
Surcharge for premium food items
Surcharge for premium or imported alcoholic beverages
Surcharge for bottled wine
Surcharge for bottled liquor
Room service during certain hours
All onsite activities, and facilities and equipment included
Onsite live performances included
Theme parties included
Property Features
Some rates at Villa del Arco Beach Resort & Spa Cabo San Lucas are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Villa del Arco Beach Resort & Spa Cabo San Lucas you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. This beach resort also offers a children's pool, a seasonal outdoor pool, and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Cabo San Lucas resort.
Villa del Arco Beach Resort & Spa Cabo San Lucas offers 223 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.
Private balcony or patio (furnished)
In-room dining (limited hours)
Smart television
Satellite channels
Microwave
Stove
Coffee maker
Kitchenware
Luxury bedding
Down blanket
Housekeeping (daily)
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Unique furnishings
Connecting rooms available
Toothbrush and toothpaste available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:30 AM.
South American Grill - This poolside restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar.
El Patron - This beachfront restaurant specializes in Mexican cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Neptune - This beach fine-dining restaurant specializes in seafood and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
El Bucanero - This poolside family restaurant specializes in local cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Taco Bar - This restaurant specializes in Mexican cuisine and serves lunch only. Open daily.
Late night fare is available from room service (during limited hours).
Nearby Activities
2 outdoor swimming pools and 4 spa tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include outdoor tennis courts, a health club, a sauna, and a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Water skiing nearby
Golfing nearby
Snorkeling nearby
Parasailing nearby
Surfing/boogie boarding nearby
Beach volleyball on site
Kayaking on site
Windsurfing nearby
Health or beauty spa nearby
Yoga classes/instruction on site
Bicycle rentals nearby
Boat tours nearby
Fitness classes on site
Golf lessons available nearby
Sailing nearby
Scuba diving nearby
Spa Services
THE DESERT SPA has 19 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 17 years old are not allowed in the spa.
Number of treatment rooms 19
Outdoor treatment areas
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body treatments
Body wraps
Facial treatments
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Mud bath in spa
Hot stone massage
Deep tissue massage
Swedish massage
Sauna in spa
Spa tub in spa
Steam room in spa
Minimum age to access spa is 17
Sports massage
Detoxification wrap
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Braille or raised signage
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at 2:00 AM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for MXN 500.0 per day.
Pet Policy
Pets and service animals are not allowed at Villa del Arco Beach Resort & Spa Cabo San Lucas
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are not in place
Contactless check-in is not available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
Fees
Guests will be asked to pay the following charges at the property:
Spring Break deposit: MXN 280.00 per stay for guests under 18 years old staying between 01 March - 31 March
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between MXN 539 and MXN 600 for adults, MXN 250 and MXN 299 for children (approximately)
Fee for in-room wireless Internet: MXN 500 per day (2-device limit, rates may vary)
Airport shuttle fee: MXN 400 per person (one-way)
Airport shuttle fee per child: MXN 400 (from 4 to 11 years old)
Early check-in is available for a fee (subject to availability, amount varies)
Rollaway bed fee: MXN 500.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Villa Arco Beach
Villa Arco Beach Cabo San Lucas
Villa Arco Beach Resort
Villa Arco Beach Resort Cabo San Lucas
Del Arco Hotel
Hotel Del Arco
Villa Del Arco Beach Resort & Spa Cabo San Lucas, Los Cabos
Villa Del Arco Cabo San Lucas
Villa Del Arco Hotel Cabo San Lucas
Villa del Arco Beach Resort Spa
Villa Del Arco Cabo San Lucas
Hotel Del Arco
Villa Del Arco Beach Resort & Spa Cabo San Lucas Los Cabos
Del Arco Hotel
Villa del Arco Beach Resort
Arco & Cabo Lucas Cabo Lucas
Villa del Arco Beach Resort Spa
Villa del Arco Beach Resort Spa Cabo San Lucas
Villa del Arco Beach Resort & Spa Cabo San Lucas Resort
Villa del Arco Beach Resort All Inclusive Options Available
Villa del Arco Beach Resort & Spa Cabo San Lucas Cabo San Lucas
You should know
Villa del Arco Beach Resort & Spa Cabo San Lucas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
There are 4 onsite restaurants, offering options like local and international cuisine, a poolside location, and pool views.
This resort offers free self parking and valet parking.
Villa del Arco Beach Resort & Spa Cabo San Lucas is 28.3 mi (35-min drive) away from the Los Cabos Intl. Airport (SJD) airport, the closest popular airport to the property.
Villa del Arco Beach Resort & Spa Cabo San Lucas features 2 outdoor pools and a children's pool.
This resort is on the beach. Don't forget your sunscreen!
Pamper yourself with a day at THE DESERT SPA, where you can enjoy body scrubs, mani/pedis, and body wraps.
Free breakfast isn't offered at Villa del Arco Beach Resort & Spa Cabo San Lucas, but buffet breakfast is offered for a fee of between MXN 539 and MXN 600 for adults, MXN 250 and MXN 299 for children. It's available every day from 7:30 AM to 11:30 AM.
Check-in is from 4:00 PM - 2:00 AM. A fee applies for early check-in (amount may vary).
Villa del Arco Beach Resort & Spa Cabo San Lucas offers an airport shuttle 24 hours a day, on request, for a charge of MXN 400 per person, one-way.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
